Patsy Spencer Vipperman ·…read moreShared with Public This is a recommendation for anybody with computer problems in or near Roanoke. Commonwealth Computer Services came to my aide this past week when I had 2 serious problems. For the first, I called and made an appointment for someone to come to my house. I was sent a picture of the tech who would come, he arrived at the appointed time and did a terrific job. Two days later when it appeared I had been scammed online, I called and the same tech arrived in less than an hour. He checked everything over, found nothing amiss and put my mind at ease. I still have work to do with new accounts and password changes, but certainly know who to call again if I have problems.

Kathryn and Richard at Commonwealth Computer Services have provided us great service. They quickly…read morehelped us with our email problems and helped us get our devices protected.

I have used Mike Clay for many years and he has always been very helpful to my business. He is…read morefair with his services and many times comes to my location instead of me packing this up to take to him. We will keep using him and so should you!

Have been using Michael Clay's services for several years now. Great services, competent, does what…read morehe says and is very reasonable. As a small business owner, he has bailed me out several times on time sensitive projects. Don't worry about going anywhere else, he will give you good advice. I will continue to have him help with repairs, support and networking.

I went here a couple months ago and wanted to get my new phone fixed. My phone is a Google Pixel…read more7. The only thing wrong, was that the protective cover on the camera was cracked, blurring my pictures. The gentleman said I probably just needed to remove it. He was right! He didn't charge for the advice. I would definitely patron this place for honest advice and personal service. When the (not needed) protective cover came off, everything was great with my camera. This place is awesome!

Ken answered my Yelp request for services quickly and was able to schedule a service call for me…read morefor the next working day. He texted me his eta and arrived promptly on time. He spent a good bit of time trying to get my laptop to boot up and eventually removed the hard drive and battery to take them to his home workshop so he could retrieve my info and put it on my thumb drive. He rang me in the evening to say that sadly the hard drive was corrupt and couldn't be accessed. The battery had begun to bow upward, so it was a goner too. In his opinion the 7 year old machine wasn't worth fixing because at that age things would just keep going wrong. Kinda like a used car. In the end he didn't charge me a penny because he wasn't able to fix my machine! How often does that happen?!! So if you have a PC that is giving you trouble and you want someone to come to you, definitely give Ken a call. You won't regret it.

I took my computer here after it randomly gave out on me. I wasn't sure if it was the power supply…read moreor motherboard, but they saw me immediately and started diagnosing the problem. We went out to get some lunch and came back, they found out it was the processor that went bad. They were very fast with everything and everyone was so nice! They figured out the problem fast, I will definitely come back to them with any computer problems I have.

I recently purchased a refurbished Dell Optiplex 3070 PC for $800. Intel(R) Core i3-8100 CPU @…read more3.60 GHz - 8.00GB RAM - 128 MB - 238 GB SSD Storage. They told me the hard drive on the computer I brought in was about to die, so I was in a jam. Not long afterward, I found the same Dell Optiplex 3070 at Best Buy for $495. Dell - Refurbished Excellent - OptiPlex 3070 SFF Desktop PC, Intel Core i7-9700 up to 4.7 GHz, 32GB DDR4 RAM, 1 TB SSD, USB Keyboard & Mouse, Windows 11 Pro - Black. I wanted to do business with a local business, but sadly, I believe they took advantage of my situation. I had done business with them at least four times prior and was completely satisfied, but I will not do so in the future. The Intel Core i3-8100 is a budget desktop processor released in October 2017 as part of the 8th Generation "Coffee Lake" lineup. I partly blame myself for not conducting thorough research before making the purchase.

they are always super friendly and helpful, never going to Best Buy for help again! Thank u so much!read more

They are always accommodating and get my computer fixed without a long wait. It is nice to talk to…read moresomeone who is interested in my problem. Charges are reasonable. I give them an A+

We had a great experience with T mobile at Sams Club Roanoke Virginia…read more Julie was very patient, knowledgeable, and helpful through the entire process of setting up our new phones. I highly recommend T mobile at Sams Club roanoke Virginia.

I went in because my phone wasn't working and they were swift to fix the problem .The people there…read morewere amazing would come back again

Found this place by Google Map search and/or Yelp as I didn't want to take my phone to Verizon (why…read moreI'm not sure now). A couple months later, fairly sure that wasn't the better decision. To be fair, I messed up my HTC10 somehow; I think moderately wet hands cause my screen to start not registering touches in vertical bar patterns. After dealing with this for a few months and it not getting any better, I thought maybe just the screen needed to be replaced. Again, to be fair it's possible more needed to be replaced. So I went in and asked about a screen replacement and noted my general problem. I was more led down the line of how much my phone was still worth almost as if to say if I wanted to sell it, though ultimately noting that it was worth repairing. I put down the first half of the cost and came back a couple days later after the part was ordered online from a random supplier of phone parts. An hour or so later I came back with my phone all put back together, paid the rest of the cost and went on my way. Over the next day or so the "new" screen started to have some dead spots and continually got worse over the next few months until now where it's pretty much useless. Again, it's possible something else in the screen was damaged and a new screen just put a band-aid on it. However, I don't believe it was well repaired as over the last couple of months when a spot or section went bad, some good jiggling or tapping of the phone would get it working again. As well, even from the start, the "home" button in the bottom center was not well placed back in and was offset from where it should be. Also noticed I was fairly easily able to slide in a business card or thin paper between the screen and metal body to try to reseat the "home" button. So, the repair didn't come back looking like new and to me wasn't a good quality repair. It might be more of my issue, but I struggled to stop by this place with the way the hours are set and ran out of my 14 days from repair to take it back in at no cost (at least according to the receipt). I called once in there and left a message only to never have it returned, I could have been more persistent, but I don't have time for that. I only give a 2nd star here as at least the work is done in house and with decent looking equipment. Maybe it was just that I had an off phone (I think HTC10s aren't too popular) so if you've got an iPhone or an easier repair it'll work for you. But for me, it didn't work and I don't think the quality of the work was very good.

Trying to have a conversation television playing in the background I ask a question about…read moreretrieving data off one computer to another after about a minute he said I don't think I'll have time this week. I don't think he knows what he's doing.

The company I work for retained Nevergold Computer Services on a monthly contract basis. The price…read moreis very reasonable, and the level of service is outstanding. We have a small network with attached storage that he set up, and it does exactly what it's supposed to do. When we do have an issue, we just call Melvin (Nevergold) and he'll be by shortly to fix it for us. Can't get much better than that!