The business/first class is top notch. Great flight, lots of amenities and great food. Smooth…read moreexperience from the moment we arrived at the airport. Whether it's their partnered first class lounges like Lufthansa or their own lounge, they provide comfortable accommodations, good food, service and amenities. ITA is the only way to fly when you go to Italy.

I flew ITA Airways for my birthday trip to Italy, and it was such a great start to the celebration!…read moreThe food service was genuinely impressive--they served several snacks and full meals throughout the flight, and everything tasted surprisingly good for airline food. The movie selection was perfect and gave me the chance to finally catch up on shows I'd been meaning to watch. The seats were super comfy too, not to mention my window seat view catching magic hour --I slept like a baby, which never happens on flights! Overall, ITA Airways made the long journey feel easy and enjoyable. I'd gladly fly with them again!

I had a great experience at Leonardo da Vinci International Airport. The arrivals area was…read moreimpressive, with bright, modern hallways and beautiful statues that made for a welcoming first impression. Departure was even better. Security took only a couple of minutes, and the process was incredibly efficient. I didn't have to remove electronics or liquids from my bag, and I even realized afterward that I had accidentally left a bottle of water inside. The screening technology seemed very advanced and helped keep things moving smoothly. The airport was clean, well organized, and easy to navigate. Overall, one of the most pleasant airport experiences I've had in Europe.

Leonardo da Vinci - Rome (Roma) inItalian Fiumicino Airport (FCO) is Italy's largest and busiest…read moreinternational airport, serving as the main gateway to Rome and the country as a whole. Good news...it offers modern security measures with facial and fingerprint recognition. Bad news... passport control is horrific!!! We waited over an hour in the passport control line as we weaved through a maze like little slow moving mice. This is the longest passport control line we have ever experienced. You would think with millions of visitors each year, this process would be much improved. Transportation links are good. Rome's Termini train station is a available as a means of transportation. Taxis and ride services are readily available, making arrivals and departures straightforward. Taxi rate was a fixed rate of $55 euros. Beware...The were airport scammers offering the same services for $80 euros plus.

With Alitalia, I flew from EWR to Barcelona. My original flight with another airline was canceled…read moredue to a technical issue with its plane. Many of the passengers were then redirected to other airlines, so that's how I got to experience flying with Alitalia. Comparing it to the original airline with whom I flew back home later, Alitalia blew them out of the water. The service at the check-in desk was good. We had a connection from Barcelona to FCO. I'm curious though when reading other reviews how their experiences don't sound so great. Perhaps my experience - as I was pushed onto Alitalia due to my original airline canceling - may have been a fluke. It was my experience with the airline; so that's what I got. Perhaps there are differences based on flight routes.

My experience with Alitalia was extremely disappointing. They lost my luggage, and it only showed…read moreup three weeks later. That alone was already unacceptable. To make things even worse, when I finally received my bag, everything inside had clearly been moved around and messed with. My belongings were all disorganized, as if someone had gone through everything. This caused a huge amount of stress, inconvenience, and frustration. I expected much better from an airline of this size and reputation. Very disappointing experience.

After 9 days in Italy I was ready to go home…read more My flight left on time and arrived on time no issues It was literally the longest flight of my life Crew was mostly friendly People who sat next to me were friendly and courteous My luggage was fine No major issues

American Airlines, or to me, American Scarelines where time efficiency goes to die and planes go to…read moremaintenance... constantly. They steal about 100 hours of my life on a yearly basis since 2017. The flight attendants are correctional officers with beverage carts and first class is just bigger seats these days. The bigger the seat, the more the disappointment. Good news for them, ALL airlines are bad. If anyone wants to buy me (and insure/maintain) a jet, I'll take flying more seriously.

This is my second time doing a short-haul flight through the ultra low-cost carrier. The ticket…read morecounters are located all the way at the end. We had to drop off our bags and that was painful. There was a long line and it's self service. We had an issue because apparently you need to use their app for this process. We eventually flagged down one of the workers to help us. In the boarding area, they start scanning tickets as the previous passengers are deboarding. As in the plane isn't ready and they make you wait and stand in a holding area. What's the point in that...? Overall, it was a far from great experience.

