Great variety of services offered. Thus us more than just a place to send packages. Great personal…read morecustomized services

From the owner: At Postal Plus we treat all our customers like family! So you know we will do our best to take care…read moreof any and all your needs. We offer a multitude of services like shipping, Packaging, handling, Notary, Scan, Fax, laminating, passport picture, same day delivery, copying and more! Come by, say hello, and learn what all we have to offer you!

Dropped off some packages today. They took care of them, but the employee was very rude. I was…read morefriendly to the employee by saying please and thank you and said I hoped he had a good day. The employee refused to say anything in return or give eye contact at all. Acted like he couldn't be bothered to interact with the customer at all.

Employee was a bit rude and off putting even when I was friendly. Had a white beanie on, male in…read more20's. Round glasses. He chilled out a bit when I asked him really gently if I was bothering him by asking him a question about my shipment. He blamed it on his attitude being his default. I was kind and said 'hey man I get it, it's customer service and I hope I haven't bothered you by asking a question about my order' and went out of my way to be extra nice to him. Not sure if he's having a bad day but would appreciate if management could check on him and see if he's doing ok. Normally being rude/offputting means something going on in personal life so I hope he's doing well.

Not even a "1" Twice their times are not accurate…read more im at the store and not open At least change your answering machine. You're costing me money and 100% loosing my business. 100% NEVER coming back here.

I come here for all my mailing needs, and the service is consistently wonderful. The lady who runs…read morethe mail center is absolutely fantastic--always helpful, kind, and professional. Keep in mind that she's just one person managing the entire operation, which is impressive on its own. She deserves some grace for her hard work, so I'd encourage anyone reading negative reviews to consider that. Highly recommend this place for efficient, personalized service!

Mike, Rosa, and crew went out of their way to have my mailbox installed on short notice. Not only…read morethat, but the build standard of the mailbox was exceptional. This is the second mailbox I have purchased from them and the second great experience. Not planning on moving again, but if I do I will choose Mainstreet.

Our relatively new mailbox got damaged from what we think was a truck backing up. Our community…read moreused this company to install the mailboxes. When I called to find out about a replacement, the woman on the phone quickly retrieved the information and gave me a very reasonable price for not only the mailbox, but it included changing it out and taking away the damaged one. The job was done in a week's time and it was a pleasant surprise to come home and see it all fixed and looking nice. This is one project/repair that went smoothly from start to finish. Even got an invoice automatically emailed.

I did a quick search to see their hours are because I have a package to drop off today and I saw a…read moreone star review. Honestly, it really just shows the lack of that person's ability to ask a question before they spend money. Yes, $3 for one page of printing might sound expensive, but it is actually the going rate. I can attest to that because I was at a UPS store in Sterling last week and that is how much it was, $3. If you think it's too expensive, buy yourself a printer and stop complaining, sir. Onto my experience today, these guys are always wonderful, always have a big smile on their face, and it just makes me feel amazing every time I walk out of postal plus Herndon. It's one of those businesses that I think are an integral part of Herndon. Annnnnd, they gave me a chocolate Support Postal Plus!

This place is a rip off artist. I printed one copy 8-1/2" X 11". Black & White and they charged be…read more$3.00. I could have had it printed at Fed Ex for 50 cents

This UPS is seriously, the best. I come here all the time, unfortunately. I wasn't trying to be a…read moreregular at UPS. But the workers all know me by look and if I haven't been in for a few days, they ask me how life is going haha. They are VERY quick to scan your packages and get you on with your day. My only issue is the parking can be a pain, especially during the lunch hours because there are many restaurants (but this isn't their fault, I'm just saying to adjust what time you go). I usually never go around 11:30-12:30 because you can't get a parking spot. Great customer service!

I agree with other reviews. These have got to be the rudest customer service representatives I…read morehave ever dealt with a UPS store. Went to drop off packages and was the worst experience ever over something so simple.

Savy is the best! Very helpful and patient! would recommend…read morethis location, lines always move fast.

