I have been going to Ace since I was literally a kid with my grandpa when we lived in Pedley, CA…read more (Riverside, CA.). I always loved going there and looking at all the different options for home repair. Since moving out this way, the only options to go to an ACE hardware is either Van Nuys or Thousand Oaks -- so I started going to DIY as it has an ACE environment type feel and if they didn't have what I needed it was off to the big home improvement stores/warehouses. With all that in mind, I was very excited when I saw that Ace was opening here. I went in with my son during the soft opening and he was beyond excited. We walked up and down every aisle in the place and he would ask m questions and if there was an employee nearby -- he would ask them questions. They were awesome in directly speaking with him. This morning, I looked at all the different purchases I have made there since they opened and realized that I have not once written a Yelp review for them. So here it is. Ace has a great selection of different brands and knowledgeable sales staff. I truly feel that I am valued as a customer there and enjoy the small mom and pop shop environment the store provides. I have bought a wide range of gardening equipment, electrical supplies, tools, bbq equipment and supplies, lawn decorations, plumbing supplies, and just about anything else I have needed. I have felt the pricing is reasonable considering that the time I would have to spend driving to Thousand Oaks to a big home improvement store to save somewhere between a few dollars, the gas, trying to find someone to help me find what in need, and the time wasted that I can do my project. The fact is, Ace is convenient, quick, friendly, efficient service, reasonably priced, great selections, and extremely helpful employees. I do want to give a shoutout to Kim, David, and Nick for helping me on May 23, 2026 on locating the correct replacement chainsaw blade, chains, fuels, and bar and chain oil for my older gas powered Craftsman chainsaw. I wish the survey code on the receipt was useful for at least 1 week after a purchase. Perhaps your regional manger can get that surgery time extended as I would have gladly done it. I set the receipt down at home and forgot about it until early this morning as I have been so focused on cutting down those trees. The good news is, I'll be in today to buy more fuel and a couple more chains AND I will do the survey in the store this time. Thanks again for being so friendly and helpful.

Shout out to Dawson--dude's holding it down. The store's still in soft opening mode, but already…read morelightyears ahead of that sad excuse for the other hardware store in Agoura. This place looks like the Apple Store had a baby with a tool shed--clean, organized, and dangerously easy to spend money in. Massive BBQ section with Traegers, pellets, rare seasonings, and enough grilling accessories to make any meat-lover black out with joy at a great value!! Bonus: YETI gear everywhere . Grand opening is April 25-27 and, rumor has it (which I absolutely didn't hear), the whole store might be 20% off. You didn't hear it from me--unless it is, then I totally told you so. I attached a picture with a QR code for info.

Excellent store! A great selection of tools and materials. The staff are real professionals --…read morealways ready to give expert advice and help you find exactly what you need.

Had high hopes I could find some quality birch plywood for cabinet making and competitive prices…read more While the guys in the yard were attentive and helpful, they only had one sheet of 3/4 birch and it was dirty AF. Prices were same as Home Depot and I think there were even fewer plys in the sheet that needed a special order for my required quantity.

Very helpful staff in the nursery and there is always a great selection of plants. It is a…read morebeautiful small nursery and hardware store and we are lucky to have this in the middle of Malibu.

Wonderful personal service. Matthew was my hero today! They can help with anything and will help…read moreyou figure out how to do what you need to do.

Top expert service. Kind staff. Knowledgeable. The garden section is like a boutique, a treat to…read morevisit. Nice close parking, not WallyWorld massive parking lot. Also, the staff helps load your car if needed. Also staff is a healthy range of ages, so there is some one for everyone. Good old time classic hardware store feel. Love it!

In some ways it's kind of a blend of a nursery & general store in addition to being a hardware…read morestore. They are extraordinarily well stocked. I even picked up birthday cards here. I love that they're a catch all! At check out I found dog treats, cbd, cards, soaps, etc. lots and lots of variety! I bought some of the most gorgeous coordinating large pots a few years back. They were so different, geometric. When we've come they've always had helpful staff. Their paint mixing guy is knowledgeable. Their staff in the garden section is as well. It's a very convenient store right off Ventura. And the size makes it much more navigable than Home Depot!

