I had quite a good experience with RyanAir when I took a flight from Stansted to Eindhoven. I…read moredidn't take luggage, but no problem with taking a carry on, and it didn't look to be checking dimensions. Staff were very friendly and it was a seamless journey both ways. I would fly with them again to holland!

Unlike most airlines that allow one carry on bag and one personal item, Ryanair sneakily provides…read moreone check on bag and one personal item, so when I got to the gate in Dublin a RUDE sassy attendant with a bad attitude made me feel like an idiot for not checking my bag, and then made me pay €60 extra to check I what should've been a free bag.

I was so happy when my daughter gifted me an upgrade to business class on my way to Europe…read more I was surprised to see that there wasn't much more leg room than economy but the seats were wider and comfy and there was only two seats to a row. During the flight I tried to go into First Class to talk to my daughter and was stopped at the curtain and told I couldn't go past the curtain even to talk to my daughter. However, she was able to come back to the "cheap" seats and brought me some fresh fruit from first class which was a nice gesture. My seat mate slept the whole 10 hrs which made for a prefect flight.

Worst Airline Customer-Service Experience We Have Ever Had…read more Our Virgin Atlantic flight was canceled during the London air traffic control shutdown. I completely understand that the shutdown itself was beyond Virgin Atlantic's control. My complaint is about the almost nonexistent customer service and lack of support that followed. There was zero help at the gate, except being told to find a supervisor. The supervisor was dressed in plain clothes and nearly impossible to identify. Once we found her, she asked us to wait until boarding for another flight was completed, which was understandable. However, after nearly an hour, approximately 60 displaced passengers had gathered with no clear direction. We were then escorted outside security and placed in a queue for information. After waiting another 25 minutes, we were told to leave that queue and join the main customer-service line, where hundreds of passengers were already waiting. Keep in mind, we were traveling on Upper Class tickets. After another hour, that line had moved by only about 10 people. We decided to get out of line, return to the special Delta One area, and seek help from an Upper Class representative. Unfortunately, the representative was extremely uninformed and unhelpful. Because our tickets had originally been booked through Delta, we insisted that someone help us. Throughout the ordeal, Delta repeatedly told us to speak with Virgin Atlantic, while Virgin Atlantic repeatedly sent us back to Delta. We were passed back and forth while neither airline appeared willing to take responsibility for helping us. I travel every week, all over the world, on many different airlines. I understand that cancellations happen and that airlines cannot control an air traffic control shutdown. I also understand that, with seven of us traveling together, it can be difficult to rebook everyone. After four and a half hours, they were finally able to place us on flights for the following day. We were given Virgin Atlantic rebooking passes and told to return three hours before our flight. However, when we arrived to check in, we were told that five of us had been placed on a British Airways flight departing from an entirely separate terminal. Virgin Atlantic could not even help us check in for that flight. This added to the frustration, as our group was now split between two different airlines, arriving at two different times. The customer-service representatives seemed to have no idea what they were doing. Now, adding insult to injury, it has been four full days and our missing bag still has not been delivered. Virgin Atlantic says the courier has it. The courier claims they attempted delivery, but that is simply not true. We have a front-door camera and can prove that no delivery attempt was made on any of those days. Based on the email address used to contact us--Operations@eagleaviation.co.uk--it appears that Eagle Aviation is the courier currently holding our bag. After falsely claiming that delivery was attempted while continuing to withhold our property, it honestly feels as though Eagle Aviation has stolen our bag. We are now entering our fifth day without it and must continue traveling to other countries. Because of their failure to deliver the bag while we were still here, we could now be without our luggage for an additional 15 days. This is pure incompetence and completely unacceptable from companies of this size. Their "customer care" does not actually care for the customer. They say all the right words but accomplish nothing--either because they are unwilling to help or because their employees are given no authority to do so. Airlines cannot always control cancellations or the disruptions that follow. What they can control is how they communicate with and care for their passengers during a crisis. This was, by far, the worst airline experience I have ever had. Virgin Atlantic's response to an already chaotic situation has been disorganized, uninformed, and severely lacking in basic customer care. We are extremely disappointed, especially considering that we purchased Upper Class tickets and received virtually no meaningful assistance.

