On time, professional, quick and reasonable priced. Easy communication. Thank you Royal Carpet Co. JKoomoa

The person arrived on time, he was professional, knew what he was doing, and the quality of his work was excellent.

Top quality service along with the best price I could hope for. Johnathan went well beyond the call in quality and coverage of cleaning my carpet read more

Jonathan serviced our home and did a fantastic job. Very nice and thorough. He did a great job and explained what he was doing during the process. I would highly recommend Royal and ask for Jonathan. read more

I love when companies actually work via email or text instead of me having to step away from my day to talk on the phone, scramble through my calendar, and figure out details in a 10 minute convo. I messaged royal carpet cleaning for a quote to clean my fabric loveseat and their price was the most reasonable I found, and I liked how quickly they were getting back to my messages. I was able to be squeezed in within a day of talking to them and was so pleased with the ease of booking. Jonathan (i think that was his name) called ahead to let me know he was on his way. He was prompt, polite, professional, and did a fantastic and thorough job on cleaning the loveseat. I'm so happy with how clean the loveseat is and that they were able to get out a 2 year old stain! I highly recommend them! read more

Royal Carpet Cleaning - Left before cleaning, stains & fabric yellowish cream. Right 24 hours after cleaning stains gone and color back to original ivory beige :) - Carpet Cleaning Near Me - Albuquerque, New Mexico

Fernando and Raul were truly a dynamic duo! They came in and were able to remove all dog odor in such a quick time yet took the time to point out exactly what they were doing and why. Bernadette and her magic fingers was able to get me scheduled in on the same day not knowing what a hero she was. This was a real team effort and I will be a C4L (Customer for life). read more

Royal Carpet Cleaning - Just had Diego out here and boy did he spin some magic! 5* and still a C4L! Thanks Diego for the hard work and experience you brought! - Carpet Cleaning Near Me - Albuquerque, New Mexico

They do good work and were fast and professional. The carpet looks like new would use them again.

This week I had the opportunity to have these guys come and clean my carpets. I literally called at 10am to schedule a service and they came at 3pm. They were offering a great fall deal so I jumped on it and I haven't been disappointed. Domingo came and even though there were some miscommunications and time we made it work and he apologized for the mistake on the work order. He was flexible and understanding with my children being home and ensured that we would still be able to have a place to hang out while he cleaned the rest of the house. He politely told us he was done when he was ready to clean the last room. He moved furniture without being asked and put things back nicely. He even cleaned a rug for me. I also had the opportunity to meet Neal, the owner. He was polite, professional and thoughtful. He came in to quote me on a shower floor and finished it 30 min later. It was once yellow, brown, black and green... and now it's white. I have spent tireless afternoons trying to achieve what he did in 30 min for a great price. I'm so happy with my service and plan to have them back. read more

Warning - they are very prompt, so be out of the shower and dressed by your scheduled appointment time!! I contacted Royal Carpet Cleaning about coming to a place just outside of the city and at Christmas time. They were wonderful about it, had appointments available right up til Christmas, and their price was the best I found. They were ALSO wonderful when at the very last minute I cancelled and had to reschedule. Prompt responses online. Prompt service. Carpet was finished in an hour (one bedroom, hallway, living room) Drying time was "four to eight hours". It was really eight hours, and even then a FEW spots felt damp to the touch so I didn't drag most of my furniture back in until the next morning. They got a weird stain out (looked permanent; roommate said it was butter) and the carpet looked great overall. So to summarize: great price, prompt customer service, quality cleaning. read more

I called on a Saturday and spoke with Leah expecting to be scheduled for the following Saturday. She was able to schedule me for the same day which was great! Leah then called me a couple of minutes later asking if Jonathan could come sooner which was even better! This allowed my carpets to dry during the day vs over night. Jonathan was very polite and worked quicker than I expected. I will definitely be recommending Royal Carpet Cleaning to friends. read more

