when they finish the work do look good, but this is supposed to be a lifetime warranty in my grout…read morestarted chipping and peeling after about 6 to 8 months when I tried calling He was always giving excuse that his phone wasn't working, but even though I left messages and text him, he never returned my calls. I am being ghosted. do not use Grout work because if you do call them up, they will not show up to lifetime warrantyand they will not return your phone call.

Malik was very informative and helpful throughout the whole process was very thankful for how easy…read morehe made our interaction

Absolutely unacceptable and unprofessional behavior and customer service from the General Manager…read moreDylan. A very threatening phone call was left on my voicemail. I had mitigation work done from Paul Davis. Payment was sent DIRECTLY to the local Paul Davis shop of which I have a record of by State Farm. After calling back to figure out what was going on I was met with REPEATED threats and threats to my property from the general Manager. He stated I had 10 days before a lien would be put on my house. I informed him I was recording the conversation which I actually was and he called me a liar and said he did not care. He immediately changed and said the lien would be put on my house today/immediately as retribution for filing a complaint against him. This is unacceptable behavior and customer service . Sadly the work completed by the actual staff was good and timely however on this interaction alone I would never recommend Paul Davis to anyone. There are plenty of mitigation companies to use. Take this with a grain of salt. Don't use them if you don't want to be treated like shit.