British Airways is one of my favorite airlines worldwide. They have always had the cutest snack…read moreboxes for watching movies, and decent meals for that long 9.5-10.5 hour flight direct PHX to/from LHR. I'm glad they've partnered with American Airlines for flier miles, and hope to book a flight to visit family soon!

Why isn 't there a 0 star option?? They kicked on standby…read morebecause the night before flight was cancelled and they put those passengers on our seats. They said come back tomorrow, it's full as well, but you might get seats on stand by!! This is what $1500/person Nashville to London gets you. Stand by. Never again British Crapways. I hope they go bankrupt

Salman Air is an airline currently in development which is going to launch at 2025. They are…read morefocusing on providing exceptional comfort and serivce to their passengers. By offering the latest luxury fleet, Salman Air is soon going to establish itself in the market. Cant wait for 2025!!

From the owner: This airline is currently in development and would launch at 2025.read more

I've only flown with Kuwait Airways once and I'm going back July 2000, and that was a flight from…read moreLondon Heathrow to New York JFK. I have to say, I was not that impressed with the airline service whatsoever. But I prefer these guys better than Ryanair and easyJet.

I wish there was option for less than 1 star, I have travelled with so many different airlines and…read moreKuwait airlines is worse of all, crew members are ok but this airline is worse, they dont care about your time your luggage at all

There's a reason this airline is rated best run in the world...IT IS! Our managing partner…read moreinsisted I go to London during the height of the coronavirus pandemic, so I reluctantly took Emirates to Heathrow. If you've never been on a giant Airbus with just seven passengers with about the same number of flight attendants, it's an experience not to be missed. Flying for several hours, we all got to know the cabin crew well, plus each other. The pilot, co-pilot and navigator even circulated through the cabin once autopilot kicked in. Emirates won me over as a passenger for life by upgrading my already-cheap business class ticket to first class (they upgraded the whole plane to keep all 7 within easy walking distance LOL). On a normal flight, Emirates has great service, terrific food and very comfortable seats. We took them on a recent vacation to Zanzibar, so I knew they were stellar. If given a choice that includes them I will ALWAYS pick Emirates from here on. They freely pass out expensive champagne and there were two showers on the plane plus a full manned bar. The flight attendant even indulged my curiosity to see the "honeymoon suite" complete with bed and rose petals LOL. The strangeness started at the airport on both ends: maybe 2 dozen people were in the whole place (see pic). Emirates boarding can feel pretty exotic...the uniform includes a nod to their Dubai headquarters with an unusual loose scarf attached to a pillbox hat (sort of 1960s Pan Am meets the Arab world). Both the crew and the passengers are like a United Nations cross-section of the world. With Emirates cabin crews, they don't employ cranky unhelpful grandparents wearing Crocs with modified t-shirts and wrinkled pants. While diverse in ages and nationalities, the cabin crew is remarkably well-dressed: sleek suit and tie for the men, high-style dresses with pumps (impressively worn the whole flight) for the women. None of the cabin or flight crew were Emirati, they hailed from Asia, Europe, Africa and the US. Everyone was unfailingly polite (almost Stepford Wife-like). One nice and unexpected touch was all the free time everyone on board had. This must be what it was like to fly in the 1940s, and felt pretty glamorous chatting casually with all onboard, despite everyone wearing a surgical mask when not eating or drinking. No one even cracked a smile at my face mask plus plastic clear face shield (courtesy of the surgeon hubby, hehe)...people even asked how to get something similar.

Emirates is a great airline, if a little expensive. It has more baggage allowance in economy than…read morethe other airlines - up to 30 kilos. Its pretty flexible, and the staff service and food are both very good. They are professional and efficient, so you know that you are in good hands. The stopover in Dubai also makes for excellent duty free shopping. You can buy anything from electronics, watches, jewelery, and clothes to alchohol and even win a sports car! Or more reasonable Arab delicacies like stuffed dates. This is a very good airline, and the baggage allowance gives you a world of freedom to shop to your hearts content.

Baggage handling incompetence at a shocking level. 2 day's waiting for golf clubs at St Andrews…read more The "assistance" numbers give you cold people with a pre formatted list of double talk excuses. Eventually you understand that no human cares about your predicament created 100% by them. Choose another airline if you can. Their baggage service reports heavy call volume 24/7. We have now advised them by phone and with screenshots the location at Edinburgh airport where are bags are resting. (Apple GPS locators) No results. Some people can't find their arse using both hands and a three- way mirror.

