Ralah was fantastic! My furnace broke down, and Ralah promptly came to help. He got my furnace up…read moreand running again and also performed a tune-up. Unfortunately, the furnace failed once more, but Ralah returned immediately to fix it. During his first visit, he informed me that the part responsible for starting the fan on the furnace was failing and would need replacement. He returned to address this and did an outstanding job! Communication was easy, and I felt valued throughout the process. He was recommended by a family member, and I will definitely keep him in mind for future needs and refer him to friends and family. Thank you, Ralah, for your exceptional service!

Third time using Dan and this company. Five star rating for a reason. Excellent service and…read moreextremely knowledgeable about his profession. So glad I found a local company to handle something that most companies fail at.

My AC Unit was not working properly over the weekend. I called Vital Heating & Air first thing…read moreMonday morning and spoke with Matt. He told me he can have someone out the same day (afternoon). I received a text that Mark was on his way and he showed up as scheduled and advised. I explained the problem and he started working on the outdoor unit. He never went to the basement where my Unit is located, only outside. I asked him if he would advise the cost of the repair before doing the work and he said yes and reminded me of the $85 Diagnostics Visit and I said ok. 15-20 Minutes later Mark said he replaced the Capacitor and the total was $300. The AC was working and I was satisfied, but a little disappointed he did not advise the cost before repairing. But the $300 to me was very fair and I was still happy it was repaired. Three days later my AC was not working again so I called and spoke to Mark. He seemed busy and uninterested in my issue (but that may be my misunderstanding his tone). He told me he could not come that day, but possibly the next morning but more than likely the afternoon. He said he would contact me in the next few hours to let me know what time he could have someone to me the next day. Over four hours later I had to reach out to him to find out when he would be there the next day, but he said it would be tomorrow afternoon (I needed morning). So I said disregard, I will find another company. I purchased a whole new Furnace and AC System from another company. I would have used Vital Heating & Air for the replacement if Matt would have contacted me like he said he would. And, I found out that Mark installed the capacitor without tightening it correctly and it fell inside the unit and burnt the electrical and kicked the breaker, which caused the unit to stop working.

Came out within minutes of my call on a Saturday, and again on Monday twice until it was fixed…read more Great Service.

E saw the reviews and they were highly recommended been in business for years. We went to them as a…read moresecond opinion, as we did not like other local guys running the price up on us and not finding the problem. These guys were awesome. Talk to the owner and fixed it and knew what they were doing highly recommend.

Came to fix our heat that was out (and after another company came and didn't fix it correctly) on…read morethe coldest day of 2020 - also Christmas Eve. The owner came himself at 11:45p and into Christmas early morning. He made it work and scheduled a tech to come finish installation of the correct permanent part later in the week. Very grateful for the late night restoration of heat for a family with an infant and young children on Christmas Eve night.

I used them to repair my ac and a leaking faucet. They did a great job on both projects.read more

In November 2024 the technician from Efficient came to our house in Indianapolis to drain and…read morerefill our two water heaters. Through his incompetence, he flooded the entire basement, including the finished part. We have been out of pocket almost $7000 for the cleanup and repairs, and the owner of Efficient has ignored our invoices, phone calls and emails. He apparently has no intention of reimbursing us. We even had to contest the charge for the service call on our credit card, because he refused to refund the almost $500 we had paid the technician for a year's service plan just minutes before being told that our basement was flooded. DISHONEST COMPANY

Nick, knocked it out of the park. He installed a new A/C…read moreunit and evaporator after our 23 year old evaporator got a leak. He was able to get us a quote quickly and had it installed right away. He was very good at explaining everything about the system, and also walked me through getting the system registered with Carrier.

Nick replaced my furnace and air also Replaced my water…read moreheater and installed A new toliet in my bath. I couldn't be More pleased. He is very professional and Honest. I would recommend him to anyone who is In need of honest and professional company.

If you want an honest and knowledgeable opinion, call Bob Pepper. He came highly recommended from…read moremy Fishers FB group. After being told I needed a new furnace by a larger company(even though my 10 year old furnace was working fine), I called Bob for a second opinion. He told me my furnace was okay and just showed the normal wear and tear. He also told me it's common for these companies to push new units because sometimes the repair guys get a commission. Also, the warranty is usually good for 10 years. So since my warranty is up, why not push a new unit. Makes sense, but unfortunate for the homeowner to be shelling out unnecessary money. Bob also offers an annual maintenance plan, just like the big companies.

When we bought our house, our furnace and humidifier were in rough shape. Bob and Matt (father and…read moreson) took great care of us with their honesty, timeliness, and excellent work. Thank you Bob and Matt! I'm thankful for your trustworthiness. Even a challenging furnace leak was well taken care of by these men. Bob and Matt will be getting all my business from now on!

Barrick Heating and Cooling has been taking care of our heating and air for years. We have a boiler…read moreand they are the only ones we trust when things go wonky with it. Yes, wonky is the "official" term. Matt offers consistent, knowledgeable, and professional solutions to our heating and air problems, with reasonable pricing to boot! We highly recommend them!

My A/C unit was out on a 96 degree day including the heat index. I called Matt and he was able to…read moresqueeze me in. He had my A/C up and running in 20 minutes. Excellent professional service and on time. One company quoted me $525.00 for the 20 minute fix, one big company was a no call no show and another big company had rude and unprofessional desk help that couldn't even tell me what they would charge to come out or how much their hourly rate was. Call Matt Barrick if you need professional, reliable help at a reasonable price for an excellent job well done!

Amazing customer service! The team went above and beyond--making time on a weekend to come by last…read moreminute and fix my furnace. They weren't expecting to get on the roof, but instead of rescheduling for another day went back to the shop to get a taller ladder and parts. Both the technician and owner were extremely knowledgeable and professional.

Quick and efficient with excellent communication. They did not try to sell me on anything, they did…read morean after hours call when my furnace stopped working $150 for the call but it comes off the price of the repair if you choose to work with them. They actually diagnosed the issue and had it fixed the very next day as soon as they were able to procure the needed part.