I WILL GIVE ZERO STAR IF I CAN. Agincourt Hyundai 0:17 0:17 View all Agincourt Hyundai 4.6 (2.3K) Hyundai dealer in Toronto, OntarioOpen OVERVIEW REVIEWS PHOTOS BY OWNER ABOUT Google review summary 54321 4.6 (2,318) Reviews All first car47 lease36 sonata29 2022 tucson18 +6 Sort by Most relevant Newest Highest Lowest Wahaha Kahaha 65 reviews·28 photos STAY AWAY FROM THIS DEALERSHIP!!! EXTREMELY UNPROFESSIONAL, ESPECIALLY THE GUY CALLED KEVIN AT SERVICE DEPT. HE TALKED OVER ME, WOULDNT LET ME SPEAK AND HUNG UP ON ME. VERY GRUMPY GUY, NOT ... More David Luu 1 review a week ago NEW I purchased my first Hyundai at Agincourt Hyundai, and I couldn't be happier with the experience. From start to finish, the service was exceptional. Sandy K. my sales representative was professional, friendly, and attentive to my needs. ... More Agincourt Hyundai (Owner) a week ago Thank you for 5 stars review and for your business!! we appreciate your business and we look forward to helping you through every step of the way on your future services and purchases at Agincourt Hyundai! Ayushi Patel 8 reviews·2 photos 3 months ago My husband and I had a fantastic experience purchasing my Hyundai Tucson from Agincourt Hyundai, and we owe a significant part of that to Sonia Malik, the sales executive who assisted us. From the moment we walked into the showroom, Sonia's ... More Agincourt Hyundai (Owner) 3 months ago Thank you for 5 stars review and for your business!! we appreciate your business and we look forward to helping you through every step of the way on your future services and purchases at Agincourt Hyundai! Ladylamys world (Lady lamy) 8 reviews·46 photos 2 months ago I am pleased to inform you that I have successfully traded in my 2022 Palisade for a 2024 Palisade, thanks to the exceptional service provided by Hyundai. Mr. Rishab, my sales agent, demonstrated remarkable professionalism and warmth from ... More 1 Agincourt Hyundai (Owner) 2 months ago Thank you for 5 stars review and for your business!! we appreciate your business and we look forward to helping you through every step of the way on your future services and purchases at Agincourt Hyundai! Wahaha Kahaha 65 reviews·28 photos STAY AWAY FROM THIS DEALERSHIP!!! EXTREMELY UNPROFESSIONAL, ESPECIALLY THE GUY CALLED KEVIN AT SERVICE DEPT. HE TALKED OVER ME, WOULDNT LET ME SPEAK AND HUNG UP ON ME. VERY GRUMPY GUY, NOT SURE WHY HE'S NOT FIRED. My sister took her car for service this afternoon because the car died 3 times within one and a half month which is very concerning. One out of the 3 times that happened while she was driving. Good thing she didnt get involve into any car accident. THEY TOLD HER A VERY LAME EXCUSE AFTER CHECKING AND REFUSED TO DO ANYTHING AND EVEN CHARGED HER MONEY ALTHOUGH SHE BOUGHT EXTENDED WARRANTY ON THE VEHICLE. HER CAR IS ONLY 3 YEARS OLD AND DROVE OVER 30000 MILES. THERE MUST BE SOMETHING WRONG WITH THE CAR TO KEEP ON DYING LIKE THIS. I DEMAND AN APOLOGY AND A THOROUGH EXAM, OR ELSE I WILL REPORT THIS TO THE SOCIAL MEDIA AND BBB. read more

Being a relatively brand new dealership, Agincourt Hyundai has a really spacious showroom. Love all these big windows, the nature lighting just makes all the car on displayed looks nice and shiny! Surprisingly, most of the cars on display were still last year model (2013)?! The dealer should have the latest model on display instead! We were approached and helped by a sales representative the moment we walked into the dealership. The test drive was pleasant as there was no preset route and we got to drive to wherever..... read more

See all

Anusan Krisna by far the best service and sales rep at this dealership! We recently purchased a new car for my parents here and Anusan was not only patient, but attentive and not pushy at all. He picked my parents up from their house to pick up the car and will be dropping off winter mats at their house after delivery. He offers white glove service for pandemic car shopping, which as one can imagine, is quite stressful. I will definitely recommend! read more

