I was scheduled for discharge from the hospital the week the temps dropped into 30s and our heat…read morequit working . This is the second time I've called customers preference for service and again, the response was immediate, efficient, and heat working again within an hour of arrival. If I could give more than 5 stars I would. It's hard to find a company with integrity not to mention just a truly nice person. They get all 5 star ratings for a reason; call them and u won't be disappointed OR overcharged.

Look no further, Just do it!!! It's 10:57PM and Kenneth/tech just left after repairing my parents…read moreAC unit this evening. I started contacting HVAC service repair companies via Yelp about 8:45pm this evening. Kenneth with Customer's Preference messaged back within minutes on Yelp and gave a great quote, but their next available appt. wasn't until 9am. I advised I would message back if I couldn't find anyone to come out immediately, as my parents are older and both recently suffered from COVID-19. He messaged back that he would come out ASAP. Professionally, masked and equipped he was here within an hour....true 24/7 service!! He is definitely an expert on all things HVAC, and I recommend Customer's Preference 1000%

With this weather not knowing if it wants to be hot or cold, never is a good time for the HVAC…read moresystem to go haywire. Thank God for Quality Pro Services! The name fits. They responded swiftly, didn't break my bank account with their prices, and fixed my unit in a jiffy! If you're looking for quality A+ service, call these guys!

Ryan did an awesome job, very honest and trustworthy. Wasn't trying to swindle and charge thru the…read moreroof for the job. Highly recommend him. He also gave advice on other aspects of the house that could be improved for no additional cost- he was just happy to help- great service

This place is terrible. The communication was awful. My issue was ultimately resolved but they…read morenever called me back, I always had to call them for an update. It took almost 2 1/2 months to finally get a manager involved to escalate the issue with the manufacturer. The technician who came to my house was unprofessionally dressed, and didn't even say hello. The ONLY reason I used them was our contractor who did an addition to house used them and they had the warranty on the unit needing repair. I would not recommend these folks.

Carolina Air Care advertises being in existence for 20 years, and we have been a customer for 11 of…read morethose years. We are a retired couple with modest home heating/cooling requirements. In 2015, we purchased a new Lennox system (Merit 5 Ton 15 Seer Split Heat Pump) from Carolina Air Care. We contracted solely with Carolina Air Care for the system's annual maintenance. Within a few years a coil needed to be replaced, and while the unit was under manufacturer warranty, the labor for replacement was not, thus saddling us with a high repair bill. In 2024, within 9 years of purchase, the Lennox system then had such failure that it needed total replacement. We remained a Carolina Air Care customer (our mistake) and purchased a new Rheem system (5 ton 14.3 Seer 2 Split Heat Pump). Again, we contracted solely with Carolina Air Care for annual maintenance. In 2026, just 25 months after purchase, the compressor failed. Carolina Air Care estimated we would incur a several thousand dollar repair cost. To be clear, 2 new HVAC systems of different brands we purchased from Carolina Air Care over 11 years had multiple system failures and short lifespans. We don't have the technical expertise to ferret through the intricacies of the failures (e.g. manufacturing defect, subpar installation/maintenance, our usage pattern, or combinations). And we doubt that Carolina Air Care knows. But our unfortunate experience is that Carolina Air Care's business practice doesn't include it sharing responsibility, even with long-term customers. It took us 11 years to understand that. We have lost trust and moved on to another HVAC company.

Carolina Air Care has installed and serviced multiple systems at my houses and my daughter's…read morehouses. Until recently I would have rated them highly. I no longer do. Problem is they DON'T stand by their work. They installed a new flexible return air duct for me in 2021. It collapsed, because they didn't adequately support it. The duct was installed with supports appropriately every 10 feet, and should have been supported every 4 to 5' per standards. They charged me AGAIN to replace the duct that was incorrectly installed the first time. BOTTOM LINE: Don't use Carolina Air Care if you want a company that stands by their work.

The EZR team was amazing! I had to have a complete HVAC system replaced caused by a leak from an…read moreupstairs condo mid summer in South Carolina! EZR fit me into the schedule, helped me design a state of the art system at a great price and sent out a cohesive, customer oriented tech team within days of my emergency! They were efficient, kept their pricing and timeline for service promises and made me feel that I was the only project on the schedule! Thanks EZR for keeping me cool!

The Service I requested online was quick and well explained by the tech! I thought my neglect of…read morenot getting an annual service for a few years might mean I would be repla$ing my unit but after a quick check the problem was diagnosed and fixed. It saved me a lot of money and should be able to extend its life for years. I would refer them for any A/C service/repair or replacement need!

I set up an appointment through their easy to use website and they showed up on time the next time…read morewithin the window promised. I explained my issue I was noticing with my unit and it was resolved efficiently and very quickly (Like an house maybe). I had to make sure my newborn had cold air again and Blake and Sons HVAC took care of us. I will be a return customer!

I can't say enough about this company. They are by far the best HVAC company. I was in a bind…read morewith both my A/C going out in 100+ weather and they were able to come out as soon as they could. They were very efficient and very knowledgable. They are also very reasonable. I will never go to any other company.

We had a great experience with William and his team. He responded quickly and replaced our AC right…read moreaway at a reasonable price! The team was very professional!

We had our HVAC & ductwork replaced today. (Adulting fun) I got multiple quotes and everything came…read morein close to each other on ductwork replacement but the cost of the systems were different. White's Heating & A/C had a higher SEER rated system, was able to relocate our system & connected the mancave to the HVAC; all things that were not included in the other bids. Above and beyond those bonuses, we went with a small business that supported a local family. White's Heating & A/C, Will and his outstanding crew, exceeded every expectation! They were polite, knowledgeable, efficient, and cleaned up behind themselves. Will developed a plan to install a more energy-efficient and well-balanced system. We are beyond thrilled with their work! If you find yourself in the need of a reputable, trustworthy HVAC company that WON'T overcharge you, call White's Heating & A/C.