Not good. I've been wearing glasses or contacts for more…read morethan 30 years. I experienced here was less than desirable. The doctor was very cold and almost argued with me about wanting contacts with progressive vision. He was adamant that I wouldn't be able to see right but I've been wearing progressive contacts for 15 years. He was very quick to put drops in my eyes without telling me what they were except to say that he could see my eyes better. Had I known and he was dilating my eyes I would've protested. You can't determine if a prescription possibility works if your eyes are dilated. He handed me to context in the dark exam room, said put them on and I'll be back in five minutes. It was extremely awkward, putting them on without proper lighting and a mirror that was at a decent level. He didn't come back for almost 20 minutes when I finally moseyed into the hallway and asked where he was, he was caught up on his computer on another case. He walked in almost upset that I disrupted him. Told me to go home, wearing them and to give them my glasses so that they could send them out with the new prescription. So I left with contacts in my eyes, I couldn't see, I didn't know if the prescription would work properly and I had to give up my glasses which I did willingly. Needless to say, I came home hunting for my readers after realizing I can't see worth a darn with these contacts in. I called the next morning to tell them the prescription was not appropriate for my vision and then I wanted my glasses back. She informed me that she already sent them out with the new prescription. How do you order a new prescription without knowing if it's the right prescription or not? I need to wait several days for my glasses to come back. I wrote/vented on Facebook on a public group. Before picking up my glasses when they came in a lady from the office called me wanting to talk about my post line by line. I told her that was inappropriate to come at me about a public post. After $500 later I picked up my glasses. And I was right they are not the correct prescription for my vision. Now I'm stuck going to a different eye doctor and paying out-of-pocket for my exam since I used my insurance with Springhill eye. I'll also have to come out of pocket for my glasses and contacts. I forgot to mention that when he sent me home with the context in my eyes, he never sent me home with the contact lens case or contact lens solution or anything. I'm not used to that as every eye doctor I've ever been to sets you up for success by providing those things. If I could save someone from going to this facility, I hope this posted that. They are a family run facility and said they've been in business for a very long time, but I don't see how given the customer service I received.

In the past I had received great service. Today I went to pick up new glasses since I had fallen…read moreand broken my original pair. Since then I have been lied to by not one, but two sales reps and then the manager called and defended the reps and refused to listen the customer. Again, they used to be the best in town. No longer. They will call you a liar and humiliate you. AFTER THEY HAVE YOU DRIVE NEARLY AN HOUR since they didn't disclose full information UP FRONT truthfully. I do not recommend this establishment. They will lie to you and inconvenience you without blinking. Including the manager. Clarifying: Dr Jung is a very good physician. Buy your glasses somewhere else.

The care provided by Dr. McMurdo and her staff has been excellent. Exams are very thorough, glasses…read moreand contact lenses are provided in a timely manner with no issues.

After my eye exam, the new glasses I ordered didn't give me the vision I was hoping for. They made…read moreanother appointment and corrected my problem.

Staff is genuinely friendly, helpful and go above and beyond!! The eye Dr. Was thorough, caring and…read morenot rushed. Excellent experience!!!

In following an optometrist to this practice from another, I called to make new patient…read moreappointments from my family. I spoke to Kimberly and she was so pleasant to speak to. Without acting inconvenienced to schedule 7(!) appointments over various days for us, she was friendly, upbeat, patient, kind, and gave my call her focus... 110%. What a great personality to engage with as a first experience with this office.

I went to the eye glasses and the person in charge is NEVER on time. She starts at 10 am. I got…read morethere at 10 and they were not open, After 45 minutes I called and they told me she had a family emergency. Well Ok I can see that, but the next day again. I waited and started waiting and 20 minutes I left. I called and asked if she had another emergency. All they did was apologize. Finley the woman agreed to drop them off at my house. I wanted them to mail them since no one was at the store, and they wanted to charge me to mail them. She showed up at my house at 10:20 mind you she has to be at work at 10, Never did any adjusting, just here are your glasses.

My husband and I have been patients for a bit now. But my husband's last visit was so bad, we have…read moredecided to leave the practice. They are always overbooked, the wait is ridiculous, but the worst part was how rude the optometrist was. No one should have to feel that unwelcome in a place of business.

