Very unhappy with Redstone. My daughter and 3 college student friends moved into an apartment in…read moreAugust of 2024 that was newly renovated. Since they are in college, the parents are guarantors on the lease. 1. Within a few months the Formica counter top began to peel and they opened a ticket immediately. Still not fixed as of today. 2. In July, the girls were notified of an outstanding payment and assessed late fees. Several phone calls and one letter later and no one has reached out to tell them what this is for. Only that someone would get back to them as they are having "system issues". 3. At some point over the summer, maintenance crews entered the apartment to install new windows and moved all of the furniture in 5 rooms to the middle of each room. Nothing was put back. Girls came back to a mess. We were told this was a one-off, but every unit in the building had the same issue! 4. Also returned this weekend to the clothes washer not working. Put in ticket and someone was supposed to come today to fix it, but no showed. Tenants were without a working machine for two weeks! 5. They rarely answer the phone and when that does happen, its always "someone will get back to you". Only... they don't. 6. This week a new maintenance charge appeared on the account and again, the appropriate parties do not answer the phone. I could go on and on, but you get the picture.

The worst property management I have ever dealt with. Takes at least two weeks for anyone to show…read moreup for maintenance requests as well as refused to fix something because "it would take too long". Takes forever to get anyone on the phone...most of the time they don't even answer and their box is full. Save yourself and NEVER rent from them. I finally got someone on the phone to complain and they hung up on me!! The most unprofessional, disorganized, and rude people I have ever met.

Brad at Hill Barbour Realty was absolutely amazing. We had our house on the market twice. The first…read moretime we used a different realtor. It sat for months and we ended up renting it out just to get out of the house. When it didn't sell, Brad contacted me through Facebook (we knew each other in high school) and asked me what our plans were. He asked me to contact him when we were ready to sell again. When the rental contract was up, we contacted him, and from the time our house hit the market to being under contract was three weeks! Once we went under contract, Brad was with us every step of the way, which was no small feat with us being 250 miles away! He dealt with every detail of the contract, inspection, and final closing, giving us a worry-free experience in selling! You'll be glad you chose them.

Hillary, Brad, and their entire team are outstanding. We sold our house in Burlington two years ago…read moreand they were the best choice we made in the process. They were professional and as anxious first time home sellers they made the process seamless. I cannot recommend them enough if you are looking for a realtor.

They partner with Apartment.com, which on the surface is fine. However, if Apartments.com does not…read moreconnect to your bank, it is over a $30 "convenience fee" to be able to pay your rent online. When asked for an alternative that does not add such high additional fees on top of rent the only alternative was to take off of work, drive to their office and hand deliver a money order which also costs money (money order fees, gas, time lost at the job that pays the rent). Many people do not have checkbooks anymore because banks charge for them and checks are inconvenient to use. The mail is unreliable. I pointed out multiple times that there are plenty of other payment platforms that would not charge such exorbitant fees but apparently they don't mind passing this on to their tenants.

As honest and straightforward as you will find in this county or anywhere else for that matter…read more The man's word is his bond. If you are looking for an appraisal, have a property to sell or are looking to rent, this is the place to go in Alamance County.

Super friendly and helpful staff. The location has a shared lot but there's plenty of spaces. They…read moreuse a bar code for their website so that's convenient and they also let you check out a key to view properties with a valid license. They offer residential and commercial spaces.

From the owner: Reasonable commission rates No start up fees…read moreApplication processing and screening renters Advertising Rent Collection Maintenance Court papers and evictions

Appraiser used houses in no way, shape or form similar to mine as comps and came in 35000 lower…read morethan an appraisal I had 5 months prior. I am in a country setting, with no crime and he used only high crime in city comps. Also had same amount of difference on appraisal between his appraisal and the actual cost approach.

