They have the worst service that I ever had from a Heating & Cooling Business and they charged me…read moreover $200 for doing 2 minutes worth of service

Had a water leak on my mainline; They did an estimate of 3,750 if they had to tear a part of the…read moreconcrete on my driveway. Luckily, the leak was just the piece that connects to the mainline. They replace it. It was a 3 and a half hour job and they still charged me 3,750.00 just to dig the hole and replace a bathroom faucet. The guys they sent did an excellent job but they for sure overcharged me. It's sad but I don't think I can recommend this company.

First class service and installation. Very fast and saved us from the heat! Very friendly and…read morehonest, did what they promised . Very reasonable price. we will certainly use them in the future.

Tyler is always professional, prompt, and knowledgeable. We have used this service nearly 20 years…read more He values his customers. His price is reasonable compared to other companies.

We called them on a Friday, late in the day, for service on our furnace. The furnace was kicking…read moreon, but not blowing hot air. They came out right away, even though it was close to quitting time and they had it fixed within an hour. They were very polite, knew what they were doing and were super quick! I was worried about how much it would cost, but surprisingly after all was said and done, it was fixed for under $200! I would definitely recommend their service and if needed, I won't hesitate to call them again.

My son works as a vice president of a local company and offered his opinion to me about Best…read moreVirginia HVAC work. He met an elderly woman. Best Virginia financed it for 20 years. It basically saddled her for debt for for the rest of her life. It was borderline criminal. I sure wish elderly people go more breaks and respect. They really need help. They are on a very limited income. It's not right.

DO NOT USE BEST VIRGINIA They tried to rip me off. They…read morewanted to charge me $1500 for a repair, so I told them I would get a second opinion before spending that much money on a repair. In the meantime, they tried to sell me a filter that wouldn't work, a whole new HVAC system, and a service contract. They came to my house to sell me stuff, not fix my stuff. The new tech fixed it for $250. Best Virginia is either incompetent or a scam artist.

We called late in the afternoon, around 3 pm, on a Friday because our furnace wasn't blowing hot…read moreair. I was afraid they wouldn't be available to come out that late in the day, but they said they would be right out and they arrived shortly thereafter and had my old furnace working like new within the hour. They were very polite and quickly got it going without breaking the bank! It was under $200 when all was said and done and we were so happy we gave them a call.

They aren't there to service you, they are there to sell you stuff. Before they even looked at my…read moreA/C, they tried to sell a filter system. Then they tried to sell me a service plan and quoted me on a whole new system. Oh yeah, THEY DID NOT FIX ANYTHING. They charged me $500 for a part that was supposedly bad, then they wanted to charge me $1500 to "braze on the new part, drain and refill the system". Three guys were there for 3 hours, AND THEY DID NOT FIX ANYTHING. So I said no and wanted a second opinion. The new service guy (just one) fixed it in less than a hour and charged $250. They are incompetent or scam artists, or both. Use at your own risk, or wallet size.

Today Nick Morlachetta and Conner Mayhorn were here to trouble shoot my outdoor lamp post light…read morewhich has not worked the entire 5 years I have lived here. They tracked down the problem and gave me options for fixing it. They both were courteous and knowledgeable. They also fixed my overhead light in my bedroom. I will always call Best Virginia for my electrical and HVAC service. Helen Haner

Outstanding Service & Dedication!…read more Matt and Elijah came to my home to repair leaks in a newly installed system, including rebuilding the supply plenum and reinforcing and reattaching the supply lines. From start to finish, they were professional, courteous, polite, and incredibly conscientious about making sure everything was done correctly. They truly went the extra mile--working well after sunset to ensure the job was completed the same day. My experience with them was outstanding in every way. I would wholeheartedly recommend Matt and Elijah for any HVAC work you may need!

Ashworth heating and cooling recently installed new units in my home with numerous promises that…read morewere not delivered. I want to share my experience so you can make an informed decision about a very expensive purchase. Management Immediately told me the service call fee would come off the top of the HVAC systems price; never saw that promise. Management scheduled installation for the Monday right after the purchase which turned into Thursday, then Wednesday, no later than 9am. On Wednesday midmorning they still hadn't arrived with the units. I finally received a call from the tech who said he told the management that they had to finish a previous job and would get to my house when they could, though I was never notified. It was mentioned many times how I'd never know that the installation team were ever in the house after they finished the job. Though they did put down tarps, they were not sent vacuums or brooms to clean up the mess of taking out the very old units or installing the new ones. It was obvious they had been there. The team that was mentioned many times, as in, we'll send a team to quickly remove and installed the units quickly, was comprised of two young men. Matt was the installer and Eli never stopped lugging the heavy equipment and whatever was needed for the installs. They were both very nice, polite and worked nonstop and were certainly doing their best. The first day of installation they stayed until 9pm to try and finish the job. When they were finally ready to leave, I realized they had not been given all parts of the units were promised and I'd already paid a great deal for. Matt had left an old, 40-year-old filtering system, that no long worked, in the new unit. He didn't even know the new filtering system was not included. He said they come back another day and install the purchased filtering unit. I went to turn on the heat after they left and it didn't work. It showed an error message with a code that had to be fixed before the heat would work. Now I had no heat until that was fixed along with installing the filtering system. No one bothered to call me from Ashworth the next day, so the following day I called them to reschedule for the already paid for work to be completed and they didn't seem to know anything about it. The following week Matt and Eli came back and installed the filtering system and didn't know why the code came on. The work looked good, but I had made myself a check list to make sure everything was actually completed and checked. Matt said he had tested everything and it all worked. I had been told a couple of times that after they completed the job that someone would come check their work to make sure it was all done correctly. I never saw that person. After they left there was a gas smell in the house so I turned off the gas valve (the old one that had not been replaced with the new system). I then called a reputable plumbing and electrical company to complete the job so that my house wouldn't blow up or I'd be killed by carbon monoxide poisoning. Since the gas lines had not been tightened, there was a gas leak, so they installed new lines and a new valve. Everything was now accurately checked and tested by the plumbing and electrical company. Think twice before you buy from Ashworth Heating and Cooling.

I rely on this company for everything. They have installed my new tankless water heater to fixing a…read moremajor leak in my basement by unclogging a French drain that had tree roots in it. Every single employee is kind, knowledgeable, and very trustworthy/professional. Their prices are fair as they are not out to gouge, but to repair the issue and establish trust for further business.

I called for plumbing assistance and within 30 mins, they were at my door, fully equipped to…read moreresolve everything. My issue was resolved professionally and I was pleased with the result.