No stars. They mailed me to notify about getting a recall done. Confirmed my appointment and I dropped my car in only 45 minutes later they called me and informed me they don't have the parts available. They don't won't compensate me for the time I've lost for this matter. Stay away from this dealership as all they do is waste your time and they don't give a crap about their customers. If the settings would allow negative stars, it would be in the negative category! One upset customer. I will never ever return and ensure the word of mouth gets out there to stay away from this dealership! read more

Thank you for the great service, the staff is wonderful !! Always a pleasure to come in !!

NEVER buy a car from this dealership. The staff at their service department are simply...incompetent. The only reason I brought my car back to this dealership is because I received a recall notice and I purchased it here. I told the service person that there was a second recall but he said he couldn't do anything about that one because I did not receive a letter. When I received the letter, I brought my car back. During the check in, the service person told me there was yet another recall and asked if I wanted them to look at it at the same time. I relayed the information above and got some feeble excuse! INCOMPETENT! PROOF: Update- May 25, 2019 Today I took my car back to this dealership for the recall. The advisor asked what was the best number to reach me at when the 30 minute service was completed (which the receptionist told me would take 2 hours when I made the appointment so I had arranged for a ride). I wrote my cell phone number in LARGE numbers on the work order. An hour later they called me on my HOME phone to say my car was ready! INCOMPETENT= Agincourt Hyundai! read more

If there a ZERO rating this experience would constitute it! I went into this dealership with my husband and mother in law with full intention to purchase 1 if not 2 cars. But rather than leaving with a positive experience I am left with anger and horrible taste of Hyundai practices. Sales reps are there to assist customers whether be it 5mins or 5hrs I should not leave an establishment knowing from the sales rep that they were frustrated and not willing to do more for me because they maxed out after 2.5hrs. This to me is insulting because I also spent 2.5hrs at this dealership hoping to walk away with a new car and now I am left feeling belittled of my time and business were unworthy of the sales representative and of Hyundai. Shame on Hyundai Agincourt for treating your customers with such disregard. read more

Service department has excellent customer service. Very helpful staff and accommodating. Was having a problem with my touch screen so I called to inquire if this is a known problem; service staff told me to come in and they would try a couple things to reset it. Didn't force me to make an appointment just quickly tried to help me. After every appointment your car is beautifully washed. Totally recommend them if you need to go to the dealer! read more

Hello Sir, I bought Hyundai Elantra 2018 in October 2017. I liked the car, but service at Agincourt Hyundai is very disappointing. Whenever I come there they always ask me to come next time. Even if it's an emergency they won't understand the situation and will never talk considering the difficulties I am facing. Every time I come there I get more and more disappointed and I start regretting my decision of buying a car from your location. Staff is no way supportive, they don't listen to your problems they will say ask you to come other day or like that. I don't know how your service centre works but as new customer I am very disappointed. read more

This is not a good place to go. It has poor customer service and they really don't care - they just want your money by means of tricking you and scamming you. Sales staff are trained to scam you by various means. We do not recommend anyone to go there. They will try to steal every single penny from you and will show that they have given a good discount. This place should be shut down by the government as they are not honest to people and cheat them openly. Just to change the breaks they charged $2500. read more

This was my first visit to this dealership and they did an absolutely wonderful job. The stereo on my two day old vehicle (which I purchased elsewhere) crashed within a few hours of my picking up the car, and from my first phone call to receiving my invoice and keys was all done right. The followed up and called me back when they said they would, they ordered my part and received it in the next day, my appt drop off was available time and joe remembered me and had my paperwork all ready. They dropped me off and picked me up for work when they said they said they would, even the shuttle bus drivers were conversational and entertaining. Being in the automotive industry - but not working for either Hyundai, nor this dealer group - I know of all the potential for things to go wrong behind the scenes, and see new examples every day. Agincourt Hyundai has the process down to an art, and if there we any glitches they were not visible to my very experienced eye. Joe and his team wee a pleasure to deal with and made everything look so easy, kudos to all of you! read more

