I honestly can't say enough about this company. This is my second repair with Sewer Lines Only, a…read morecollapsed secondary line replacement in 2024 and a collapsed lateral this month on a 120+ year old duplex in Sloan Lake. I was 7 days from closing on a sale, the line was discovered during inspection. The other duplex owner was rightfully out of her mind because the line ran under her beautiful stamped patio. Sewer Lines Only recommended tunneling under the patio from my property. We had (I'm counting....) 7 very reputable sewer companies quote this job. No one else mentioned going in from the side, and when I circled back to ask, none could. SLO's quote was 25% lower than the next lowest bid (thousands in savings) and 50-75% lower than most bids. So I was hesitant. Enter Joe from SLO - a project manager or engineer? He was so confident they could do this job from the side (really confident, not salesy confident), he made himself available to me at any time to explain the work but never once called me to "seal a deal." He probably took 20 calls/texts from me. I took the gamble and got on a plane to Denver. Jerry and his team showed up promptly for the job, were professional, courteous, and thorough. The line was fixed, no patio or fence demo required. When a possible additional leak was discovered with scoping, Joe came out and confirmed personally that there was no issue. Enter Monica in Billing who went the extra mile to figure out how to split invoicing to bill the other owner her portion and free my property up for sale. And did it gladly. Intelligent, progressive solutions, lower-cost, personalized service - same as in 2024 when I worked with Cameron. They dug a trench in my garage and repatched with concrete. No issues 2+ years in. I'll never use anyone but SLO.

This was a job we have dreaded for several years. We knew a sewer line replacement was coming but…read morethe expense involved really worried us. We had the job quoted on several occasions with bids coming in from 10k to 14k and we always opted to just keep waiting and shopping. We used Yelp to start a "job" and half a dozen companies looked us up. We spoke to four of them then had Sewer Lines Only come out and talk to us. My sister had used them a year earlier and recommended them from the list of possibles. A man named Murray showed up at our house and we liked him immediately. He was honest, funny and simply very likable. He scoped our line and told us we're not in desperate need of a line replacement. We enjoyed the honesty. We had roots in our line and needed to have them cleared about once a year. Not a huge deal but the sewer backups were aggravating and always happened at terrible times. Murray worked us up a quote and we were flatly shocked and dumbfounded at the quoted price. 5k for thirty three feet of line replacement. We started wondering what the catch was. How was this possible? A full half of the best quoted price of the last three years. We took to Yelp and the BBB to research this company and the reviews were stellar as was their A+ BBB rating. A few days later I stopped in their office to accept their bid. That's where I met two more of this companies stellar staff, Monica and Kim. These two women put us further at ease this thus was going to be money well spent. A week later, Pablo showed up at our house with his crew and a skid steer. Pablo treated us like gold and was happy to learn he actually worked for Sewer Lines Only and was not a contractor. This man is a surgeon with a back hoe. They had all thirty three feet dug up and replaced in three hours. We were only minus a sewer line for three hours which really minimized our in house inconvenience. The next several hours were simply waiting for the city inspector to show up. It was very confidence inspiring when the inspector told us that he doesn't really even need to check Pablo's work as he simply never makes mistakes. The trenches were filled back in and tamped down very well. Mi sidewalks, lawn and driveway were cleaned up very well. Murray then returned and scoped the lines to make sure it was all good and he scraped the inside of our cast iron line inside the house. This was an absolutely exceptional experience from the get go. An unbeatable price and first class staff and workmanship. It's nice to have this huge worry off our backs and it came with a five year transferable warranty. Thank you Murray, Pablo, Monica and Kim from very happy customers.

This is the second time that we have used the Doone Brothers to install a septic system in…read moreIdledale...two homes :) and if you know anything about Idledale, there is no such thing as easy builidng here! But once again, the bros did the impossible...seriously. They had water lines, power lines, fences, raised yard, highways, frigid temps, snow and oh yeah...Idledale soil to content with. Not only did they get the job done, they did it in record time. We can't thank you enough! We highly recommend the Doone's without hesitation! Thank you Seamus!!

Great company to work with. Dependable and I'm satisfied with the job! The employees where very…read morekind and helpful

Love these guys! They came out and excavated a very large area for us with unknown conifer terrain…read more They maintained quoted price and stuck to the timeline, more importantly they offered ideas and solutions for next steps (concrete). Fritz knew what to plan for and helped us make sure the project was not going to have any issues!!

They did amazing job with egress window install! Prompt professional service! I will have them back…read moreto do the next window

My family and I have been using Gavin's for 20 plus years and they've been at our house and a…read morerental in the past week with great results both times. The techs are always willing, know their stuff and thorough. Doesn't hurt at all that the pricing always seems fair too. For plumbing and drain issues Gavin's is always first call and there has never been a hiccup.

