Gigantic store with so many levels! I could get lost in there for days lol…read more Lots of cute printed tshirts with collaborations. For a heavily trafficked area it was well kept for the most part.

Yelp Review 2026 #4:…read more I've been to Uniqlo stores in Japan and Canada and for the most part, the employees are pretty chill and leads you alone until you come up to them and ask for assistance. Not at this location in Soho! I wanted to check out their Ghibli shirts and they had a very limited collection. I went to the design counter where there was an employee - she was basically physically there. There was no urge to assist anyone or even acknowledge anyone. She was excellent at pretending to be doing something. So, snaps for that I guess. I left without a shopping bag for my frustration.

Probably one of those places that you go to when you have a specific need. This time, I really…read moreneeded a hand and because it's really really hot right now. And they have a really great selection. It's a little disorganized and chaotic, but also a really good place just to spend time browsing because there's so much random stuff

I used to visit the Pearl River Marts previous locations but my first time in Soho…read more It's not as crowded or big as i remembered it, but definitely more organized. Nice place just to browse Chinese decors, knick knacks, clothes, snacks and condiments. I bought some nice pens and a beautiful silk scarf. Prices are reasonable. I happen to chance on their little art exhibit at the back. The Red Envelop show for Lunar New Year. Very interesting. Over all, i like this place, feels like it instantly transports me to China with out leaving NYc.

I have been gifted Baggu totes and was excited to visit the store in Soho. Baggu is known for…read moresustainable bags and accessories. The store carries a wide variety of colorful reusable bags, crescent bags, and a large selection of their newest release of Disney themed products which launched this month. I especially like the Baggu canvas totes they are very durable.

We were quickly greeted as we walked in and the workers were very friendly. I picked up a backpack…read moreand a few exclusive NYC tote bags for family back home. Store was well organized!

Stop and read this review if you want the best possible experience finding pieces that make you…read morefeel absolutely exquisite. I'm writing this review in order, starting with Tiffany, who honestly should be considered as the next owner or at minimum manager of this establishment. The grace, knowledge, and care she brought to this experience completely blew me away. I spent two and a half hours in this store and left with pieces I genuinely would have kept myself up at night regretting if I'd walked away without them. First, let's talk about Tiffany, because she made this entire experience, and then I'll talk about the products. Before that, something needs to be said. Corsets and pieces in this store are meant for events. For being seen. For adorning yourself and feeling beautiful in the world. They are not just for intimate moments behind closed doors, and it's time we stop thinking that way. You deserve to feel incredible, and this is the place to go. Tiffany I spent two and a half hours in this store. Tiffany was the first to greet me. She was always present when I needed her, yet I never once felt pressured. After I chose my first pieces, corsets, I spent most of the time in the dressing room, and Tiffany was there for everything, collaborating with me in the most thoughtful way. She taught me how to lace a corset and let me try it myself, which is no small task, but she was always right there to help. She was honest, genuine, and never salesy. The reason I walked away with so much is simple. She didn't have to push a thing. The quality of this store speaks for itself. She was incredibly knowledgeable, sharing details about a limited edition piece, one of only 15 in the country, and explaining how this brand created corsets for Beyoncé's Renaissance team. And she was absolutely right. The corset I purchased is the most comfortable, flexible, and beautiful piece I've ever worn. I can breathe, move, exist. I could honestly wear it all day and sleep in it, and I look incredible. I never felt rushed. Tiffany's timing was perfect. She was present when I needed help and stepped back when I didn't. She even brought my partner and me water. As a queer couple, we felt completely comfortable, welcomed, and celebrated the entire time, which meant more than I can express. For context, we were supposed to go to The Metropolitan Museum of Art that day, but this experience with Tiffany at Agent Provocateur was better than The Met so we skipped our booked entry time to the museum entirely. She listened. She was thoughtful. She was warm. Truly, Tiffany is a wonderful human being who should be highly favored in any room she walks into. If you want to know what it feels like to be a princess, cared for, guided, and pampered by another woman who genuinely wants you to feel your best, this is it. The Products Bikinis. Mature. Elegant. Beautiful. Chain pieces. Absolute dream pieces. I am now planning a trip to the Caribbean because I have always wanted a chain dress, and the one here was stunning. Any woman wearing it would look like a goddess. Corsets. An incredible selection. I loved all four I tried on. I had to make thoughtful decisions balancing desire with fiscal reality. At the very last moment, I was torn between two pieces. Tiffany said one thing that helped me make the decision that was genuinely right for me and ensured I chose the piece I would have regretted leaving behind. The pricing is a dream and absolutely fair for the quality you receive. I walked away with four pieces, and I am completely in love with every single one. Not a single regret. The Goodbye The bag and packaging you leave with are to die for. So beautiful that you cannot help but smile walking through the streets and taking the subway home, knowing what is inside that gorgeous bag. I was given clear instructions for my corset, which made me feel even more cared for and confident in my purchase. Tiffany even made sure to open the door for us when we were leaving, which honestly melted my heart. I had to give this woman a hug, because in two and a half hours she became my friend. How could women not bond in an experience like this? We brushed right up against closing time, yet I never once felt rushed. We were always exactly on time with Tiffany, and the entire experience felt intentional, calm, and complete. This is how retail experiences should feel every single time. Do yourself a favor and find Tiffany at Agent Provocateur. I do not live in NYC, but after the care, time, and intention Tiffany brought to this experience, paired with the quality of the products themselves, I can confidently say I will travel and work exclusively with Tiffany and Agent Provocateur in the future. That is how you create a lifelong, loyal client.

