Thank you Brandon Nicholas for fixing my ac unit!! I came home from work yesterday and it was cool…read morein the house. You have no idea how grateful my pets and I are. Backstory: I had gotten a new ac unit installed a year ago but it never ran well so I assumed it was too hot outside, bad windows, insulation issue and had purchased 2 window units to help keep it cold inside. I've known Brandon for a very long time and was just casually complaining about my HVAC issues, then he had me check some things out to find that the previous installer completely did a hack job. I was lectured about using "friends of family" who aren't properly licensed and certified...but then he fixed it for me quickly. The price was very reasonable and the amount of care and thought he put into worrying about me and the dogs meant even more 10 out of 10 would recommend him to anyone requiring HVAC services

I started a yelp project and requested several quotes. One was from this business…read more Communication was great however they wanted to come to my home without me there texted to leave door unlocked or a key for them and they would send me an invoice. I was not given a price and I have never met this person. When I declined services due to these things I received "You want me to drive 45 mins spend 1-2 hrs testing the systems for free?" Brandon kept going on and on being demeaning, disrespectful and unprofessional. I was very hostile. I explained further I am not interested due to the cost as I would like to get several quotes and several I have spoken to do not charge a fee. To improve I think this company should meet with homeowners first not try to gain access to their home without them present and be transparent with pricing.

Excellent work!! Had a leakage between the tank, and bowl. I did notice the tank to bowl gasket…read moreprotruding when you look down the flush valve. Robert arrived and he and his assistant looked at it. Robert showed me how the gasket was crushed!! They replaced the gasket, tested to see if there were any leaks.

I hired SOS Plumbing in 2025 for a water heater replacement and paid over $2,200, expecting a…read moreprofessional, code-compliant installation. Less than a year later, while selling my home, the St. Louis County occupancy inspection failed because their installation contained clear code violations, including a missing required expansion tank and a non-compliant flex connector. When I contacted SOS Plumbing, the owner told me he intentionally didn't install the required expansion tank because he was "trying to save me some money" and didn't know I was planning to sell my home. Instead of taking responsibility for the code violations, he quoted me another $800-900 to correct his own work. I refused to pay twice for the same job and hired another licensed plumbing company, paid an additional $750 to bring the installation into compliance. A homeowner shouldn't have to tell a licensed plumber they're planning to sell their home to receive a code-compliant installation. Paying premium prices should mean getting professional work done correctly the first time--not paying someone else to fix it later. Based on my experience, I cannot recommend SOS Plumbing and would urge anyone considering to think twice before trusting these 5 star reviews! Update: Since business owner replied(pretty classic "defensive rewrite of history" response): Just to be clear. please don't reframe "code compliance" as optional upgrades. Those are not "nice-to-have upgrades". they're required for compliant installation. And please stop that "budget priority" claim. That is not true. Don't try to justify omissions on your end. did not request a non-compliant installation or decline required code-compliance work. At no point was I informed that the installation would not pass occupancy inspection or that required code items were being excluded from the work performed. The water heater installation later failed occupancy inspection during the sale of my home, requiring additional work to bring it into compliance. While scope and pricing were discussed, I relied on a licensed contractor to complete a code-compliant installation and to clearly communicate any items required for compliance at the time of service. It is not reasonable to expect a homeowner to independently identify or approve hidden code deficiencies during what was represented as a standard installation. I was not seeking a "budget" or stripped-down installation. If cost-cutting was the primary expectation, I would have chosen a different contractor. The equipment installed was a Bradford White unit, which is a professional-grade water heater, not a low-cost or economy product. I specifically chose to go with this business because they have a premium brand unit available and I know this is not a budget big box store option. So please stop bringing up that "budget" claim. The business's response is misleading and not consistent with what was communicated or agreed upon at the time of service. The characterization that I declined required code-compliance work is not accurate.

The gentleman I talked to was very pleasant and very helpful and when he found out that the problem…read morewe were having was with a commercial toilet list that had just been installed he was saying that's not the type of work that he does and he gave me a recommendation to somebody and he was very helpful and I would recommend calling him and at least checking out his service.

