Fast friendly service will be using them for my HVAC needs from now on. Customer for liferead more

Had a bigger Hvac company start servicing my new homes unit- the AC stopped working- the guy came…read moreover and said "it's an electrical wiring thing, but I don't have time to figure out what's wrong. It's too complicated. You need a new system anyway- it's old" said I needed a complete replacement because they can't service my air conditioner anymore - wanted to sell me a $10k unit. Branden came over and did a long look at my unit and agreed that it was an electrical thing- apparently he WAS willing to figure out what was going wrong- got it going again and said when it stops working again to call him so he can figure out where the wiring needed replaced. Spent a long time at my house. Well, it went out a month later and he came over and did everything he could to figure out where the wiring problem was. Took a couple visits and lots of trial fixes. Said he could service my AC just fine in the future and fixed the issue- everything working again. He also has lots of options for when I do need to replace my older system- but it's not now. Very conscientious, very knowledgeable and very patient and tries very hard to fix the problem without taking shortcuts and not wanting to do the work cares more about the customer than making a big sale.

I hired SOS Plumbing in 2025 for a water heater replacement and paid over $2,200, expecting a…read moreprofessional, code-compliant installation. Less than a year later, while selling my home, the St. Louis County occupancy inspection failed because their installation contained clear code violations, including a missing required expansion tank and a non-compliant flex connector. When I contacted SOS Plumbing, the owner told me he intentionally didn't install the required expansion tank because he was "trying to save me some money" and didn't know I was planning to sell my home. Instead of taking responsibility for the code violations, he quoted me another $800-900 to correct his own work. I refused to pay twice for the same job and hired another licensed plumbing company, paid an additional $750 to bring the installation into compliance. A homeowner shouldn't have to tell a licensed plumber they're planning to sell their home to receive a code-compliant installation. Paying premium prices should mean getting professional work done correctly the first time--not paying someone else to fix it later. Based on my experience, I cannot recommend SOS Plumbing and would urge anyone considering to think twice before trusting these 5 star reviews! Update: Since business owner replied(pretty classic "defensive rewrite of history" response): Just to be clear. please don't reframe "code compliance" as optional upgrades. Those are not "nice-to-have upgrades". they're required for compliant installation. And please stop that "budget priority" claim. That is not true. Don't try to justify omissions on your end. did not request a non-compliant installation or decline required code-compliance work. At no point was I informed that the installation would not pass occupancy inspection or that required code items were being excluded from the work performed. The water heater installation later failed occupancy inspection during the sale of my home, requiring additional work to bring it into compliance. While scope and pricing were discussed, I relied on a licensed contractor to complete a code-compliant installation and to clearly communicate any items required for compliance at the time of service. It is not reasonable to expect a homeowner to independently identify or approve hidden code deficiencies during what was represented as a standard installation. I was not seeking a "budget" or stripped-down installation. If cost-cutting was the primary expectation, I would have chosen a different contractor. The equipment installed was a Bradford White unit, which is a professional-grade water heater, not a low-cost or economy product. I specifically chose to go with this business because they have a premium brand unit available and I know this is not a budget big box store option. So please stop bringing up that "budget" claim. The business's response is misleading and not consistent with what was communicated or agreed upon at the time of service. The characterization that I declined required code-compliance work is not accurate.

I called Robert at 9:30 in the morning and he was at my house at 1:00 pm the same day. I had a pipe…read morethat was leaking in my basement he assess the situations. He gave me some options and what the cost would be with each option. The price for the job was lower then what I thought it was going to be. I would highly recommend him to all my friends and family.

My main water valve starting leaking so Frank from F.S. Plumbing was quick to respond with a price…read moreand time the next day (was even able to make it out on a Saturday)! Frank stayed in touch to update me for time and ETA of his arrival. He was able to fix our problem and was super knowledgeable about all of our plumbing needs. He was nice enough to take a look at our kitchen faucet that also had a slow leak to help diagnose that problem. Great local small business that works hard to make sure customers are treated right. Highly recommend!

The gentleman I talked to was very pleasant and very helpful and when he found out that the problem…read morewe were having was with a commercial toilet list that had just been installed he was saying that's not the type of work that he does and he gave me a recommendation to somebody and he was very helpful and I would recommend calling him and at least checking out his service.

