O.M.G. they are great. Came out quickly and they were here for 15 minutes and fixed my problem. I…read morenever even thought of checking the outside wires to see if the puppies did anything to them. Wright Choice definitely was the correct choice to go with. They found the problem in 5 minutes and had it fixed in minutes. There phone number is on the top of my list and in my phone for service. Thank you so much

11/28/2022. If I could give Karl and team more stars I would. The service delivered was…read moreprofessional and performed on time. My home and concerns were respected. I had many questions that Karl patiently answered. He assisted me with a Mass Save loan application as well as a rebate for installation of my new furnace. Prior to installation he came to my home and discussed optimal options that would work best, as well as offering many ideas to improve the visual positioning of ductwork. The team arrived on time and worked quietly and efficiently throughout the day. The work area in my basement was left in an orderly fashion. I was delighted with the extra touches they did which was certainly over and above but they considered as essential to complete their work. I am definitely happy with the fair price and quality work done. I would absolutely recommend Wright Choice Heating and AC

Paul came out within hours & replaced our water heater. He…read moreis efficient and reasonable.

Couldn't recommend Vona Plumbing more highly! Paul answered our call immediately. He was prompt,…read moreknowledgable, professional, honest and enthusiastic about his work. We had a boiler that had failed and he answered all our questions, thoroughly explained what our options were, had the new system delivered the next day and he immediately installed it. The work was top notch and he would be our first call for any heating issues in the future! Abby Thomsen

From start to finish, this company delivered outstanding service. Their team was professional,…read moreknowledgeable, and extremely respectful of our home. They walked us through every step of the installation, answered all of our questions clearly, and explained how to use and maintain our new heating system so we can get the most out of it for years to come. The installation itself was done with great attention to detail -- they arrived on time, worked efficiently, protected our floors, and cleaned up so well it looked like they were never here. The difference in our home's comfort is incredible, and you can tell the work was done right. It's rare these days to find a company that combines fair pricing, quality craftsmanship, and exceptional customer care, but they truly delivered on all three. We highly recommend them to anyone looking for reliable heating services. We are beyond satisfied!

Great job putting in my new central air last summer. Price quoted was exactly what I was charged…read more Glad to highly recommend .

We had black smoke coming out our chimney we called Cabans and Felix came out within ours to help…read moreus. He cleaned our hot water tank and oil tank up and serviced everything. I could not have asked for better service I'm so thankful for the amazing work and service provided. I will recommend to all my friends and family!'

From the owner: Caban,s Heating specializes in Residential HVAC repair, installations, emergency services, hvac…read morereplacement, thermostat repair, furnace repair, boiler repair IA products ( Indoor Air)

We have used Bisson for plumbing and HVAC for many years. Claude and his assistant, Logan, are…read moreincredibly skilled, reliable, fair and responsive. Claude will tell you exactly what needs to be done, and never tries to sell you services or parts that are unnecessary. His prices are very competitive and we never question our invoices. On a recent "emergency" call, Claude came out on his way home from a very long day on the road. He immediately diagnosed a leak from the AC unit in the attic, but spent a good deal of time chasing down a less obvious bigger issue, and was determined to find out the source of a second leak. So thorough! Fixed the immediate issue, but had to come back at a scheduled date to solve the broader issue. A great example of not only his expertise, but his thoroughness as well. Highly recommend for your plumbing and HVAC needs!

The best in the area! And Claude is the nicest guy and so pleasant! Fair prices and very prompt.read more

First time using modern heating and AC. A company installed a brand new boiler with furnace oil…read moreburner. I found them to be efficient. Only two days to install the complete system. The owner loaned to me a space heater until the job was complete. I only have one request from the company to use drop cloths as not to make a mess on their future projects. The owner, Chris was in touch with me from beginning to end of the project. I appreciated that very much. The two technicians that came over to the house were very polite and helpful. Will I continue doing business with this company? Of course I will and I think you could too. I would like to keep a good relationship with this company.

We had them replace our furnace with a heat pump at our home in Longmeadow. He even helped me fill…read moreout the impossibility difficult federal and state rebate forms and we actually received a check to offset the cost. His crew was great. The whole process was the easiest repair/replacement that we have experienced in decades of home ownership.

Rude. Slurred speech. I think it's best to look for someone…read morethat is professional over the phone. I would not recommend.

Rude . The only good thing I can say is that he picked up the phone . Once the phone was picked up…read more, I could not understand what he was saying because he slurs his speech like he was drunk or sleepy . I tried to ask a few questions about what services he provides . It took less than 1 minute for him to lose patience and slur "Ahh , wah don you git sahmbahdy ils" ... Click! Contractors are known for their impolite ways, but this guy sets a new standard . Anyone that even mentions this guy as a possible plumber is now suspect .

march 28, 2026 -- buyer beware!!! alpine heat pumps does not stand behind the products they sell…read more 18 months after purchase, major components failure of the compressor and inverter pcb board. best they could do was, we could get out there in maybe 2 weeks, why don't you try calling.....maybe they can help. alpine's representative had the nerve after it was diagnosed by another company as a known c464 failure problem with samsung to say, "well every now and then you get a bad one, but the parts are covered!" 18 months and a major failure, and we're supposed to come up with another $1,500 to $2,000 for labor and freon. so, they don't service what they sell, moreover, don't stand behind the product they recommended. not to mention that as part of mass save had to have our furnace disconnected and we are stll without heat (april 7) in half the house...tonights low expected to be 25 degrees! going on a week and half of 50% heat, not expected to maybe be repaired on the 14th. they were responsive in taking my $28,000 for the system, and now they will not respond! poor customer service! they take your money and move on! shop elsewhere, and go with company that actually services what they sell and stands behind the products they sell. oh, and they no longer sell samsung....no suprise. only 1 star, because can't give zero.

In 2024 I had Alpine Heat pump install mini-splits at my home in Worcester through Mass-Save. Jason…read morethe sales rep was very dishonest and unprofessional. He (jason) never took out a permit through the City of Worcester. I was notified by city inspector in December 2024. Additionally Jason(Alpine) charged me for four(4) mini-splits and I only recieved three(3) and one(1) condenser. Jason came to my home and I complained to him about mini-splits turn on in the off position. He(jason) stated he would put in a work request ASAP. I didnt here anything for a month until I posted a negative review with Mass-Save and BBB.Do not do business with this company! they are SHADY.

Expert plumbing. Very quick to respond with excellent service and quality…read more We have used JAM Plumbing for different plumbing needs - from water heater replacement to pipe issues. The job is always well done.

Quality work but I was not pleased with the way we were invoiced. The labor was very detailed but…read morethe materials were not. We had supplied a majority of the materials for the job. When we received the bill it had one line labeled "materials" for a couple hundred dollars. No itemization. When questioned about it we were told that's just the way they've always done it so we asked for a breakdown. We were told we would receive one, but we never received it. If you decide to have this crew do work, make sure they are as detailed with materials as they are with labor on their invoice. Without a doubt in my mind the materials portion on our invoice was significantly padded...a couple hundred dollars for what amounted to several feet of iron gas pipe and a cap, a couple feet of copper (we provided 90% of it) and one shutoff valve (we supplied the other five). Perhaps $50 in materials if sourced from a local jobber supply, but definitely not more than $200. There's a reason we never received the itemization...they knew they could never justify it.