Great variety of services offered. Thus us more than just a place to send packages. Great personal…read morecustomized services

From the owner: At Postal Plus we treat all our customers like family! So you know we will do our best to take care…read moreof any and all your needs. We offer a multitude of services like shipping, Packaging, handling, Notary, Scan, Fax, laminating, passport picture, same day delivery, copying and more! Come by, say hello, and learn what all we have to offer you!

Not even a "1" Twice their times are not accurate…read more im at the store and not open At least change your answering machine. You're costing me money and 100% loosing my business. 100% NEVER coming back here.

I come here for all my mailing needs, and the service is consistently wonderful. The lady who runs…read morethe mail center is absolutely fantastic--always helpful, kind, and professional. Keep in mind that she's just one person managing the entire operation, which is impressive on its own. She deserves some grace for her hard work, so I'd encourage anyone reading negative reviews to consider that. Highly recommend this place for efficient, personalized service!

Dropped off some packages today. They took care of them, but the employee was very rude. I was…read morefriendly to the employee by saying please and thank you and said I hoped he had a good day. The employee refused to say anything in return or give eye contact at all. Acted like he couldn't be bothered to interact with the customer at all.

Employee was a bit rude and off putting even when I was friendly. Had a white beanie on, male in…read more20's. Round glasses. He chilled out a bit when I asked him really gently if I was bothering him by asking him a question about my shipment. He blamed it on his attitude being his default. I was kind and said 'hey man I get it, it's customer service and I hope I haven't bothered you by asking a question about my order' and went out of my way to be extra nice to him. Not sure if he's having a bad day but would appreciate if management could check on him and see if he's doing ok. Normally being rude/offputting means something going on in personal life so I hope he's doing well.

I did a quick search to see their hours are because I have a package to drop off today and I saw a…read moreone star review. Honestly, it really just shows the lack of that person's ability to ask a question before they spend money. Yes, $3 for one page of printing might sound expensive, but it is actually the going rate. I can attest to that because I was at a UPS store in Sterling last week and that is how much it was, $3. If you think it's too expensive, buy yourself a printer and stop complaining, sir. Onto my experience today, these guys are always wonderful, always have a big smile on their face, and it just makes me feel amazing every time I walk out of postal plus Herndon. It's one of those businesses that I think are an integral part of Herndon. Annnnnd, they gave me a chocolate Support Postal Plus!

This place is a rip off artist. I printed one copy 8-1/2" X 11". Black & White and they charged be…read more$3.00. I could have had it printed at Fed Ex for 50 cents

Customer Review - UPS Store, Chantilly, VA…read more I am writing this review to document a deeply disappointing and unsettling experience at this location. I visited the store to return six Amazon items. At the counter, I was handed three receipts covering only four items. When I calmly pointed out that two items were missing from the receipts, the associate became visibly frustrated rather than helpful. After taking time to match the items one by one, it became clear that one of the receipts I was initially given did not belong to me, and my correct receipt had been left on his side of the counter. Instead of acknowledging the mistake professionally, the associate tore up the incorrect receipt, handed me the one that should have been provided earlier, and then abruptly told me "not to come back to the store ever again." I was shocked--not only by the error, but by the tone, body language, and hostility shown during the interaction. I responded that there would indeed be no reason for me to return. What made this encounter especially troubling was the way I was treated throughout the exchange. Based on my appearance and accent, I could not help but feel that I was met with impatience, disrespect, and verbal aggression that I strongly believe would not have been directed at a customer perceived as white, Black, or more "American-looking." The experience felt racially charged and dismissive, and it left me shaken. Mistakes happen. What matters is how they are handled. In this case, the mistake was compounded by unprofessional conduct, a lack of accountability, and behavior that made a customer feel unwelcome and disrespected. I hope management takes this feedback seriously. No customer should leave a retail establishment feeling humiliated or targeted simply for asking for accurate receipts for a legitimate transaction. I am confident that this store has interior security cameras. If there is any question about the accuracy of what I have described above, the events of today can be verified clearly through the video footage. The interaction, tone, body language, and sequence of events should all be evident on camera. Given this experience, I have lost trust in this location and in the brand as a whole. I will no longer be using UPS services moving forward. Pictures of all the receipts including the one that did not belong to me. https://photos.app.goo.gl/eiCJsY7Z4H3Y85XKA Now posted on Google Reviews. Best, Concerned Customer

This is an incredibly unhelpful UPS store. I've been returning items to Amazon at UPS stores for…read morethe better part of a decade, with no issues whatsoever. But at this store they are hellbent on making Amazon returns needlessly difficult. I'd avoid this location.

I have been with Intelligent Office for a really long time. From the beginning when I just had an…read moreaddress from them to renting my first office and then my second office, and then finally outgrowing the space so I moved into my own office but they still answer my phones. I still do a lot of their networking events and lunch and learns. Even when I moved out of their office, they cheered me on. They still cheer me on and help in every way possible. This is a great group of people that offers very valuable services. You will never be just a number to them. Your successes is their success and they show that in every way, every day. my business and my life change for the better when I walk through that door and I would recommend them 1000 times over.

I have been using Intelligent Office in Reston for the past month, and I am very impressed. The…read morestaff are polite and professional, the onboarding process was comprehensive but painless, and I have gotten nothing but POSITIVE feedback from my clients. I am very pleased with how Intelligent Office has elevated my business! Thank you Matt and Angelica!

Excellent service from Matthew and Noah!!! They both went out of their way to assist me. They…read moreprovided excellent service.

I had several tasks to complete today, and the most import of which was to send a UPS package to…read moreFlorida. This office store is the closest to where I work nd they happened to be opened early which was also a plus. There were just two people ahead of me in tue line, and the three employees were able to help move the line along. I also needex to print out and then scan an important document in order to email it. The self service computer had the correct software to do all of that. I was able to complete all of my tasks without a hitch, and I'm glad this office store was here and open at the right time.

I came here to get background investigation documents notarized and the process could not have been…read moresmoother. I was in and out quickly and the gentleman who helped me was great. I highly recommend this UPS Store for your notary needs.

The store is super fast and helpful couldn't be happier thank you! The employees go out of their…read moreway to help you.

Went there for a fingerprint appointment - arrived 15 minutes early - no customer in the store and…read moremanager said curtly to have a seat like we're in a doctor's office and disappeared back in a back room - for F's sake! No one else ever came into the store while I was there. Appointment was conducted precisely at appointment time.

Excellent service at Postal Annex. The manager Saeed was welcoming, efficient, and very…read moreknowledgeable. He handled everything with care and made sure I had exactly what I needed. Highly recommend this location for reliable and friendly service.