My water heater stopped working on the 4th of July and I called Comfort Zone the next morning…read moreexpecting to leave a voicemail being the day after the 4th. Not only did they answer, they had someone out a few hours later installing a new water heater!! They did a fantastic job, we're very fairly priced, and even cleaned up so good you wouldn't know anything was torn out or replaced. I will recommend this company to everyone I know!

Beware of this company they charged me double the price for a job.I had a part replaced on my air…read moreunit that cost 10-30 dollars.I was charged $650.My air went out on one of the hot days because live in a colonial style house it was extremely hot.I spoke with several other companys the job is under $300.Meanwhile I've tried to reach out to a manager several times and can't get a resoonse.

Great response time after initial request for a quote. Customer service on phone was very polite…read moreand everyone was professional throughout the whole process. The tech that changed my garbage disposal was on time, followed all COVID safety protocols, was very nice and he had paper covers on his shoes for entering my house. He was very efficient and also patient with all my questions. Also, he gave great advice on how to keep my disposal unit running it's best. Great business and now my new "go-to" for all my plumbing needs!

I'm new to the area and a friend recommended Nelson Brothers. Easy scheduling (good) but the the…read moretech did not show between the scheduled window of 1-5pm (prior job went long) so they rescheduled me at 2pm the following day (good) and sincerely apologized for the delay (also good). At 3:45 the next day (today), I called their office to inquire - tech is on his way. The tech calls me at 4:05, I'm 30 minutes out!! I explain that is not going to work. I thought you were out front. The service manager then calls me (good) but I cannot make their time work. So as the customer, I (we) have no recourse but to use someone else. I need better communication and a strong commitment to service. I will NEVER use Nelson Brothers because of this experience because it's my only recourse. Applauld good service and shop elsewhere when it's not delivered.

Sewer line was clogged. They were able to come out the next day. They used the power auger and…read morefound roots about 40' away from the house. Once it was cleared they ran a camera and showed me where all the roots are coming in. Friendly repairman who answered lots of questions I had (get your monies worth people, ask them questions!) It was steep at $423, but he gave me some top money saving advice.

It was a very stressful situation and Cregger made it worse. The plumber was rude to me and I…read morebelieve it was because I am a female. They overcharged me by 2000 dollars. The GM said they had to pay for their 85,000 trucks. I spoke with him today and told him that he did say that and on another review, he lied, and did say exactly what i quoted. I do not make things up. He said they spent 15 hours on my job, another lie. (suggesting they were looking for materials which somehow took an additional 10 hours) They spent 4 to 5 and did not even work the entire time. They are THIEVES. STAY AWAY FROM THIS BUSINESS

This was the 2nd time I hired them for a required Madison Heights rental furnace inspection…read more Garrett Cross came out. He was on time, called when on his way. He was very professional and thorough, answered my questions too. Price was good, would use them again.

I'm very happy with the equipment they installed, that is 5-stars all the way. It works very well,…read moreis ridiculously quiet, and the install is beautiful; a work of art, just check out the photo. Edit: We just had them back out to install a new ductless mini-split system to cool our home and their work was, yet again, top notch! They were prompt in coming in and providing an estimate, helped match us with an electrician to get power to the unit, provided us consultation to help ensure we got a unit that would suit our needs today and tomorrow without overpaying, and then did another beautiful install. For both heating and cooling they are prompt, courteous, and I've never seen cleaner work. They are neither the cheapest nor the most expensive estimates we received, but they are the absolute best value for the money you're going to spend.

Came out within hours when our furnace went out! Said we could call, leave voicemails and even text…read moreand they'll get back asap. We will only use them and recommend them from here on out. Thanks so much for being amazing!

I had a system installled by a different company a few years ago and it was never charged…read morecorrectly. I called the famed T&G and they tried to rob me blind after they came out with some outrageous pricing for refrigerant. Contacted at least 5 other companies that would not tell me how much per lb they charge for refrigerant the tech will let you know after the diagnostic, no thank you. I message prime time here on yelp and the pricing was up front and reasonable. Tech arrived within the arrival time frame was knowledgeable and completed the task within 20 minutes. I call them first the next time i need service.

I live out of state but have a condo in Royal Oak; so it's not easy to find technicians you can…read moretrust. The last HVAC company I used said every little thing was a big problem, and because I wasn't there to see it in person, I had to take their word for it or lose the service call fee. So I'm glad I found Lance. He was able to fit us into his schedule right away and get our heater up and running again. No nonsense, just solid work. I'll definitely call him again if needed.

Cannot recommend Owens Heating & Cooling enough! Clean, prompt, and courteous service for a great…read moreprice. We will never go to another company for our furnace and A/C needs! Lance is truly a pro and you can tell looking at the work he did replacing our furnace. There isn't a wire out of place, and everything is bundled up and labeled accordingly. He was courteous, diligent, and worked quickly which I feel is a rarity for home service calls like this. Thanks to Owens we won't be freezing through the winter!

Jim came out on a Saturday morning to fix a sink we had accidentally broken (tried to make a self…read morerepair that went awry) the evening before. Did a great job fixing it and letting us know what was going on every step of the way. Glad to know I have a reliable plumber that I will be calling for any future needs!

Once again, Jim from Even Flow Plumbing came out and saved my life. He snaked my drains and did…read moretwo for the price of one. He is honest, hard-working, reasonable priced and really knows his stuff. He is the first call I make when I have a drain or plumbing issue, and I have used Even Flow for many years!

We had water and other things coming up through the floor drain in our basement, so we called…read moreParadigm around noon on a Thursday. They said they wouldn't be able to have someone help us until the next morning. But, they called me and said that one of their customers canceled. They sent a gentleman out to our home and he fixed everything quickly. He also gave great customer service. He was patient and kind when it came to the ridiculous questions our kids were asking him. Great business-give them a call!

Paradigm plumbing does a fantastic job. They are punctual, polite and professional. Mike R. was…read moreterrific. His communication and follow through was excellent. Solved my issue . I would highly recommend.