Andrew is extremely knowledgeable, honest and does a great job. I highly recommend his work!

Andrew absolutely deserves all the 5 star ratings he has on Yelp. I had a desktop that wouldnt boot up for about a year and I tried to figure it out and couldn't fix it. Andrew took my PC in same day and identified issues very quickly and got it back to me in a very fast time frame Andrew is professional, knowledgeable, and he offers his services at a very fair price. If you need help with fixing your computer I would go to Andrew read more

Wow, Andrew is simply amazing! If you have computer related issues CALL HIM first! Why he's different ? I had a few issues with my laptop and decided to call Ai due to all the 5-star reviews. He not only took the time to answer my questions over the phone (over a 30 min phone call) but also helped me by considering cheaper options that were not financially beneficial to him. Not many businesses will go out of there way to look out for there customers best interest without some compensation to themselves. Bottom Line: Trustworthy, Intelligent, Extremely helpful and reliable. read more

Let me first start off by saying Andrew is very nice and proffesional. He was very helpful when it came to answering my questions and he's very knowledgeable. I had gone to best buy because I put a new processor in my gaming system and after that my pc wouldn't boot up to windows so I went to best buy to see if they can take a look at it and they were gonna charge me $130 just to diagnose it. So I called Andrew from AI computer services and basically he diagnosed, fixed and installed windows for me for basically the same price. So I highly recommend you go to him for any computer issues or questions. read more

What a find! My desktop stopped working on me and I was looking for a reliable technician on Yelp and I came across Andrew and Ai Computer services. I gave him a call and he ran through a few different scenarios over the phone and best of all, offered a FREE diagnostic. After working arduously with my desktop, he gave me a call and offered a few different solutions with the different prices and allowed me to make a decision on my own. He gave a fair price for the scope of work that was done and had my desktop back to me within two days. I love the way that he is completely transparent in how he conducts his business. He doesn't have a storefront so you have to make sure to reach out to him to schedule an appointment but trust me it's worth it to reach out! Thanks again Andrew, you're the man. read more

Excellent service and turnaround time. Fixed my macbook and upgraded RAM and harddrive with no issues.

My laptop was experiencing the "blue screen of death" at an ever increasing rate so i thought i should get it looked at by someone with computer skills greater than mine. I tried an on-line thing, but when i am making suggestions to the "expert" i knew i was in trouble. I called Andrew on a Saturday and even tho he had other commitments, he made a plan to meet here in town to pick up my laptop. With some persistence he determined what was wrong and fixed it, at a very reasonable rate. What i appreciate most is the fact that he kept in touch throughout the diagnostic period, letting me know what was happening and how much longer (and how much more $$) it would take. Excellent skills, excellent customer service. I would recommend him to a friend. read more

Don't like to write reviews but Andrew deserves one! I went to apple and they told me that they can't fix my computer and I needed to buy a new one, I decided to look for a second opinion so I called Andrew he answered all my questions, made an appointment and I got my computer right away, he fixed and save me a lot of money. Great customer service, very responsible, and very very reasonable prices. read more

Andrew operates exactly in the fashion you would hope all businesses would: he communicates clearly, sticks to deadlines, does exactly what he said he would and keeps the price as low as possible. He replaced the fan and hard drive on my laptop and it's like I have a brand new computer. Thanks Andrew read more

Andrew was lovely. He answered all my questions and did exactly what he said he would. Very happy with his work.

Andrew does fantastic work at a reasonable price. I needed a custom computer built as well as data transferred from my old computer to the new one. He did everything I had requested perfectly with no issues and the turn around was only 1 full day - much faster than other places I had called could do it. Super professional and easy to deal with. Will certainly return for any future computer services I need. read more

Andrew is one of the good guys! You can tell he is very sincere, and enjoys helping people. He came out to our business and got our internet/networking issue resolved quickly. And helped relieve some other issues we were having. He was very thorough and informative. We had been using another computer repair company for 10+ years, and we never felt like things were resolved when they left. Andrew, however, made sure everything was working the way we wanted it to and all questions were answered. There were no loose ends when he left. Thank you Andrew, you just earned a lifelong customer! read more

Can't say enough about AI and Andrew. His experience and professionalism are second to none. He has worked on and repaired both my kids laptops as well our family desktop and saved me literally thousands of dollars. He is always very thorough and kept me in the loop throughout the repair process. All I can say is that if you think your device is dead check with Andrew first before spending a bunch of money. I did and I saved money, time, and frustration. I've worked with other services and it always seems like they over promise and under deliver, not the case with Andrew. He's honest, reliable and works quickly. Thanks Andrew! read more

Our computer crashed a few days ago. This computer was old and out dated. In fact the last time Andrew (Owner Of AI Computer Services) worked on this computer was four years ago. He advised me that it is time for a new computer. I understood exactly what he was saying. There comes a time when it just isn't worth putting good money into an outdated computer. He set me up with exactly what I needed. I ordered the computer and had it sent directly to him so he could transfer the essential info over and test the new computer. All went smooth. Absolutely no mark up on the new computer. He charged me a flat rate for his services and it was VERY fair. His communications are spot on, pricing is very fair and his knowledge and customer service is A1. He even picked up my computer and delivered the new one. I was pretty sick at the time so this was truly appreciated. Thank you Andrew. Please everyone who reads this you will not get this type of service anywhere else. Give Andrew a try. You won't regret it. Cheers all! read more

