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    Agc Electronics

    5.0 (1 review)
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    2 years ago

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    Granado Technologies

    Granado Technologies

    (2 reviews)

    I hired Granado to install a simple ethernet drop in a room in my house that had attic access. They…read morewere prompt with the initial communications and got a technician out quickly. The technicians that came to my house were all very polite, and the ethernet drop is functional, other than that I can't say many positive things about my experience. The initial quote was for about $150 with a caveat that more time spent onsite would incur a higher cost, which is understandable. The initial technician visit lasted for hours as he attempted to get the cable dropped down in between studs. After a few hours of trying he suggested that we drop it elsewhere, but he had already put a hole in my wall so I insisted that we continue with the initial drop location, even though this was going to cast extra, I didn't want a random extra hole in my wall. Funnily enough, I did end up with an extra hole in my wall because the technician lost control of the drill and drilled through the wrong side of my wall when trying to bore through a horizontal stud. He finished up the ethernet drop install and promised that someone else would be back to patch the other hole. This was a pretty small hole and something I could have easily patched myself but I figured I would let the company make it right and correct their mistake. They came back out about a week later and someone put some spackle on it, borrowed my wife's hairdryer to dry the patch, and then left. No sanding or feathering, no texture to match the wall, no paint, nothing. I went to home depot and bought all of the supplies I needed to match the knockdown texture myself, and finished the patch over the weekend. Throughout the entire process I was getting emails reminding me about my overdue payment of nearly $450, I kept waiting for some sort of credit or price drop given the shoddy work but it never came. I figure a harsh but honest Yelp review is easier for all parties involved instead of me invoicing Granado for the time and materials that were required to fix their mistake.

    Team did a great job upgrading my cat 5 Ethernet to cat 6a ! I'm very pleased with the internet…read morespeed increase at a very reasonable price!

    True Protection

    True Protection

    (38 reviews)

    I am writing to formally commend two outstanding employees -- Mr. Damien Guadarrama and Mr. Brad…read moreWickizer -- for the exemplary service they recently provided during the upgrade of my home security system. From the outset, Mr. Guadarrama demonstrated an impressive level of professionalism, courtesy, and technical knowledge. His ability to clearly articulate system options, address each of my concerns, and guide me toward the most appropriate solution made the decision-making process seamless. His commitment to customer satisfaction is evident, and it reflects great credit upon your organization. Additionally, Mr. Brad Wickizer continues to be an exceptional representative of True Home Protection Security. As my primary home technician, he has consistently delivered expert service marked by reliability, integrity, and thoroughness. Mr. Wickizer's dedication to ensuring my system is optimized and functioning properly gives me tremendous peace of mind. I have full confidence in his work and greatly value his continued support. Employees like Mr. Guadarrama and Mr. Wickizer exemplify the professionalism and customer-centered values that build long-term trust and loyalty. I respectfully request that their efforts be acknowledged, as they have both contributed significantly to my positive experience with your company. Please extend my sincere appreciation to them for their outstanding service. Warm regards, Ron Thornton, LtCol, USAF (Ret)

    Prior to signing the multi year contract, they were incredibly responsive and professional. Went…read moreabove and beyond. Really made a positive impression. Immediately after signing the contract (and I mean literally, *immediately* after) there was a dramatic switch. We were locked in and they knew it. Caveat emptor. The three years of coverage was periodically marked by technical issues that were a pain to coordinate and resolve. Our outdoor storage shed got burgled a couple of times and interacting with True Protection I just remember having the sense that they did not GAF, to be blunt. The alarm system, and monitoring was a nuisance and source of stress. You will be better served with a DIY solution from Best Buy that does not rely on locking yourself in to these contracts. It is incredibly rare for me to bother giving a negative review. I try to review small businesses I interact with who do great work. When I saw the email soliciting reviews in my inbox, I was kinda shocked. Looking at all the glowing reviews, I found myself agreeing with another reviewer who thought this was deluged with friends and family pumping the numbers. It's just hard for me to imagine a company that consistently delivered such a poor customer experience for multiple years could have these glowing reviews. I I will say it again: prior to signing the contract they are amazing. After you sign it is all downhill. Beware.

    Agc Electronics - homenetworkinstall - Updated June 2026

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