I had Air One scheduled to pick us up from our home to take us to SFO and also had them scheduled to pick us up from SFO and take us back home for our Chicago trip this past month. When I spoke with the representative over the phone to schedule this, I was pleasantly surprised by how quickly he quoted me for the service and how accurate he was with taking all my information down over the phone. Yes, he spoke perfect English, thank God! :P Our first driver who drove us to SFO was punctual and courteous. It was one of the smoothest rides I've ever taken in a town car. I seriously could have fallen in a deep sleep. Russell was our driver who picked us up from SFO and took us back home. He was super personable and a hilarious guy to talk to while you're in the car. He and my SBBF Brad C. were exchanging Navy stories left and right, which left me chillin just fine with my phone on hand. :) I highly recommend using Air One for any of your transportation needs. Top notch service with unbeatable pricing in the area! read more

f there were a Sixth star, I'd give it to them. They are my go to guys for home to Airport and vice versa. They have never stranded me, their drivers are always sharply dressed and courteous, and they give me a discount for repeat business. If you live in the South Bay and need to get to the Airport in style without paying an arm and a leg, Air One is your go to Car Service! read more

WOW! I was impressed and that's not easy to do. Here's the story. I was long overdue in setting up a birthday party for my youngest daughter and finally got my act together and put together a dinner & sleepover with friends. Two days before the event I thought to myself, "I wonder how much a limo would cost" that would really make it special for these young girls. I was also thinking it was a Friday night and prom season should be over. What the heck, I'd give it a try. So I checked out YELP and called Air One based on the reviews. From the moment they picked up the phone, the service was excellent. I wasn't oversold on something I didn't need. I was very specific that I didn't even have a budget for this expense but was looking into it as an option for my daughter's birthday. They worked with me and gave me an offer I could not refuse. I ended up being the hero to my daughter and her girlfriends. Carrie, our driver, was TOP NOTCH! I will request her next time I need an airport transfer or night on the town. BTW, in light of the limo fire incident on the San Mateo Bridge last year, they offer the safer alternative of blacked out SUVs. The Denali that picked us up was immaculate and the girls advised me that it was the same car that the celebrities arrived in at the Kids Choice Awards. So there's that too. read more

EXCELLENT Service! I called several places and found Air One to be accommodating, friendly and a good price. We were traveling Dec 25 and returning Jan 1st, with pick up in San Jose and flying out of SFO. Several services had "holiday pricing" which was about double the regular rate. We experienced two drivers: both were helpful, drove very smoothly, offered good advice to navigate the airport and were right on time. Should I have a need for car service in the future, I will call them first! Thanks to Yelpers, I found this service. read more

Very great experience with this car service. On time with great staff on both ends of our trip to San Francisco. The cost was the same as a taxi and so much better. Used them based on the reviews on Yelp. Great recommendation. read more

I picked Air One based on Yelp reviews and had an outstanding experience. I was arranging transportation for a friend who needed transportation to and from the airport, but she also needed special assistance. Already extremely reasonably priced, Air One will park the town-car and personally assist your guest for a very small additional fee of $15.00 Very personal and attentive service! If you are arranging transportation for someone elderly, disabled, limited-language or otherwise in need of additional assistance, use Air One and ask for the "Greeting Service" for both pick-ups and drop-offs. This special service was a real blessing for my guest. Great peace of mind for me. read more

Russell and the Air One crew are the best! I use them for work whenever I fly internationally and Air One is always on time. Recently my family and I were going out of town on vacation and I forgot to arrange transportation to the airport. I called Air One last minute and they were able to accommodate us. Bottom line, friendly, great service, that I can trust for Business and Family. Thanks Air One! read more

Sometime last year: Husband: I need to get to SFO. SuperShuttle is no longer an option. Oh, here's a different, cheap shared van service. *makes reservation* Me: *stops being a cheap-ass for a minute* Dude, why don't we just spring for a limo? Husband: Okay. *looks on Yelp* I'll go with these guys. *books a ride with Air One Limo, cancels van reservation* We've been loyal customers ever since. Clean cars, friendly drivers, friendlier owners, always on-time (sometimes early), even free bottled water. They are absolutely worth the price. read more