RYAN AIRLINES damaged my suitcase 12 weeks ago. I have been in hell trying to get them to pay for…read morethe damage and instead of just issuing a credit like a normal airline, they have made me jump through hoops. They wanted all the pertinent information, which I supplied. NO RESPONSE EXCEPT A SYSYTEM GENERATED EMAIL AND THEN NO RESPONSE FOR 3 WEEKS. TRY to call them, nothing. I received an email stating that they were going to honor the claim, but not for the full amount of the luggage that was damaged. The amount of the damaged luggage was $435.00 and they have offered me €50 and told me that is all they were going to pay. I have tried to collect the money as a principle matter but they wanted a copy of passport which they have had since this all started. No reposes again. THIS AIRLINE IS A JOKE AND A TOTAL SHIT SHOW. PLEASE DO NOT EVER USE THIS AIRLINE....... AND THERE IS ALWAYS A CASH GRAB HERE. Try to find another airline who actually value their clients......... IF I could give this airline a negative review I would. I HOPE THE PRESIDENT OF THIS SHITHOLE AIRLINE READS THE REVIEWS AND MAKE SOME CHANGES TO IMPROVE THIS BUT I DOUBT IT. SOON YOU WILL BE JUST LIKE SPIRIT AIRLINES............GONE AND TRULY FORGOTTEN. AGAIN, DO NOT FLY THIS AIRLINE...........

I had an excellent experience with Delta at FCO…read more Delta Customer service was very kind and efficient, and my bags were properly tagged to my final destination. Unfortunately, there's no delta sly club at this airport (under construction vs. not built??), but you can enjoy the ITA lounge. However, by the time you go through customs, and Italy's version of TSA, and then walk through the plethora of duty free shopping, you'll barely have time before you have to be at your gate. The main reason for the 5 star review was the wonderful service provided by delta flight attendants on both my flights. They were attentive and so personable! The plane was clean and the bathrooms (on both flights) were kept in impeccable condition. I flew economy on my way to Rome, and decided to upgrade to Delta first class (Delta One) on my return flight to USA. And I was treated with kindness and professionalism regardless of my class ..Bravo!! Overall, I highly recommend Delta to/from Rome (FCO).

Why do I keep flying Delta? I'm done now. Really done. This is it; I hope. Today Delta reached an…read moreall time low at FCO. If you've been to this airport before, you know you will have to wait in line after line for hours. You have to arrive 2-3 hours early. We arrived at 6am for our 9:45 flight. Welp, Delta wasn't even there yet! We had a line waiting to access the kiosks and to start checking bags. Everything was shut down with no employees. The employees all rolled in around 6:45am. So of course, we had to wait longer until everything was set up. What a mess.

My bag was lost by Iberia even though I made an effort to buy business so it had that priority tag…read more The service they use, Aviation Services is so incredibly rude! They make it so difficult and unpleasant to help you with your bag. I can understand it's not the most fun job, but I am never rude or "karenish" but the people there have zero empathy, provide no solutions and it's incredibly frustrating. Shame for Iberia for using this service which makes you not only despise Aviation Services but hate Iberia. I hope you never have to go through this ordeal.

Never and mean ever fly this airlines, I've flown a lot and understand misplacing luggage can…read morehappen but the lack of customer service was rude, you could not get ahold of a human to talk to and they just gave you one computerized message after another, we didn't get our luggage for over two days and the only reason we did get it was because WE went back to the airport and paid a 60 euro cab ride to get it because they refused to bring it to our hotel before our train to Florence departed, this cost us a missed tour that was paid for at over 159 euros, it was either that or risk not getting our luggage the rest of the trip, when we did get the luggage we weren't even given an apology, we will NEVER FLY with this incompetent and lack of customer care airlines again and would suggest avoiding them unless you like having half your vacation ruined. Getting reimbursed will be another matter all together I'm sure.

This is the worst airline experience I've had. We are in Rome without our checked baggage and they…read morewon't do anything to help. We were told to fill out a form online. Online form won't let you fill it out. Tried calling Delta (who included KLM in our flight). They kept us on hold for 45 minutes. Gave up. Called Air France, per KLM instructions. They are forcing us to spend our time in Rome going back to the airport to get their form. Why can't they email it? No one knows.... I would never choose this airline again.

We had amazing service! Drivers were on time and friendly. Cars were clean and spacious for luggage…read moreand five people. we had two vehicles for 10 of us and used Mia Limo for four different trips while in Rome. would highly recommend for anyone traveling to Italy spend a little more it was def worth it!

Matteo and his team are gems. I can recommend their services without reservation! We had a wedding…read moreto attend in a small village near Rome, we had six people, five separate transfers to arrange with different passengers and luggage in each transfer, and 4 different locations for pick ups and drop offs. It was a complicated itinerary, and sadly I do not speak Italian. Matteo and his team were extremely helpful, prompt and excellent with their communication. If the need arises we would definitely recommend them again.