In this day and age it's hard to find someone who takes pride in their business and their work. The owner of Z Computer Pro is highly knowledgeable in all things Networking and Computers, but when I had an emergency with my home computer he made me a top priority and had me back up and running the day I brought him the needed part. I know it wasn't important to him that my computer decided to stop working at the most inopportune time, but it was very important to me and he treated me with the upmost respect and made me feel like I was his number one priority. If you are having problems don't hesitate to take your troubles to Z Computer Pro. read more

Z Computer Pro - Up and running! - IT Services & Computer Repair Near Me - Tracy, California

Super helpful! Good price and was super quick! 10/10 recommend. Fixed my laptop in under an hour.

Quite upfront with the details and what needs to be fixed. Always provide options if it is worth fixing or not. Fixed a keypad issue and replaced a broken screen here, will go back again for any hardware issues. read more

He is very kind and good working man. He gave us a discount and found the problem under 20 minute. May god bless this man.

They're amazing kind friendly several times he's helped me out for free. Can't say enough about this. This place prices are fair as well.

Customer Service doesn't get any better, and the quality of workmanship is outstanding. I went into the shop blind - never used them before, and walked out a 100% believer in Zeno Aini. He diagnosed my laptop's problem, and had it fixed in under 30 seconds, treating me from the start as a valued repeat customer, rather than a walk-in service who would probably never be back. When I asked how much the service would be, Mr. Aini said "no charge", that he hadn't done any "work". Might've not been work to him, but it was a lifesaver for me, allowing me to file required paperwork with the government that saved me nearly $250,000. I've already put Z Pro's contact information, and my opinion of Mr. Aini out to my friends, family, coworkers, and equally important is that tomorrow I will be taking another laptop in for servicing because I trust the work that will be done, know the price will be a fair one, and that I will be treated as customers everywhere should be treated. read more

ZENO IS THE BEST!!! ALWAYS HELPS ME WITH MY COMPUTER NEEDS. Located conveniently near my neighborhood, he always has time to help me. He has helped me improve my MAC literacy. I appreciate him. read more

Honest, knowledgeable, kind repair shop. Help me with a quick fix. So far my computer been working good. It is convenient that he's open most of the time. read more

He basically lied to me and said my computer that I bought from him can handle windows 11 and I got stuck with windows 10. Plus it crashes every time. It was 650$ or so. Perhaps it's outdated or something. It can't handle games like undertale or Minecraft. I tried and tried and corrupted my world. What a shitty computer. He lied. Zeno lied or didn't know it could not handle anything new. Outdated I swear. Anyways I might recycle it at Best Buy. He doesn't deserve to work on it further. I believe. read more

Very friendly and knowledgeable of computers, Zeno took very good care of me, repaired my computer and ordered some parts when he noticed it would be crashing soon due to lack of hard drive space, and updated my computer and pricing was very reasonable and turn around time excellent. Definitely a go to business for your repairs. read more

My email crashed/disappeared. I have AT&T and I spent 48 hours trying to get help from 6 different agents via AT&T and other computer companies here in Tracy. AT&T just gave up & told me there was no helping me & to just set up a new email & start over. The top rated computer companies on YELP here in Tracy flat out refused to help me. Z at Z Computer Pro was able to call & work with a tech at AT&T along side me and restore my email in a 1/2 hour. I can not rave enough about the professional knowledge & service at this business. This service was priceless to me & he didn't even want to charge me. Shame on the other computer companies here on YELP IN Tracy (the top rated ones) who wouldn't help me probably because it wasn't a financially lucrative job for them. USE Z ST Z COMPUTER PRO.., what a truly great professional who is not only kind & patient, but knows computers . read more

This place is not the biggest or the best looking, but what makes the company great; is not how it looks; but it's the good-hearted owners, management, and workers.. Thanks for everything brother. read more

Good customer service is what I receive with Zeno, owner of ZComputer Pro, and his work is the best.. read more

I was having issues with my Network connections on my ZOSI surveillance cameras and my iPhone. Zino was able to fix both issues instantly! He's very professional, super smart and very knowledgeable, if anyone has any type of tech issues he is your go to guy! read more

