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    Services - System Works

    Home theater calibration

    Home theater design

    Home theater furniture installation

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    2 months ago

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    Kirk D.

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    Kirk was great. He was very knowledgeable, quick, answered all of our questions. I highly recommend Kirk for an IT work you need.

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    Kirk D.

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    7 years ago

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    Kirk D.

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    4 years ago

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    Kirk D.

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    7 years ago

    Business owner information

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    Kirk D.

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    Builder Systems Group

    Builder Systems Group

    2.9
    (43 reviews)

    Carlos Borrell is an amazing representative of BSG. This started with a 45 minute "heads up" call…read morethat he was on his way. I appreciate this as many people will call five minutes before arriving and you are rushing around getting ready. Upon arrival he was dressed professionally and laid out why he was there and what all he was going to be doing. The job he was doing for us was not small and I watched as he hustled back and forth installing and setting everything up. All was well on the job when he informed me that our front camera did not have the pre-wiring it was supposed to have. I was expecting to be told that this would be a delay and I would have to make a separate appointment to have the wiring installed. However, he said he would installing the missing wiring. This had him spending an extra 45 minutes in our attic running this wiring. It was over 90 degrees outside and I cannot imagine how hot it was in the attic. He finished the work and got everything installed. I knew these delays put him late for another install. However, Carlos never rushed the job and made sure everything was working perfectly. He then took the time to setup the video analytics and walk me through the operation of every component. I have already been impressed with BSG's sales consultant, Stephanie Sieckenius, and Carlos was further proof that BSG cares about its customers and their reputation. Highly recommend BSG and if you are lucky, Carlos will be your installer.

    I've utilized BSG for home security for more than three years, and have referred them to many…read morefriends & family. Recently they've slipped on the customer service side of things. My doorbell camera has been out of service for weeks and I've left several messages with no response. I'm not sure what's going on with the company, but the customer service and timely responses should be a priority when it comes to home security...disappointed! Rodney T.

    HomeTech Installations

    HomeTech Installations

    3.7
    (6 reviews)

    Home-tech installations may know how to put up a TV, but they have no clue when it comes to A/V set…read moreup and technical expertise with Hifi systems. Paid over $1000 for work and the most important element A/V was not complete. Calibrated apparently my record player but guess what it isn't working, receiver set up but hey guess what also not working. I would not recommend these guys at all. Aggressive on the text messages, horrible customer service and their bookkeepers are rude. Go elsewhere and stay away from this fake AV installer.

    Do you like wasting your time and resources? Do you like being deceived on more than one occasion?…read moreDo you like being screwed in the LEAST pleasurable way possible?!?!?! Oh man, have I got a company for you. My partner scheduled an installation for a home theatre. They sent over a "tech" whose job title should really be "wreck" because that's what they did to the wall and projector screen. It was already alarming when my partner noticed they arrived without the proper tools, but the REAL shock was that they arrived without the proper skills. Result: the screen immediately fell off after being "mounted" and ended up damaging the frame and wall in the process. The owner was supposed to arrive after the tech to inspect/finish the job, but he never showed. On top of not knowing how to train his employees, he doesn't know how to use a phone! At least, I have to assume that seeing as he ignored all calls and texts regarding the incident. But alas, my partner is a masochist, and when he was contacted THE NEXT DAY with a fake apology from the owner and a promise to come back and fix it- he agreed. That was his second mistake. The first was hiring this company in the first place. Now, I'm going to tell you a bit of a spoiler to this story: the owner never showed...AGAIN. Oh, I'm sorry, he had the grace to call 2 hours before the appointment and cancel. Don't even think about hiring HomeWRECK Installations. You'll be left in a worse place than when you started. Btw, still don't have a screen up (just a scuffed wall to look at and a sad, damaged screen propped against it). Now THIS should be a movie.

    System Works - hometheatreinstallation - Updated July 2026

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