I hired them to install my hvac system for my restaurant. From the beginning I got horrible…read moreservice,not responding the calls or messages nor having answer for my questions on time. However I decided to use them they gave me reasonable quote and told me it will take about 2 weeks to get permits etc. They wanted to have the complete job with materials and labor, I didn't want to have materials from them bc was expensive and need to pay 50% down. I decided to order materials from ecomfort with lower price and installment agreement, it was easy to pay for me. Michael (owner) came to my business checked everything, measured etc.and told me what he needs as material. I asked him to confirm what exactly I need to order,3 indoor units 1 outdoor condenser 1 heater pan, 1 condenser pump,3×50ft total 150ft line sets and clear hose. I checked with him the capacity of the units and the rest of the equipment I need to order. He checked the list and told me order everything in the list i sent him by text message. After him and his staff finished the installation I saw the condenser pump in the box unused! I asked him that you want me to order this pump but you didn't use it! He goes ah I thought we will need it but not any more, I got angry and said ok take it back then you use it and I'll deduct from your balance. He took it with him and left. Later I was checking the materials and I saw he didn't use at least 60% of the line sets he made me order it! I put everything into box and put in basement. When he came to ask me to pay the balance I told him you told me to order 150ft of line sets and you didn't use easy 100ft of it!!! I paid nearly $700 for 150ft of line sets. I told him I will deduct $500 from his balance with returned condenser pump (paid $120) then I can give his check. He said no it's not my responsibility you bought the materials I just installed it. If you want you can sell it on ebay he told me. I said I have whole text messages saved in my phone that you told me to order all this materials I didn't order myself! As a contractor you came to my business you inspected you measured it and you told me exactly what I have to order then I ordered whatever you told me. He ignored and said no I won't take it back and left my restaurant! A week later he emailed me that saying he won't take the material back that's not his problem or responsibility, he needs his money by end of the week otherwise he said I will place lien on building and go to court. Plus he prepared wrong paperwork for permit, after a month building department respond that they need to fill out correct paperwork, imagine I lost just 1 month bc of their mistake to fill out wrong paper work. Another issue happened at last when I have my building inspection which was inspector came for inspection and found out they completed the job but didn't get the permit yet so they finished the job without permit! I was suffering to open my business asap I lost a week because of their irresponsible work ethic. Finally they got all paper work done and I passed the inspection. As I mentioned I had a lot of issues with this company called MFB MECHANICAL and absolutely advise people stay away from them if you don't want trouble!

Excellent service on my central air conditioning during a heat wave. Others could only tell me it…read morewas broken and a costly replacement needed. He came with diagnostic equipment, replaced a part, cleaned and tested the system and after 3 sweltering days during which we pondered spending many thousands to replace our system (the only option according to the other company) we are now comfortable and the price was extremely reasonable. Cannot recommend highly enough! We should have called him first!!

This company uses irresponsible contractors involved in labor disputes. I recommend looking…read moreelsewhere if you want quality work.

This company is wonderful. The men that work there are super nice and so respectful. My aunt owns a…read moredeli and her deli case went out mid day right before the weekend. In a panic she called them and they came right out. I was there and they did everything they could do it get it back up and working. They didn't leave a mess as some other companies did and even gave us tips to make sure that we maintenance the machines right! We will definitely be using them in the future.

Awesome company! They were communicative from the first time I called to the date of the install…read more Prompt, clean, respectful and did the job as promised! They were easy to schedule with and completely willing to work with my schedule. Jose did the install and I would 100% recommend him to anyone who needs hvac work done - guy knows what he's doing. They also came in at a great price, and I looked around for a while.

Very poor Customer service. The receptionist Mariana is overwhelmed and you can sense her…read morefrustration over the phone. They take appointments and cannot complete them. Then she gets mad if you ask her to consider your circumstances. She does not know me but got upset and said I had an attitude when i requested to speak to someone else. They text me to confirm for my appointment and then less than 30mins later they canceled my appointment via text. I waited a week for an appointment. They indicated they have emergencies coming in and those take priority. Customer concerns are not valued and they do not properly know how to manage their schedules. Hiring more techs during peak season would make more sense than telling customers you are understaffed and their needs are not a priority. They asked the appointment to be moved a week with no guarantees as to if it would actually be serviced then. If you have other options in your area go with a more professional company.

Great technician great service on a stressfully hot day when they are most needed what a relief to…read morehave such a professional company

Can't say enough good things about this company. They have been servicing our house and rental…read moreproperties for years. They always make time for us to come out that day! Always! Their employees are friendly and great to work with! Thank you Hector and Manny for always coming through for us!

Imad was the best plumber I've worked with. I called him at 1030pm Saturday night for a leak issue…read more- he answered right away and came to my house the following morning. Quickly resolved the issue and even asked me if I wanted to complete the project myself as the rest would be easy, and essentially I wouldn't have to pay for certain charges. I declined and said that I would feel safer if he finished the project. He quickly went to a supply store to get the correct parts, installed them, gave me great advice, and great price for everything. I had another plumber come to my house a few days before calling Imad - they immediately said the solution would be to tear down a wall to get to the back of the shower (without even attempting to fix it). This would have cost me thousands of dollars. Imad fixed the problem without having to tear down anything. Also very professional - would highly recommend. Thanks Imad!

We called this company to come take a look at a leak we had coming from our bathtub into the…read morekitchen ceiling. They sent someone the next day, and they said absolutely nothing about a service charge or any kind of charge for coming out to look at the leak. The guy told us that it's an easy fix we can do ourselves. Great. Then he charges us $95 (plus tax because we used a credit card, not having tons of cash lying around) as a "service charge." For coming to the house for 10 minutes and telling us to do the job ourselves!! Unbelievable. If you "have to" charge a "service charge" (and he said it's because we called the company "through Google"?? what??), you absolutely need to tell people that beforehand instead of springing it on them at the end of the visit. It's just so shady.

Fantastic service Not cheap but he knows exactly what he…read moreis doing. I highly recommend this plumber. He is as honest as they come.

Professional, knowledgeable, skilled, and punctual. Reasonably priced. We have used Lincoln…read morenumerous times and they have been consistently excellent.

Kevin is amazing. All I can say is if if you want great service and a very personal owner this is…read morethe company to use.

Horrible experience. Cancelled on us 3 times - 30 to 40 mins before each appointment.read more

The technician was skilled and professional, but the office staff was neither professional nor…read morefriendly. They proposed a two-hour time slot, yet no one showed up set for 10:00 a.m. but showed after 3:00 p.m. If you decide to use their service, make sure you get a written quote in advance. For any follow-up visits, you must demand a clear statement of all additional charges beforehand. Otherwise, you may find yourself in frustrating and unnecessary arguments with the office staff over issues that should never exist in the first place.

Ariel Vasquez is a fantastic technician. He is always smiling, courteous, and extremely…read moreknowledgeable. He came early to make a repair on a Saturday and was in and out in a few minutes. I have been using phase II for years. They are great.