I could have died from carbon monoxide poisoning. I hired Frank, he never told me his last name, to…read morerepair two bathroom drain pipes that shared one wall in early March 2026. I asked him if I would need a work permit pulled for these repairs and he said "no". I thought F.S. Plumbing was a licensed plumbing company. I later found out it is not a licensed plumbing company. I also found out from both St. Louis County and St. Charles County that a permit would have been required for these four repairs. When Frank came out to do the work, he tore out a part of the wall in my bathroom, he said the only way to repair both drain pipes was to cut a hole into the metal vent that was inside the wall. I asked him if it could be easily repaired and he said that it would be an easy fix and that I could fix it myself with a piece of metal and a few screws. He told me he thought it was a cold air return. When I told him my cold air return was in the hallway, he didn't respond. I then told him I thought that was the vent coming off my furnace and asked if he wanted to go to the basement to look. He had been in my basement earlier to look at my outdoor faucet pipes since he was going to repair them as well. He declined going to look in the basement to see what the vent was and he proceeded cutting into the vent. He cut a large hole in the vent and the way that it was cut I saw no way to repair it since the one drain pipe was running right through it. I decided to Google "can you cut a hole in a furnace vent?" I got the quick response of "absolutely not". I called my local fire marshal and he agreed that it should have never been cut due to it being the furnace and water heater flue vent for carbon monoxide release. I called a retired HVAC friend and he said Frank, a plumber, should have known that you can't cut open a furnace flue vent. He told me not to pay Frank until I found out how much it would cost to replace the flue section. After I researched and found out this information, Frank asked to be paid. I told him I couldn't pay him that day until I found out exactly what it was going to cost to replace the flue vent. He said he wouldn't leave my house until I paid in full. I felt threatened and intimidated so I wrote him a check for the full amount of $1495. Frank left the house and, I found out later, he immediately drove to my personal bank (of the check) and cashed the check that same day. Also, when Frank left my house, he didn't tell me to not use my heat or hot water, or to turn them off in the basement. I could have died of carbon monoxide poisoning if I hadn't called my friend, later, who told me this fact. My friend told me how to shut off the gas furnace and water heater valves after Frank left to cash my check. I didn't have heat or hot water for over two weeks until the flue vent was ordered, delivered, and replaced. (The vent was a special order and came from out of State since it was a vent from the 1960's and no other manufactured flue vents would fit properly or safely). Frank refused to pay for the repair which turned out to be a replacement of the section of flue vent between the two bathrooms. I got 4 bids for him so he would see I was trying to get him the lowest price for the flue replacement. The HVAC bids ranged from $1500 - $2500. Frank came over to my house a few days after his initial work and said he was going to "fix" my flue vent. He was holding a tube of caulk and a piece of metal. I told him again that the flue section had to be completely replaced. He didn't believe that the flue had to be replaced even though a fire marshal and six HVAC guys said the situation was very dangerous and the vent section had to be replaced. I spoke to Frank, off and on, for three weeks giving him ample time to do the right thing and pay for the flue replacement. He refused, and the last time I texted him he texted me "God is watching". I had the flue vent replaced and I paid for it. I, also, had to have another plumber redo the drain pipe repairs that Frank charged me $895, I had to pay an additional $1000 for the drain pipes to be moved to the correct position, away from the vent. I had to have the wall repaired with new dry wall and tape since the HVAC man had to tear the wall out to get to the entire flue vent. I contacted YELP in late March since Frank has the red YELP GUARANTEE but they have not responded to my filed claim. I have contacted the Missouri Attorney General Consumer Complaint department and they have opened complaints against YELP and F.S. Plumbing and are currently investigating the claims.

