This company has been servicing our mini split system for years now. You will not find a nicer…read moregroup of people. They stand behind their work 100%. Their communication is excellent. Whenever we need service, they strive to schedule us asap. I have no issues with pricing, knowing the work they perform is needed and great quality. Staff is courteous, well trained and eager to please. If you should need their services,you can be sure it will be done right and reasonably priced. The Moreira's in Coventry RI

Jonathan C. came to my house for the yearly cleaning and inspection of my boiler. RI Energy had…read morepreviously replaced my gas meter and the service tech could not get the boiler to run. Jonathan arrived on time and fixed the situation almost immediately. He was not only very professional but extremely courteous as well. I highly recommend Jonathan as he is punctual, professional and experienced.

R. E. Coogan Heating Inc. is an exceptional company, and I highly recommend them…read more When our hot water boiler stopped working over a weekend, I spent Monday calling several companies for help. Most either weren't familiar with my boiler or couldn't schedule a service call for days. When I called Rob, the owner of R. E. Coogan Heating Inc., he explained that they were busy but promised to stop by that evening to see what he could do. Rob arrived around 7 PM and spent over an hour troubleshooting the problem. Although he couldn't get the boiler running that night, he assured me he would contact the manufacturer the next day and continue looking for a solution. True to his word, he called me the following day with recommendations from the manufacturer and returned that evening to try them. It was clear that he was doing everything possible to repair the boiler and save us the expense of a replacement. Unfortunately, the boiler could not be repaired because the required parts were no longer available from the manufacturer. After exhausting every reasonable option to restore it, Rob helped us move forward with a replacement as quickly as possible. After four days without hot water, I expected we would have to wait at least another week for a new installation. Rob initially estimated that the work could begin Friday and be completed by Monday. However, he called on Wednesday to let me know he had rearranged his schedule and hoped to start earlier. At 3 PM on Thursday, Rob arrived with Henry and Nick to begin removing the old boiler. He then brought in additional crew members the next day and worked hard to complete the installation as quickly as possible. As promised, our new boiler was installed and our hot water was restored by Friday evening. What impressed me most was Rob's commitment to helping us. He went out of his way to accommodate our family, worked tirelessly to find the most cost-effective solution, and followed through on every promise he made. Henry, Nick, and the rest of the team were professional, courteous, and respectful of our home, leaving everything clean when the job was finished. It is rare to find a company that combines expertise, integrity, and genuine care for its customers the way R. E. Coogan Heating Inc. does. We are extremely grateful to Rob and his team for their outstanding service and highly recommend them.

Called 10 days ago about AC not working. Never called back after repeated requests. Had an air…read morehandler replaced by them close to 3 years ago. Charging $275 just to see what's going on is quite high, especially since it's just a service call charge. After I called again after not getting a response, he did call back. Lots of excuses. Nope, company not for me. Would not recommend.

UPDATE on Priority Plumbing, I wrote a previous review on Priority Plumbing to include owner Mike…read moreCambio and his team. We had an emergency evacuation of our residence after Mike and team struggled with installation of a new furnace in our home. He left us with a gas leak in our home which was resolved by RI Energy last week on February 27, 2026. We contacted Mike Cambio to inform him of the gas leak found in our home but, not surprised, he never responded. This Priority Plumbing Company has only one PRIORITY, it's about how much money they can get from you and and how quickly they can get out of your house before you notice damages or serious problems. This is a bad company to let into your home. Do not trust this company.

Replaced a 2nd floor soil line very quickly and efficiently, responded quickly to come out and give…read morea quote and all staff was professional and friendly. Very fair priced service with exceptional results, I highly recommend to anyone looking for a plumber!

From beginning to the end, the customer service was great. Our old system quit in the middle of…read morethe heat wave and I thought we would never find someone to get out here as quickly as Atlantis did. The workers were very professional and answered all my questions. They cleaned up any of the areas where they worked. I will definitely use Atlantis again and I highly recommend them.

Dylan just provided annual maintenance for our AC system and he did an exceptional job. He went…read moreabove and beyond what was required and we couldn't be happier. Atlantis also installed our new boiler a year ago and we have been super impressed ever since. Atlantis is a firm that you can rely on to keep your systems running smoothly. Highly recommend! SH

Our furnace stopped working on the weekend and we were looking for someone to come in as soon as…read morepossible to check things out. Scheduling an online appointment was super easy with appointments available the next day (Sunday). I didn't even need to wait that long. Within an hour of making the appointment, the technician gave me a call and was on his way over that day. Chris was wonderful! My expectations for furnace repairs is always a little high and I was a bit worried about how much an emergency response repair would be. I was pleasantly surprised by the price, it was quite reasonable. Lovely service overall, definitely will use these guys again!