We used Air One for the first time this past weekend and what a wonderful experience. We had a party to go to so I was going to reserve a Sedan for a few hours but when I called to make the appointment, Olga suggested a point-to-point service which would be less expensive. When someone offers you an option that makes more sense for you financially, you know they care more about customer service than making more money off of you. For that, we will use them again and again. Neil, our driver, was terrific and the car was super clean. I picked Air One Limo Service from Yelp reviews. I will definitely recommend them to others and of course will use them again myself! read more

This review is well overdue: A++++ Service! Not only are we pleased about their professional and punctual service, we highly recommend Air One service to all of our friends and family for any time we need transportation and/or any other special events. When they pick us up from our home to bring us to our destination they're always earlier than expected and the driver(s) especially Russell and Olga (the owners) are very friendly, professional, and helpful. The drivers always take care of the luggage (both at pick up and at your destination). The vehicles are always spotless and very comfortable and overall a great, great service!!! They always have chilled bottles of water and often little candies for you to enjoy during your ride and upon special request champagne and/or wine. We have used their service for the last 5-years we are very satisfied. We highly recommend Air One service; you won't be disappointed. Whether you need regular transportation service or for any type special event!!! Air One service is extremely professional, exceptionally reliable and very friendly car service. We highly recommend Air One service. read more

The service was impeccable: on time, comfortable, efficient, friendly -- but not intrusive--in short: it could not have been better. I used this service to and from the SFO airport from San Jose, because as a single woman, I did not want to deal with long-term parking lots late at night with luggage etc. The "door-to-door" service, during the rush hour especially, was so much more convenient and efficient than driving by myself. On my return, they had tracked my flight, so within minutes of touch-down, they texted me that they were waiting and would be at the door within 3 minutes of my call back after luggage had arrived. It could not have been easier. The cost was reasonable in my experience, and the price they quoted was the ACTUAL price -- no fees or taxes added later (refreshing). I added a tip for the driver. read more

We have always requested the largest SUV in our profile when Russell & Olga used to run this service we never had a problem. I'm still bruised up from all the stuff I was cramped in the backseat with their mistake by sending a ridiculously small sedan that wasn't enough room for us and all the bags we had even going to the to the airport would not have sufficed. To pick us up after a 10-day trip with 6-8 bags of luggage, a computer bag and a 3-wheel walker is unacceptable not including my friend & I were smashed & cramped in the back seat like sardines. For them to charge us for $155.00 is outrageous for transportation that we couldn't fit a 1-peanut in that sedan when we finally got everything smashed & cramped into the Sedan is unacceptable. It was a very long journey from SFO airport to home in San Jose. In addition, for them to charge for this transport from hell in a sedan that is insufficient is unprofessional and bad for business. We will find a different company from now on for all our future transportation requirements. We will never utilize their services again and it doesn't matter if they're offering us a complimentary transport on our next trip, which we are not interested in taking a chance with such incompetence. They had a large SUV in our profile forever, how all of sudden they sent a sedan for all the stuff we travel with is incompetent and unacceptable, we should have never accepted the sedan and had them send a real mode of transportation, instead of squeezing in like sardines between suitcases, carry on bags computer bags a three-wheel walker is absurd. Don't ever use them if you do not travel lightly, we on the other hand take many bags and including a 3-wheel walker, especially additional stuff on our return. We were originally picked up in a Cadillac Escalade, which was a tight fit for the bags in the back. However, we were very comfortable. I don't expect any consistency with this company for transportation. In addition, I paid for 2-luggage carts since we had so many bags, you would think that a transportation company would have done this not this company. read more

Definitely, as good as it gets. Not that I have a lot (or any) experience with other limo companies, but the next time I need limo service, I will most definitely call Air One. Our driver, Russell, showed up on time with a clean and fully stocked limo ready to take 8 crazy girls wine tasting in Livermore. He had great recommendations and we had an amazing time! Thanks, Russell! Look forward to planning other trips with you in the future. Highly recommended! read more

My dad is very happy with the service. Vehicles is very very clean, The driver, Patrick, is very professional. I am happy with the communication. They called me even on Sunday to confirm with the address. Well, it's our fault that we gave the wrong address, and we actually changed the pick up address several times. They just confirmed with us again & again with great patient. Will definitely use them again next time. read more

We had very good service to and from Campbell to San Jose Airport. On the way back from our trip our driver greeted us inside the airport and waited patiently for over 30 minutes to get our luggages. I am planning to use them more often. Thanks for making us feel comfortable. read more