Warning....We are very disappointed in Sam and his lack of ethics. Sam replaced a new water heater…read morefor us February 2024 at our property in St. Louis City, MO. His bid says he is licensed. Not sure that's true. I am having a problem now with water leaking on the floor from an overflow from the heater. Sam talked to us July 3, 2025, we showed him pictures of the issue. Said he would be out asap to check situation. He blew us off. I'm sure because he knew he put it over the drain and blocked it. End of July 2025 and, after calling , texting, my husband calling, texting , I had to call a different company to come out and found out that Sam from Liberty Heating and Air moved the water heater to a different spot and over the drain so now I have to have it moved because water is flooding the basement and we have to put overflow hose in a bucket. This is going to cost$$$ Avoid Sam and Liberty Heating and Air Ridgetop address. He isn't a reputable service. Sam if you see this review and are honorable and properly take care of the problem you caused we will alter the review to reflect your ethics in correcting your mistake. Otherwise.......the value for your service is minus several hundreds of dollars and your name is mud. Shame on you. Well ,Sam is a good guy after all I said. He called me back, went to the property resolved the issue which turned out not to be a mistake he made but rather our tenant moving the overflow drain out of the drain. The other company said the water heater needed to be moved. Sam showed me proof he hadn't moved the location of the water heater from its original spot that it sat on for over 20 years. The other company could have put the drain hose back in the drain but chose not to. Another story. We are happy satisfied customers! I'd recommend Sam he is honorable. A happy ending.....

Replaced old well tank and controls along with bad water softener. Fair pricing for the high…read morequality work and experience. Was referred to from another quality HVAC company that Sam has plenty of experience with this type of water system. Will be using again for HVAC system as well and water heater

Luke from Mr. Rooter is one amazing young man. Recently, we got my 96-year-old mom home from a…read moreskilled-nursing center, and I was caring for her. I was washing sheets for her hospital bed. When I went into the basement to retrieve the sheets and put them into the dryer, sewage was bubbling up from a drain. This was 10:30 at night. I called Luke and he said, "Can't be there tonight but I'll be there first thing in the morning." And he was. He fixed it! Because he helped replace our old sewer line a few months before, I asked him, "What do I owe you?" He simply said, "No charge. Take care of your mom. She's a sweetheart." That's the kind of guy he is.

Questionable pricing 560.00 to replace a 12 dollar part. I will never hire the company again!!!!!read more

We called this morning at 9 a.m. regarding a toilet not working, but not an emergency since we had…read moreother toilets. Jason from Linek was here by 10 a.m., fixed everything, and was gone before 11 a.m. He explained everything and why it was not working, offered different options. Price was very reasonable. We might have replaced the entire toilet except that we are considering an entire renovation of the master bathroom, so we just fixed the old toilet (24 years old). Definitely five stars on quality, efficiency, and price.

Hiring a plumber can be stressful given the potentially high costs and complicated decisions that…read morecan be involved. Linek was easy to work with and was super helpful, taking time to assess our needs and options over the phone. Once the plumber arrived, he was very pleasant and tried to find ways to lower the cost of our project. The work is top notch. We will be calling them again for our next plumbing needs.

Yesterday, this company came to me, for which I am writing a 5 star review…read more What I liked was the price (lower than the competition). We arrived quickly, repaired the hole in the shower and cleaned it. Carefully! I recommend and will continue to use this service.

They were very pushy, now seems like a scam. May report to BBU and update review if that is the…read morecase.

I was looking for a plumber to fix an actively leaking sink. It was leaking into the cabinet upon…read morewhich the sink sits. I chose to contact Express Services for it's 40 minute guarantee response, and it's willingness to handle off hour work. The issue is that the "office" was closed around 3:30pm. Surprising. I left a detailed message and have not received a reply as of 18 hours later. I called twice and noticed that while they were not "open", they prominently advised callers of an "emergency" number where presumably you pay emergency service pricing. In short they did not respond to my call so I got no service. I don't have good feelings about this place.

The young man who came gave me an estimate to replace rhe insides of my tiolet or replace it with a…read morenew one. His prices were half what the previous Company had given me. he came the next day and quickly, snd very neatly, took care of my problem and left nothing for me to have to deal with.

Came out on short notice and fixed a plumbing leak I had, much appreciated and would recommendread more

Fred was great. Cear communication and very prompt. He worked around my schedule and completed…read morethe work quickly. No complaints, great experience.