I rarely write reviews like this, but my experience with Metro East Home Inspection deserves to be…read moreshared so other buyers can protect themselves. I hired this company expecting a careful, professional inspection. What I got was an inspection that failed to catch major sewer and main water shutoff problems that have now cost me over twenty-five thousand dollars out of my own pocket. These were not minor cosmetic issues. These were serious material defects that any thorough inspection should have flagged or at least raised concern about. After all, you hire a company like this to find and identify problems. I paid for a main sewer line scope and home inspection. What I got was a sewer scope done on a branch line, an inspector who failed to walk the full perimeter of the house, and someone who took the seller's word for which cleanout was the main sewer line. After the problems surfaced, I asked reasonable questions and requested their insurance information. Instead of transparency, I got resistance and runaround. For a company that promotes trust and professionalism, that response raised even more concerns. The inspection report gave me confidence to move forward with the purchase. That confidence turned out to be misplaced. I am now dealing with major repairs that I would have addressed before closing had the inspection been more careful, complete, and competent. I am not telling anyone what to do, but I strongly suggest that home buyers do very careful due diligence before relying on this company. Ask detailed questions. Verify what is and is not being scoped. And consider getting a second opinion, especially on sewer lines. This has been an expensive and frustrating lesson.

Adam was great. He was very thorough and took time to go over everything in person as well as a…read moredetailed written report. He took tons of pictures and explained in detail each concern and more importantly why it was a concern. I would not hesitate to recommend this company, and will use them again.

He did my home inspection. Was extremely thorough. Professional, timely, and helpful. Also keeps…read morehimself available if you have any questions. I would and will recommend him to everyone. I will never use another inspector!

We retained Chris during our house hunt over the course of 8 months. He inspected three separate…read moreproperties for us and we are very happy with his services and the way he runs his business. He is professional, thoughtful and through. He and his team are easy to work with and they promptly produce reports and he was available to answer any additional questions we had after our inspection. I would strongly recommend this business to anyone who needed their own house or a potential home inspection.

I have used this company twice and have been totally satisfied with everything. Gary is…read moreprofessional and kind.

I didn't know you could see asbestos with the naked eye. His favorite word is possible. Possible…read morepossible possible. Because he can't confirm anything. Better to cover his ass and leave it on the owner to fix it then to just mark it as passed. Possible that this inspector is an idiot

James was thorough and professional. Arrived on time, and answered all questions I had. Spent an…read moreadequate amount of time and looking at the home. Provided a detailed report along with photos. Very knowledgeable. Would recommend him to family, friends and colleagues.

From the owner: JTH Inspections is owned and operated by a person with over 30 years in construction and remodeling…read moreexperience as a general contractor. I have past licenses in construction, roofing, electrical, septic, appraisals and more. JTH Inspections is owned and operated by James T. Hodgkinson license #450.000651. In addition to home inspections, I can test the quality of indoor air for mold and other air-borne substances. In order to check radon levels everyday, radon detectors are available for purchase, or a 48 Hr. Test with Certified Receipt. A radon detector offers the benefit of checking radon levels everyday instead of a one time air quality test. Whichever you prefer. I am a certified member of the American Society of Home Inspectors. I adhere to all of their Standards of Practice and Codes of Ethics. I am also a proud member of the International Association of Certified Indoor Air Consultants. I run a professional Real Estate Home Inspection Service. I provide an ethical disclosure in an easy to understand and personal manner. I don't contract for repairs to properties that I have inspected in the previous twelve months. Therefore, I have no reason to show anything short of a Completely Unbiased Inspection...

Awful business owner Julian and lead inspector Daniel. Being a disabled veteran myself, I chose…read morethis business because it is veteran owned and operated but they simply hide behind this to mask their inexperience and poor business ethics. With 20 minutes of the inspector beginning he had fell/stepped through the ceiling of the house we are waiting to close on. Tried to make good on it by running out and buying supplies to fix it but after stating they needed to use their insurance to hire an actual professional they refused. The work looked suspect from the one photo they sent. Instead the owner became combative with my realtor over insuring an adequate fix and was told they owed us, the buyers, nothing since they had given us our home inspection report and our contract was closed. However, also not true. We had not received our report, over 24 hours later after Julian the owner lied to our realtor that we had received our report the day before which was either a bold face lie or misrepresentation of facts. We the buyers had to point out multiple things the inspector missed due to laziness or inexperience and then lied when confronted. It's been 2 days now and they won't return my call to include the missed items into their inspection. Shortly said, stay very far away from this company!!

