What a magical place! Every bit of Laughing Giraffe--from its facilities, to its equipment, to its…read moreculture, to its staff--is dedicated to helping clients make big changes through incremental progress. Our OT Zane always brings out the best in our son. He empowers him, challenges him, and gives him joy. Expertise, competence, creativity, and loving care combine perfectly at Laughing Giraffe. We're so lucky to be here!

Lauloa Grace helped me and my 11-year-old daughter through some of the most difficult times of our…read morelives. Divorce, buying and selling a home, moving three times, legal issues and a job change were all weathered with her support. And I'm a better person for it! Offering a buffet of healing tools, Lauloa utilized a unique set of techniques to support us. Pulling from her experience in higher brain living, brain gym and her extensive knowledge in communication, Lauloa helped pull me up, overcome fatigue and reach goals during the most challenging time of my life. I resolved court issues with my ex, doubled my salary and found peace, releasing the anger, pain and sadness from the unexpected and difficult end to my marriage. Lauloa created a safe place to talk about all of these issues and welcomed me with loving acceptance. My daughter loved the breathing and visualization exercises and we enjoyed attending together. Lauloa is someone you can build trust with quickly to talk openly and honestly about your issues and to provide helpful techniques to continue progress between visits. I highly recommend Lauloa. She is a beautiful, kind and talented soul. I'm grateful to have met her.

What a hidden gem. We've had a few sessions with about 3 different speech therapists including our…read moreevaluation. We are still learning the system but everyone has been helpful, patient and encouraging...which is helpful for this first time patient. Very clean and lots of interaction to assist with learning. Thanks to Aimee and Briona. ​

Jennifer is an amazing therapist and so wonderful with my son! Would definitely recommend her for…read morespeech and/or feeding therapy, she's very knowledgeable and experienced!

While I did find Mary to be just as knowledgeable and passionate as many other reviewers here,…read moreworking with her didn't turn out to be the best fit for my family. There are a few things that I wish I had known from the beginning, so I thought it might be helpful to share them with other families who are interested in the center: -at this point, fall of 2019, it doesn't seem that there is anyone else working at the center-some reviews mentioned a team of people, so I'm guessing that might have been in years past -because of Mary's delicate immune system, she requested that we cancel sessions if anyone in our family had any signs of illness, such as a runny nose. With my family, this was problematic, as I have a younger son too and work with children in my own work, so we ended up missing quite a few sessions even in the first month -communication about scheduling, superbills, etc can be challenging. Overall, I wish that these issues had not cropped up, as I definitely had the feeling that Mary has a lot to offer her clients and she also can be supportive of parents as well, with parenting tips if they are wanted.

We went to Simoneon for our daughter's AIT (Auditory Integration Training). She was very sensitive…read moreand afraid of harsh and loud sounds. Ms Mary explained us the entire theory of AIT, how to relate the audiogram and the perceived apprehensive sounds, gave us books on the topics, explained us what to expect of AIT. She also explained us how some of these sounds would cause pain in the child's ears and affect them emotionally to develop into a fear of sound. During the entire two week period, Mary was very caring and courteous to our daughter. Apart from the training, helped my daughter get over the fears with a very practical approach making her clean using a silent vacuum cleaner etc. She has given us practical tips of how to eliminate the fear by gradually exposing to attenuated sounds and increasing the intensity etc. the highlight of the entire Training process was the care with which Ms Mary approached and made my child feel comfortable

To all the parents raising a child with a neurodivergent brain: I know it's hard to trust the…read moreprocess, but take it from this mom: "trust the process." I know how exhausting it can be. The endless research, appointments, teacher conferences, and constant questions about how to best support your child and help them reach their full potential. I've sat through countless meetings where I was told my child was too wiggly, too silly, or not meeting expectations. I've experienced the heartbreak of camps, sports, and social situations that didn't always work out as planned. My son, Ben, has always been a foot taller than his peers, and as many parents of taller children know, people often expect maturity that doesn't necessarily match their age or developmental stage. One of Ben's biggest struggles has been tunnel vision, Executive functioning skills, and maturity. Today marks a huge milestone: Ben has officially graduated from Occupational Therapy. This accomplishment didn't happen overnight. It took years of hard work, patience, consistency, and guidance. Mrs. Alex and Mrs. Hannah have been instrumental in helping Ben develop the skills, confidence, and self-awareness he needed to grow into the amazing young man he is becoming. They met him where he was, celebrated his strengths, and gave him the tools to succeed in a way that worked for him. I would also like to thank April in the back office. From scheduling appointments to helping our family navigate the logistics over the years, she was always kind, welcoming, and supportive. The little things matter, and her warmth and care helped make every visit a positive experience. Watching Ben grow and mature has been one of the greatest joys of my life, and I truly couldn't have done it without this incredible team. Their dedication, compassion, expertise, and belief in my son made all the difference. From the bottom of my heart, thank you, Mrs. Alex, Mrs. Hannah, and April. You have all played an important role in Ben's journey, and our family will be forever grateful.