We used Air One last night upon a personal reference and good Yelp reviews. We were returning from Cabo into SFO. Our flight was delayed so we were about an hour late but our driver, Russell had sent a text saying he was waiting for his arrival. When we cleared customs, I texted back giving our location and within 5 minutes he arrived and helped load our luggage. The vehicle was extremely clean (and warm- it was cold after 10 days in Cabo!). Once we got underway Russell offered us water, which was much appreciated. Thanks for giving us a nice, friendly welcome home! I will use them again. Highly recommend! read more

Tried getting a quote for a 45 minute shuttle ride on a stretched limo. Reply? It's $100/hr and 5 hours minimum. I insisted that they read my email and understand that it's a shuttle ride. They came back with $150 in a sedan. Once again, I asked them to read my email because I specifically told them I wanted the quote for a stretched limo. On top of that if I ran the same quote on their website, it came back as $130. WOW! Is there any other way you don't want to provide a service to a new customer? read more

Wonderful customer service, responsive and trustworthy. I received a prompt phone call fro my driver a few minutes after having landed at SFO to say he was 5 minutes away and ready to meet me at the appropriate door as soon as I had my luggage. The car was spotless and driver a great guy whom I enjoyed chatting with. I would have given the 5 stars here for the perfect service. However they went above and beyond when, after being dropped off in Santa Cruz, I realized (a good 45 minutes later) that I left my cell phone in the car. Communication was seamless in coordinating how to get the phone retrieved. The driver went out of his way on his day off to meet me the next day. I am extremely pleased, grateful and Highly recommend Air One Limousine Service!!! read more

We opted for Air One for our trip to SFO from San Jose and back. I highly recommend the service to anyone looking for a excellent and reliable limo service. The vehicles are impeccable and the drivers are extremely friendly and professional. The ability to reach their customer service at anytime is a major sell for me. Overall I highly recommend them to anyone looking for a great limousine service. read more

We needed a pick up from SFO to our house in San Jose and had called several taxi/shuttle services for estimates and found Air One's rates to be very reasonable for an SUV. In addition, we needed an infant car seat as we were traveling with our baby. (Background: We used a taxi service earlier in the trip going to SFO which was a nightmare. While the driver arrived on time and was courteous, they did not bring an infant car seat as requested, but instead only brought a booster toddler seat. The Van was also making this nervous guzzling sound on way to the airport as if it was going to break down.) We were extremely pleased and impressed with Air One right from the beginning. While I was still on the plane shortly after it landed, I received a call from the Air One driver, Faustino, letting me know he was there and will be waiting for us whenever we were ready. Upon pick up, I noticed the SUV (exterior and interior) was impeccably clean and the infant car seat was already rear-facing in the back seat. Faustino helped us with our luggage and offered us bottled water. He carried himself and communicated with utmost professionalism during the drive. I also received a electronic receipt via email afterward. Air One has their act together and runs a smooth operation. They are customer service driven and are 100% reliable. Would definitely use them again. read more

My friend booked a Limo from Air One for an afternoon. The trip went just fine. The main reason I'm writing the review is the following: I inadvertently left a nice (expensive) dSLR camera lens in the limo at the end of the trip. I called Air One limo the next day regarding this. They had already found the lens and also contacted my friend who booked the limo (her # was on file), and told her about the found item. I asked them when I should drive from SF to their office near SJC to pick it up, and she actually offered to drop it off with me! A couple days later, they came by and dropped off the item. Air One could have easily "lost" this expensive item. And, they definitely went above and beyond when they delivered the item back to me. Thanks a bunch, Air One! You guys are awesome. I'm always happy to work with a friendly, honest group of people like you guys. read more

We used Air One to get us to SJC for our flight to Hawaii. Ramon arrived early, but made sure to text so it wouldn't wake us up or make us feel hurried. He helped with our luggage and we had a speedy trip to the airport. It was flawless and exactly what you want at the beginning of a trip!! read more

I cannot say enough about Air One Limousine Service. Our driver, Joe Novak, was exceptional! We decided to have a limo for my daughter's 15th birthday celebration, and it definitely a great choice. Joe anticipated our needs and made the entire evening perfect. The limo was clean, well stocked (and smelled good too) and Joe could not have been more professional. I highly recommend Air One Limousine Service, and will definitely use them again whenever I need, or want, a limo. read more

Russ is incredibly friendly, courteous, funny & an all around good guy. I would absolutely recommend AirOne to anyone looking for a reliable, clean, friendly ride! (Their free pens are pretty nice too!) read more