Great Computer repair shop. The owner is very friendly, honest and professional. Highly recommend this place. Even though my laptop couldn't be repaired, but they debugged the issue and gave me the right advice to buy a new laptop rather than investing on the motherboard to fix it. read more

Straight trash if you're looking to get your computer and fixed and check them out all he what are you doing is talking not too much of a good conversation either I don't know why they have a Z in front of the computer Pro don't waste your time going here disco charge me $154 to just activate my windows straight joke I gave him a -5 stars read more

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They are to high for the price it took to fix my computer i should of just bought another computer. So save you some money get a quote first if close to or more than $200 than just buy another computer. read more

Best Computer repair I've been too. Computers are my livelihood so anytime something goes wrong I'm in a panic! Z is top notch and super knowledgeable. Fair and honest and I love supporting this local business! read more

When I finished my semester in college I didn't open my laptop for months and I ended up forgetting my password. You're probably wondering how did that happen... I wish I knew!!! I needed to use my labtop ASAP and I had trouble logging in. I came here and ZAFAR fixed my issue within an hour. He also updated my browser and fixed a lot of issues that my labtop had. This is the guy to go and you can trust him with anything he will get the job done RIGHT! read more

Zeno was extremely helpful! I brought my old laptop that wouldn't even turn on and he got it to function like a brand new laptop. Super quick and very affordable. Highly recommend Zeno and Z Computer Pro! read more

I have been meaning to leave this review for this fine establishment for a while. I have been coming to Zafar for about 4 years now and he has never disappointed me. He has given me 100% satisfaction each time I have dropped off my computer to him. Whether my computers had a virus, needed to upgrade parts, or fix a few things, he has never let me down! This is the best place in Tracy to go. Zafar is a very very very humble man who loves his job and loves giving great customer service. He can make you feel like family and when you feel like family you know you will be taken care of! Thank you Zafar far all your hard work!! read more

My computer wasn't displaying anything. The owner gave me an incorrect diagnostic check for my computer and most of what I was charged for was disassembly and reassembly for the computer parts when I could of done it myself. Overall, I had to troubleshoot it myself and figure out how to fix it which wasted the money and time spent over here. The issue he said was the mother board so I had to rma it and the pc still doesn't work, then I bought a new motherboard, didn't work still... but the actual problem was the software for the gpu, after uninstalling the software the pc works fine. If you have a pre-built computer/laptop, you can definitely have him help you out for some basic problems. HOWEVER, don't go here if you have a custom built computer like me, just do it yourself, it can save you time and money where you can actually fix it. read more

This repair company is TOP NOTCH. I have used them many times for different computer issues. Honest and professional. The owner is kind and efficient. Their facility is clean and organized, and they are always ready to help. I highly recommend them. I am SO glad I found them! read more

Amazing customer service and very helpful. Zeno worked with me to fix my PC and now it is running smoothly with no issues. He told me what I needed to know about the complications and how I can get my parts replaced. No complaints at all, if you need your computer fixed, this is the place to go! Thank you for your help! read more

The owner is amazing. I was quoted at a different local place twice as much as him. He was honest and told if I had went with him first it would have been even less expensive. Very friendly and reliable, recommend to anyone who needs computer help ! read more

I recently went to Z Computer Pro to have my tablet repaired. After reading some other reviews I was a bit nervous but they're only a couple of minutes away from my home so I decided to try them for myself. I'm glad I did. The owner was pleasant and offered to give me an estimate. I asked how much that would cost and he replied "Nothing". Over the next week he communicated to me what would be needed and that he needed to get a cost on a part. With the next call I was given the price. I decided I would be better off just getting a new tablet. I thanked him for his time, and just to be sure I asked him how much I owed him. He again told me "Not a thing". I later stopped by and picked up the tablet. Though I didn't use Z Computer Pro this time I would definitely try them again. read more

