I accidentally locked my keys in my car. called AAA and they contacted Riverside. They arrived…read morequickly and took care of the problem right away. The service man was very nice and professional. Thanks for the fast and friendly response.

When I was stranded, Stan came to my rescue. I can't speak highly enough of this dude…read more I was driving through West Virginia when sensors in my truck started acting up and trigger engine power reduction. I was about to slowly get off the highway, and as I came to the exit, I saw a Chevy Dealership within reach, but as I tried to force my truck over there, my truck completely died. I pushed and pulled my truck into the parking lot of the Paul White Dealership, but their service center refused to help me. They suggested I tow my truck 15 miles to the next closest Chevy dealership. It was 4 pm in the afternoon. I needed to get to Asheville, NC that night. I googled around and found Riverside Service Center. I called them up. They said they were closing at 4:30, but they could tow my truck over the river if I need their help. I realized they were my best option. At 4:30, I got nervous. Stan and tow truck still wasn't there. I was afraid he'd called it a day and forgot about me, but back then, I didn't know Stan. If I knew Stan like I do now, I wouldn't have been nervous. Just before five, he came around the corner and picked up my truck. He stayed late and worked fast. He quickly got a sensor ordered and replaced to get me back on the road within an hour. I was amazed, and I still am incredibly grateful for his help. Have an issue with your car? Go see Stan!

Tyler is always professional, prompt, and knowledgeable. We have used this service nearly 20 years…read more He values his customers. His price is reasonable compared to other companies.

I called Pappy's because my air conditioner all of a sudden couldn't keep up with the heat, so I'm…read morethinking it just needs coolant. First they charged over $212 just for the service call! This was after they took $45 off when I complained about the price. Then they told me that my coolant level was fine, and I needed either a $1200 thermal expansion valve or a $2200 coil. With such a high price on the service call, I wanted a second opinion. I called Dodrill. They came and charged $89 for a service call and $158 for coolant (which was low) and a sealant. Everything is now functioning perfectly. So glad I got a second opinion, just wish I hadn't wasted my time and money.

Ray does great work. His prices are very fair. He also gets back with you in a timely manner and…read moreis very trustworthy.

I have used Rays H&C for years. They Know their business. They are pros. I have never had an issue…read morethat they could not fix.

Extremely helpful and quick response to emergency! Would call again for their servicesread more

They did provide prompt service; however, this service came at an over-inflated cost. A simple…read morelow-amp fuse had blown on a relatively new air handler (also installed by ELCO). ELCO billed the 90-year old homeowner 5 hrs and almost $700 for a 1 hr job. Upper management offered no plausible explanation aside from "it's like trying to find a needle in a haystack!" Again, they charged 5 hrs for a 1-hour job. CUSTOMERS BEWARE !!! Will not be using this fly-by-night contractor again. Will also warn others about ELCO's billable hour scheme. The final invoice was insulting & borderline fraudulent.