I would rate them a zero if it were possible. This is one of the most disreputable businesses of…read moreANY type that I've ever dealt with. The house rental was in complete disrepair and filthy at move in. The washer and dryer did not work. The stove did not work. The electric was dangerous and a fire hazard. The furnace did not work. There were holes and plaster spots all over the walls. The window frames were not sealed and were rotted and unpainted. The front door didn't close and lock properly. The home was in an uninhabitable condition, a fire hazard and incredibly unsafe. I am confident saying that, because we hired an independent home inspector and he advised us to find another place to live. His biggest concerns were the safety of the furnace (fire hazard) and electrical (fire hazard). The bigger problem was that it took from August move in until well after the New Year to fix most of the issues, and many were never addressed. Clearly they know how to take advantage of students who don't have experience in dealing with businesses that simply ignore requests. Even the handyman they sent out left his tools, which were never picked up over the entire school year! I would strongly suggest finding ANY other place to live. It took multiple calls, emails and texts to simply get them to put in a portable heater in the winter to replace the broken furnace. Run in the opposite direction!!

So rude!!!!!! The employees were unfriendly and obviously hated having people interested in the…read morerental properties so unprofessional we were in disbelief with how they were talking to people coming in

I think it's humorous that someone Jordan is amazing to work with. He has been a nightmare to…read moremanage our property. He's inexperienced with minimal accountability. At some point, he asked us and our tenants to find a gardener. Hello, YOU are managing the property! Should I cut Acorn's % if I'm doing the vendor management? The disaster of Jordan is what led me to yelp this morning. We need a new management company.

very unprofessional property management company. They leased our property to a woman who turned our…read moreproperty into a vacation rental. I found out the property was being used as a rental and they kept the security deposit. My tenants have complained about them. They have not been professional and they are not a company I would recommend. They are making it impossible to break the contract. unfortuantely we will probably have to sue them.

This company seems to profit only by distrusting its tenant clients based on the terms in their…read morelease, with a 90 day deadline for termination, automatic 4% annual rent increases, just about 100% hands off attitude towards maintenance and repairs, and minimal communication.

1. I moved from out of state into a duplex and I was never told that there was a dog sitting…read morebusiness below my floor 2. After experiencing significant disturbances, I brought this to the attention of Louise Beck repeatedly and they told me that they do not manage that part of the duplex and to speak with the landlord 3. The landlord did nothing 4. My own dog was eventually bit on property, not once but twice (see picture) 5. I was living in a hostile environment, where unknown dogs roamed freely. The other tenant's dog even charged and barked at me on numerous occasions (see video) 6. Louise Beck did nothing to mitigate this and in fact basically sided with the tenant who is not even under their management 7. Instead of doing the right thing and having the other tenant cease her business on property ( as instructed by the landlord, but never enforced), I was eventually unable to renew my lease 8. Louise Beck knowingly allowed a scenario in which despite sharing a building, they had no "jurisdiction" to control the environment of half of the property leading to real consequences to me, the tenant who they were supposed to be supporting 9. As I was moving out, their behavior became increasing hostile and dismissive 10. There was no value in the services the Louise Beck offered; I highly recommend finding another property that is managed by competent staff 11. In retaliation, they even held my security deposit for the maximum amount of time that NC law permits, which included notifying me of an extended period, despite that I was not charged a single penny from the security deposit I have filed a complaint with the North Carolina Real Estate Commission which can be accessed here: https://www.ncrec.gov/complaintform/

I have been a tenant since 2018 and could not be happier with my experience with TEJ; I'm not sure…read moreI have anything I could say needs improvement. Granted, I've only rented two apts prior to this, but my current unit is easily better. Firstly, the building/unit is very well kept. It's spacious enough for 1-2 people but still cozy, the amenities (dishwasher, washer/dryer, parking) are great to have, maintenance is rarely needed but very quick, & the rent is very reasonable for what you get. There is a reason the building I'm in has been full for several years now. Additionally, the entire TEJ staff have been nothing but great. There is always a quick response to any inquiries, and everyone I've interacted with has been very kind. Unlike the big rental companies in the area I've actually met the landlord and owner, and it's nice to put a face to a name. I recently was up to renew my lease (with a small but realistically fair rent increase) and there was zero doubt in my mind about staying in my unit. I've been very happy with my experience over the last five years and highly recommend renting through them.