I have Accounting, tax business in tracy. I was struggling to find right equipments for my growing business. I found Z Computer Pro by simple google search. Mr. Zeno helped me to find right server for my office he walk me through the process and networking goes with it. He did all the installation. He is very reasonable and ethical person. I'm very pleased with their expertise and service. I look forward to have professional relations with this business. I recommend Zeno if you're looking for assistance with your computer, phones and other electronics. read more

I was most impressed with Zeno, the owner. My laptop hasn't been working for at least a week. I'm not very tech savvy at all. Asked my husband to fix it and think he made it worse. Zeno is very knowledgeable and personable. With a few clicks, problems resolved. Yay! read more

Took my laptop here couple weeks back to have it cleaned up since it was working very slow. The good man working there helped me out with good rates compared to Tracy Computer Service that lied to me about the issues it had and tried to convince me to purchase one of their laptops. I'm really happy for not listing to them. Got my laptop fixed and really happy. Highly recommend this place to all. Adios. read more

Took my MacBook Air in because it kept randomly shutting down every 2 minutes. Sometimes it wouldn't even turn on. I took it in and after only 1 day Z was able to fix it and get it up and running like nothing had happened. read more

SHADY!!! My experience with Z Computer Pro was my worst experience EVER with any business in my 36 years of life! Don't go! Trust me. I am lazy usually and don't write reviews but this lame company compelled me to write this review and take them to court. This is what happened: So I built this computer by myself a year back and recently it just died. It doesn't even start up the POST so I figure it's the motherboard. I order a new motherboard and doesn't work, I can't figure it so I take it to this dishonest company. I call them and they say it will cost $35 dollars to do a diagnostic. I agree. A few days later they call me and say they can't find the problem so they need to charge $120 to find and fix the problem. I agree (in hindsight, this was my mistake. What was I thinking?) He calls me and said my computer is fixed and to come pick it up. One of the main reasons I brought it to the shop is to figure out what was wrong with it. I ask him and he says, "What does it matter? You brought your computer to get fixed and it's fixed." Seriously, he said that. Then I argue that for $120 I should be told what the root cause was. I get to thinking that he doesn't know and that by blind luck it started working. I argue with him on the phone for a while to just tell me what he found and did. He says, "Do you want me to give you a class?" The only thing he could tell me that he did was reset the jumper on the motherboard which involves placing a piece of metal on two contacts. I said I tried that and it doesn't work. He says maybe he got lucky. I said, "so it cost me a jump from $35 to $120 to do that?" Anyway, I argue that he shouldn't charge me $120 for that but he won't budge and I am sick of arguing with him so I reluctantly pay and leave. When I get home and plug in the computer it works....for about 20 min. Then back to the same problem. I call up and say I want my money back. I knew he hadn't done anything else. He refuses so I say that I'm coming in and I want my money back. I get there and keep asking him, "Just explain to me what the root problem was and how you fixed it or give me my money back." He keeps saying, "you want a class?" Finally this is what he does: 1. Accuses me that I have an illegal copy of Windows. (false) 2. Accuse me of being a cheapskate (because I don't want to spend $120 for touching a piece of metal on two contacts. (true) 3. Tells me to get out of his store. Calls the cops on me (as I'm calling the cops on him...). As I left I told him that I will write a review on every review site I can find. He says to please do it. So per his wish, here it is. The next day I take my computer to Best Buy (totally should have done this from the start). I explain what is wrong with my computer and Chris there takes my computer without saying a word, performs a diagnosis on it in 5 minutes and tells me it is my processor, which I suspected. Then refuses to charge me anything for the diagnostic or to do any repairs on it, such as $120 motherboard jumps. Anyway, your experience may vary. read more

