We had an outstanding experience with Family Matters, and I wanted to share this review because…read morethis is what exemplary care should look like. My 75-year-old mother underwent necessary brain surgery three weeks ago. Three days before surgery, she had a ground-level fall, tore her rotator cuff, and sustained a small fracture. Because the surgery could not be deferred, she proceeded as planned but required significant care at home afterward. She had been fully independent, and although she lives with my father, the caregiving needs were beyond his comfort level. I was able to help for a few days after her discharge, but it was clear they would need additional support for her to remain safely at home. The hospital nurses were wonderful, but my mom needed assistance even with basic tasks like repositioning in bed and using the restroom, as her left arm was immobilized. Our hospital care coordinator connected us with Amy, the client care manager for Family Matters, who met us at home right away. She performed a thorough evaluation and took the time to understand my parents' needs and preferences. Almost immediately, we were connected with KJ, the Director of Operations, who coordinated the caregiving schedule. She ensured an excellent match with caregivers and that coverage was consistent and reliable. Communication was seamless--KJ was always responsive and proactive with updates, and we never felt out of touch. My mom especially wanted to recognize her primary daytime caregiver, Maria. Maria was attentive, warm, and incredibly experienced, with over 20 years in caregiving. She is also an excellent cook and was especially skilled in helping my mom with more vulnerable tasks like showering. The other caregivers who supported nights and weekends were also wonderful. The team clearly put thought and care into matching personalities and backgrounds, which made a meaningful difference. Over the following weeks, my mom gradually regained her independence, and we were able to scale back care smoothly. The team made adjustments easy and seamless. We would absolutely use Family Matters again. This was our first experience with a caregiving service, and we were initially apprehensive, but they made the entire process easy, supportive, and reassuring. We would use them again in a heartbeat.

Family Matters is the best, the caregivers are kind friendly and definitely in the business for the…read moreright reasons. I would highly recommend this company for your home care needs.

Holistic medicine and beauty care store I was looking to get wild bird's nest not farmed so I went…read morehere the only place in the area that had indo nest that was wild also red ginseng nice sales person at night !

Evelyn Gaviola was attentive, patient and provided great service. She was so helpful in my healing…read morejourney. I would recommend her wholeheartedly if you need an outstanding physical therapist.

Highly recommend this place. Been to a few PT clinics and this practice is the most detail in…read morefiguring out what's your issues. Because of this - her sessions a custom tailored to your needs.

Very grateful for Ivy Park! My brother and I interviewed several senior living locations throughout…read morethe Bay Area. Ivy Park stood out from the initial start. You can see the genuine care and support the staff and people here provide. The fellow residents were also very welcoming and kind to my mom. My mom has some complex medical challenges and we were pleased that Ivy Park was comfortable and capable of helping our mom. It's amazing that it has been over two years since mom has lived here and because of the support, care, activities and people she is actually doing better now physically and mentally. She is truly happy and living a full life. Environment and the right people are everything. So grateful for the staff and people here that provide the 24/7 care for my mom that she needs. We love visiting her and seeing her enjoy time with friends. Thank you Ivy Park!

My mother was in the memory care unit and my father has his own apartment in the facility…read more Unfortunately, mom passed the other day and I felt the staff was professional, caring and gave her the dignity and compassion she deserved. Dad has a nice apartment and he is very comfortable. They (all the people at Ivy Park) has made it easy for mom and dad. And they have given me piece of mind.

I had outpatient surgery and was told someone needed to stay with me for eight hours afterward…read more Since I don't have family or friends nearby who could take time off work, I looked for a home health aide service and found California Seniors Care. The overall experience was very smooth--from meeting the care coordinator Natalie and signing the forms to making final arrangements by text. Everyone here was warm and helpful. A special shoutout to my caregiver, Candy, who was lively and fun. After I got home, I slept for a couple of hours, and when I woke up we chatted--the conversation helped me stay alert and shake off the grogginess from the anesthesia. Being Chinese, Candy understood my needs at home, and that cultural awareness was especially comforting while recovering on my own. Hopefully I won't need surgery again--but if I do, I'll be calling California Seniors Care!

