Joke! Dropped phone off and said I was in a hurry and I wanted to know exactly when to come back…read more The salesman/repair main says 20 minutes. 30 minutes later there isn't anyone at the kiosk so I call the number on the card. He answers and states "I'll be back in about 10 minutes I needed a break". ARE. YOU. KIDDING. ME. He left his iPad sitting here and the key in the cash drawer. Something very dirty/backwards about this operation. CAME BACK AND PULLED IT OUT OF THE DRAWER AND SAID HE COULDN'T FIX IT. To anyone reading this: there's a iPhone repair kiosk maybe 100 yards farther as your walking away from Macy's. Go there.

Do not use this kiosk! He ruined my iPad by using superglue for the new screen. I ended up taking…read moreit to Cheever industries who restored it to life.

Brought my iphone in for a new battery. In replacing it, the owner accidentally damaged the screen…read more Sometimes that kind of thing happens, but what distinguishes a business is how they deal with it. The owner took full responsibility, showed me a screenshot of what went wrong, and had replaced the screen when I came to pick it up. I'd go back in a minute.

From the owner: Fix ‘N Repair - Watertown is a newly opened cellphone repair store located at downtown Watertown…read moreoffering cellphone, tablet, laptop as well as game console repairs to all of Watertown and nearby cities such as Belmont, Brighton, Allston, Cambridge, Newton, Arlington and much more

Did a great job repairing the back glass on my iphone! 3hrs. I waited (worked) in the library on…read morethe next block. super convenient.

I have used Gadgetworx on multiple occasions, mostly for iPhone screen repairs but most recently…read morefor replacement of the charging port on a Samsung phone. They have always been good at what they do, with a quick turn-around on the repairs, and fair pricing. They are always my first choice when something fixable goes wrong with a family phone.

Do not under any circumstances take your phone to be fixed at the Cellaxs KIOSK at the Natick Mall…read more Had my iPhone back plate replaced purely for cosmetic purposes. They destroyed my phone, rendered it in operable and refused to give me a refund. Bad enough it cost me $200, but I had to go out and buy a new phone. Rude, arrogant owner, refused to stand by their work.

So my brother gave the guy that work there his phone to fix and then The guy implied that would be…read moreunder 200 then he started talking and Took the phone while working on it and then it ended up being $450 without telling us before and then he charged us to put the old screen back on and then he wouldn't give the phone back unless we gave him $120 and then he started calling my mom beautiful and just saying the most random things and manipulating us

James is a very personable young man and easy to work with, he fixed my old stereo receiver that…read morehad a weak channel, it now sounds great. It was done at a very fair price and in a timely manner. If this review was just about that only, I would have given 5 stars. I'm old school, you find a place to fix what's broken, you drop the item off, you get a call when done, you pick it up and pay. Techie Town might use some business software to manage the business, to get my repair done, I received 32 emails from Techie Town and about 9 text messages, also 13 emails from yelp. That just seems excessive to me.

From the owner: Techie Town Boston is more than a tech repair shop it is a local innovation hub where technology…read moremeets trust Based in Cambridge MA we provide expert computer smartphone and electronics repair backed by personalized appointment only service Every repair begins with a 50 dollar flat diagnostic ensuring transparency and accuracy before any work begins What makes Techie Town Boston unique is our community driven approach and focus on education We dont just fix technology we help people understand it Through our Ctrl Plus Kids program we teach children and parents to use technology safely and confidently We also offer remote help desk support service calls shipping and scheduled pickups for total convenience We combine professionalism with personality using bold Boston inspired design local pride and real human connection Whether it is a cracked screen system failure or full IT setup Techie Town Boston delivers reliable service with integrity technical precision and hometown spirit Operating Monday to Friday 8 am to 8 pm and weekends 10 am to 5 pm Techie Town Boston works entirely by appointment to give each client full attention When you call us you are not just another ticket number you are part of the town

Samsung support specifically directed me to this location in Natick, MA, which is why this…read moreexperience was so disappointing. I understand service centers have policies, and I wasn't trying to argue or ask for special treatment. When I walked in the store tonight it was empty and I hear a "I'll be right with you" yelled from behind a wall. When the technician walked out and asked what they could do for me I replied with a sad smile and a "I hope you can help" and went on with my story. As I was trying to explain, they interrupted and asked me to remove my phone from its case, and took it without explanation. As soon as they noticed a very small cosmetic scratch on the frame -- unrelated to the software boot issue -- they cut me off mid-sentence and stopped listening. The phone (which is 2 months old) was handed back to me with "it's out of warranty," with no other explanation. I tried to continue the description of the issue, as it was a known software issue with the phone. They insisted that a minor cosmetic scratch voided the warranty. I questioned it and they said they would check with the manager. Went behind a wall for less than 2 minutes and returned and said they wouldn't help, I could try mailing it to Samsung. The manager did not come out to address me personally. This was especially frustrating because Samsung later confirmed the device was still eligible for warranty service for this issue. I can accept a "no," but the lack of basic communication and empathy made an already stressful situation worse.

