I worked with the color specialist Melissa who was fantastic! She was patient and calm, spent a…read moregreat deal of time with me, listened and offered great advice. I drove to Thousand Oaks from Encino (rather than going to my more local store in Studo City) due to this store's ability to match colors and because of that I had the pleasure of working with Melissa. I ended up driving out there on 3 separate occasions but didn't mind because I knew I would be working with Melissa.

I had a pleasant experience here while looking for paint colors. Melissa, the colorist, there was…read morehelping me by giving me suggestions on options for colors using the paint chips. She was amazing help as I was just overwhelmed with all the colors available.

Super Bad Service ... I am a 40 year paint contractor…read more ... The employees are not knowledgeable in Sherwin-Williams paint and the manager does not have time for pro painters

Asked the salesman in the store about painting techniques. He told me to have a look at the paint…read morebrushes. I asked him about what kind, and he just waved me off. I'm not coming back here. How dare he!

All the products I need from a "hardware store " a then some. Paint mixed, plumbing & electrical,…read moretools, tools and garden tools. Plants, flowers and vegetable starters.... Housewares & lumber etc. Love this store.

I came here to get wood for a project and brought only that piece to the front register to be rang…read moreup. The guy behind the counter then told me it was $16, and then $19 with tax.....Huh? I could have sworn it wasn't that. I asked the guy and he didn't give a response, but could only offer the blank GenZ Stare and silence. I grabbed the piece and said that it was alright, I will go check the price. After having to walk all the way back to the rear of the store to the wood section, I confirmed that it was only $8. I took a photo and returned to the registers where the other female worker proceeded to ring me up with the guy next to her at the neighboring cash register. "$19." I showed her the photo and she was confused. Looking at the wood, she scanned the 2 barcodes that were on there. "Oh." They scanned the wrong one. One is white and one is yellow. Not one, but 2 workers were going to charge me more than double the price at almost $20 for an item that was $8 - which by the way, is already overpriced. Is this training? I feel if the training was more efficient and better explained, these issues could have be avoided. Is it the workers? Now, if the customer doesn't notice, they've just charged the customer who knows how much extra! And what happens if you notice after the fact? The question is: why should the customer have to keep track of the price and which barcode is to be scanned? Why can't the workers?

I went here twice to get interior paint samples for my home…read more I found the sales assistants in the store to be extremely helpful, and I highly recommend shopping here. The quality of the paints is superior to most as well.

I went to this location to turn in some old, used, left over paint. Unfortunately, they couldn't…read moreaccept it because they were full up. The person that helped me was very friendly and pleasant and checked to make sure that there was no room for mine. I ended up taking it to the Dunn Edwards store in Agoura Hills where they did have room for mine. So everything worked out just fine. Both stores are very nice.

Excellent store! A great selection of tools and materials. The staff are real professionals --…read morealways ready to give expert advice and help you find exactly what you need.

Had high hopes I could find some quality birch plywood for cabinet making and competitive prices…read more While the guys in the yard were attentive and helpful, they only had one sheet of 3/4 birch and it was dirty AF. Prices were same as Home Depot and I think there were even fewer plys in the sheet that needed a special order for my required quantity.

Brian was hugely helpful. I've liked Benjamin Moore paints…read morefor a while. I work in an industry that requires paint selection quite often! And after multiple years of struggling with various whites by Sherwin Williams, I really learned that Benjamin Moore has some of the purest whites in the game. So when it came time to repair the house, I knew I wanted to use Benjamin Moore. I selected a number of paint colors ahead of my store visit that I was either familiar with or discovered online but Brian was such a help in identifying the swatch cards for me and talking me through how the paints might appear on the wall. For instance, I frequently use Chantilly lace, but he let me know it might come across as quite sterile if used throughout a room so it's better to use on the trim only. Just that level of information was so helpful in assessing and discussing the various colors we were considering! I'm really excited with the paint selections we made and to see how they translate onto the walls. I felt really informed, listened to and advised by Brian. He spoke with me and my husband about the sheens which I thought I knew a bit about, but I ended up feeling quite ignorant after learning more so again he added value. He also discussed with me the various levels of paint quality offered by Benjamin Moore, which was super informative, and I didn't realize there was that number of options available! I think we're going with the scuffex by Ben as it's more durable and less prone to dings and blemishes. All in all, this was a great experience. They do offer more than just Benjamin Moore paint colors as well. I noticed they carried farrow and ball as well as some others.

Brian was a big help in teaching me about paint qualities, colors, and methods. He explained in…read moregreat detail how a paint job should be done, and what the appropriate grade would be for any particular purpose. He demonstrated great knowledge and expertise, and helped me greatly in my decision making. Thank you!

This place is amazing! Great customer service. Will definitely be going back here for future…read moreprojection

I've been coming here for years. They have everything you need to paint. It looks like all the…read moreprofessionals shop here. I only come when I want to change the color of a room in my house. Which is fairly often . the quality of paint is good and the price is reasonable.

Seriously, what's not to love about this store? I've been coming here for over a decade and have…read morenever gotten anything but the best help ever! I even recently brought in a gallon of Dunn-Edwards paint and they shook it for me and said I really didn't even need new paint, even though this was old. Once you're a regular, they'll set you up with a discount too. Hey, 10% is 10%! I love this place. Plus, it's the best paint in America, so there's that minor detail.

The staff is very helpful. I love the Emerald paint. Pricey but worth it. Diana the manager and…read morerest of staff are great.