While overseas, we realized we would need transportation home, with many bags, once we arrived at SFO. Having no access to an affordable phone to call back to the US, I emailed several limo services with decent Yelp reviews to ask for pricing. Not only did Russell reply promptly, professionally, and courteously, but his pricing was by far the best. We arranged everything by email and although our flight was 45 minutes late arriving and we were among the last out of customs, we had a waiting voicemail from him saying he was ready to meet us whenever we gave him a call. 5 minutes later, he was loading our many bags into the comfortable vehicle, offering us bottles of water, and sharing stories with us on the drive home. Payment had been completed before the trip using their secure website (and even included gratuity, which was made clear at the start so we did not need to supplement), so we didn't even have to sign anything, just pick up the receipt... and in our jetlagged state, we appreciated that. This was by far our most pleasant, professional, and efficient lift home from SFO to San Jose. We do not hesitate to recommend Air One. We will definitely be calling on them again when our travel plans involve SFO. read more

I am a frequent business traveler and often have last minute changes to my itinerary. Air One Liousine Service has always accommodated me. I have always been on time for my flights and have been delivered home from the airport in comfort and without delay. The drivers (and I think I've had them all, including the owners) are all extremely professional and courteous. The cars I've ridden in are all clean, comfortable and elegantly appointed, late model Lincoln Town-cars. The price is comperable to a cab fare. I have used limousine services all over the world and none compare to Air One Limousine Service. read more

I have used Russell a few times for business trips and personal trips from my house in San Jose to SFO. Russell is always on time/early, friendly, and in a good mood (even in the early morning). Rates are very reasonable (less than a taxi). Russell has also been able to accomodate me at the last minute. I will continue to use them exclusively for my trips to the airport and would try them for charters as well. Thanks Russell! read more

My friends and I just returned from a trip to the Yucatan. Our initial flight was early morning and on a week day, and our return trip was on Sunday. AND there were two separate pick ups, one in Cupertino, and one in Fremont, and SFO was the airport we used. Russell made the trip experience all very easy. He picked me up first in Cupertino, and then picked up my friends in Fremont, and then made sure that the drive to SFO was as pleasant and non-hassle as possible, despite all the morning traffic. The car was very comfortable and well appointed, and he made sure to schlep our different pieces of luggage to the curb. Russell also made sure to explain exactly where we should wait for him upon return, and once again, I received a text message when the plane landed about the fact that he was ready and waiting for us when we got through customs. The return pick up and drop-offs were completely hassle and stress free. Besides very prompt, no-worries type service, Russell is a hoot to talk with. And the trips were very reasonably priced, considering two pick ups and drop offs to and from SFO from the South Bay. I would not at all hesitate to recommend Air One highly, and Russell in particular. I will absolutely use them again when I have an opportunity to do so. read more

Great service for the last five years . Always on time and never late. Olga and Russel are very friendly and run a great business.

Air One Limo has long provided service for my office doing mainly airport transfers. Their drivers are always friendly, courteous, helpful with luggage and consistently early for pickups. I have always felt completely cared for (especially since I tend to be a nervous traveler). Most recently, they were even able to help me book a limousine for a personal event with minimal notice (4 hours til the start of the event). We were so pleased that our night out had been saved! Russell (the owner) was a pleasure to work with that evening. He was prompt for all transfers, easy to reach as updates to our schedule were made and quite warm and friendly with the entire party. Thank you Air One! I will definitely continue to call for my transportation needs. read more

I used Air One Limo for the first time this past Sunday. I was impressed with how quickly they confirmed my reservation considering I only contacted them one day before I needed the car service. Olga was the driver and she was fantastic! Professional, great personality and on time. I have not flown in about 15 years so I was worried about making it to the airport on time. Olga got me there on time and also was there to pick me up from my return flight which landed 20 mins early. She called my cell to let me know she was waiting for me outside. I highly recommend Air One Limo! Great service and great pricing. I will continue to use Air One Limo and will also tell all my friends to use them!! read more

A very classy and professional organization! I have had experience with both the owners and they are consummate professionals. Prompt, courteous, and always early to every pickup, they are without a doubt the most professional and well managed limousine company I have experienced. I have been in two of their Town car Sedans, their Denali SUV limo and their 10-passenger stretch Lincoln, and all the vehicles have been spotless and every amenity has worked flawlessly. They use GPS, Google Maps and Google Earth to verify all pick-ups and drop-offs, and have a flawless knowledge of the Bay Area. Thanks Olga and Russell for your excellent service. read more

