I run a sign company and as much as I know about my computer program I don't know everything about…read morecomputers them selves. I have used Bay State IT for about 5 years for everything from File back-up and retrieval to updates and new computer set-ups. He has a crew of knowledgable guys that have been able to fix and or assist in keeping my business running. It seems that things in the computer field change so quickly that a call to Bay State IT is needed to keep me up to date. Positive: Timely, efficient, knowledgable, easy to speak with and most importantly...within budget.

Sean at Bay State IT has bailed me out numerous times. Our family has a business with 20 or so…read morecomputers, mix of Mac and PC and a server, all different ages. Sean and his team keep us up and running so we can focus on what we do well. We know have a great back up plan and even back up offsite to our house. This is great when a harddrive goes down late at night and we have it saved elsewhere. Bay State keeps our server up and running and efficient. The best part is their patience and ultra quick response, they show up on time and fix it right every time.

my husband and I seniors with limited tech skills. Nick has assisted us with pretty much all…read moreaspects of tech support, from purchasing devices to pretty much anything you can think of (set up, transfers, troubleshooting). He has been an invaluable resource to us for the last couple of years. He is extremely responsive and responsible. He also is very security and has given us many helpful suggestions to protect from potential cyber criminals. I also believe that his pricing is both reasonable and fair.

I have used Nick's technical services many times since I replaced my PC with an iMac. Nick helped…read moreme tremendously! He's reliable, knowledgeable and has very reasonable rates. I highly recommend him!

We are a current client of DirectIT. They are always responsive, helpful, and incredibly…read moreknowledgeable. They are great to work with.

Call Andy! has been our Mac IT consultants for quite some time now. If you have a Mac, you NEED…read moreCall Andy! There's just no question about it. Call Andy! hires ONLY top-notch, top of their game IT professionals, who are not just knowledgeable about Macs, but also about various cross-platform programs used by many companies now for file-sharing and project management and such. They are also very knowledgeable on Adobe products... an absolute MUST if you are in the Graphic Design field. I can't say enough! They've helped me out of several jams, and continue, in my opinion, to be my top pick for Mac IT consulting and service! A PC dominant consultant may only get you so far, but Mac users know that Macs function differently and need specialized service that ONLY a Mac consultant like Call Andy! can provide.

Call Andy team has been providing IT support to our company for almost two years and I highly…read morerecommend. They are super easy to communicate with, have a highly trained and diverse staff - and they basically know a lot about IT.

AMAZING SERVICE!! Super informative and super easy! I felt very comfortable and was pleased what…read morehis service. Everyone in the office is super nice.

Really great service , I was able to get everything I needed done at a prompt time . Everyone in…read morethe office is very professional and nice

I don't usually write reviews, but I had to for this one. I've worked with a few accountants over…read morethe years, and honestly, none of them come close to Mike at Promising Future Accounting. I always felt like I was overpaying and not getting real help. just basic stuff with no real advice. Mike changed that. He took the time to fix my books, explained things clearly, and actually gave me tips that helped my business. He's sharp, honest, and you can tell he genuinely wants you to succeed. I seriously wish I found him sooner

Someone else already used the term "miracle worker", so I'll have to come up with something else…read more I have a Chuwi HiPad 11 Plus. It is one of the few Android tablets with a 4 x 3 aspect ratio...just like an iPad and perfect for reading letter-size PDFs. I managed to mangle the charging port. (Note to self: If you're inserting a charging cable, at an angle, and it resists, don't keep pushing!) All the wires were bent, rendering it unrepairable. It would have to be replaced. I asked ChatGPT for places that might be able to replace it. I got a list and and went down them one-by-one. No luck. They couldn't get the part, etc. Michael's wasn't even on the list! One of the places that was on the list is Fix 'n' Repair in Watertown. They couldn't handle it, but "there's a computer repair place around the corner. Maybe they could do something.." That's what brought me to Michael's. Whoever was manning the store looked at it and pronounced: they could get the part, but there was a little ding in the bezel. He was concerned that the screen might crack. If I knew the risks, it would be $95. An unbranded 4 by 3 tablet would cost about $200. He thought I'd be better off with a new tablet. But, then, I'd have this "potentially" fixable tablet sitting around mocking me. I left, leaning towards a new tablet. But, the next day I went back with a proposition: Don't order any parts. Try removing the screen. If it cracked, I'd pay whatever he thought was fair. If it didn't, we'd proceed with the repair. It didn't, but there was one small spot on the left edge that showed up blue on a black screen. It wasn't noticeable on a white green screen. He would proceed. What we thought might take a week or two (getting parts and repair) was done over the weekend. I couldn't be happier!

I was stranded - both laptops out of commission, phone not working, Kindle screens cracked & where…read moreto turn. Discovering Michael's service was Truly a blessing - knowledgeable, transparent, timely, well-priced, no drama. Being confident that devices will be back in service quickly, cost-effectively can't be overstated. Thank you, Michael!

Terrific service at a great price! I needed a new battery…read morefor my 2013 Macbook. The Apple Store does not repair units as elderly as mine, and they recommended a "certified Apple repair center" in Allston. I called them, and they told me it would take 2-3 business days AFTER they receive my computer (so obviously, they won't order the part until my computer is physically in their hands) and it would be $299. I called Orromac: $250 and they could get it back to me in 24 hours. So I dropped it off at 5:45pm yesterday. Osama called me at noon to tell me it was ready. It started up like a charm. So MUCH faster turnaround at $50 less. I am surprised other reviewers found this proprietor to be unfriendly. He could not have been nicer. Oh, and the screen hasn't been this clean since the day I bought it.

Osama is my new Genius Bar. Never going to or trusting Apple again. Apple repairs and customer…read moreservice aren't what they used to be, post Steve Jobs, post-pandemic. Highly recommend.