I am writing to express my dissatisfaction with T.E. Johnson and Son as the property management…read morecompany for my residence. My rent has increased by 35% three years ago, yet my living conditions have not improved. I lack proper lighting in my bedroom and have had to rely heavily on my mobile phone for light. Despite submitting multiple work orders, none of my repair requests have been addressed. This level of service is unacceptable. I require immediate action on these issues. I am forced to give T.E. a 1 RT

The company has a great staff especially Mrs. Erin, but what we conveyed we wanted and got were two…read moredifferent things. The company is great for collecting payments, issuing payments and paying dealers bills but when it comes to how your property looked at the beginning and what it looked like at the end was disappointing. We wanted a company that did visuals on the property every 4 to 5 months due to where we stayed, but sadly this didn't happen. Our ceiling fan in the Master bedroom was removed and replaced with a very cheap fan and the company didn't even catch that it was missing eventhough they had pictures to prove the fan was there. A ceiling fan in one of the other rooms has a broken cover that was replaced with a different one of the other two and that was only hanging on by the electrical cord clearly someone tried to hide but was very evident of the deception. Our ceramic deck had a hole knocked in it and we are having a hard time finding the color to match for patch work Who does a turnover of a property without sending a representative to see immediate concerns? I have had better customer service renting an apartment, at least they do a walkthrough with you. We had drywall sand residue on the floor in multiple rooms, not even vacuumed, spot paint jobs on the walls where items were hanging and paint colors were slightly different due to age of paint and gloss on walls. Our tub sink in the laundry room had a gash in it that we only caught because we were giving the dogs a bath and tried to fill the tub up and water running onto the floor from inside of the cabinet. Our back wood deck had burnt spots on it from someone using a charcoal grill on a wooden deck and they tried to tell us that the issue was taken care of when clearly I could tell not and the deck was not even maintained, so now we are dealing with replacement of wood on stairs and multiple deck boards. The hotwater heater had a leak and was clearly going on for awhile due to rust evidence in catch basin that no one caught, the wall paint job had much overlapping. In short would I use this company again for a midlevel to high end house, the answer would be No, but if you have some cheap real estate that you care little about then maybe this would be for you. Now don't get me wrong, good people work here, but do they look after the property like it was their own the answer would be No. Are they a bad company, No but they were not the right one for what I needed.

DO NOT RENT OR BUY THROUGH THIS COMPANY!…read more When we moved in there were holes dug in the back yard under the fence from the previous tenant and so much trash left behind that wasn't cleaned up. One of my dogs was able to get out and was killed by a car. We had to put in numerous tickets (after we moved in)to get stuff fixed like, lightning fixtures, my fence was blown down by a little gust of wind, the flooring was new, but cheaply done, tile was put on the kitchen backsplash but was not laid properly so it was coming off. Those are just a few things to list. They do not handle pest control which is fine. All of the screens on the windows were either shredded or just the frame of the screen was left and when I asked for it to be fixed I was told if I wanted it done I would have to pay for it because they wouldn't do it even though it was like that when we moved in. Now we have moved out and my husband was in contact with the manager (crystal) and he gave her and Ashley our new address in an email (on may 5/8/2026). I called about getting our deposit back and getting an update on it because the last thing we got in the mail was some state statue about how they get 30 days to review and close our account, which is fine. The 30 days was up, didn't hear anything, so I called. The lady I spoke with said that our check was sent out on 6/26/2026. I called on 7/2/26 for an update, she said it was sent to the address that we just moved from because they did not have our new address on file. I told her it was fine because we had the mail coming to our new address. My husband and I were talking about how it's been almost 3 weeks since it was mailed so we are getting a little concerned and I told him what I was told and that's when he told me about the email. So I called today (7/8/2026), spoke with Ashley, she said they don't have any tracking and that the check was sent 1.5 weeks ago (I think she just wanted to make it sound better by giving a shorter time frame than saying the actual time it has been). NOW my address has been updated but why didn't anyone think to call to confirm our new address when they KNOW we just moved from the address one file????