Such a fun and welcoming place for kids! The environment is playful, supportive, and truly built…read morewith kids in mind. They offer wonderful events for the community and go above and beyond to make every child feel seen and celebrated. The OT services are thoughtful, individualized, and neurodiversity-affirming. It's clear the team truly understands and values each child's unique strengths.

STPS has been a god send for us. We've been utilizing STPS for 2 years now and have seen great…read moreimprovement in our son's sensory needs. Lauren has been instrumental in teaching us and teaching Miles how to listen to his body in order to gain regulation skills he could not access previously. I cannot express how blessed we are to have STPS and especially Lauren in our son's corner. We just started using their BT services - Vivian has been amazing and understands our son so well. They've also been instrumental in getting our son well regulated in a higher demand environment where is being academically challenged to his actual abilities (above grade level). Do not look any further, STPS has amazing professional clinical staff who know kids and have a naturalistic implementation of their therapies.

Excellent care for your child's needs! We cross a bridge to come here at it is WORTH it! I was…read morelooking for OT for my child and it has been very difficult to find a company. Skilled Therapy Play Services allows us access to in-person services, personalized treatment plans, and so much practical home advice! They also have ABA services! I can't express how much my child has improved with the addition of OT and I highly recommend their company to any family looking for services for their child.

Our son went here for OT for several years, it's been 5 plus years since he was there, but his…read moretherapist Kirsi was amazing. Teri did his assessments, and they really helped him learn to type and achieve basic handwriting proficiency. And also helped with other sensory issues. They made the process pleasant for my child and he felt supported and not condescended to in any way.

Our son received nothing but excellent care at Sensory Solutions. He started as a toddler when he…read morewas too young to formally diagnose with sensory challenges, but his issues were clear to us and to behavioral health specialists he saw. We had other family members who had come to Sensory Solutions for very different sensory challenges, and they highly recommended that we speak with Teri, the Director. I was overwhelmed by all of the unknowns we faced as parents with the clear challenges our son had -- daily life was challenging as he seemed to crumble with every new experience, every unexpected sound or touch, every surprise. We went through an evaluation with an OT (Kirsi) at Sensory Solutions, and she was able to quickly discern the underlying struggles behind the constant meltdowns we were experiencing. Having a name for these challenges and understanding of what was happening made all the difference for us. We have now been doing weekly OT for almost 18 months, and our son is in a much better place (and so are we). While he continues to be highly sensitive on most fronts, we have tools to navigate his sensitivities and help him through hard moments. We are so grateful to have had the expertise and care of Kirsi and the Sensory Solutions team. Our son has developed a strong bond with his OT and enjoys his appointments -- they're so fun he doesn't realize he's in therapy. We have wanted to steer clear of any therapeutic approaches that would make him feel like something is wrong with him because we know his challenges come alongside particular gifts, and the care we have experienced at Sensory Solutions has been perfect for this. Kirsi's focus on building his confidence and resilience has helped him tremendously, and we see the difference in him at home, at school, with family, everywhere.

We have been with Pediatric Pathways for the past four years now and we are on route towards…read moregraduation! They have helped my son and our family SO much. They truly are experts in what they do! They have helped us understand what our son needs to thrive. Thank you for everything you do!

We are so happy with the care both of our kids receive at Pediatric Pathways! Their therapists are…read moreboth really lovely people who are great at their jobs and connecting for meaningful change, and the staff as a whole is a delightful group of people who offer wonderful service. We commute from Santa Clara because it's worth it. If you're looking for detailed, individualized, thoughtful support I can't recommend this team highly enough.

Anisha did great for our son diagnosed with right side torticollis. She taught us SO much about…read morephysical therapy for an infant, and the appropriate exercises for him to meet his developmental milestones. Thanks to her, he crawled at the right time and is active with both hands ect (which can be an issue for babies with torticollis). She also was the only one out of everyone we saw who recommended he get his tongue tie removed after she observed me feeding him in her office. Ever since we got it done, he's been greatly improved at nursing. Thank you so much Anisha. Kaden is very grateful!

