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    ABS Alarm

    ABS Alarm

    (14 reviews)

    We have had abs for 2 family generations. Doug(the owner) has sold the company and retired. My…read morefirst experience with the new buy out company will be the last! We had an issue with our alarm from early morning(4am) text messages that went out to my wife and I, as well as everyone on our emergency contact list. The text says something like Trbl zone 209....looking into it, it seems we have a zone fault: most likely a dead battery on one of our sensors. So I obviously call ABS and find out that Doug has sold the company. The new company cannot find my account anywhere after multiple calls. I finally tell them that I am an ABS customer for more than 20 years and from what I heard Doug sold the company, all the sudden they know what file to look under. I am promised a callback. This happens five different times after complaints. I finally really do get a call back promise. That never happened. I called back again and complain and say this is the fifth time I've called the lady apologizes and says somebody will call me back and tells me that they are looking into my alarm and when they come out I will need to sign a three-year contract to fix the problem. I have been a customer with you for probably close to 30 years so that is the dumbest thing you could tell me, that statement alone lost my business. If you want to come out and fix a two dollar battery on a sensor and make me sign a three-year contract I will now look for a new monitoring company. You should've spent the two dollars and I would've been a customer for another 30 years your loss.

    I had ABS Alarm for several years is a good company the only thing I didn't like was when I cancel…read moremy service I called I was referred to send an email that's the way it works upon cancellation, I did It I emailed them with my request month later I get a email saying in order to finished your cancellation you need to call us I was like whattttt make no sense anyway is a good company and by the way I switch to ring way cheaper

    LMV Computers - itservices - Updated May 2026

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