When you call Garvin's you get a cheerful bot who answers the phone with the catchphrase of "We…read moreclean out sewers, not bank accounts!" Well. My experience is ironic, then, yes? I was recommended to contact Garvin's by Groundworks, a company that strives very hard to do an excellent job for their customers. See, Groundworks had done some major uplifting of a broken basement wall, due to freezing, and they installed multiple steel I-beams to shore up the wall, then inserted epoxy into the cracks to finish the job. "Lou," a tech told me. "Upon finishing the work, we did a survey of the rest of the house and found that there's some concerning settling at the front part of the home. The north end. You need to get a water intrusion company to check that out. We don't do that." "Great," I sighed. "Who do you recommend?" "Garvin's." So, I called Garvin's, got the aforementioned bot with the promise not to clean out my bank account, and told the kind lady that I needed an expert in water intrusion. "Do you do that?" "We do!" she said. "I can have a tech out tomorrow!" "Um," I replied. "This is a long-standing issue. There aren't any pipes spurting water. It's not THAT urgent." "No worries, would you like a tech tomorrow anyway?" "That would be great!" The tech arrived the next day and called me. "Mr. Berger, I looked in the crawl space and there is water there, but no plumbing. So I don't know what you want me to do." "Oh," I said, taken aback. "I want you to find out where that water is coming from! That's why I hired you!" "No," he insisted. "We are plumbers. We only work on pipes." "Well, can you check with your supervisors? I was told, when I asked, that Garvin's does water intrusion detection." "Sure. In the meantime, I did notice soft drywall on the ceiling basement, which is wet." That was a slow leak when the not-often-used powder room on the first floor gets flushed. The leak was new to me, so when he asked me if he could cut into the drywall to determine the source, I agreed. He called back while I was on a conference call, didn't leave any voicemails, and when I got a phone call from their office manager, I had just hung up with the conference call. Long story short, the toilet needs a new wax ring and the shutoff valve for the toilet is old and no longer functional. The quote was $850, but I could have a $100 coupon discount if I agreed. "Send me the quote," I said. "That sounds a bit high to replace a wax ring, an intake valve, and the innards of the toilet tank. I could buy a new toilet entirely and replace it for that much." They sent me a quote and then, here's the point of the review, billed me $661, which they immediately processed against my credit card. What did they do? They poked a hole in sodden drywall, determined that a wax ring was needed, and repaired nothing. This review is 2 stars because they have the legal right to bill me for the two hours that it took while the tech awaited the ability to talk to me. The review is 2 stars because charging me $661 feels punitive in that I didn't meet the tech's expectation of availability and the company's willingness to, yes, clean out my bank account. I don't want a refund. I want everybody to know how Garvin's treats people. Like free bank accounts, withdrawal only.

Absolutely amazing experience. Rashad is a great guy. After a few high end quotes I wound up going…read morewith Pipe It Up at a fraction of the cost others were asking for. Rashad won me over by stating " I will always give a fair price ". Rashad has found a new customer in me.

It's so frustrating because the previous times they were really good. This time the plumber left a…read morepuddle and it leaked to the neighbor's side. I was never informed about that. The neighbor hired their own plumber and that new plumber said what was done was done wrong. They had to replace every part of it.

I have texted called and left messages for this business for ten days. No reply to my texts or…read moremessages. Nobody ever answers the phone. I've read in previous reviews that contact with this company is a serious issue and it seems that is true. I suggest you find a company that answers the phone and returns messages and texts. I'm really disappointed.

When you have a sewer/water main line situation, it's usually an emergency, usually expensive and…read moreusually pretty stressful. Just in time for the holidays, we had 1950's clay pipe clog to the point of no return. Ed and his dad had done work for us on a belly in the line almost 10 years ago. I called Ed Jr. again for this new section of main line that had gone down. This is a guy you want doing this kind of work. He was totally optimistic, reassuring and the work was well priced. He was at our house in two hours getting us an estimate and back at 9 am the following morning (a Saturday) to start the work. To say we were impressed is an understatement. Ed and his crew were outstanding. They showed up when they said they'd show up, got the work done over the weekend, were unbelievably nice during the whole process and put our landscaping back as if the whole repair had never happened. Living in an older house like ours is going to have this kind of maintenance and Ed and his crew are who you want.

Douglas County Septic Pumping did the pumping job as planned. I given the price for pumping my…read moresize septic tank. They forgot to tell me of their additional standard $200 for finding and digging out the lids. My job was scheduled for the morning. It was delayed until afternoon while they handled an emergency. I could not be home at that time and they were willing to do it without me around. They are company that is willing to take care of emergencies. And they are willing to do the pumping when no one is around. Except for neglecting to tell me about their standard additional $200, they did a good job.

I want to give a shoutout to Bridgette. There was an invoicing error for the service address and…read moreshe was able to address it quickly. She was friendly and professional. Thank you :)

After the company we'd been using for years went out of business, we asked neighbors for…read morerecommendations and High Plains had great reviews. We called, Jeff Nicoll came out promptly, charged a very reasonable rate and let us know that unless more people moved in with us, we would only need septic tank pumping every 5 years - instead of 3-4 like we had been doing. Jeff was very personable and professional. It's rare these days to find a company that is so responsible, conscientious, and does a great job. I highly recommend High Plains Sanitation - so glad we found them.

I've lived on septic systems for most of my 68 year. I've never heard of better service than Lisa…read moreand Jef.