Very frustrating experience here. Brought an ipad that wasn't charging. They convinced me to…read morepurchase a monthly plan with Asurion, as it would be the best deal for fixing it. Picked up the ipad and they assured me it was fixed and would charge. Got it home and it did not charge at all. Brought it back and they said it was actually a different problem (without really acknowledging they'd previously told me - falsely - that they'd fixed it). Went to pick it up for the second time and they said it would be too expensive to fix and I should call Asurion, file a claim and most likely they'd replace the device for me. Called Asurion who of course had no interest in helping me. So I spent 2 round trips to the store, lots of time on the phone and money on a monthly plan, without actually getting anything fixed.

Always happy with the service from Valentino at Boston Mobile Phone Repairs. He's prompt,…read moreprofessional and a really nice guy. And it's always quality work. Thank you Valentino!

Valentino picked up my broken Pixel 6 at my home on Friday evening (phoning on the way to let me…read moreknow that he'd be a few minutes late) and it was ready to pick up with a fixed screen and charging port by Saturday afternoon. Solid repair and great service; I'll happily come to him again the next time that I drop my phone on a rock.

MiPhone Doctor is the best. He has saved my electronics more than once. From a broken screen, to a…read morenew battery, to a broken Apple watch repair. Leon is fast and offers the best service. The prices are super reasonable and saved me from having to replace my devices.

my iPhone 15 Pro had its battery replaced with another battery with the different serial number…read morethan it came with with the manufacturer. I want to have my screen repaired, and there was a loose screws all over my phone because the battery was not tightened in, which would make my screen constantly crash and have issues so that I would continue to have to go to the scam artist when I went this fifth time he charged me and told me it was my fault when I did not even drop the phone. It just stopped working after that. I finally went to another reputable place and found out what shady things this business person has been up to and my current phone is having battery health issues when it's a brand new phone and there should be no issues with it. He put a cheap screen on my phone every single time even though I've paid full price and it constantly broke even if I dropped it from 2 inches. Another woman was getting her battery replaced at the time that my screen broke and I should've put into two together but clearly I didn't think this guy was an absolute scumbag, but he is and I would not recommend going there unless you want endless problems with your phone and to pay for a broken screen multiple times because he set up issues with your phone and he tampered with my phone as well and broke my button another time which I had to have replaced, which usually never happens in a new phone, which is what I was told that Apple, so more than one sketchy situation has happened and I am absolutely livid I am going to leave a complaint on better business bureau and then I'm going to seek out to journalist and above I've spent over $1500 with this person

Got my iphone water damaged on a Friday and needed it repaired on really short notice. These guys…read moregot it done for me before they closed on a Saturday night which allowed me to have a working phone for my long road trip the next day. Decent price.

DO NOT get your iPhone screen replaced here!!! I cracked my screen a couple of months ago and…read moredecided to bring my phone here instead of bringing it to Apple, since the service here was cheaper. The screen stopped working correctly almost immediately: half my screen would freeze sometimes, but now today, my phone is completely inoperable. I'm taking it to Apple to see if they can replace this screen for a genuine one and fix the issue. I can't entirely fault this shop: Apple very effectively incentivizes using their own products and specifically says on their website that you shouldn't use non-Apple parts. I didn't listen, and I regret it. I don't know if my issue is due to shotty worksmanship or with an incompatibility with iPhones. Either way, do yourself a favor and take your Apple products to Apple stores.

"Oleg is a true pro. Even though I work in IT, I was stumped with a hardware issue on my own…read morelaptop. Oleg was quick to respond, promptly arriving for a free diagnosis. He took my laptop, returned it the next day, and even suggested a few inexpensive tweaks to boost performance. A genuinely nice guy and a real professional."

Excellent service. Prompt response. Quality work. I will definitely be returning if I ever need…read moremore PC services. Highly recommend.