Too many hoops to go through , it's getting ridiculous the amount of pictures they want you to…read moresend. If you get a pay raise, forget about it, they are going go up on the rent.

I have lived in my location for 8 years now. Bill the owner has always been upfront and honest with…read moreme from the begining and when I ever had any issues with anything invovling the apartment he did his best to see it wasfixed as fast as possible. I would rent from him again anywhere in the area...

Very unhappy with Redstone. My daughter and 3 college student friends moved into an apartment in…read moreAugust of 2024 that was newly renovated. Since they are in college, the parents are guarantors on the lease. 1. Within a few months the Formica counter top began to peel and they opened a ticket immediately. Still not fixed as of today. 2. In July, the girls were notified of an outstanding payment and assessed late fees. Several phone calls and one letter later and no one has reached out to tell them what this is for. Only that someone would get back to them as they are having "system issues". 3. At some point over the summer, maintenance crews entered the apartment to install new windows and moved all of the furniture in 5 rooms to the middle of each room. Nothing was put back. Girls came back to a mess. We were told this was a one-off, but every unit in the building had the same issue! 4. Also returned this weekend to the clothes washer not working. Put in ticket and someone was supposed to come today to fix it, but no showed. Tenants were without a working machine for two weeks! 5. They rarely answer the phone and when that does happen, its always "someone will get back to you". Only... they don't. 6. This week a new maintenance charge appeared on the account and again, the appropriate parties do not answer the phone. I could go on and on, but you get the picture.

The worst property management I have ever dealt with. Takes at least two weeks for anyone to show…read moreup for maintenance requests as well as refused to fix something because "it would take too long". Takes forever to get anyone on the phone...most of the time they don't even answer and their box is full. Save yourself and NEVER rent from them. I finally got someone on the phone to complain and they hung up on me!! The most unprofessional, disorganized, and rude people I have ever met.

Very much on the ball and experienced in the market. I especially enjoyed talking with Ms. Haygood.read more

Hands down the best realty company in the area is A2Z Realty.  I mean, Joel and his staff will do…read moreanything they can to help you out.  They are Johnny-on-the-spot with repairs and/or preventative maintenance.   The place is always well mowed and groomed.  And it is a beautiful location. There flowering trees everywhere.  The neighborhood features multiple walking and/or biking trails as well as the community park and rose garden are just a block down the road. While we're talking location, bus stops out front will take you anywhere you need to go.  There is a mall across the street with restaurants, a movie theater, shops, and a grocery store.  The post office, banks, dentists, eye doctors, massage therapists, and hair salons - all in the same block.  Library is a short walk away.   You cannot ask for a better location, especially if you don't own a car.

Summary: As a property owner, they are a worry-free management company!…read more A2Z has been fantastic at managing my property - around 8 years and I've never had to worry about a thing. They are trustworthy, competent, fair, and good at getting tenants who pay their rent and keep the place in good shape. All repairs were very reasonable in both cost and timing - I'm a bit sad I've sold my property because I couldn't ask for a better management team, and I will certainly use them again if I get another property in the area!

Incompetent property management company. When an issue arises, they respond with what appears to be…read more25% or less comprehension of what you are requesting and 0% action towards a resolution. They simply provide lip service with a side of lies and hope it will placate you. Glad to own a home now and to be free of this sort of nonsense.

If it were possible Mann deserves zero stars. I've purchased 11 homes in my lifetime all across…read morethe country. Mann is easily the most incompetent and unprofessional agency I've ever encountered. His lack of professionalism and follow through cost his property owner the opportunity to rent his house. Mann was aware that I was coming from nearly 1,000 miles away and had 4 days in which to secure a rental home. His office neglected on multiple occasions to produce a lease despite repeated inquiries. I took the initiative to go to his office and do it myself and bring him the financial terms. I shared that with one of his staffers, who said "that would be good." To my surprise the address ended up being a PO Box in a UPS store! Avoid dealing with this outfit!

We worked with Acorn + Oak for roughly 3 years managing our rental property, and unfortunately our…read moreexperience steadily declined over time due to poor communication, constant turnover in points of contact, and lack of follow-through. The final issue that led us to terminate management involved landscaping/tree work that perfectly summarized the broader problems we experienced throughout the relationship. We requested quotes for landscaping work in mid-March and did not receive them until we followed up weeks later. When the quote finally arrived, the pricing didn't add up correctly and had to be clarified after additional follow-up. We approved what was described as trimming and cleanup work, but communication throughout the process remained inconsistent. Scheduled work dates were missed, partial work was completed without updates, equipment was left at the property, and both we and the tenant repeatedly had to ask for status updates. Most concerning, a large holly/privacy barrier on the property was cut back far beyond what was communicated in the approved scope of work. We were later told after the fact that the vendor believed mildew/mold treatment required such an aggressive cutback, but that was never explained to us before the work was performed. Had that been communicated upfront, we would have had the opportunity to discuss options and understand the actual scope of work being approved. The larger issue, though, was not just the landscaping situation itself -- it was the ongoing lack of proactive communication and oversight. Over the course of our time with Acorn + Oak, we went through multiple points of contact and consistently found ourselves needing to follow up for updates, quotes, scheduling information, and basic responses. Even our tenant expressed frustration with delays and communication issues. For a company charging a 10% management fee, we expected significantly better service, coordination, and accountability. Instead, the experience often created more stress and work for us rather than less. The Broker in Charge ultimately allowed us to terminate our agreement early, and we are now self-managing the property while evaluating better long-term options. I rarely leave negative reviews, but I think it's important for prospective owners to understand that communication and consistency were major issues in our experience.

