I went to Truck access to get a bedrug installed and look for a Tonneau cover. They installed the…read morebedrug and it looked good but an installer was kind of new and cut around things instead of removing them and putting the bedrug under. I emailed Mario on a Sunday and he answered me back in an hour. The next week I brought the truck in and they redid the whole thing. Customer service is incredible as was Mario. It's a family run business that I can t

Truck Access Plus (2549 E McDowell Rd, Phoenix, AZ 85008)…read more I've been at Truck Access Plus since 8:00 AM when they opened, and I felt compelled to write this before I even pulled out of the lot. They corrected a poorly installed Retrax EQ that another shop had messed up -- and that alone took hours. No shortcuts. No frustration. Just focused, meticulous work until it was right. From there, they custom-modified my Yakima OverHaul HD stanchions to integrate cleanly with my ADD roll bar. This wasn't a bolt-on job -- this was real fabrication. They even primed and painted the modifications so everything blends seamlessly. That level of finish tells you exactly what kind of standards they operate under. What truly sets this place apart is the work ethic and culture. Every single person in that shop touched my truck at some point during the day. Not one person stood idle. It was like watching a well-oiled machine. Mario was out there with his crew the entire time -- hands on, leading from the front. They didn't stop moving, and they didn't stop refining until it was perfect. While working on my truck -- which was far more complicated than most -- I watched them complete dozens of other vehicles. Customers rolled in without appointments and were still taken care of. Quick fixes, clean installs, professional attitude. No ego. No excuses. Just pros doing what pros do. They had everything in stock and knew their installations without needing to pull up instructions. Confidence backed by experience. These guys are the real deal. If you're looking for truck accessories, fabrication, overlanding setups, or custom work done right the first time -- I highly recommend the team at Truck Access Plus at 2549 E McDowell Rd., Phoenix, AZ 85008. Thank y'all for making my overlanding dreams come true. The truck isn't just built -- it's a work of art.

Juan was great with customer service and helping me out find washer and nut for my alternator pulleyread more

Picked up a starter and the biggest alternator great customer service shout out to Juan at the…read morefront desk great man!

When we picked up our truck the rims and tires were the wrong ones. Kyle immediately apologized and…read moredidn't even question us. He knocked some money off of it and got it switched out in record time! Fantastic attention to detail and my truck looks BAD ASS! Both John and Kyle are amazing! Excellent customer service. Won't take our business anywhere else now despite the long drive. Top Notch!!!

Just wanted to know the outstanding service from the Lyft shop. I had to buy a pair of springs…read moreafter another vendor installed a delete air shock kit. The springs in the kit were way too soft so I had the lift shop install a separate pair of springs that they recommended. I only had to wait a few minutes after the appointment and was very happy with their service. Thank you so much.

Absolute best! I first needed my wheel bearings repacked. Ulises and Priscilla worked with my…read moreschedule and met me at the parking facility of my RV. They arrived early and completed the repacking faster than expected. Price was very good and great couple to work with. I then realized my toilet was overly loose and smelled bad. I called for an emergency repair since I was leaving for vacation in 2 days. Ulises was able to come that evening after his last appointment and made all necessary repairs to fix it. Then the next day, I took my RV home and realized my trailer brakes were very spongy. I was about to tow to SoCal and didn't want bad brakes while towing through the mountains. So I called them again and even though Ulises was fully booked, he came out to my house the very next day at 6:30am before his first appointment to make sure my brakes were in good working condition. Even though he lives 45 minutes from my house, he went out of his way to make sure I was safe and ready for the long tow. Ulises and Priscilla are the absolute best. They really go out of their way to make sure all their customers are safe and happy. Not only that, they don't overcharge for the emergency visits. I can't say enough about them.

great customer service! second time using 5-Star and highly…read morerecommend them. Priscilla always responds promptly and professionally. Ulises did a great job and got the A/C unit installed and operational very quickly. we felt that the price was fair and much better than a dealer as far as down-time goes 10/10 would use them again.

A job well done. Thank you for being a shop we can trust…read more We drive 45 minutes to use this shop. We've been here 2 xs they are honest and have good prices. We highly recommend this shop.

COMMENT FROM OWNER DID NOT HAPPEN…read more Original review: Didn't even use their service after dealing with the guy working in the front... rude, unprofessional, condescending, & just a horrible experience. Inside was filthy, bad communication about having to keep my car for weeks, just horrible customer service 0/10. Repair Pal needs to discontinue them for warranty issues. Also, his response is hilarious & 100% FALSE. After the horrible interaction, I literally said I'm not leaving my car here and left to find somewhere else. No "belligerence", going over the counter, or trespassing haha get a life man. His response says it all -- DO NOT TRUST THEM WITH YOUR CAR

Terry and Randy are stand up dudes. I took my Jeep JK there to diagnose some cooling issues amongst…read moreother electrical issues. They had it figured out in 2 hours and have the Jeep back to me in less then 3 days start to finish. I couldn't be more thankful. They also did a complete Engine replacement/build in my father's 2009 Silverado which required a high degree of skill due to the motor being tuned-cammed-headers etc. I won't take a vehicle anywhere else

This place is horrible. Terry the owner is a condescending prick who treats the customer like…read morethey're beneath him. We paid a lot of money for what we thought would be a new engine and when we got it back three weeks later it was just our engine rebuilt but not well. The check engine light was still on and when we went to do our first oil change we found the engine has been mounted oddly so we could no longer use the recommended filter size. Additionally we also found that the vacuum lines weren't connected and laying on the exhaust manifold under the leaking valve cover manifold. The radiator hose was on an antique plastic garden hose shut off (which was broken and leaking) and the plastic tubing had vise grip hose clamps. The exhaust manifold only had one bolt in it and it wasn't even tightened all the way. There were additional leaks that caused a small engine fire with melted wire sheathing. For the money and the time we should have just bought a new vehicle or did the repairs in a parking lot somewhere. So if you want to get ripped off and screwed over hit this place up. But remember to save some money for the post repair repairs. I'll be over here pushing my vehicle off the road and crying over the craptastic services I received.

They were quick to respond during the initial outreach and quoting process, offering a very fair…read moreprice and getting me scheduled within 24 hours. The service was friendly and professional upon arrival, and both the time and labor cost ended up coming in under the original estimate. I'll definitely be returning for future needs!

Showed up for my appointment that I had made a week in advance and they didn't have my part…read moreordered. This was an hour drive for me and I took the morning off work for it. I showed them the text messages I had showing all communications of appointment and part would be ordered, and didn't even get an apology. They just stated they could get the part later that day but couldn't guarantee it would get installed same day. Big disappointment and waste of my time.

I was in the process of looking to purchase my first used Class c RV…read more I scheduled an inspection and W&R was timely, thorough, patient, and very customer friendly. I drove my RV home and had no issues on my 7 hour drive home. Thank you for being so reliable and trustworthy. I would not have purchased if I didn't feel the inspection wasn't thorough.

Our company had wrenches n ratchets out to service one of our vacuum trucks. They were on time,…read morevery knowledgeable, and affordable. Communication was absolutely wonderful with updates and estimated arrival. Their two technicians are very kind and informed us of everything they were doing. Highly recommended