Horrible place and service. Just asked for store credit after keeping thousands of dollars of other…read moreitems so my wife could purchase more items later and was told "it's past the 14 day store credit policy. Only online is 28 days." It was day 17. Just be aware when purchasing here. They are jerks.

customer horrible. Called the main office 25 times and cannot get connected to customer service…read more Had the same problem your New York store. Update; I must say that The bag that my wife bought was beautiful! It was as described in near perfect condition. Through email we were able to get our situation resolved. The bag was shipped quickly and was packed well.

Genuinely don't understand the flack here when problems seem mostly with purchases through not What…read moreGoes Around? Nevertheless, I've shopped with Lydia & WGACA for quite a long time and they've always done more than right by me. This is a brand with unique, archival vintage items; not just a better deal or something all beat up. The stylists live and breathe fashion, and genuinely enjoy imparting their knowledge with their clients. I will always recommend WGACA to anyone looking for pieces that have so much life to live.

Really nice experience on an uncrowded weekday! A friendly staff helped me bring my items to the…read morefitting room! Honestly she was so friendly, I usually do my own thing so didn't realize the sales staff are so helpful. I got a token for their cafe downstairs with a $200+ purchase. I got the canele and it was so delicious. Completely changed my mind on caneles because I had a dry one years ago and was convinced caneles suck. Who would've thought the best canele I had was at the aritzia cafe ? It was pretty pricey at $7 for each one but they look bigger than the average canele. If anyone knows where aritzia sources their canele, let me know. Otherwises I might have to end up making my own because $7 in this economy?

Cute store! I was…read morethere a week ago to pick out a new coat. I ended up leaving with the cocoon coat made in Italy. It was on sale for 50 percent off and was in my size. The female worker who helped me find my size and checked me out was so friendly. She gave me a token to redeem at the AOK cafe in the basement, despite the fact that I didn't meet the purchase threshold. The desserts looked absolutely delicious. Overall, it was a good experience as I had left with a comfy coat and a delicious pastry.

The customer service was horrible. They had 2 types of red sweat pants in a stack together on a…read moretable with a sign that said $29. When I took a picture of the table and product, they wouldn't price adjust. Their excuse was that they were very busy and that I needed to read the fine print. Additionally, they had signs around the store that said "Buy one, get one 50% off everything." Again, not true and you "need to read the fine print."When I told the cashier any other store would have honored what was their mistake, she said they have a strict policy. I called BS. I ended up returning every thing I got for the sheer principle of it all. They were rude and I will spend money elsewhere. All of the managers could use some customer service training.

Management here should be absolutely ashamed of themselves. I went in for a return only to be…read morecompletely ignored by the available associates. Once I spoke up for myself, they told me to go to the designated (unlabeled) return register, where no one was available. I waited and then eventually someone who seemed like they were the store manager came by and I greeted her while she completely ignored me. She talked with another associate about their scheduling? At 6:08pm. She proceeded to tell people who was on break and who was not. At 6:08pm. After waiting for what felt like forever, she finally acknowledged me haphazardly and then proceeded to ask for my email, which I mistakenly assumed was for the return, even though I had a paper receipt. I complied, feeling done with everything anyway and she asked for phone number etc. it was only at the end when I saw the "sign up for our newsletter" button where she quickly pressed "yes" for me, without even asking me in the first place, that I realized this was for marketing emails, which felt incredibly unprofessional of her and also wasted a good extra minute of my time. Actually diabolical how unprofessional of her this was and how incredibly unpleasant this experience was for me.

Pretty silly business to have doors lock and hand written signs saying to ring the doors, but when…read moreyou ring the doorbell the worker that you can clearly see at the cash register chilling does nothing and the doors just stay locked. Inside does look nice but I never got to go in as the doors never unlocked and no one decided to let me in.

This place is AWESOME! staff was so wavy. Service was so on point. I can't remember the fine…read moregentleman that helped me but he was very cool. The place had good vibes and was very warm and welcoming. VAST selection of denim. I bought some jeans I have been looking for since '21 and the price was a steal.

Fantastic surplus shop with a unique and wide selection of Jackets, coats, vests, shirts and even…read moreshirts. Army, Navy, marines, coast to coast treasure trove of clothes and accessories! If you are looking for something really unique and authentic this will be a great place to look. Friendly faces make the experience even better! These gems are priced accordingly.

Very cool stuff. jackets pants dresses and table cloths. Nice people that were happy to help. Good…read morevibes overall, will be back.

Cramped but somewhat organized?…read more I know that's lightly polarizing yet this store is cuteness overload. It's what you expect older teens /early twenties females to wear. I haven't worn their clothing since 2017 as I am conflicted with their sizing and material but I recently brought one of their makeup bags. It was navy polka-dotted and fits a surprising amount of stuff. Service is slow, but that's due to the crowding of the store. Sometimes I'd see a whole line stretched to the end of Prince street! The value is slightly debatable. I wouldn't get their duffles or tanks, but their sweaters are pretty thick and worth the price.

One of my favorite places to shop for basics! Everything is reasonably priced and almost everything…read moreis 100% cotton. This store has the largest selection although there are some many piles that it's hard to find everything. There are lots of fitting rooms and cash registers so even if there's a long line, you get through pretty fast. Their stock rotates basically every day, so if you see something you like, you kind of have to snap it up. It's terribly crowded Fridays through Sundays and after work but if you come on Tuesday-Thursday before 5pm, it's fairly empty.