Great company and great price! I was moving into a house in Rio Rancho and I was coming from California. They worked with my drive time and made it easy to meet me there when I arrived to clean the carpets before I moved anything in. Workers were very friendly and they did a great job. I booked everything through yelp messaging which was very convenient. Highly recommended read more

They were able to make a fairly quick appointment and did an excellent job at a very fair price. I was required as a renter to have my carpets cleaned before turning the home back over to the owner, who was a stickler. I received my entire deposit back, thanks to Royal, who took care of all the issues that concerned me. Thanks Neil! read more

I am super empressed with the the standard of customer service provided from the scheduling to the payment of service. They quality of carpet cleaning sevices provided were exceptional. The technicians were extremely polite and professional. They did a very detailed and through cleaning of the carpets. It is a shame I did not take a before and after photos. I would recommend them in a heartbeat! read more

I got my carpets cleaned about 2 weeks ago. Hundred bucks for my living room, hallway, and a bedroom. Very reasonably priced. The guy who came over, I believe his name was Johnathan was extremely well mannered and very helpful. The carpets came out great! I will definitely be using their services again. read more

I've had my carpets cleaned MANY times by Royal Carpet Cleaning, I have 2 dogs and 1 cat along with a very messy little brother, so I've had some smelly bad stains before in my carpet. Royal Carpet Cleaning has NEVER been late or kept me waiting on the days I've scheduled for them to come out! Always Friendly, Perfect service! I can trust Royal Carpet Cleaning in with ease in my home that all my valuables are safe and protected. Every stain and scent I have ever had gone! Lol Never written a review before but I put my trust in Royal Carpet Cleaning that they will provide the same EXCELLENT service or better for all of their customers! I highly recommend them to anyone! For tile, upholstery, and carpet! (: -Michael Carrillo (: read more

Prompt service friendly and professional staff. Carpet looked and smelled better after the cleaning .

Best place ever!! I went yesterday for some highlights and they did an amazing job. Totally recommend it!!

Found these guys via google and yelp with the highest reviews on both. The customer service on the phone from Bernadette was wonderful. She gave me an upfront cost, NOT an estimate. They got me sheduled for the very next day! Domingo called me when on his way and arrived 10 minutes early. He worked hard and offered me solutions to a nasty pee pet smell. He was professional and thorough. I will definitely be using this company again! read more

Prompt and courteous service. I recently bought a home and did it realize how much one of the rooms smelled like animal pee until I moved in. Unfortunately the cleaning did not help and I ended up pulling up the carpet. Moral: animal piss is impossible to remove. read more

They were nice and helpful when I scheduled, on time, professional, and did a beautiful job on our carpets and rugs. I am a little embarrassed to say our rugs had not been professionally cleaned in the 17 years we lived in our house...they looked like new afterward! Very reasonable price, too. I highly recommend! read more

Neil came and cleaned our carpets a few months ago. We had a bad water leak that got neglected and our carpet smelled awful. Neil was very professional and timely. He completely removed the odor and water damage from the leak and the carpets looked great. Made the house smell nice again. 5 star service! read more

We decided to use royal carpet cleaning due to reading several good reviews on yelp. They came out on a Saturday (10-28). Yes this review is a bit late. Anyhow they showed up and were done with our living room, 2 bedrooms and a hallway in 30-35 minutes tops. Not to mention we had them do a special treatment in one of the rooms for an additional charge. When they left the carpets were soaking wet, more than usual for a cleaning, and when the carpet was finally dry there was not a noticeable difference. During the cleaning one of the employees mentioned this was there last job of the day which made me wonder if they rushed through the job. I would not recommend this company based off of the experience we had with them. read more

When I called for same day carpet cleaning service I was greeted by a polite and professional person (I believe Bernadette was her name). She assisted me in getting service promptly as I had to do the carpet cleaning before classes in the evening. The technician (Neil) showed up a few minutes before promised. He was courteous and well mannered. He did an excellent job throughout my condo, from the carpet to the sofa. I had a bunch of pet, ink, and mystery stains he was able to get out with ease. It took about 45 minutes to complete 4 rooms, a hallway, and a sofa; when the receptionist quoted two hours! Excellent quality, excellent customer service! I will definitely recommend as well as be a return customer. read more