I came here to drop off an Amazon return item. As soon as I walked in, it was a quick, seamless…read moreprocess. I handed over the item and the associate packaged it and labeled it. The employees weren't necessarily overly friendly, but enough to the point where they greeted me, assisted, and said to have a great day, which is really enough. There wasn't a wait when I came in on a Sunday afternoon. I've been here on other days at different times as well. Now that I know about this location, I will continue to drop off packages here to avoid the crowded locations.

This family run postal location accepts UPS packages. It's very close to my home so a quick drop…read moreoff makes for convenient shopping. The staff is cordial not over accommodating. They also sell mailing supplies and other small items. Check their hours on the website, they also list the UPS pickup times.

Went to mail my state taxes in a regular 10" x 13" envelope, certified mail, and was charged a flat…read more"$10," which is what would have paid using priority mail envelope. Was not even offered that alternative. Regular post office would have been around $5, so a $5 upcharge. The receipt sketchily listed "stamps" as the charge. Edited in response to below that there was no discussion of alternatives. I asked for certified mail, which normally runs about $4.65 per USPS.com. If I was paying $10, should have been offered priority instead. I did try calling store to clarify charges after coming back home and seeing receipt but call was not answered.

Customer Review - UPS Store, Chantilly, VA…read more I am writing this review to document a deeply disappointing and unsettling experience at this location. I visited the store to return six Amazon items. At the counter, I was handed three receipts covering only four items. When I calmly pointed out that two items were missing from the receipts, the associate became visibly frustrated rather than helpful. After taking time to match the items one by one, it became clear that one of the receipts I was initially given did not belong to me, and my correct receipt had been left on his side of the counter. Instead of acknowledging the mistake professionally, the associate tore up the incorrect receipt, handed me the one that should have been provided earlier, and then abruptly told me "not to come back to the store ever again." I was shocked--not only by the error, but by the tone, body language, and hostility shown during the interaction. I responded that there would indeed be no reason for me to return. What made this encounter especially troubling was the way I was treated throughout the exchange. Based on my appearance and accent, I could not help but feel that I was met with impatience, disrespect, and verbal aggression that I strongly believe would not have been directed at a customer perceived as white, Black, or more "American-looking." The experience felt racially charged and dismissive, and it left me shaken. Mistakes happen. What matters is how they are handled. In this case, the mistake was compounded by unprofessional conduct, a lack of accountability, and behavior that made a customer feel unwelcome and disrespected. I hope management takes this feedback seriously. No customer should leave a retail establishment feeling humiliated or targeted simply for asking for accurate receipts for a legitimate transaction. I am confident that this store has interior security cameras. If there is any question about the accuracy of what I have described above, the events of today can be verified clearly through the video footage. The interaction, tone, body language, and sequence of events should all be evident on camera. Given this experience, I have lost trust in this location and in the brand as a whole. I will no longer be using UPS services moving forward. Pictures of all the receipts including the one that did not belong to me. https://photos.app.goo.gl/eiCJsY7Z4H3Y85XKA Now posted on Google Reviews. Best, Concerned Customer

This is an incredibly unhelpful UPS store. I've been returning items to Amazon at UPS stores for…read morethe better part of a decade, with no issues whatsoever. But at this store they are hellbent on making Amazon returns needlessly difficult. I'd avoid this location.

I have been with Intelligent Office for a really long time. From the beginning when I just had an…read moreaddress from them to renting my first office and then my second office, and then finally outgrowing the space so I moved into my own office but they still answer my phones. I still do a lot of their networking events and lunch and learns. Even when I moved out of their office, they cheered me on. They still cheer me on and help in every way possible. This is a great group of people that offers very valuable services. You will never be just a number to them. Your successes is their success and they show that in every way, every day. my business and my life change for the better when I walk through that door and I would recommend them 1000 times over.

I have been using Intelligent Office in Reston for the past month, and I am very impressed. The…read morestaff are polite and professional, the onboarding process was comprehensive but painless, and I have gotten nothing but POSITIVE feedback from my clients. I am very pleased with how Intelligent Office has elevated my business! Thank you Matt and Angelica!