I went in there very green and as a single woman buying my first car. I was treated like royalty. I ended up purchasing a 2016 Hyundai Elantra from Dave mcdonough.. I'm incredibly happy I dealt with him. He was an awesome salesman. Go buy your car there and ask for Dave the salesman... Tell him sandi sent you. You won't regret it. Top notch. read more

Agincourt Hyundai - Car Dealers Near Me - Scarborough, Ontario

Hello, I wanted to make a comment on how disappointed I am with Hyundai as of recently when I used to praise you guys for your awesome customer service now has been not so friendly. I came to Agincourt Hyundai Dealership Saturday dec 30 at 4 pm first I park and enter the building and I fell as soon as I entered because the floor was so wet and slippery and there was no cautious sign and nobody around the entrance to help me get back up. It took me a while to get up, and obviously it's embarrassing for me to scream for help let alone let ppl see me on the ground. My knees are bruised and I am limping and find difficulty driving . And due to the holidays I wasn't able to go to the doctor Saturday or Sunday Monday Tuesday I managed to get myself up and walk to receptionist. The reason for my visit was because my car key battery was dying and it has only been merely a year since I purchased my car. I brought my spare key as well in because guess what it's DEAD. I have never used it and now that I need it it's dead. I was sold a car with old batteries on the key fob. The receptionist rudely cut me off and said you know you can go to the dollar store and get ... so I cut her off and explained yes I understand I can purchase it myself otherwise I would and explained my point again. She gave me attitude took the key and told me to leave my car to come pick it up when Agincourt resumes on Tuesday. I very well know I don't need to leave my car to replace a battery on a key fob... because I need my vehicle and my key I left my spare key there for them to change it .... only to get a call today by Hyundai from the parts department for him to tell me it's not covered by warranty it will be 7$ ... now I'm frustrated because I yet again had to explain myself and I don't feel I should pay to get either key battery replaced. So now my knees are sore I'm in pain and upset because I have to go through all this for what? For attitude when it could have been so easily resolved . The parts person told me I would need to speak to the rep who sold me the vehicle about that... the rep doesn't even remember my name or my face and I know this because I come to change my oil there. there's no personal connection and on top of that attitude! I.m very frustrated and upset and the year has just begun. now today it is the 8th of january and NOBODY HAS CONTACTED ME BY EMAIL OR BY PHONE. BY FAR THE WORST CUSTOMER SERVICE I HAVE EVER EXPERIENCED IN MY LIFE read more

I am not pleased with the level of service that was provided at this dealership. There was a lot of broken promises that were not met. In the end, I was pressured to get the car because of the deposit that was left on it. First, the payment per month was not the agreed amount as discussed with the sales associate and the manager. It ended up being around $0.84 cents more per month. When asked about this, I was told that this was the agreed amount. While discussing about the car package, the associate mentioned that the package included rust proofing. However, I was told by another associate that it would cost extra. I did not pay for it because I was expecting it to be included. When we discussed what incentives I would get, the associate suggested that we can talk about it next time after I get the car first. When the topic was brought up again, the associate said there was nothing he can do. He made it sound like he was going to offer me something but did not at all. This level of communication is very dishonest. Lastly, I was informed by the sales associate that they want my stock tires for the car I traded in. When discussing the value of my trade-in vehicle, the associate had a look at my car and gave me the value for it. They did not mention anything about the stock tires that I had to bring. I remember picking up my car and asking about the incentives again because this was a topic that we needed to revisit. My father got his Elantra from Don Valley Hyundai and they had given him free incentives such as free oil change and rust-proofing to thank him for his business. This information was relayed to the associate but his response was that Don Valley offers it but Agincourt does not. Then why would I go here when the staff don't seem to care at all. The dealership seemed to only care about selling the vehicle to me and nothing else. If they are not loyal to me, then why would I stay loyal to them. I had a better experience at Don Valley Hyundai and regret not going back to them. At least they know how to make a customer feel happy. I wrote a review about my negative experience and received a call back from the dealership. I picked up both times but there was no answer on the other end. I became more upset when I received an email response saying that they tried to call me and accused me of hanging up on them. The email mentioned they did not owe me anything. I was asked to come in but it seems like there is nothing they can do from what I read on the email so why would I bother coming in. I am just writing how I feel and it feels like one of my worst experiences. I do not recommend the Agincourt Hyundai dealership. read more

