I rarely write reviews like this, but my experience with Metro East Home Inspection deserves to be…read moreshared so other buyers can protect themselves. I hired this company expecting a careful, professional inspection. What I got was an inspection that failed to catch major sewer and main water shutoff problems that have now cost me over twenty-five thousand dollars out of my own pocket. These were not minor cosmetic issues. These were serious material defects that any thorough inspection should have flagged or at least raised concern about. After all, you hire a company like this to find and identify problems. I paid for a main sewer line scope and home inspection. What I got was a sewer scope done on a branch line, an inspector who failed to walk the full perimeter of the house, and someone who took the seller's word for which cleanout was the main sewer line. After the problems surfaced, I asked reasonable questions and requested their insurance information. Instead of transparency, I got resistance and runaround. For a company that promotes trust and professionalism, that response raised even more concerns. The inspection report gave me confidence to move forward with the purchase. That confidence turned out to be misplaced. I am now dealing with major repairs that I would have addressed before closing had the inspection been more careful, complete, and competent. I am not telling anyone what to do, but I strongly suggest that home buyers do very careful due diligence before relying on this company. Ask detailed questions. Verify what is and is not being scoped. And consider getting a second opinion, especially on sewer lines. This has been an expensive and frustrating lesson.

Adam was great. He was very thorough and took time to go over everything in person as well as a…read moredetailed written report. He took tons of pictures and explained in detail each concern and more importantly why it was a concern. I would not hesitate to recommend this company, and will use them again.

He did my home inspection. Was extremely thorough. Professional, timely, and helpful. Also keeps…read morehimself available if you have any questions. I would and will recommend him to everyone. I will never use another inspector!

We retained Chris during our house hunt over the course of 8 months. He inspected three separate…read moreproperties for us and we are very happy with his services and the way he runs his business. He is professional, thoughtful and through. He and his team are easy to work with and they promptly produce reports and he was available to answer any additional questions we had after our inspection. I would strongly recommend this business to anyone who needed their own house or a potential home inspection.

Amazing job. Gary did not miss a detail. Very detailed analysis. He included small items that I…read moretruly believe others would have overlooked. He picked up on details that are not big problems, but could become a big problem over time. He was quick too. I'm talking like a day or 2 after contacting him I had a full report with lots of pictures. It's nice when you can get this kind of stuff done fast. I will definitely use again and recommend to others. Veteran owned business too!!!

I have used this company twice and have been totally satisfied with everything. Gary is…read moreprofessional and kind.

James was thorough and professional. Arrived on time, and answered all questions I had. Spent an…read moreadequate amount of time and looking at the home. Provided a detailed report along with photos. Very knowledgeable. Would recommend him to family, friends and colleagues.

From the owner: JTH Inspections is owned and operated by a person with over 30 years in construction and remodeling…read moreexperience as a general contractor. I have past licenses in construction, roofing, electrical, septic, appraisals and more. JTH Inspections is owned and operated by James T. Hodgkinson license #450.000651. In addition to home inspections, I can test the quality of indoor air for mold and other air-borne substances. In order to check radon levels everyday, radon detectors are available for purchase, or a 48 Hr. Test with Certified Receipt. A radon detector offers the benefit of checking radon levels everyday instead of a one time air quality test. Whichever you prefer. I am a certified member of the American Society of Home Inspectors. I adhere to all of their Standards of Practice and Codes of Ethics. I am also a proud member of the International Association of Certified Indoor Air Consultants. I run a professional Real Estate Home Inspection Service. I provide an ethical disclosure in an easy to understand and personal manner. I don't contract for repairs to properties that I have inspected in the previous twelve months. Therefore, I have no reason to show anything short of a Completely Unbiased Inspection...

Awful business owner Julian and lead inspector Daniel. Being a disabled veteran myself, I chose…read morethis business because it is veteran owned and operated but they simply hide behind this to mask their inexperience and poor business ethics. With 20 minutes of the inspector beginning he had fell/stepped through the ceiling of the house we are waiting to close on. Tried to make good on it by running out and buying supplies to fix it but after stating they needed to use their insurance to hire an actual professional they refused. The work looked suspect from the one photo they sent. Instead the owner became combative with my realtor over insuring an adequate fix and was told they owed us, the buyers, nothing since they had given us our home inspection report and our contract was closed. However, also not true. We had not received our report, over 24 hours later after Julian the owner lied to our realtor that we had received our report the day before which was either a bold face lie or misrepresentation of facts. We the buyers had to point out multiple things the inspector missed due to laziness or inexperience and then lied when confronted. It's been 2 days now and they won't return my call to include the missed items into their inspection. Shortly said, stay very far away from this company!!

From the owner: I am a licensed home inspector in Illinois, certified by Inspection Certification Associates and a…read moreInterNACHI Certified Professional Inspector. I aim to provide comprehensive and reliable home inspection services that empower potential buyers to make informed investment decisions. One of my key strengths is my ability to communicate complex findings clearly and concisely effectively. I believe in fostering transparent and open communication with my clients, ensuring they understand the inspection process and the significance of each observation. Providing detailed reports with comprehensive explanations and recommendations enables home buyers to negotiate confidently and make informed decisions. I also value the relationships I build with real estate professionals. I understand their need for reliable and efficient services that support their clients’ home-buying journeys. By maintaining professionalism, punctuality, and a strong work ethic, I aim to be a trusted partner for real estate professionals, helping them streamline their transactions and build trust with their clients. Having a flexible schedule and being able to accommodate clients on weekends is what sets me apart from others. Additionally, I offer free thermal imaging and a complimentary reinspection after repairs are completed. Lastly, I provide special discounts for all branches of the military and comprehensive warranties for all of my clients.

Excellent home inspection service. Dan arrived on time and conducted a thorough inspection of the…read moreentire house, and welcomed us to stick around and ask questions. He spent a full 4 hours looking at everything. Included termite inspection was also completed on time. After the inspection, Dan went over everything he found with us, and we were sent a copy of all the information and recommendations. They also include a free re-inspection after the suggested repairs are completed. And we received a guide with tips on closing on our new home, as well as maintenance suggestions for after moving in. We were impressed!

Matt did the inspection on my house, and missed a nonfunctioning deadbolt lock on the front door…read more When I told him about it, he asked me to submit my receipt from Lowe's which I did. It's been over a month and I have heard nothing. Additionally, The carpet installer pointed out a leak in a secondary window in a bedroom that discolored the baseboard and should have been seen by Matt. My girlfriend also had her home inspected by Hawley and the drywall in her bathroom is soft from an obvious leak in the shower. This was a slipshod inspection