Thanks to the best orthopedic specialists in the quad cities! i just finished my physical therapy…read morethis morning at the Plaza with Miss Elizab eth for my reverse shoulder replacement by Surgeon Dr. Tuvi Mendel. I know I will be back if the need appears and most definitely shout from the top of the mountain or 74 bridge, they are 10 stars great! Repeat customer I will most assuredly will be!

I was referred for a new injury to my ankle by my doctor. When the person called the requested…read morerecords, I told them I had not been ORA for my ankle but provided all records requested. I received a voicemail that I should go to ORA for continued to care. I called to confirm it wasn't a mistake or misunderstanding. I explained to the woman that this a new injury, I've never treated with ORA for this problem. She refused to check with doctor to see if wires were crossed because it didn't make sense. The customer service was horrible.

This review is for the URGENT CARE and not for the PT. The staff with the exception of Nancy is…read morerude and incompetent. Candy answers the phone and speaks to you in person like you are bothering her and ruining her day. It's ironic, because when I brought up her attitude to her she said she was shocked because she is the director and nobody had ever complained to her before. The medical technician staff made me go to the bathroom in a cup and didn't verify all of the reasons why I was there so they didn't tell me that I needed to provide two samples, one for a protein check and another for a pre-employment drug screen, so after I emptied my bladder and came out of the restroom I made a comment that it was strange that I was allowed to flush after because you typically can't when taking a drug test, the technician said that she didn't know that I needed to have a drug screen done and that I would have to give another urine sample. Since I had emptied my bladder thy suggested that I wait in the waiting room for 2 hours until I could go again. I asked if they could give me a few glasses of water and the technician said I could have some water and she gave me water from their dispenser and said I could have up to five glasses that size of water. Dice I was moving into a new home I needed to get back so I drank the water as directed, had my physical and then gave another urine sample. By the way, the drug screen came back negative but too diluted so I had to have another one done. At least I'm not paying for them buy I don't think my employer should have to either. While having my eyes checked another woman in the back came out and announced that she was "so (expletive that starts with an "f" and ends in "ing") mad". Now I swear like a sailor, but I don't think that type of language is appropriate in the workplace. All in all, my experience here was less than pleasant and I will not be returning!

This is for the Urgent Care side and not the PT part. This place is a joke. The doctor, Naomi…read moreChelli, is a horrible doctor that does not know how you diagnosis patients. I hurt my knee at work 2 months ago. My work took me to this place to be treated. They treated my knee as a sprain. Chelli ordered x-rays to be done and then an MRI because she found a small blip on the xray. So I get my MRI done and then have an appointment with Chelli to go over the results. She stood in the exam room and flat out told me that she doesn't know how to read the MRI results and then she say there is a cartilaginous defect in my knee that was the result of a childhood defect or something similar. She told me to go see a doctor to get these looked at and so I did. The doctor I went too was a knee specialist who said to me, what more then likely what happened was a partial dislocation of the knee cap which slid and hit some cartilage and knocked it loose. Now because of this shitty doctor's opinion, work comp is not going to pay for the knee scope. I do not recommend going to see this doctor and no chance in hell I will be going back.

Barb Park is owner and Physical Therapist who is at the top of her game. She can offer solutions…read moreto everything from pain, women's health, to lymphedema. She thinks out of the box. I I am a therapist and I personally go see Barb. Yowont be disappointed!

From the owner: Back to Action Physical Therapyread more