.......Beware Do Not Do Business Here...... .....They Are Shady Con-Artist ...... My husband and I bought a laptop from here on January 22. Before purchasing the laptop we asked if papers can be written on the laptop. We let the gentleman know that we were buying the laptop for our kids for school purposes. The man told us yes the laptop is fully functional. We bought the used HP laptop for $200. We then purchased an HP Envy printer from Best Buy on Monday 25. Keep in mind we already own a printer, but the laptop only works with wireless printers. On the 26 I try to hook the laptop up to the new Hp printer. And to my surprise the laptop would not connect with the printer. I also tried to hook it up to the the print at my grandmas house ( which is a different HP wireless mode). Still nothing!!! I proceed to call hp to trouble shoot the problem, still nothing. Today January 27 I try to return the laptop. The man tells us that he's going to change a $80 restocking fee or he can fix it for $100. Keep in mind it says we have 30 days to return it if there's any problems ( The problem was the laptop would not connect with a printer). It also says that they will charge a 15% restocking fee for returns if the laptop doesn't have any problems (basically if you change your mind and don't want it). We paid $200 for the laptop so if he was going to charge a restocking fee it should've been $30. But there should not of been a restocking fee because the laptop had a problem, not being able to connect to a printer. Let's not for get he was willing to fix the problem for $100. The man argue with my husband and I, as well as another gentleman who was not there the day we purchased a laptop. This man was over the top rude and talked down to me because I was a women. They were telling us that the printer we bought was cheap and must of been broken ( again it's brand new). And he refused to give us a full refund. Saying that we had the laptop for 5 days. And that he would take it back but he wanted to keep $80. Told us to look at it as if we had rented it at $10 a day ( still trying to figure out how 10×5 = 80). He raised his voice and made verbal threats. I asked him to show us how to hook it up to the printer since he claimed that wasn't an issue ( but again he was willing to fix the problem for $100). He told me he didn't have time ( too busy thinking about how he can get over on the next customer). I asked him again that if he could hook the laptop to up to a printer then I would take the laptop and leave. Again he refused to do so, saying he doesn't have a printer in his shop. Go figure!!! He had an excuse for everything I would come up with. He then said he's willing to sell us another laptop. Really I bet!! I refused to pay for another faulty item from this store. I told him we just wanted our money and we would leave. He said he's only willing to give us $120 back. After arguing for 45 minutes to an hour my husband and I walked away with only $150. In the end we lost $50 and our time. We will not be doing Business with this establishment NEVER EVER AGAIN. And I strongly encourage you to do the same. Save yourself the money time and headache. This is why people have a hard time supporting small businesses. Because places like this that are shady and crooked. The sad part about it is he will continue to con others. read more

My husband and I own and operate a Medical Office in Tracy, California. We have used Z Computer Pro to "fix" all our Office Computers, and our Personal Computers since 2007. We have always received the most professional service from Zino. He is kind, courteous, and extremely knowledgeable about computers. We have always been charged a fair price for services rendered. Our conmputer issues have always been resolved, and quickly, as we are dependent on our computers at work and home. We will continue to use Z Computer Pro whenever we need to have computer diagnostics or repair work done. I would say that having a 7 year relationship with this business speaks for itself. You will not be disappointed at all. Thanks Zino and staff for your excellent work! read more

This guy is awesome. I actually used him a few times. The first time was years ago when my power supply went out. This time around i thought i had nearly lost my whole music career on my external hard drive. He was able to save my data. Thank you ! Highly Recommended ! read more

Undoubtedly the best service in town.So glad I found this shop when my laptop crashed a few days ago.The guy who works here is so honest and friendly - simply amazing.I was surprised at how quickly my laptop was repaired and he also fixed a few other things while he was at it.I would definitely use him again.Couldn't recommend this place anymore. read more

Z is a great guy he always help me with my technical issues and problems. He has a vast knowledge about computers, TVs, phones, etc.

If you are in need of computer repair, this is the place to go. We are willing to drive in from Manteca because Zeno always provides great customer service! I would not hesitate to recommend him to my friends and family. Carol C read more

This is the best place in town! Zeno will help you out with any issue you are having with your computer. Been a loyal customer for years at this place. Best customer service in town! We always recommend people to drop off their computers to have them repair it here. read more

Not sure he even knows how to fix computers, just installs a free virus protection, runs it and calls it done for only around $140. Highly recommend going somewhere else. read more

Great customer service. I brought my old Dell laptop that was very slow. Z computer Pro cleaned it up and made it faster. I recommend Z Pro to all my friends. read more