Worst towing service I've experienced in New York. Called because I had a flat tire. I wasn't…read morefamiliar with the area and didn't know there was a 24/7 tire shop in Manhattan, so initially I requested to be transported to a tire shop in Brooklyn (where I'm from). I did further research while waiting and found a closer tire shop in Manhattan that was still open. I called the tow driver back and requested to be dropped off in Manhattan instead. The driver had the worst attitude over the phone and rushed me off the phone. So no problem...just figured he was in the middle of another tow. So he arrives and I reiterate the fact I'm no longer going to brooklyn. he gets yet another attitude and says he won't take me to the tire shop in Manhattan. He then proceeds to leave. This tow driver was completely unprofessional. I will take my business elsewhere...

They were great, the rep who called me was extremely nice & understood I was stuck with my 3 kids…read morein the middle of Manhattan. Though the driver was held up in traffic he was very nice and took over once he arrived. I didn't have any issues & since they emailed me my receipt my insurance company had a quick turn around time foe the reimbursement.

Had an accident at 9 am and waited over 2 hours to get a flat bed to pick up my BMW. I called…read moreManhattan Tow around 11am and they were on scene within 20 mins. They save me a huge headache. The driver was professional and nice. Strongly recommend them if you ever need a row

I called this service on a Thursday morning at 11. I was completely done with the task by 1:30…read more Came RIGHT OVER and took my Jetta Sportwagen to the mechanic out by Islip Airport from Lindenhurst pretty much immediately. The price was correct. I'm embarrassed that I didn't do this days ago. I was trying to get it done by friends. It just doesn't seem like it would be worth involving anyone when this outfit was prompted and reasonable. He was very careful with the car and drove like my grandmother! Perfect! I don't want so hotshot racing down Sunrise Highway with one of MY cars up there! I am putting this service on speed dial.

The other night I locked myself out of my vehicle and had no one to call, with my phone dying I…read morequickly looked up a towing company and found V Towing. I spoke to Andres and he was a superhero!! He knew I was in a parking lot alone and with no phone and rushed to me, he got to me in less than 45 minutes and was so friendly and just the biggest help, very grateful for him that day. 5 stars ALL around !!

Doug is a straight shooter with quality work that he stands by. I've been using this shop for all…read moreof my body work needs over the years and have suggested them to many people who all have beyond happy. He'll work with you on payment options and is always helpful for any additional work you want done on your vehicles. I bring my truck in once a year simply to get detailed and everyone always comments on how new my 7 year old truck looks. I am and will be a lifetime customer!

SCAMMERS. I would give zero stars if I could. STAY FAR AWAY. I requested a quote, when I realized…read moreDoug was severely overcharging me, I asked for a breakdown of the charges. Upon asking for a simple breakdown of the charges, it offended him, and he turned into a rude, arrogant, and nasty man. No words can describe how bad of an experience I received here. Upon numerous other inconveniences I experienced, I will NEVER return.

My car was stuck in my parking garage in Jersey City and called about 10 towing companies who could…read morenot help me because the clearance for the garage was too low . I called these guys and they knew exactly what to do . They have a low clearance truck that had extra wheels on the back to put under my car because it was all wheel drive . They were very professional and reasonable for the work they performed. I would recommend them to anyone looking for a one stop call .

I'm not sure why I experienced something completely different than these othe reviews. I called to…read morehave a car towed as it was parked illegally in my driveway around 7 PM. When I called the guy said he'd get a tow truck out to me in half an hour and promptly hung up. Mind you, he never asked for my address so I called back in half an hour and asked for a status update. "Oh we're sending someone out soon," I replied "do you even have my address?', he replied "oh yeah I was going to call and ask for that" (sure you were). After giving him the address I waited 4+ HOURS, finally after 11 PM I called them and told them to cancel the tow truck. I hate giving bad reviews and ruining someone's business but this was really unprofessional, are that many cars being towed on a Wednesday night?

NYC Towing Company saved the day for us. I was with my 2 little kids…read more when the car broke down. They immediately sent a wonderful fellow. Not only did he arrive before the estimated time, his kindness and attitude put all 3 of us at ease. He was extremely knowledgeable about the car and gave us a ride home with all of our stuff before towing the car to the auto shop. Unbelievable service!

RIP OFF! I called for a jump. The man that answered the phone said 10 minutes they are 5 blocks…read morefrom my apartment. 45 minutes later they showed up. The service guy complained about the way he had to jump my car. Five minute job and he charged me $80.00! I received a jump last year and called a tow truck from Queens and they only charged me $50.00. Ask prices before you commit with this company.

I took my car to always Towing Collision and it was a wonderful greet and meet fit's. They were all…read morekind. The owner especially was very kind. The repair my car beautiful and with excellent service. Please if you ever need body work or a paint job. Go to Always Towing & Collision. You will be greatly satisfied.

My husband and I have 4 vehicles on Turo. Unfortunately one of our vehicles was in an accident…read morewithout our knowledge. The vehicle was towed by Always Towing & Collision LLC. We had no experience working with them but after this, they will be the only towing and auto repair shop we use. From the first phone call I made to them, frantic at 4:30am trying to locate my vehicle, Tia and the team have been nothing but stellar. They helped us work with Turo to get reimbursement, calling the Turo customer service specialist themselves and advocating on our behalf. They kept us updated each time we called and allowed us graciously to stop by to check on the car. They did numerous safety tests when the sensors on our car were failing. They did a wheel alignment. They cleaned the car inside and outside before giving it back to us. This place is truly the best. I cannot speak highly enough of Tia, Stacy, and all the mechanics that had a hand in repairing our car. While I hope to never have to bring another vehicle in (lol) I am assured that next time we have an amazing company to work with. You all are the best!

Awful service!!! I scheduled and confirmed several times, but they never showed up. Totally…read moreunprofessional and unreliable. Keep this in mind before using their service, or you'll regret your decision.

They were super helpful and really helped me in a fraught situation when my tire blew out on the…read moreSouthern State parkway in fast traffic. Also calmed me dow every step of the way!