Go here for most of your hardware needs. It's close by, easy parking as well as entry and exit!…read more Very nice people who give the kind of service of years past! I needed boots to mount my TV and a new switch for a table lamp. They have great advice to help solve the problem.

Saturday 3/28 12:21pm. I was assisted by a very helpful, courteous and knowledgeable young man. I…read morethink his name is David. Went back later and was helped by a young lady named Vic who was also very helpful. Good shopping experience all around

Rowlett's is the mom and pop hardware stores you are looking for. Remember screws by the pound?…read moreThey have it. Need 1 tiny metric bolt to finish the remote control car they have it and you only have to buy 1. Are you a trapper? They have everything you need to catch coyotes or minks. Paint , hoses hose repair Everything. Even shot gun shells. Did i mention the home made fudge?

Great place. Very full of product, from hardware, to housewares, to trinkets that has nothing to…read moredo with home improvement, but decoration. It's cluttered and full, but clean. Staff was super helpful. The older gentlemen standing as the greeter, he was as helpful as he could be, he was new, directed us to where he thought our need was, then had to ask. We needed a bottom door seal for our shower door, sadly they didn't have this particular specialty item. They do carry a good bit of Stihl equipment, they also sale parts for Stihl which I've gotten here before.

Everyone here is always so nice & helpful. I went in today to get copies of some keys, the clerk…read morecalled someone over for me & they arrived in seconds. Clean establishment, there seems to be a good ratio of staff available on the sales floor to answer any questions & backup cashiers always help manage the line if needed. Prices are usually around what I am expecting for what I am needing.

Bought a battery powered trimmer. Staff were very helpful and knowledgeable about the various…read morebrands and models. I decided to go with a Black & Decker model. It is very light with a 75 minutes between chargescycles. Trimmer uses .085 cord and is easy to use

I came in right before close with a high needs request!!! Brittany and Will were so so gracious and…read moreaccommodating and helped navigate our crisis with such patience and kindness! Incredible customer service!!!!!

Look what I found!!! A neat little shopping corner inside Ace hardware! Cute little one of a kind,…read more fully restored nick knacks and antique pieces!

Red Oak, Texas 07-31-21 @ 10:45am…read more Plenty of employees. Both times we needed assistance, I had to go locate someone. No big deal we choose this place over Home Depot and Lowe's. The MAIN reason we've shopped here, is the superior customer service. Today was an off day. Shopping local. #EllisCounty #SouthSide

Excellent place to go, especially when you're in a hurry. Employees are courteous and normally very…read morehelpful.

Actually had a very pleasent experience in shopping at Ace this morning. As soon as I walked in,…read morean employee asked if I needed help. Usually, I am the one who has to hunt down someone to assist me. What a welcomed change! What I needed was two-cycle engine oil, and they were featured on an end-cap of the aisle. Easy enough! The staff member and I visited for a bit, and he provided some advice on which kind of gas to purchase in order to mix with the oil. The price seemed fair as it was a "name brand" item. Once at the register, the young lady cashier was very friendly and helpful. After today's wonderful experience, I may choose to shop here more often. It's closer than the Home Depot I normally shop at.

Great store! The staff is very helpful and friendly. The store is easy to shop. It's organized and…read moreclean. Fun to just look around while husband is getting stuff. Love the one in Keller TX!

A gentlemen from the Colleyville location called to this location to see if they had an Igloo latch…read morein stock as I needed one more. I had purchased one at the Colleyville location. They did have one and they pulled it and held it for me. I truly appreciate the true American Customer Service from both locations who were involved.

I started my day with a leaking kitchen pipe. I took the piece with me and headed to Ace. Of Course…read moreI could not find a match to what I brought in! So I asked an employee for assistance. She called over her walk-in talkie.... And that is when Steve (guy in the black shirt) walked into my plumbing emergency. Steve told me I was totally in the wrong aisle and he confidently took me where I needed to be. He took the nasty used pipe out of the old grocery bag I had it in, and got to work. He found everything I needed. He had to cut the pipe as mine was not able to take a kit piece. By bringing the old piece in he was able to cut what I needed to size. I was in and out, so quickly! Thank you so much Steve!!

Great store, friendly environment, clean, and well-stocked inventory. I'd been looking all over…read more(even online) for particular cabinet hardware and only found an online shop selling each piece for $19.95. I found the same parts at Jabo's Ace for under $6 and under $8 each. Unfortunately for anyone else, I bought out their stock. Fortunately for me and everyone else, store manager Michael Finley is ordering more! Great place - so glad I stopped in; I will be back. Now sing it with me, "Ace is the place with the helpful hardware folks!"

Who doesn't love an Ace Hardware. The difference between Ace and the box box stores.....customer…read moreservice. I came in today for a special part and had the nicest guy walk me around trying to find it. Their expertise and customer service is the best!

I love Ace Hardware - but all are not created equal. Some are even better than others, and this is…read moreone of the overachiever. Their pet lines are unbelievable...special collars and leashes and pet treata and bowls. I went in for a plumbing part and came out with a whole lot more. I always use my Ace customer number so I receive money off; good way to save some money. Service is top notch. They have true customer service. Plus all employees are knowledgeable. I love that!

Do you smell something when you first enter the FRIENDLY environment of a Ace Hardware store? You…read morebet you do, it's freshly made POPCORN, which tells you that the atmosphere that Ace Hardware wants to create is one like your HOME!!! The people there value your time and patronage!!! Whenever, I need something for my Jeet Kune Do (BRUCE LEE's method of teaching self defense) private training sessions, I come to ACE at Westlake because I know that they have a great selection of items for me to choose from at a reasonable price!!! You can find just about anything !!! Feel free to check out my INSTAGRAM: JKD Sifu Mike Goldberg or email me at grampsfu@yahoo.com.