My daughter was delayed in walking and Anisha/Fun Zone Kida Therapy was recommended by our…read morepediatrician. Anisha was such a pleasure to work with. You can tell she cares for her clients well-being and progress. She was gentle and caring toward my daughter as she tried to build rapport. When my daughter was hesitant to work with a stranger, she gave tips from a distance to make her as comfortable as possible. The office was tidy and clean with lots of toys to play with. We had a great experience!

I'm a competitive power lifter and I injuired my wrist. My surgeon strongly recommended Hands On…read moreCare as being one of the best hand/wrist specialists in the area. Everyone I encountered at the office was kind, warm, professional, and experienced. However, this review is for Jamie as she was my primary therapist. I'm so grateful I found her! After my first session, I saw immediate results! Every visit we'd try some new things to build on the previous week, I was 100% back to normal in a month. Her caring, well-balanced approach to therapy was exactly what I needed. Be patient with their office, they're very busy. It may take a few weeks to get the appointment, but it's absolutely worth it. While I hope to not need therapy again, I'd definitely come back here and wouldn't go anywhere else. Thank you, Jamie! Thank you, Hands On Care!

In-Network Status Not Honored / Intentional Overbilling I…read moream writing this to warn other parents--particularly those with HSA plans--about the billing practices at Hands On Care (Saba Kamal). Despite being listed as an in-network provider, this office overcharged my client by more than $600+ beyond the insurance-contracted rate. When the EOBs (Explanation of Benefits) confirmed the overpayment, the office refused to issue a refund. Most telling was the provider's own admission; when questioned about the overcharge, she stated: 'I cannot make money with the rates that Anthem allows me to charge. I would have to bill you for two visits.' This is a clear 'bait and switch' tactic. A provider cannot agree to in-network status to attract patients and then unilaterally decide to charge more than the contracted rate because they find it more profitable. We escalated this to the insurance carrier and filed a formal grievance. The insurance company ruled in our favor, yet Hands On Care still refuses to return the client's money. It is highly unethical to take advantage of parents trying to care for their children. Furthermore, the care plan was underwhelming, and my client eventually sought treatment elsewhere. Do not trust this office to honor their in-network obligations

Not the Best Experience…read more I understand many businesses are often busy and understaffed, but that should never affect basic patient/customer courtesy and providing decent service. Pros: - Organized - Good upbeat music - Comfortable room temperature - Nice small play area for small kids - Sessions ends w/15 min ice or heat therapy rest Cons: - Highly internally social front desk area, neglectful to patients - No proactive follow-up regarding VM messages & call backs - Sometimes smells stuffy and sweaty with everyone The front desk area often feels like a social gathering, frat-party among the staff, leaving paying customers feeling like an afterthought. Communication and follow-up was disappointing. I left multiple VM messages and spoke with staff over the phone regarding important time-sensitive medical records I needed. Out of about seven attempts, I received only two callbacks, one a couple of days later, and the other several days later. In most cases, I had to repeatedly follow up myself and repeat the detailed messages I left. Suggestions for Management: - Hold the front desk and all staff accountable to provide welcoming and professional service to all patients/customers. - Set clear expectations for prompt follow-through service. - Maybe incentivize good behavior from your staff with Starbucks gift cards or something. - Make sure you have a trusted Office Manager to keep everyone on point. The clinic could benefit from a few simple additions, like a few plants, framed health tips, encouraging quotes or posters, updated magazines in the lobby area, and maybe an essential oil diffuser to keep the workout area smelling fresh and pleasant, especially considering how busy it gets. The QR codes and flyers that are displayed on the walls that encourage us to post reviews would look more professional if they were placed in simple frames, and the QR codes were placed in an easy-to-scan, non-high-traffic walkway area. Overall: Healthcare is about more than treatments and exercises. Studies show that positive interactions, genuine kindness, and feeling acknowledged can improve a patient's emotional well-being and overall healing experience. Something as simple as a smile, warm greeting, or thoughtful gesture, and a pleasant smell can truly make a meaningful difference to someone's mood and nervous system. This clinic has potential, but the overall patient experience needs a massive overhaul. The positive qualities, unfortunately, are overshadowed by poor and careless communication from the front desk area and some of the other PT staff on the floor. Sometimes it feels like no matter who I talk to there, I just feel like another number.

If I could give this place 0 stars I would the worse customer service they call me to confirm my…read moreappointment and never provided the address. I was running late because of the traffic they even called me so I did let them know. Once I got there they refuse to see me! Awful could have said that over the phone I would turn around and go back home!! Better communication! The front desk girl super rude (Latina). Everyone was just standing there and they couldn't see me! Bc I was 10 mins late!!!!