A place of joy a truly exceptional group home I don't usually write reviews but a place of joy has…read morecompletely changed my perspective on senior care not all group homes are the same and if I could give this place 100 stars I would. For three years I cared for my mother as she battled dementia, it was one of the hardest experiences of my life, I struggled to understand her mood swings her refusal to eat, shower, or take medication. I eventually had to accept that I didn't have the skills or knowledge to provide the care she needed, after moving her four times since 2022 I was feeling hopeless until one day in March 2023 I overheard a woman at the grocery store raving about a place of joy she described it as heaven on Earth a place where her father was cared for with love and dedication her words stuck with me and I decided to visit from the moment I walked in I felt something different the owner Chela is incredibly attentive to detail and it's clear that she runs this home with both expertise and a huge heart every time I visit often unannounced I see caregivers who are genuinely happy always smiling and treating the residents with kindness and patience. Most importantly I always see the residents happy. the name says it all this truly is a place of joy, if you're looking for a group home where your loved one will be treated with dignity compassion and expert care this is it. I am beyond grateful to have found this place and I wholeheartedly recommend it to anyone seeking the best care for their elderly family members

To the Caregivers at A Place of Joy Assisted Living,…read more I want to take this opportunity to say what a wonderful experience my Aunt Darlene has had during the almost three years she has been with A Place of Joy Assisted Living. She is well fed, the facility is always clean, the meals are wonderful, and she is as happy as one can be under her circumstances. Her husband, my uncle, visits regularly, and always knows he will find his wife up and dressed, having a meal, or just finishing one, with clean linens on the bed, a comfortable chair where she feels safe, and people around who care for her and make her feel safe. I am grateful for the peace of mind my uncle has knowing the staff care greatly about and for my aunt which allows him some sense of comfort since they cannot be together in their home. Thank you all for not only caring for my aunt, but for the tenderness with which you care for my uncle as well. He is a wonderful man, and a wonderful husband to my aunt for over 65 years. That is a saint in my book! With gratitude and thanks, Their niece, Linda

My Dad has been at The Citadel for just over a month. First, in independent living and now in…read moreassisted living, he needed a little more help that I originally anticipated. My Dad can be negative at times. I was worried that he wouldn't stay and accept the help he needed after his stroke in late April. His best friend for more than 40 years called me last week and said my Dad sounds happier than he can remember. He's made friends. My Dad called me today and couldn't stop raving about how nice everyone is. He said he hasn't met one grouchy staff member. He said everyone has been kind and helpful. He said the lady who took them on an outing at Walmart today couldn't have been better; she helped him (and everyone else) get their groceries onto the bus and helped him buckle his seat belt. I stop by for meals sometimes and he's socializing with others. The Citadel has helped my Dad and our family during one of the most difficult transitions he has had to face. It's not perfect. I'm an RN with over 20 years of clinical experience. Perfect doesn't exist. But he's happy and I'm beyond grateful for everything they are doing at The Citadel for my Dad and all of the other residents. Thank you

Completely horrible experience from the first day to the day we pulled my mother out of memory…read morecare, which was only 3 days later. Staff was virtually absent. Getting in and out of the unit took sometimes as long as 10 minutes or more. On a Saturday we observed the only staff member available to open the door was the same only staff member serving lunch to the zombies they have for patients. Upon entering the lunchroom there were children's cartoons playing on TV, green looking hot dogs with some type of sauce that looked like it came out of a bathroom, and my mother could barely speak to us, as her voice was hoarse, her hair was filthy and matted to the back of her head, mismatched dirty clothes, and when I tracked down the same nurse I had met 3 days earlier who was handling the same vials that were later given to me as "haloperidol", she did not know who I was, rudely stated her name, and shrugged me off when I said I was taking my mother out of the lunch room immediately. My father who would visit my mother from independent living (we also removed him and all his belongings 3 days later when we learned the entire apartment was infested with various types of roaches when we visited after movers brought his items in 3 days earlier) would try and help her eat and take her back to her room and would be told he could not take her out for sometimes as much as two hours while the other zombie residents (by all appearances every resident had been given some type of sedative, my mothers was Halperidol, I learned later when I pulled her meds upon taking her out of the facility. NEVER SANCTIONED IN FACT TOLD HER HOSPICE NURSE NOT TO GIVE THIS TO HER EVER AGAIN PRIOR TO ENTRY INTO FACILITY as side effects are " potent antipsychotic medication with common side effects including sedation, dizziness, dry mouth, constipation, and blurred vision. It carries a high risk of extrapyramidal symptoms (EPS)--such as tremors, muscle stiffness, and involuntary movements--as well as potential for serious conditions like tardive dyskinesia, QT prolongation, and neuroleptic malignant syndrome (NMS)." When I told the staff I was taking her out for at least the weekend (only way to get her out of there quickly was to state she was coming to visit with me at my home) I was given an entire bag of 30 or more doses of this Halperidol drug she was NOT PRESCRIBED prior to admission by the 'nurse on duty' to bring home with me. WHAT? My father observed patients with involuntary movements throughout the 3 days she was there and again, my mother could barely speak or raise her voice above a whisper and reported "voices in her head" and clicking, roaring, and thumping in her ear. AFTER 3 DAYS. DO NOT BRING YOUR LOVED ONE TO THIS FACILITY OR ANYWHERE NEAR ANY PART OF THE PROPERTY FOR ANY REASON.

