Alejandra and Andy at Fusion Insurance Agency in Livermore, CA have jumped through hoops for us…read moremore than once. We have been with that office for 30 years. 3 decades of continued policy satisfaction. Recently this year I sold 2 cars and bought 2 new cars and that went smoothly. Allstate pricing is fair reasonable and auto-payment gives us a sense of policy security. Last year ... OMG ... homeowners policy was on the chopping block because we live in Very High Fire Hazard Severity Zone in Calaveras County. Alejandra and Andy went to work on our behalf to aquire California Fair Plan dwelling fire insurance. It took nearly 6 months to work out details and in the end premium was about $800 annual increase. We heard stories of $5000 increases and more. Fusion Agency realizes the value of loyal customers and will work extra hard to retain commited policyholders. Jumping from insurance to insurance you loose grandfather customer loyalty and pay higher premiums. Stick with Fusion Insurance ... it pays in the long run.

Great group. Very helpful! They are always there when I have questions and need answers.read more

I would recommend Mason Campos for your home insurance. He's responsive attentive and made sure I…read moreunderstood every step of the process. My previous insurance agent dropped the ball and Mason very quickly made sure that I was covered. Give him a call I'm sure he'd be happy to hear from you.

I had a terrible experience trying to receive a quote for homeowners insurance. Over the course of…read morea week, I needed to have multiple conversations with the agent to provide additional information. I am OK providing the necessary information but the process was very annoying because I frequently had to follow up with my agent to remind her to complete the next step. After about a week and a half, I stopped hearing from my agent about the quote she had promised. I reached out to her and asked if Farmers was going to quote my insurance. She said yes and yet another week has gone by with no contact from my agent. At this point I'd fed up with Farmers and don't want to do business with them. Overall, the company was very unprofessional! If they can't insure me, that's fine but please be up front about it. Otherwise, it's a waste of my and the agents time!

Jason caldetera with sky9 insurance helped me and my family with our insurance needs. He is honest,…read moreprofessional, and reliable prices are great.Tell him what you need and he will find a plan that fits you and your families needs. Anytime I have a question regarding my coverage he is always available. Definitely recommend!Thank you Jayson!

Jayson is the insurance agent that assisted me! He was prompt and provided me options that fits my…read moresituation. Instead of waiting for the insurance to be active, it was active in an instant. I appreciate Jayson's great customer service.I would highly recommend reaching out to Jayson from Sky9 Insurance. Helped me find a great rate!

I had gotten off work and i had to have my insurance payed by the next day and im a cash and carry…read moreguy and John said no problem ill take care of it .So I put my payment the mail slot .Any other insurance place would have made me go get a prepayed credit card and i would have gotten a late charge on top of it all .John at Express Auto Insurance in Pleasant Hill is the place to get your insurance.Thank You again John!!!!

I have been a customer here for over 7 years!!! I never need to deal directly with the car…read moreinsurance company for any of my cars - which is amazing. John is great! Finds the best deal. helps with missed payments and any issue with the insurance company and always nice to speak to. Actually answers the phone with no AI or phone tree. Fast and accessible help when needed. so happy to have found this gem! I highly recommend!!!

Very happy with the services we received from Hindsight - specifically Mark & Aaron. Both went over…read more& beyond to take great care of us after taking over our business insurance from another agent. I feel comfortable we are receiving quality coverage from an agency that cares about its customers.

After 15 years of working with Hindsight Insurance Services, we still find them truly professional…read moreand reliable. Mark and his highly skilled team work together to consistently provide 5 star service. They have that small town vibe which makes us feel treated as a family member. We love that we're able to focus on our business needs in the field while confident that Hindsight is working diligently and with the care to ensure we have the best of policies in place. Thank you all at Hindsight Insurance! Judy and Steve

My insurance premium was finishing up at the end of the month with State Farm. I started looking…read morefor a new insurance company, so I started calling around and checking prices. after finding out that Farmers seems to be the only company that offers OEM replacement as an add on I decided to go with Farmers. Salam was assigned as my agent and was able to setup me and make sure that everything was taken care of on my 3 vehicles regarding coverages. I have been with farmers for almost 5 years now and its mostly because of Salam. whenever I had questions, or at the end of my premium she was always able to get me the lowest rates and see if there was any additional discounts that could help me save. I want to applaud her for her commitment to farmers and to her clients to ensure they are happy. Thank You Salam You Rock!

Salam is definitely the best insurance agent I've ever had. She is very responsive and always…read moreemails me any paperwork I need. She makes having great coverage easy. I have our auto, life and home insurance through Salam and in my opinion that is the best way to go. Keep up the excellent work Salam!

It has been a joy working with Eric. He is always immediately responsive whether I send him an…read moreemail, call or text. I have asked him for several difficult things and he has spent numerous hours getting them done for me. I have no doubt that I'm in good hands if I ever need to (hopefully not) use my policy because of the thoroughness Eric put in at the beginning to make sure I'm properly insured. Thank you Eric for being such a great listener and always attentive to what I ask for as a client.

Personalized service. Eric cares about his clients and will go the extra mile to support in time…read moreof need. Will work with you to develop an insurance plan to meet your needs.

I've been with Diablo Valley Insurance for over 18 years. Susie Geissler recently informed me that…read moremy insurer sent a notice of non-renewal. I was bracing for a big premium increase. Susie looked into combining all 4 of my policies under Mercury and actually saved me about $1500/year, which seems unheard of these days. Susie has been giving us great customer service the throughout the years. Thank you Susie!!

Very positive experience here, even though we didn't end up doing business…read more I dropped in on a Thursday afternoon to see if I could do better on auto and homeowner than with my longtime carrier. Susan Geissler was friendly and took down all my current information. After checking with other carriers Susie told me the next day that what I have with my current carrier is actually pretty good and it would probably be wisest to stick with it. Now that is honesty! If I am in the market for insurance again I will definitely check here first.

Was a breath of fresh air, very knowledgeable, and very receptive to my questions. Every thing went…read moresmooth and left office feeling I had a good and personable agent to work with.

Chelsea was great to work with. My previous insurer wanted to increase my homeowners premium by…read moreover 60% this year so I started looking around. Chelsea was amicable and responsive to my initial inquiries and I had a good quote for home, autos, and umbrella policies. It was a quick process in the nearby office to finalize the policies. Now my adult son is moving away and she's been responsive again with insurance options as he takes his car with him.

It was excellent working with Connie on my Medicare choices. Connie laid out all the options, gave…read moreme her opinions when I asked for them, but never tried to push any particular product at me. She answered all my questions clearly and concisely and walked me all the way through the application process, both over the phone and via Zoom. I would definitely recommend working with her.

Even though Connie has 100% five star reviews, I still felt that I needed to add one more to her…read moretrophy case. Connie is smart, personable and knowledgeable. When you age into Medicare, you start to receive a ton of mail from insurance companies who want you to buy a supplemental policy from then. The process of deciding whether or not to get insurance to supplement original Medicare and then which supplement to buy is daunting, to say the least. Connie expertly cuts through all the junk to explain just what you need to know. Then, she very patiently listens to what your specific needs are and comes up with a short list of policies to consider. She'll help you choose from that list if you need the help. Can't say enough good things about her. Just sent a friend to her and will consult with her again myself when my policy comes up for renewal to see if there's a new policy I should consider.