We have done business with AI Computers many times, and found this business to be very knowledgeable, reliable, and quick to troubleshoot what the problems were, and to fix our computer. I would recommend AI Computers to anyone! read more

My computer would not start up so Andrew(the owner) turned my internal hard drive into an external one to preserve my files, while deleting the infected files to eliminate the virus. He helped me to get my computer refreshed and rebooted and now it is truly running like it is brand new. He was very knowledgeable and determined to get my problem fixed. If i have another computer problem I know where I'm going. read more

I wanted to thank Andrew for helping us with our computers. My main business computer wouldn't load up. Andrew came to my house to diagnose it. Decided it would be better to take it with him for further diagnosing. Found out the hard drive was done with. Showed me what I needed to order then installed it and made sure everything was running correctly. His services saved me a come hundred dollars. We know have him doing monthly checks on our desktop computers and our daughters laptop. They are all running so much better now. Thank you thank you thank you. read more

I wanted to take the time to thank Andrew for being awesome!! Once again in a pinch and unable to get my main computer working - Andrew came to the rescue and patiently worked through the process with me until we had success. I definitely recommend Andrew as a solid resource for your computer needs. Have already programmed him in my phone as my go to guy!! Thanks Andrew. : ) read more

Another 5 star for Andrew. My in-law's computer died on us and my first thought was to call him - since it was yet again beyond my ability. He took the computer same day that I called him and got to work. It was hardware issue after hardware issue for him, and also throw the hard drive dying in with all of that (we had tons of family pictures and other documents that were important on it). But he did a fantastic job getting it running and recovering all of our important data, installing new parts, and reloading windows and the data back on to our machine. I know he poured a ton of work into this old computer, and we really really appreciate him making it possible to have our computer back pretty quickly (less than a week, due to having to order parts, and also just because he kept running into issue after issue - this computer is OLD!) on top of it being what I feel was too good to be true pricing. We will definitely be giving him our future business. Thanks so much Andrew, you are a true professional. read more

Outstanding service and everything was done exactly as the owner, Andrew stated, except he ended up saving some money at the end as he could fix our computer and we didn't need to buy a new program. Our hard drive died and he fixed it quickly. Our computer is working better than It had been! I would highly recommend this company. read more

When it comes to high-quality work and customer service, nobody's better than Ai. Andrew delivers a level of exceptional work and communication you wont find anywhere else. He walks you through every step of the process, making sure you're getting the best options for your project's needs within your budget. I've gone to him twice now for PC repair/upgrades and I'll never go to anybody else ever again. If you're in the Tracy area and have any PC needs, big or small, I cannot recommend him enough. read more

My HP All in One stopped working all of a sudden. I started looking for a repair service and found Ai Computer Services. Called and he was able to take my computer in right away. Within the same day he was able to diagnose and tell me what what wrong. He transferred all my data into a new hard drive. THANK YOU! My pictures were saved! read more

I highly recommend AI Computer Services. Andrew was super helpful and rid my computer virus and explained all the cool anti-virus programs he installed so that this wouldn't happen again. Very professional and cool, would definitely go back again for my other house computers. read more

My son's laptop had a virus with major pop ups. Contacted Best Buy where my husband purchased it and was told to have the geek squad diagnose and fix the problem for $200! Forget it! Found Andrew on yelp and he was a life saver!! Fixed our son's laptop immediately and we payed a great price for the fix!! Thanks Andrew! Have another laptop to fix and will most definitely take it to Andrew to take care of it. Highly recommend Andrew to fix your computer and laptops! :) read more

Hands down the best service for computer help I have ever received! I called and left a message to ask if it was possible to have my friends hand-me-down computer cleared of all old information and set to all factory settings so I could use it as my own. Surprisingly, Andrew gave me a call back answering all of my questions, I dropped off my computer, and he fixed my computer the very next day. He was great, very knowledgable, professional, and very friendly! Pricing was very reasonable and I was amazed on how fast he returned my computer back to me. I highly recommend Andrew for any computer issues/questions. Wonderful service!! read more

I had two laptops that were in pretty bad shape. One was infected with malware and the other was just plain slow with a damaged keyboard. Andrew made a great initial assessment of options, timing and goals. He did a great job on everything and kept me in the loop with updates throughout the entire process. Both of my laptops are running great now. I will definitely be coming back to Andrew for my future computer repair needs. read more

A bit overdue but not much to say. Had a problem with my laptop Andrew took care of it and we upgraded the ram as well. Very reasonably priced thats for sure. Very knowledgeable dude as well. He is definitely my go to computer guy forsure read more

Andrew is a very honest guy and think what best for customers. He contacted me right away for diagnosis and got back to me as promised. He recommended me the best solution for our situation. I will go back to him again for his service for sure. read more