This has been life changing for our family. My mother in law is here and is the happiest we've…read moreseen her in a very long time. She has friends, daily activities, and purpose. The staff is AWESOME!

As an employee, I have witnessed great care and concern for the residents. The office staff is very…read moreprofessional and eager to assist. Offering creative activities to our residents in both assisted living and memory care, the residents stay enhaged. Accepting Altc plans and private pay, residents and families know they have a forever home. Did i mention the food is amazing! Chef Ty and his team really do put love in their food, its more than just a meal.

My mom lived at Broadway Mesa Village (and before that Brookdale) for about 7 years. Yes there…read morewere staff changes and sometimes she wasn't thrilled with the menu or activities but overall she was happy, well cared for by loving staff, and safe. These were all things my family and I truly needed for her as we are out of state. You see mom moved in as an "emergency" temporary stay due to several falls and weakening health, while we looked for a place in Minnesota but truly could not find anyplace with the amenities, and what we felt was sunshine and happiness that we could all afford here, and then she met her boyfriend and chose to stay in Mesa. The staff at Broadway Mesa are angels to me, always have been, even more since mom passed away recently. During Covid-19 quarantine we were trying to figure out how to come in to clear her apartment, and the staff stepped up to take this on for us - one additional piece of stress they took away. Like I said when you walk into Broadway Mesa it is open and sunny and people, both residents and staff, are friendly and make you feel like you are part of their family. I can't ever thank them enough for the care and love they gave my mom over the years, but also for the care and love they showed me and my family, and still are.

So very rude! They don't listen, will talk over you and don't provide anything more than a room…read moreand food if you are willing to eat when they offer, if you don't feel like going down when they offer and ask later you get charges like room service at a fancy hotel, they only care about their money not the people.

The quality of care is good but the communication is non existent…read more You lierally CANNOT contact the Mesa location by telephone. They simply do not answer, abd direct calls to the Director Nate also go unanswered with messgaes ignored. You MUST PHYSICALLY visit the facility IN PERSON to get ANY ACTION regarding your loved one. THIS IS UNACCEPTABLE.

Horrible. My dad wen there. He hated it instantly, and he died after two weeks in their care…read more Prior to that he was going to walmart and harbor freight, dollar general shopping and was just fine. Once he moved there he called me on the phone the first hour and begged me not to have him move there. Its for Memory care patients only. Don't be fooled. If your parent is still functioning, this place will kill them. they will lose all freedoms and will become prisoners. Even at my requests, they would not open the gates so he could resume his normal life. You wont be able to communicate with then one on one again....ever. They insist on emailing back and forth cause they are "So busy" with the12 people that live there. disgusting. My dad had a dual stroke and died from all the stress of them taking away his entire life and it took a week and a half and he was gone. Don't do this to your parents....even if you dont like them. It should be shut down!

In the last year, new leadership has come in and made some really great improvements. I have had…read morethe opportunity to see the staff work with their residents and been impressed with their ability to create a safe and welcoming community. The staff here are experienced and do great work for their residents. They also accept ALTCS.

The place is run like a dictatorship. Nursing is rude and pushy. Most office staff are loud and…read moreappear unprofessional. Nurse coincidentally also runs the facility, which means you have nobody to resolve your issues.

I have been working for Fairbrook Groves for 5 months. This place is beautiful and our residents…read morelove living here. The owners are amazing and work very hard to make Fairbrook Groves a place you want a family member living at. I plan on working here until I retire.

Fairbrook Assisted Living is run by wonderful, caring people who sincerely want the absolute best…read morefor their Residents! It's a wonderful home, well taken care and very organized. It is a positive, loving environment. I highly recommend Fairbrook for your loved one.

The people are so happy here! Walked in to a piano playing in the background , some friendly fluffy…read moreand furry friends visiting residents, and on a big map saw everything within a close distance. From the large print library and activites, great food options, pool classes, and social clubs scheduled everything is designed to bring them together and to be happy. From my side there were lots of smart devices /support including a bed fall monitor! Very clean and everything felt new! Highly recommend checking it out!

We visited my mom for their Christmas concert and stayed in the Guest Apartment. What a treat!…read moreGreat 1 bedroom apartment that was comfortable and quite affordable. Made the visit even more special being that close to mom.

Very caring people and appreciate the work they do for the families. we highly recommend them to…read moreanyone who is in need of care for their loved one.

The staff there is very engaging and friendly. The residents are very pleasant and they have…read morewonderful entertainment as well.

You have a care Team that really cares and takes there job…read moreseriously one particular person I have encountered is Savannah Gantz she is a hard worker and seems to genuinely care for people

Our mom was a resident in memory care for almost 5 years. The staff became family to her and to us…read more They made mom feel safe and loved. We appreciated that when we visited we could spend quality time with our mother. We are truly blessed to have found Sky Vista and their caring team. From our Mom's last day in earth to our visit to say goodbye, we felt the love they had for her. And they knew she loved them. Eternally grateful.