From the owner: I am a licensed home inspector in Illinois, certified by Inspection Certification Associates and a…read moreInterNACHI Certified Professional Inspector. I aim to provide comprehensive and reliable home inspection services that empower potential buyers to make informed investment decisions. One of my key strengths is my ability to communicate complex findings clearly and concisely effectively. I believe in fostering transparent and open communication with my clients, ensuring they understand the inspection process and the significance of each observation. Providing detailed reports with comprehensive explanations and recommendations enables home buyers to negotiate confidently and make informed decisions. I also value the relationships I build with real estate professionals. I understand their need for reliable and efficient services that support their clients’ home-buying journeys. By maintaining professionalism, punctuality, and a strong work ethic, I aim to be a trusted partner for real estate professionals, helping them streamline their transactions and build trust with their clients. Having a flexible schedule and being able to accommodate clients on weekends is what sets me apart from others. Additionally, I offer free thermal imaging and a complimentary reinspection after repairs are completed. Lastly, I provide special discounts for all branches of the military and comprehensive warranties for all of my clients.

Matt did the inspection on my house, and missed a nonfunctioning deadbolt lock on the front door…read more When I told him about it, he asked me to submit my receipt from Lowe's which I did. It's been over a month and I have heard nothing. Additionally, The carpet installer pointed out a leak in a secondary window in a bedroom that discolored the baseboard and should have been seen by Matt. My girlfriend also had her home inspected by Hawley and the drywall in her bathroom is soft from an obvious leak in the shower. This was a slipshod inspection

I hired Mr. ****** of Hawley Inspections LLC to perform a home inspection prior to purchasing my…read morehome. After purchasing my home, I was first made aware of foundation issues on April 1st when I had a professional contractor assess the crack with evidence of water intrusion in the south wall of my basement per my home inspection report completed by Mr. ****** on 2/14/25. Immediately upon entering my basement, the professional contractor was concerned with the bowing of several walls, horizontal cracking, and foundation shifting. He stated these issues are a major concern; three walls would need to be braced to prevent further bowing and a french drain and sump pump would also be required to relieve the hydrostatic pressure off of the walls thus reducing the risk of further damage. Per the inspection report, Mr. ****** only included the one south wall crack and per the contractor it is not an option to simply repair this crack. The total cost for bracing, the french drain, and sump pump installation came to $20,140, thus the lowest bid I received from all the contractors who inspected my foundation. I was asked by each contractor if I had a home inspection completed prior to closing and when I told them I had, they were appalled and said that the home inspector should have caught these red flags immediately, especially with the accompanying issues on the main floor. My mother and I notified Hawley Inspections LLC of the results we were given immediately. Mr. ****** finally agreed to revisit my property to take additional pictures of my basement on Friday, April 4th. During this visit, my mother asked Mr. ****** if the extensive amount of plaster cracks located in my ceilings and walls on the main floor were still considered normal when accompanied by bowing basement walls and Mr. ****** responded, "not as normal" (as mentioned in the inspection report, these plaster cracks are labeled as "typical"). The inspection report lists what foundation points the inspector shall inspect. These areas that Mr. ****** was to inspect were visible the day of inspection. My father questioned Mr. ****** about the appearance of the basement walls and Mr. ****** implied that there was no concern. Mr. ****** also had not conducted an inspection of my crawlspace nor the attic as per the contract leaving me unaware of other potential issues. He also neglected to detect five gas leaks in the basement costing $1,500 to repair (services provided on their website includes a standard gas leak test; I was not told and nowhere does it mention that there would be an additional cost to have this completed). After a mentally exhausting two months of ongoing correspondence with Mr. ****** himself and his insurance attorney regarding the costs of damages, the attorney has unexpectedly retracted all previous settlement offers. As of the most recent correspondence, his insurance attorney was only willing to offer a small fraction of what the repairs cost in exchange for me most likely signing a non-disclosure and not being able to share my story. In addition to the inspection report listing what foundation points the inspector shall inspect, foundations/basements/crawlspaces are key structural elements that are included in The Standards of Practice for home inspectors in Illinois and had Mr. ****** followed these standards; I would have had the option to either walk away from closing on the home or negotiate repairs prior to closing. I never imagined the process of purchasing my first home would be such a negative one. I want to share my story in hopes that no one else has to experience what I have gone through.