I am so grateful that I found this medical transportation service. From the very beginning, making…read morethe appointment was easy, and Danielle, who answered the phone, was so kind, patient, and helpful. She made me feel that my dad was in good hands even before the ride began. Natalie Nelson was the wonderful person who picked up my dad from the hospital. She arrived earlier than our scheduled time and even texted me, saying, "Take your time." That meant so much to me because I knew she understood how stressful a hospital discharge can be. The hospital process was extremely slow, and Natalie ended up waiting for more than 45 minutes. But she never complained or showed any frustration. She continued to be so warm, patient, cheerful, and compassionate. What touched my heart the most was what my dad said afterward. He told me, "This lady is so nice! How do you know her? Is she your friend?" That says everything. Natalie treated my dad not like a new client, but like an old friend she had known for years. Her kindness was genuine, and I could feel that she truly cared about my dad--not just as a passenger, but as a person. During a difficult and stressful day, her compassion brought us so much comfort. I will never forget how she treated my dad with such dignity, patience, and kindness. It truly touched my heart. Thank you so much, Danielle and Natalie, for making a difficult day a little easier for our family. I wholeheartedly recommend this service to anyone who needs medical transportation. You will be in caring and compassionate hands.

My family is very grateful for the care our grandmother receives here. The staff is kind,…read moreattentive, and truly treats residents with respect and compassion. The facility is clean, and communication has always been great. It gives us peace of mind knowing she's in good hands. Highly recommend!

My father was there for 1 month and he was taken care carefully, all the staff is so nice and…read moreprofessional, the food was decent too, you can bring food from outside just let them know. Also they have other activities to make sure my father doesnt get bored such as chess, karaoke, etc.

An update on our situation: We are fortunate to have had the opportunity to switch to a new…read morephysical therapist Dr. Xu, who is experienced with working with older adults, including people with dementia, and brings empathy, compassion, and practical advice to each session. Under PT Xu, Ben, Nurse Annie, and OT Debbie's professional guidance and instruction, my older family member has already been making remarkable progress and now can throw/kick balls/balloons, do sit-to-stands, sing & speak loudly, brush teeth, comb hair, and spends most of the day mentally & physically stimulated & engaged in activities rather than sleeping on the bed. Our older family member's progress would not have been possible without their expertise, support, and perseverance. Nurse Annie is incredibly compassionate, smart, and detail-oriented & improved our family member's lung function and bedsore treatment/prevention. Debbie & Ben are diligent and creative with their PT/OT approaches, tailoring it to each older adult's interests and abilities. Stephanie is meticulous in cleansing and taught us all sorts of techniques to more feasibly do regular cleanings. We are grateful for amazing and experienced healthcare personnel like Dr. Xu, Ben, Debbie, Stephanie, and Nurse Annie who go the extra mile to take care of their patients. Each visit from these staff members is filled with cheer and new learnings. Thank you for making a positive difference.

Friendly, efficient, helpful. I fractured my pelvis and a nurse and a physical therapist came to my…read morehome. They actually made house calls. I was impressed -- and grateful. Nice people. Good job.

Getting care for your loved ones isn't easy. Cheryl J. Made it easy to find the caretaker for my…read moremom. My mom loved the caretakers assigned to her. Cheryl took the time to find out my mom's needs to best select the right caregiver. Look elsewhere, talk to Cheryl and she will make sure to meet your family's needs.

Great place to work and friendly staff. The manager, Ms. Sheryl Javier, is very accommodating and…read morereally takes care of her employees and clients' needs. Schedule is very flexible and if you are looking for an opportunity to have experience in patient care, this is a great start for your experience. Sheryl has been very organized and she responds to your concerns or questions right away.

For $675-a day you get non-medically trained Tongan women. Yes a few were nice, some could could…read morecook, most spoke very basic English, but they are not certified. We had no choice but to use them because MIL had to have somebody living with her 24/7 (2/22) in order to have for-profit Hospice Care ($8,000 a month billed to her Medicare Golden plan outside of the the $675-a-day plan Good Sam got her to sign-on to) AI was "Available" immediately. MIL(92) law is alive and thriving and the whole Hospice & 24/7 care was quite a scam in our thinking. My father had the best Hospice care ever in Tucson through non-profit TMC. That's when I realized ow unprofessional AI Care was.

Everyone is nice and friendly however, there is a wide range of caregivers. If you're not happy…read morewith one ask for another. Mafi was fantastic! We had an issue with charges. I felt like they were not upfront with the rates. As long as you are sure of costs and rates then I would recommend

Decent place. Large selection of medical items/equipment. Decent service. On the pricier side,…read moreespecially for rentals. Rental prices aren't clearly posted. Initially chose this because I was running errands in the area. Would come here again if there were no other options, but I think next time I'll check out another med supply store in the South Bay.

Never call when they say they will. I had to remind them about my delivery. I'm just not satisfied…read more I spent a lot of money cash and I was not not happy so I will not be going back there.