Warning....We are very disappointed in Sam and his lack of ethics. Sam replaced a new water heater…read morefor us February 2024 at our property in St. Louis City, MO. His bid says he is licensed. Not sure that's true. I am having a problem now with water leaking on the floor from an overflow from the heater. Sam talked to us July 3, 2025, we showed him pictures of the issue. Said he would be out asap to check situation. He blew us off. I'm sure because he knew he put it over the drain and blocked it. End of July 2025 and, after calling , texting, my husband calling, texting , I had to call a different company to come out and found out that Sam from Liberty Heating and Air moved the water heater to a different spot and over the drain so now I have to have it moved because water is flooding the basement and we have to put overflow hose in a bucket. This is going to cost$$$ Avoid Sam and Liberty Heating and Air Ridgetop address. He isn't a reputable service. Sam if you see this review and are honorable and properly take care of the problem you caused we will alter the review to reflect your ethics in correcting your mistake. Otherwise.......the value for your service is minus several hundreds of dollars and your name is mud. Shame on you. Well ,Sam is a good guy after all I said. He called me back, went to the property resolved the issue which turned out not to be a mistake he made but rather our tenant moving the overflow drain out of the drain. The other company said the water heater needed to be moved. Sam showed me proof he hadn't moved the location of the water heater from its original spot that it sat on for over 20 years. The other company could have put the drain hose back in the drain but chose not to. Another story. We are happy satisfied customers! I'd recommend Sam he is honorable. A happy ending.....

Replaced old well tank and controls along with bad water softener. Fair pricing for the high…read morequality work and experience. Was referred to from another quality HVAC company that Sam has plenty of experience with this type of water system. Will be using again for HVAC system as well and water heater

Excellent service for our leaky toilet. Quite a reasonable price…read more I'm afraid our water heater is dying. I'll be calling for Mr. Rooter.

We have use this service a couple times booth were emergency situations. Our was great they were…read moreable to send someone same day and pretty quickly. The prices are OK and they have coupons to use online to help with the cost. The receptionist is always nice and the tech is helpful and informative. Will use again as needed.

We called this morning at 9 a.m. regarding a toilet not working, but not an emergency since we had…read moreother toilets. Jason from Linek was here by 10 a.m., fixed everything, and was gone before 11 a.m. He explained everything and why it was not working, offered different options. Price was very reasonable. We might have replaced the entire toilet except that we are considering an entire renovation of the master bathroom, so we just fixed the old toilet (24 years old). Definitely five stars on quality, efficiency, and price.

Hiring a plumber can be stressful given the potentially high costs and complicated decisions that…read morecan be involved. Linek was easy to work with and was super helpful, taking time to assess our needs and options over the phone. Once the plumber arrived, he was very pleasant and tried to find ways to lower the cost of our project. The work is top notch. We will be calling them again for our next plumbing needs.

$587 to cut off 6 inches of 1/2 inch copper pipe. Pro press a 1/2 copper fitting ($3.49) Screw on a…read moregas shutoff ($8.49) and reattach a 30 year old plus gas flex line ? My ring camera showed they were there just over 45 minutes . Called 6 times to resolve owner refuses to do the right thing.!! Go elsewhere !

Brandon came out to assist with a clogged main drain. I had Kirkwood Plumbing out a couple of years…read moreago. They recommended an annual proactive snaking of my drain (100-year-old house with a 12" section of copper remaining in my main line). I kept forgetting, and here I am. I signed up for a service that proactively reaches out once a year for cleaning. Brandon was punctual, super nice, and did a great job providing general maintenance tips for my home. Great company. Highly recommend!

The young man who came gave me an estimate to replace rhe insides of my tiolet or replace it with a…read morenew one. His prices were half what the previous Company had given me. he came the next day and quickly, snd very neatly, took care of my problem and left nothing for me to have to deal with.

I was looking for a plumber to fix an actively leaking sink. It was leaking into the cabinet upon…read morewhich the sink sits. I chose to contact Express Services for it's 40 minute guarantee response, and it's willingness to handle off hour work. The issue is that the "office" was closed around 3:30pm. Surprising. I left a detailed message and have not received a reply as of 18 hours later. I called twice and noticed that while they were not "open", they prominently advised callers of an "emergency" number where presumably you pay emergency service pricing. In short they did not respond to my call so I got no service. I don't have good feelings about this place.

Came out on short notice and fixed a plumbing leak I had, much appreciated and would recommendread more

Fred was great. Cear communication and very prompt. He worked around my schedule and completed…read morethe work quickly. No complaints, great experience.