Royal did a great job on our carpets. We will definitely be using them again. They are very recommended. Bernadette answered the phone, she was very helpful, professional, and just plain lovely to do business with. Neil came out, was very courteous and on time. He explained the whole process to us, and got all the dog stains and odors out. They even gave us a discount because we moved everything before they got started. I found them after carefully looking through reviews on Yelp and Google. They have great reviews on both. read more

A very professional job done by a very professional young man (Fernando). I called on a Friday and they were out at 8:00 AM the next day. I thought I was going to have to replace the carpet but Fernando was able to get out both gum and paint stains and therefore saved me a great expense. Also, Bernadette was very helpful and professional. She asked all the right questions to get me set up. Thanks Royal!! read more

Domingo did an excellent job in removing brown spots from prior carpet cleaning. Our once cream colored carpet is clean again. Domingo was very knowledgeable and took the time needed to make a great outcome. Will ask for him again. read more

Sorry this is soo late but they came and cleaned my carpets back in Aug 2016. I have zero complaints, they did an awesome job, what I paid was reasonable, they were on time and I've since scheduled my next carpet cleaning for around the same time next year. read more

Had them come and would have been better to do it myself. Said they cold get dog stains and black marks out of new carpeting. They knew in advance of my stains from pics I sent to them. Domingo said no good can't do it that day. Cost was $300 for medium house. Never cleaned the couch either. Contacted them after and they didnt want to do a thing. Never use a carpet cleaner company here in NM. Do it yourself. read more

Did a good job , my house smells nice and fresh. I would use them again. Truck mounted unit carpet was dry within 5 hours.

We were very pleased with the job done by Neil and his helper. They moved most of our furniture and ensured that stains were properly treated. Our carpets look better than we thought was possible (especially after the terrible job another company did that left it looking worse than ever). The price was very reasonable given the amount of work. read more

I have had two sofas done by Royal Carpet Cleaning. I was blown away both times by their work! They did an outstanding job and were equally professionally outstanding. The second sofa I had them do was a leather sofa and I was surprised to learn that they are one of the only companies that offers leather upholstery cleaning in our area. They did an amazing job on it! I purchased the sofa off craigslist and would never have guessed that it could look like this afterwards! They transformed what looked like a leather sofa that had been sitting in a college dorm for the last ten years into something that I am actually proud to sit clients on in my office! I will be using them for any furniture, tile or other services they provide whenever I need them in the future. I highly recommend them for anyone in need of similar services. Thank you! read more

Technician Domingo called to let us know when he'd arrive. He was courteous and listened to and executed my requests. I was very happy with the cleaning job--looked great, no smell and dried pretty quick. Will call Royal Carpet Cleaning again! Thank you.... read more

I had my upholstered furniture cleaned. The woman answering the phone was lovely and helpful. Domingo arrived on time, was courteous and cheerful, and did a good job. His estimated time for everything to dry was fairly accurate as well. read more

Great work and great price. We have used them in the past and they are great. Carpets dry fast and they never complain about the heat since i dont have AC in the house. read more

They were awesome! Have had pee stains in my carpet going back two years because of our dogs that I was unable to get out with my carpet shampooer and they got them out. They also worked with me on the price. They were very professional and nice both on the phone and in person. I would definitely use them again. read more

My carpets and tile look great and the service was very professional and friendly. Would definitely recommend.

I had my tile and a small room of carpet done and they looked really good. The carpet was white and very traveled on so I wasn't expecting it to be great but it looked almost new again. I didn't think my tile was very dirty but I was super wrong! After it was dry it was a completely different color. I had made several calls around and was thinking about skipping the tile altogether but this guy beat everybody I talked to on price. I will definitely use him again. read more

I've used Royal Carpet Cleaning many times, not only for my carpets and upholstery, but they are the only company that could clean my slate tile floors. They are on time, priced right and totally trustworthy. Their work is top notch. I would definitely recommend them. read more