Went here for a livescan and walked right in, greeted right away and was shown the process for the…read morelivescan. I was given the fee upfront and the process was explained to me before we began. I appreciated knowing the entire process, because there were no questions on my part as the lady explained everything perfectly. The employer already received the livescan and I am about to start my new job. Will definitely be back!

So helpful! It made my day!! And thank you for taking my…read morepictures for my passport and for all the details.

Eric and Mary were excellent in helping me get funeral handouts printed last minute today. I'm very…read moregrateful for their kindness and help!

FEDEX IS ASS…read more This is their attempt of making a delivery, that wasn't even remotely at my house.

Great quick and, professional and easy processes for the live scan. No lines and quick service.read more

Charging a 160$ Convience fee for a passport renewals ridiculous…read more Service was good fee is awfull Would not recommend this business Jerry VanDyke Jvthepm@aol.com

Always the place we go to get all of our Notary needs done. They are always so nice and personable…read more and make sure I get out of there quickly. Deanna Meyer

Horrible customer service. I just had a question about my amazon return. No they don't take a QR…read morecode to return to Amazon. And the lady couldn't take a second from talking to a customer and coworkers to just answer a simple question. There was more staff too. All just talking while customers waited in line.

Isabelle is Amazing! She is always so polite, kind & helpful. And, this store is great! I've been…read morecoming here for years and usually stop in about twice a week. I always get great, friendly service.

I printed a UPS shipping label at home and came in simply to drop off my package. I was surprised…read moreand frustrated when I was told I would have to pay for a UPS envelope, even though I receive UPS envelopes for free through my business account. We primarily use UPS for all of our business shipping, so this experience was especially disappointing. I understand that there may be policies regarding packaging, but charging a business customer for an envelope that is provided free through our account seems unnecessary and frustrating. I hope UPS can do a better job of recognizing and accommodating its business customers.

I recently changed to doing my Amazon returns here and have been very happy with their patience and…read morequickness. I have never paid for a return at this location, but in the past at another UPS location they did charge for printing the label when my return is customer packed / labeled so I think other reviews just don't know what Amazon required for their return. I appreciate the convenience this location provides.

Poor Customer service (Chide) I had an extremely…read morefrustrating experience with UPS customer service (chide) on Thursday, September 3rd around 12:55pm. We had a family member overnight our vehicle tags to us because we needed them urgently to avoid having our car towed. We paid $177 for the shipment to be delivered to Las Vegas, NV, only for the shipment to have the destination entered incorrectly as Las Vegas, NM (New Mexico). The sender's address was also entered incorrectly. When we called customer service to figure out what could be done once the package was returned, we simply asked if it could be sent to the correct address. We were told that we would have to come in and confirm the information ourselves, which makes absolutely no sense considering I am physically in Las Vegas, Nevada, and the package was supposed to be delivered here in the first place. What made the situation even worse was the customer service representative's attitude. Instead of trying to help us find a solution, she was hostile, argumentative, and repeatedly talked over me and cut me off. We were not calling to argue about whose fault the mistake was--we just wanted to know what could be done to fix the situation. The phone connection was also cutting out repeatedly, so we called from two different phones to make sure the issue wasn't on our end. When we mentioned the poor connection to the representative, she became defensive rather than simply acknowledging the issue and trying to continue the conversation. Mistakes happen. What matters is how a company handles those mistakes and treats its customers afterward. We paid $177 for an urgent shipment and were left feeling like we were the problem for asking UPS to help resolve an issue with the delivery information. I would strongly recommend improving the customer service training, especially when it comes to listening to customers, not interrupting them, and focusing on solutions instead of arguing. Please review the phone call so you can see how hostile she was being Update to owner response:‼I understand your explanation, but it's being made to seem like I didn't give the store an opportunity to resolve this. The first lady I spoke with, who recommended contacting UPS, was nice and helpful. I'm referring to the second time I called, when a different associate was extremely rude and argumentative. She told me there was nothing they could do and that we would have to pay for overnight shipping again. I even said I didn't want to argue or go back and forth, but she continued cutting me off. I would encourage you to review that recorded call because it will speak for itself. We're not even asking for overnight shipping at this point--we just need the package delivered to the correct address. If the store is willing to resolve this, I will gladly take down my review. I don't like leaving one-star reviews; I only do that when I feel I've been genuinely wronged. If we cannot come to a resolution, unfortunately, that's a lot of money spent on a service we did not receive, along with the way I was treated, and I will have to contact the BBB

Amazing service I come here weekly for my orders, reliable for business! Definitely recommend for…read moreriverside California!

Don't drop off packages here. They will steal the package. I made the mistake to drop off a package…read moreand the rude lady said she couldn't give me a receipt. I trusted her, bad mistake. The package never arrived to the destination. They kept it. It never moved from their office. They should always provide a receipt. This is outrageous. I wouldn't trust them for anything. My husband went in the other day and the same lady told him they don't provide a receipt. He didn't drop off the package. Someone needs to report them to customer affairs ASAP. Or to the Business Bureau.

Had my mailbox for over ten years...Manager ANNIE BROWN is professional, knowledgeable and patient…read more So appreciated never worrying about porch package pirates and they text you when you have a package‼ Great when there can buy postage, do copying, printing and shredding available. Such a pleasure to use this facility. Thank you Annie Brown and staff

I've been coming to this UPS location for about four years and I love them. This location is always…read moreclean, well organized and everyone there is so helpful. I've never had any issues at all.

they don't print labels for you unfortunately and they're rude and sarcastic when helping youread more

So under staffed!!!!! 11 people in line and they only have ONE person at the counterread more

Highly recommend. Easy to work with and great communication. Great quality and I am so happy with…read moreit. I am definitely going to use them again. Thanks.

A++ Highly Recommended!…read more I had an outstanding experience with Corona Print Shop, and I cannot recommend them highly enough. Lisanne was absolutely amazing. She went above and beyond to help me with what started as a relatively small print order, treating it with the same care and professionalism as if it were a major project. The finished product was beautiful, high-quality, and exceeded my expectations. A few days later, I realized I had forgotten to include several other people who had been added to my meeting. I contacted Lisanne and asked if there was any way she could accommodate a last-minute rush request. Without hesitation, she understood the situation, expedited the order, and once again delivered a beautiful finished product right on time. That level of customer service is rare today. Professional, responsive, friendly, and genuinely committed to helping their customers succeed. From now on, Corona Print Shop will be my first choice for all of my printing needs and special events--whether the project is large or small. Thank you, Lisanne, and thank you, Corona Print Shop, for your exceptional service. I look forward to working with Corona Print Shop on many future projects. Thank you again for the outstanding service! Hugo