I had the pleasure of meeting Andrew a few days ago. My computer broke, I called him and less than 24 hours it was fixed. It had all of my data on it as well. He was genuine and sincere. I completely trusted him with my computer. He made sure that I knew all the possibilities that could happen with the computer, which I appreciated, so I was able to make an educated decision about getting it fixed. It is a fossil of an operating system and I really didn't think I would have it restored and working better than before (only because of its age). I am definitely going to use Andrew again for another drive that I am unable to access. His prices are competitive as well. He was professional and honest. I'm grateful to him for his work. read more

Recently I moved and I couldn't access my computer so I called AI Computers and Andrew was here within 10 minutes, he took the computer home and in no time he had the password I had forgotten and not only that he was very professional and knowledgeable he also recommended that I purchase another computer that would better suit my needs instead Windows X P. I would certainly recommend Andrew to family and friends with their technical needs read more

Quick efficient and professional. I am very pleased with AI computer services and will most definitely go back for any future needs of mine two thumbs up for sure. read more

Andrew was very quick to respond and was able to detect the issue with my laptop within half an hour. I am happy with the services and I would recommend him. Great Customer service and had reasonable price. read more

Andrew saved our bacon big time. My wife had a bunch of her teacher files on a memory stick that went bad. Nothing mission critical, but it would have been very time consuming to redo the documents. Luckily Andrew was able to recover most of the files for us and save the day! He's very professional and reasonably priced, I will definitely return with any of my future business. read more

I'm very picky as to who will touch my computer as I depend on it for my professional photos, videos, and websites that I develop. I read the recent Yelp reviews and then interviewed Andrew. I was very impressed with his knowledge and decided to turn over my computer to him for a major overhaul. Within just 2 days he had all the parts replaced and recommended a few other tweaks. Once the computer was plugged back in I had him make a house call to evaluate my wifi network. He came up with an extremely creative approach to give me strong whole house coverage. I am a very satisfied customer of Ai Computer Services. read more

I had several technical issues that I was unable to resolve at home and I needed help. Firstly, we bought an awesome Samsung SmartTv but I was unable to connect it to my network. I logged many hours with Samsung, who suspected a Firewall issue. Hours on the phone and email with NetGear (they were unable to resolve it, but were very dedicated to helping me) and with Norton thinking that my settings were blocking the connection. As a side note: Norton finally gave up and told me they would have technical support call me. I got an immediate call from someone from India call me at home and they spent about 1 hour trying to talk me into a $600/year contract so they could remotely log onto my PC every month and clean up any virus' or spyware.... They would not take NO for an answer and I finally had to hung up on them.... I talked to Geek Squad about the TV problem, and they talked me into buying a network range extender from Best Buy, but this didn't help either. I still could not connect with the TV. Actually, none of my computers or laptops could connect to the extender, even though I followed the instructions carefully (?). My other issue was that I could not download files from my email. I would get "you are not authorized to download this file". Oy Vey! I had it! I gave up! I finally threw in the towel! I am not technical, but I know how to use the internet... so I googled for someone local that could come to the house and help me out. This is how I found Ai Computer Services. And today, Andrew pulled up on his white steed and saved the day! He solved all my issues, and spent an enormous amount of time resolving other issues I didn't even know I had (like very slow connectivity, advanced settings on my TV to improve the sound and appearance, selected a compatible and cheap gadget for my husband's dinosaur laptop to give him extra speed, and some other stuff I forgot). He was scheduled for an hour, stayed 3 and still charged me his original quoted price. Andrew is very personable and interested in helping and I think he really enjoys what he does and has the tenacity to not let go of a challenge until he is able to solved it. Andrew explained that Ai Computer Services also has a monthly service that is offered. When he first described it I was thinking that it sounded kind of like what that Indian Tech Group tried to sell me, except, the Indian Group wanted to charge me $350 for a one time remote clean-up or a $650/year contract and they would clean-up and monitor my computer remotely on a monthly basis. Oh yes, who wouldn't pay that kind of price to let some group of people a million miles away to have unlimited access to everything on their computer... But actually the service that Andrew offers has more differences than similarities to the "offshore model". Andrew can deliver the monthly service at for a fraction of the cost and most importantly, Andrew is not some faceless stranger - he is a local guy with local customers and he presents himself as a very trustworthy person. By the end of our appointment I felt comfortable in signing up for hiss service and look forward to having less computer problems in the future. I am a very, very happy girl right now! Can't wait to go play with my new TV! read more

Andrew was great! My VERY old computer was on its last leg. I told Andrew my main concern was to save my pictures then if possible salvage my computer. He did both! My computer hasn't ran this well in a very long time. Andrew is very knowledgable and professional. Will definitely call him again for any future computer needs. read more

My computer screen was acting up after a few drops from my daughter and didn't want to replace my 2 year old computer. So went on yelp and read all these great reviews for Andrew and decided to call him up. Andrew was so great worked around my chaotic schedule and told me he could fix for way less than buying a new computer and get back to me by the weekend. If you ever need a IT guy please call Andrew he is the BEST IT guy in Tracy. Thanks Andrew read more