Buyer beware! Lousy glasses at a high price. Service was just as bad…read more I got a nice call from Mohamed (district manager). He wanted to make things right for our inconvenience and ask me to return to the store and said the manger would give us free glasses. We returned and the manager told me Mohamed does not know what he is talking about and told me not to come back. Very arrogant and rude

It's been three years Donde I came in for an exam. Dr. Stamp sees no Glaucoma but a little bit of…read morecataracts. The staff is very nice. They speak Spanish and my clerk is from Poland and we were talking about Delicious Polish Food!! I'll be back. I like this place. You should get your eyes examined here. My Dad used to say to my Mom, Pat, get your eyes examined

Made a 9:00 appointment and started the process early! Dr. Linda is thorough and checks all…read moreaspects of your eyes. She spends the time needed to make sure questions are answered and even came up with an alternate to contacts for diving! I pay out of pocket just to go to her!

My husband and I decided to go to Visionworks for our glasses again because the last time we were…read morethere three years ago they had a huge inventory of glasses that were reasonably priced to choose from. I called to make an appointment and was told that to pick out glasses no appointment was necessary. I was also asked if we had our prescriptions for our glasses which we did. So we headed right down. There were two people being waited on in front of us when we walked in. We were greeted and told we could browse the eyeglasses while we were waiting our turn to get fitted for glasses. After a few minutes both of us had decided on the frames we wanted. We were called over to the desk by Jasmine. I went first since my prescription isn't as complicated as my husband's. In about ten minutes Jasmine reviewed my prescription, looked up my insurance benefits and discounts, fitted me for my bifocals and took my payment after my insurance benefits. Then she worked on my husband's trifocals. Again in ten minutes she was finished. Jasmine had great customer service. She was also very knowledgeable about the glasses and our insurance. She told us that we would receive an email when we could come back and pick up our glasses. We both received an email in approximately two weeks that our glasses were ready for pickup. We went back and the final fitting of our glasses took less than five minutes. We are extremely happy with their customer service and their products. We will definitely go back next time we need new glasses!

Was told the glasses would take three weeks to arrive because of my prescription, though I've never…read morehad to wait more than two weeks and I've had the same condition since I was a child. Three weeks came and went and nothing happened. I called and one person told me it would be another couple of weeks while another said a couple of days. Well, it wasn't a couple of days. Another week went by and still nothing. I called again and was told a manager would call me back. That did not happen. I called once again and was told I would have to wait nearly another week for them. That is nearly five weeks! I cancelled my order. Stay far away from this place!

I had both cataracts removed from both eyes at different times, of course, and both surgeries went…read moregreat. The staff was professional, knowledgeable, and super friendly. I started in the Spring Hill office and had the surgery in the Lutz office. My eyes can see 20 miles down the road now with no fog. Thank you, Dr. Robert Lee and staff.

An eye doctor should ask about a patient's actual medical history instead of making assumptions…read more This doctor saw that I was overweight and saw "diabetes" in my chart, and from that he made huge assumptions without asking a single question about my current health, my diet, or the prevention steps I am actively working on. Instead of gathering information, he launched into a lecture that had nothing to do with my eyes. He told me that diabetes would be affecting my heart and the rest of the blood vessels in my body, and then he started asking about my bones and joints. What do my bones and joints have to do with my eyes or my retina. Absolutely nothing. It was inappropriate, unprofessional, and completely unrelated to the reason I was there. If he had taken a moment to ask, he would have learned that I have lost over 100 pounds, that I work closely with my physician's office, and that I am fully committed to my health, my diet, and long term prevention. None of that mattered to him. He chose to assume, judge, and lecture instead of listening. He is, unfortunately, like many doctors who contribute to the problem instead of being part of a real solution or a reliable source of patient centered care. Patients deserve to be heard, not stereotyped. An eye appointment should be about my eyes, not a conversation filled with unrelated medical warnings and assumptions. I left the appointment with almost no understanding of the actual purpose of this specialist visit. Because of this experience, I will not be doing any further business with this company. ZERO stars

Recently I was in need of a new eye doctor for an on-going problem with styes. They got me in…read morequickly and I couldn't be happier with the staff and Dr. Weber! He addressed my eye problem and prescribed medication from the pharmacy and OTC. I will certainly update my experience after my next appointment, which has been made. As for anyone there that I saw, (and I basically met the entire staff) everyone was very kind and professional. So, perhaps the one person previously mentioned in a prior review, regard being rude & such, that person is likely no longer be there!

I was called and spoke to a very rude lady from Dr Weber office about sending medical records due…read moreto us following a patients medical release. she told me i needed command sense. which was rude. I will never every referral any patient to this office again. then the lady hung up on me and told me she would let a person named Rebecca know and hung up on me. very rude. we don't know what patient have what doctors and to be like this to another doctors office is totally unacceptable. by far the rudest person there. maybe they should hire someone nice to answer phone or call other facilities. again very rude. I hope you all don't get patients. so so uncalled for by the phone person who called us. never go to this office if i were you all.