WORSE THAN SPIRIT AIRLINES!…read more Lost luggage nightmare!! This is easily the worst and least helpful airline I've ever dealt with. I'd even recommend Spirit Airlines over Aer Lingus. They lost our bags on our recent trip and have no desire to help us get them back. Their customer service is a joke and they are incapable of providing any answers to help us understand when we can expect the bags. Besides this nightmare we've experienced, the planes are also small and uncomfortable. Will never fly with them again!

We really enjoyed every aspect of our trip to Barcelona. Need to go back - there was too much to…read moresee in a weekend. Experienced Tapas at its best. We went to the football also and that was amazing. The hop on and hop off Sightseeing Bus Tour is a must. 3 routes to choose from - we did the green route and that took all day!! Very good value for money. We stayed in the Nova City hotel and that was amazing. Outside the main Catalunya but Metro takes you everywhere. We purchased a T10 ticket for €9.95 - this enables you to take 10 trips on Metro/Tram - we used this between the 4 of us. All in all you will not be disappointed in the least..... Thanks Crystal Travel

From the owner: Crystal Travel is the leading pan-European flagship travel company of Moresand Group of Companies…read more It is the largest online travel portal providing online travel and tour solutions for the UK. Being a prominent name in the travel arena it offers a varied range of travel products that include airline tickets from more than 150 airlines, 65,000+ hotels, holiday packages to your desired destination, car rentals, travel insurance and other travel extras.

We opted to fly first class on this airline. The seats are wide with tons of leg room…read more Everything about this airline was excellent. The flight team were always making sure we had everything we needed. The food and drinks on the flight were pretty good. They have a Gin menu and I attempted to try all of them. The entertainment screen included lots of first run movies. If you can a deal for first class, grab it. It's worth every penny. They have a stopover option before heading to a European destination.

I've been singing Icelandair accolades since we flew with them over the Christmas/New Years…read moreholiday. Though it may be classified as a "budget airline" I honestly could not see any difference from flying with British Airways, United (so called higher end!), etc. Do not fret, it is not RyanAir, Easyjet style, I assure you. Ok -- the ONE difference is that you need to pay for your food. But, the upside is the food is infinitely better than those soggy sammies you get from BA, so it's worth bringing a bit of cash and enjoying a nicely made sandwich or salad on your flight. We also got some nice snack boxes for our toddler with really healthy stuff, so we were pleased. Do bring some money for food! We were too won over by the brilliant lure of "the stopover." We decided to take advantage of this feature on our return trip from the US to visit family at the holidays. Despite this meaning that we had to fly through KEF to get to Washington DC (which was fine but we prefer to fly direct with a toddler) everything was pretty smooth. All of our flights were on time, and we certainly enjoyed our 5 days and New Years Eve celebration in beautiful Iceland. I highly recommend a visit and utilizing this function to save money on additional flights -- its also surprisingly close in flight time to the East Coast so it'll feel quite short for those of you used to flying endless hours! The real stars though were the staff. On each of our 4 legs all of the flight attendants and desk attendants were SO pleasant. A rarity! What are they serving up here in Iceland -- clearly it makes people much nicer than other places. On our last leg back to London they even went as far as to move several people so that our toddler could have the middle seat between us (which we did NOT pay for) so that we would be more comfortable. WHAT!? Totally unexpected but we so appreciated it. Not to mention the lovely cheeky little activity packs he got on EVERY flight with stickers, coloring books and a little toy. Icelandair = totally kid friendly. I would not hesitate to fly them again, and if you haven't been to Iceland -- get to booking!

Thoughtful, prompt and courteous service! Traveled with a party of 3. Couldn't beat the price and…read morevalue of having been met outside arrivals and lead to a waiting car! Compared the cost of a £25/per person Heathrow Express ticket price for 3 adults, selecting Simple Airport Transfers was a no brainer. Would definitely use them again. Thanks!

Needed to get from Heathrow to Stansted airport. Had to catch a flight from Stansted to Stockholm…read more Driver greeted us at the terminal and wasted no time in getting us to the parked limo. He made good time. He didn't chat much. We were pretty happy about that. It was early in the morning. We had just gotten off a flight from DC. Helped unload our bags at Stansted and pointed us in the right direction. We made our connection.