My experience with Acorn + Oak was fine until move-out, which is when everything went downhill. I…read morehave rented several homes in Durham, and this is the only time I have had issues. The property manager, Erin Darnell, made the process unnecessarily difficult and ended up withholding a large portion of my security deposit under questionable claims. I was charged for carpet issues and odor, despite using the cleaning company required by Acorn + Oak, and the cleaning company confirmed there were no stains or pet-related problems at the time of service. I was never informed that the cleaning was considered "unsatisfactory" until after money was taken from my deposit. Erin later claimed a second cleaning was needed, but neither I nor the original vendor were given the opportunity to address this beforehand. Communication was inconsistent, and explanations only came after I repeatedly followed up. I was also charged for mold remediation, even though I reported the issue in compliance with the lease. Despite this, they still held me financially responsible for part of the cost. Although I eventually received a partial refund, it was not clearly explained initially and felt more like damage control than a fair resolution. I have documentation showing the home was left clean and in compliance with the lease. Only one inspection occurred during the three years I lived there, and I was never notified of any maintenance or cleanliness issues at that time. Overall, this felt like an attempt to keep as much of the security deposit as possible. I would strongly caution anyone renting through Acorn + Oak with Erin Darnell as the property manager to document everything and be prepared to push back at move-out. My original property manager was Celeste Sivori, and she was wonderful to work with. She communicated well and was compassionate. She is the reason this review is 2 stars and not 1. I'm truly sad I was not able to work with her for the time I was with Acorn + Oak. From what I can tell, your experience with Acorn + Oak depends heavily on your property manager, so read the reviews about how the property manager you might be working with treats the tenants. Based on my experiences, I would not recommend working with Erin Darnell.

Donna is a wonderful realtor! Very attentive, personable and super helpful! She helped us buy a…read morehouse and move into the area and then sell the same house so we could build 5 years later. She sold our house in 4 days with a full price offer! Can't ask for more than that! I still text her if I need a resource (painter, hair dresser, etc) in the area because she knows the area so well!

Brad at Hill Barbour Realty was absolutely amazing. We had our house on the market twice. The first…read moretime we used a different realtor. It sat for months and we ended up renting it out just to get out of the house. When it didn't sell, Brad contacted me through Facebook (we knew each other in high school) and asked me what our plans were. He asked me to contact him when we were ready to sell again. When the rental contract was up, we contacted him, and from the time our house hit the market to being under contract was three weeks! Once we went under contract, Brad was with us every step of the way, which was no small feat with us being 250 miles away! He dealt with every detail of the contract, inspection, and final closing, giving us a worry-free experience in selling! You'll be glad you chose them.

Hillary, Brad, and their entire team are outstanding. We sold our house in Burlington two years ago…read moreand they were the best choice we made in the process. They were professional and as anxious first time home sellers they made the process seamless. I cannot recommend them enough if you are looking for a realtor.

Super friendly and helpful staff. The location has a shared lot but there's plenty of spaces. They…read moreuse a bar code for their website so that's convenient and they also let you check out a key to view properties with a valid license. They offer residential and commercial spaces.

From the owner: Reasonable commission rates No start up fees…read moreApplication processing and screening renters Advertising Rent Collection Maintenance Court papers and evictions

I would rate them a zero if it were possible. This is one of the most disreputable businesses of…read moreANY type that I've ever dealt with. The house rental was in complete disrepair and filthy at move in. The washer and dryer did not work. The stove did not work. The electric was dangerous and a fire hazard. The furnace did not work. There were holes and plaster spots all over the walls. The window frames were not sealed and were rotted and unpainted. The front door didn't close and lock properly. The home was in an uninhabitable condition, a fire hazard and incredibly unsafe. I am confident saying that, because we hired an independent home inspector and he advised us to find another place to live. His biggest concerns were the safety of the furnace (fire hazard) and electrical (fire hazard). The bigger problem was that it took from August move in until well after the New Year to fix most of the issues, and many were never addressed. Clearly they know how to take advantage of students who don't have experience in dealing with businesses that simply ignore requests. Even the handyman they sent out left his tools, which were never picked up over the entire school year! I would strongly suggest finding ANY other place to live. It took multiple calls, emails and texts to simply get them to put in a portable heater in the winter to replace the broken furnace. Run in the opposite direction!!

So rude!!!!!! The employees were unfriendly and obviously hated having people interested in the…read morerental properties so unprofessional we were in disbelief with how they were talking to people coming in