I came here to get wood for a project and brought only that piece to the front register to be rang…read moreup. The guy behind the counter then told me it was $16, and then $19 with tax.....Huh? I could have sworn it wasn't that. I asked the guy and he didn't give a response, but could only offer the blank GenZ Stare and silence. I grabbed the piece and said that it was alright, I will go check the price. After having to walk all the way back to the rear of the store to the wood section, I confirmed that it was only $8. I took a photo and returned to the registers where the other female worker proceeded to ring me up with the guy next to her at the neighboring cash register. "$19." I showed her the photo and she was confused. Looking at the wood, she scanned the 2 barcodes that were on there. "Oh." They scanned the wrong one. One is white and one is yellow. Not one, but 2 workers were going to charge me more than double the price at almost $20 for an item that was $8 - which by the way, is already overpriced. Is this training? I feel if the training was more efficient and better explained, these issues could have be avoided. Is it the workers? Now, if the customer doesn't notice, they've just charged the customer who knows how much extra! And what happens if you notice after the fact? The question is: why should the customer have to keep track of the price and which barcode is to be scanned? Why can't the workers?

We've been buying our paint from this location for years because it's the only nearby option, not…read morebecause we preferred it. Over the past year, they changed paint suppliers, and on multiple visits no one in the paint department knew how to mix paint. We ended up showing employees how to use the computer ourselves. A few months ago, we even showed the manager. Today, on a Saturday, we stopped in for our usual five gallons of a standard off-the-shelf color, only to be told by that same manager that there was no one working who could mix paint and that we should come back another day. The paint department is one of the largest departments in the store, yet they can't reliably mix paint during a weekend. After years of putting up with it, this was our final visit.

Helpful desk available to sort out what type of transformer to buy. Suggest taking in a phone photo…read moreof application for them to guide to the right components their experience can troubleshoot. Referred to by other local electrical supply companies.

We experienced a recent loss of power to 3 outlets at our home. I phoned Agoura Electric the next…read moremorning and the call was answered by Jim, the owner. He said he was in the neighborhood and could come by. I texted my address to him and he was at my door in about 20 minutes. He also had the problem assessed and repaired in about another 20 minutes. His fee for his services was extremely reasonable. During his visit he was always polite and friendly and we had a great conversation about previous services he had performed for us and things we had in common. Easily a 5 star rating. I highly recommend him.

I recently bought some nitrile gloves from JB. They fit perfectly and were a great price! I highly…read morerecommend buying locally from him!

From the owner: Currently operating during COVID-19. Offering curbside pickup and shipping options!read more

The customer service was exceptional. Jeremy went over and beyond …read more I was adding more cabinets to my kitchen and looked everywhere for matching knobs . I must have visited over 10 different hardware stores . No one had them . Then I found Rok . They have the greatest selection of hardware and they had the exact same knobs I needed . I was very happy. This will be my store to go to for my future remodels .

We were referred to ROK by our contractor for kitchen and bathroom cabinets. We visited the…read moreshowroom and worked with a consultant to build a layout for both spaces. ROK then required someone from their shop come out and measure to ensure the design would fit and some changes were made. We then proceeded to place an order for the cabinets. Up to this point everything was fine. We had been given the impression that the cabinets would come as modular components that our contractor then would install. We were quite surprised then to receive unassembled cabinets in flat boxes (think ikea). This despite the website (see photo) advertising free delivery and assembly. When we asked the customer service representative Courtney she informed us assembly was not standard but that it was available for an additional fee. Additionally, when our contractor went to pick up the order it was brought out on a pallet and dropped at his truck and when he asked for loading assistance he was refused. We have been trying to reach someone at the business for the last 5 days to try and reach an accommodation . We have left messages for Courtney and Sean but they will not return our calls. Overall a bad experience and I can' even review the cabinets yet.