Bought a manual Hyundai Veloster 2012 at Agincourt Hyundai, after 6 years of owning this car. I can safely say I will NEVER buy a Hyundai again or get service done at Agincourt Hyundai again. TLDR at the bottom. Here is a list of problems cumulative to date: 2012: (1) Shift Knob - grinds and vibrates at a stop from factory - diagnosed 5 times and no fix (2) Seat Durability - started to see lighter spots on all driver/passenger seats, premature wear - no fix (3) Engine Light for Fuel Canister - received an engine light because there was something wrong with my canister in my gas tank. But by the time I arrived at dealer they couldn't reproduce to the problem (please refer to #9). I switched to 89 gas to remediate this problem. 2013: (4) RUST - had rust along side the rear passenger door towards the top. My car was treated with Krown Anti Rust when I first received the car but that did not prevent it from rusting, this was fixed by the dealer. 2014: (5) Handbrake Premature Wear - handbrake was wearing prematurely, as a result of this the car rolled into a guardrail while parked and damaged my front bumper. I contacted the Agincourt, they replaced the brake caliper but they did not cover the damage to the front bumper. (Please see #6 for recall) 2015: (6) Handbrake Premature Wear #2 - handbrake was wearing prematurely again as they did not discover the root cause. But a recall was finally issued for the brakes due the calipers seizing (very dangerous). They replaced the calipers but did not replace the rotor. Had to pay to replace the rotor even when the reason for the rotor replacement was because of the recalled caliper. (7) Backup Camera Switch Malfunction - backup camera would not trigger the A/V system to display the backup camera. This was replaced under warranty (See #11 for recurring issue) 2017: (8) Squeaky Back Trunk - the rubber stoppers on my trunk wore out and started to make squeaky sounds whenever I hit a bump on the road. I've been to the service department a total of 4 times before they "fixed" it, they did not replace the stopper buts instead did a hack job by cutting slits into my rubber stoppers. (9) Fuel Canister Replacement Recall - As it turns out, the gas canister had a recall, which explains #3 (10) Lack of Technical Knowledge - Noticed my the A/V system in my car was outdated and was never updated by the dealer. As a result I would have intermittent bluetooth and a/v freezing issues. I have gone to dealer and emailed Hyundai customer support but they did not have any updates for me. I had to resort to my own research to update the radio myself via this forum post: http://www.velosterturbo.org/forum/veloster-electronics/13707-head-unit-5-1-63-update-non-navigation-owners-look-here-others-good-info.html This should tell you something about Hyundai CSR's lack of knowledge, when a forum is more knowledgeable 2018: (11) Backup Camera Switch/Sensor Malfunction - backup camera broke AGAIN, only this time they would not take a look at my car or replace any parts as I am out of warranty. I tried to make the argument that they did not find the root cause of the issue back in 2015 and hence the problem has returned. - not fixed TL;DR: Don't buy a Hyundai or get service down at Agincourt Hyundai. Horrible incompetent service, poor quality build. read more

Horrible service!!! The kind of service experience CBC Market Place warns us about. Stay away! 0 stars

bad service,.. they damaged my Elantra's tire and overcharged me. scam. dont go here ppl. 0 star

We bought a used Elantra from Agincourt Hyundai last fall and in order to close the gap in the negotiated price they agreed in writing to provide winter tires and wheels at "dealer cost." When it was time to purchase the tires their "dealer cost" was about the same as the retail price of Richmond Hill Hyundai and substantially higher than prices of tire retailers. I bought the tires elsewhere and asked Agincourt Hyundai for a reasonable credit on service at the dealership in lieu of not receiving the lower price on tires in our agreement. I was told someone would get back to me but they didn't. Now that it is time for service I requested a credit again. They refused any credit, claiming their dealer cost on tires was so much higher. In contrast, the Richmond Hill Hyundai "dealer cost" price on winter tires and wheels for a new Santa Fe was $200 less than the best tire retailer price a couple of years ago. I don't usually write reviews but to me this is just dishonest and I told them I would let other people know about it. read more