We were able to book Russell and his amazing limo-van last minute for a Sunday up to Napa for my husband's birthday. Russell arrived to our home early and showed us all around his 'ride'. It was gorgeous! Comfortably fit 11 adults for a 2 hour ride to Napa and back home again. Russell was funny, patient and appeared to enjoyed driving us to our different stops. We really look forward to another excuse to call and book Russell! read more

My family and I used Air One on several occasions and found both Olga and Russel professional, courteous and always on time. Considering Bay Area traffic the latter is no small feat. Will use them again and always recommend to my friends and family. read more

I began using AirOne Limousine in November 2006 for weekly trips to Oakland Airport. Thankfully, I don't travel as much anymore, but when ever the occasion calls for special transporation, Air One Limousine is always my first call. Olga and Russell have in past and continue to always be both helpful and punctual. I would give them 6 stars if it was possible! read more

A well established business for the past 8 years in the bay area. A very professional run business and yet still make you feel like your family. I would trust Russell and Olga with the transportation for any of my family members! read more

I used Air One for the first time last year returning into SJC from a long trip to Europe. Everything went as smooth as can be. Our driver was there waiting for us at baggage claim - a welcome relief after a day of flying. We had 5 passengers and reserved a Denali which was pristine fitting all of our luggage with room to spare. SOOOOO much better than the typical airport shuttle and well worth the price premium. I plan on using them again and again. read more

Outstanding! Finest drivers in bay area. We booked Air One for SJ-SFO airport service flying out and on the return as well (this is our 3rd time using Air One). Drivers, Faustino and Paul, arrived a bit prior to our time, which we appreciated. They were courteous, attentive, eyes-100% on the road, focused on driving. Vehicles are immaculate and very comfortable. For pickup from the airport, our driver was in touch with us by cell and we coordinated pickup right from the curb at baggage claim. Booking a ride with them is super easy on their Website if you prefer online booking. Won't use any other service. Highly recommend. Susanne B. read more

This company used to be really good. Then it was sold. The new owners changed the reservation system for the worse. They now charge credit cards before the date of the ride, instead of after the ride has happened. I've used them four times this year, each time booking a premium sedan. That is supposed to mean transportation in either a Mercedes S-Class or a BMW 7-Series. It is also supposed to mean that you get one of their very best drivers. The first time, everything was fine. The second time, the driver who picked me up from the airport was late. I already had my bags and was walking to the curb (despite booking a "meet & greet") before he showed up. Once we finally got on the road, his driving was unsafe and erratic. He would hold the pedal to the floor until he got too close to the car in front, and would then brake heavily. It seemed that one or the other of the pedals had to be pressed excessively. He also drifted within the lane and changed lanes frequently. Despite having GPS to guide him, he got lost twice and nearly hit a car coming out of a driveway. He also drove for several hundred feet in a bicycle lane rather than waiting for traffic to clear. After complaining to management, my next trip went fine. Premium car and a premium driver. The most-recent trip was booked well in advance. I deplaned after a long overseas trip. Again, no driver waiting despite once again booking a meet & greet. As the luggage was coming, I got a text from the driver asking me to let him know once I was outside. I returned the text stating that he was supposed to have met me. His reply was that the booking was for curbside pick-up. By the time I found the booking confirmation showing that I was correct, my luggage had arrived and off to the curb I went with all my luggage. He showed up in a reasonable amount of time, but in a smaller car than I had reserved (again referring to the confirmation I received from Air One. It took some doing but we got all my bags into the car. The ride was essentially a ride in a fancy looking taxi. The driver's abilities were again sup-standard. I used to swear by this company. Their service was impeccable. Since the sale, they have gone downhill and I no longer consider them trustworthy. I tried to chalk it up to the sale, and the new owners needing a little time. But significant mistakes 2 out of 4 times, and over a sixth month period, tell me they can no longer be trusted. To be fair, they have never left me stranded. But I've started looking for a new provider and I no longer recommend them. read more

My husband and I always call Air One for all of my business and personal travel. Russ and his partner Olga are very prompt (15 mins early, in fact), professional and kind, and the cars are always clean. The rates are very reasonable. We love Air One!!! read more