Chris was fantastic. He asset the situation and fixed our pipes in a timely manner. I strongly…read morerecommend

I have to agree with Kevin. Very nice guys but the billing is ridiculous. Last time they fixed…read more(sort of) something I was billed a $75 "parts acquisition fee". Whatever that is. I was assured by the tech that the new gurgling sound after the last fix going on in my pipes would work itself out. It hasn't. The noise gives me a daily reminder that these guys are expensive and not particularly good. I did notice all the 5 star reviews are 3,5,6,7 years old. Maybe they can turn it around but I'm moving on.

The work performed was extremely poor. He was contracted on a new HVAC system to be installed. It…read morefailed inspections, had many issues. The owner Chris gave me the impression he didn't care about the project at all. Gave him over 15k, total project cost was $16102.50 and the system still does not work. Everything from incorrect duct work throughout the entire house, gas lines installed incorrectly, incorrect placement of multiple dampers, Chris not checking on his employee's work, screaming at them the few times he visited, damaged brand-new furnace while installing it, installed Ac condenser on an incorrect pad size, threatened to send me to collections if I didn't pay even though it failed the cities inspection. Have been contacting him for over 3 weeks and no response. Think twice before you hire him. His Mechanical License 00008086

We selected R B Queern to install a new mini-split system in our house. I interviewed 5 different…read morecompanies in total. RB Queern's proposal was clear and they spent time explaining why they chose the equipment outlined in their proposal. It was the most comprehensive of the 5 that I received. They had the best value in terms of total cost. They actually had the lowest bid. They reccomended an electrician for that portion of the work and they were prompt to respond and gave me a very solid bid compared to others. The installation took 3 days and I have to say that their technicians did nothing but a first class job. They were prompt, answered questions, took care of our house and cleaned up every day. They were a pleasure to have in your house. I would definitely recommend R B Queern for any time of HVAC work

I called R.B.Queern to come out to my house to tune-up my central AC system. My experience with…read morethem was both positive and negative. The PROS: The technicians were professional and friendly. During the 2 hours they worked, they were efficient and did not waste time. Because they charge by the hour ($165 per hour), this is important. The techs found an error in how the AC unit was installed, and they were able to fix it that day. Their fix prevented a big problem of water leaking into my ceiling. Also, when I reviewed the work order, I do not think I was over-charged for the parts they needed to fix my unit; the prices I was charged for the PVC parts seemed reasonable. The CONS: I was never told when I booked the appointment (as a new client) that they charge the travel time from when the tech leaves the previous job and drives to my house. As a result, I was charged $82.50 (30 min) for the tech to drive to my house from the previous job. This is an excessive charge. I understand that gasoline costs money, but to charge $165 per hour for travel time is too much. If they charged something like $30 per hour for travel time, that would be reasonable, and I would be leaving a 5 star review.

It took me a long time to write this review because I don't like giving one-star ratings, but after…read morepraying on it, I think it is important I write this review for other people. My hot water tank was leaking so I called Reichert and Sons to come out and help. As usual, they were extremely nice when I called. I paid the service fee of $175 and someone came out the next day. The technician inspected my unit and told me that my pipping was getting old and I could replace the pipes or eventually replace the hot water tank. I asked him how much it would cost for each option and he said he would need to talk to the main office and they would send me a quote and I could decide. The next day I received a $4,000 quote to replace the hot water tank. I called to ask about the quote to just fix the pipes. The woman on the line said she would need to speak to her manager and get back to me. Two days later they sent me the same $4,000 replacement only quote with the last sentence changed to "Tank can not be repaired - replace is the only option." This is not what the technician told me. To be thorough, I called a different company who came out and told me the tank isn't that old and I should replace the pipping. He fixed the pipping for $300 and that was over 4 months ago with no problems since. I am glad I went to a different vendor because trying to cheat people out of money is a horrible way to do business. I haven't asked for my $175 service fee back because I don't want to communicate with unethical people. If you do go to Reichert & Sons, I suggest you get a second opinion.

The company is very professional and have excellent AC, Techs and administrative staff. You know…read moreyou are getting quality work and they stand by their products! Rhode Island is fortunate to have such expertise with company's such as this! John Sabourin Mongone Dr Johnston