Wow quick same day preventative maintenance and inspection of our system before we put our house…read moreon the market. Yuri was the tech that came out and wrapped the line set on our heat pump and checked our furnace. Older system but said it seemed to be running fine.

We bought a new house and the HCAC started acting up. I found a magnet for A&R Mechanical on our…read moreunit, so I gave them a call. The line was busy all day for four days straight. I put my information in their website to receive a call back. Nothing. It's been four days. I get that it's summer and folks are busy but you can't return a call? Even if it's to let me know you're covered up and I should look elsewhere? Why have a contact form on your web site if you're not going to contact me?

Don't use them. They billed me $360 for a diagnosis and then gave me an estimation over $1000 for…read morethe repair which was eventually done by another heating and AC company for $300 as a total. There are quite a few awesome heating and AC companies in Moses Lake. Polhamus should be your last choice.

How about quote your customer that requested a quote for a new heat pump in a timely manner. I was…read morenever quoted. Your loss, goodbye!

Closed with no notice and the air conditioner we bought two years ago is having problems. . We paid…read morefor a $1300 warranty for nothing.

I recommend this company, I had a heating and cooling system installed this week. They were…read moretrustworthy, reliable, fast, affordable very kind and respectful crew. Thankful to have found them! No hidden fees! Very honest and straightforward.

American Home Shield assigned Limitless Heating and Cooling to my claim to replace the replace my…read moreair handling unit and condenser. Every part of my experience dealing with Limitless Heating and Cooling was an absolute nightmare. I would never use this company again. * It took them over a week to submit their estimate to American Home Shield despite me following up with both parties (it was 90+ degrees outside and I had no AC). * Once the estimate was finally submitted I was told I was responsible for about $3,000 of the repair. I called and spoke with their owner Steve Bazaldua trying to get a breakdown of the expense so I could check it against my policy. Steve told me he would send it over when he got back to the office. Steve never sent it. I call him a second time to follow up. Steve again said he would send it over. He never sent it. * They drove up the customer pay portion of the insurance claim by adding work that didn't need to be done to "get my house up to code". For example, they replaced an electrical disconnect box and whip with the exact same parts I already had for the previous unit. No one would explain why the original parts weren't at code. * Limitless Heating and Cooling tried to charge me for parts that weren't replaced (pad for condenser unit). * Part of what I paid for included having an electrician come out to the job to sign off on their crew's work. Their electrician no showed us on the day of the install 7/7/26. I was told he would be out the following Monday 7/13/26 to sign off on the job. He never showed up or called to let me know. Limitless never called me with any kind of a reason why or to reschedule. They just blew it off. I call back to see if they are ever planning to send an electrician out to finish the job I've already paid for. They tell me it might be a month or two because they won't send someone to Moses Lake just for one job. I ask for a refund since they aren't making any effort to finish the job. I'm immediately told that won't be happening. After about 5 phone calls I finally get on their electrician's schedule to come out to my house on 8/14/26 to sign off of the work. Again, their electrician no calls and no shows me. I still haven't heard anything from Limitless Heating and Cooling as I type this (8/25/26). I stayed home from work all 3 of these days by the way. * The new electrical disconnect box they insisted on replacing wasn't mounted on the same spot as the original. Now I've got a small chunk of my house that needs to be painted because it was a different color under the original box. * Their technicians were rude, specifically to my dog. They wouldn't work with him in the house (he's a lab) so he had to stay outside all day. They seemed irritated with me any time I asked them a question about the install. * The job remains unfinished even though I paid for it almost 2 months ago.

From the owner: Since 2005, Steve Bazaldua has been recognized as a top Heating and Cooling Contractor for the past…read more16 years in the Tri-Cities, and Lower Valley surrounding areas. Limitless Heating and Cooling LLC was founded in 2022 and provides, air conditioning and heat pump installation, air conditioning repair, furnace installation, heating system repair, commercial HVAC and refrigeration services, and other services. Steve provides his clients with a wide range of services for all their remodeling and repairing needs. No matter the size of the project, he takes pride in his excellent work, competitive fees and the ability to deliver outstanding results on time.

We couldn't have asked for a better company to work with. Our old heat pump went out on a Saturday…read morein the middle of the heat wave. Panchos was recommended to us by a friend. We had called several places and nobody could help us for several days or even weeks. On Tues we called and someone was in Moses and came out to check out our situation. Sent an estimate to the office, which emailed it to us, we accepted and they were here the next morning and got to work. I had a problem figuring out the progammable part of the thermostat and a young man came out on Thurs and taught me how to use it. Would recommend this company to any and every one who needs heating or cooling assistance. Sharon Lybbert

From the owner: Serving residential and commercial customers throughout Eastern Washington since 2010. Our…read moretechnicians will evaluate whether it should be fixed or replaced. We are dedicated to complete customer satisfaction so you can expect superior service at competitive prices. Our highly trained team specializes in the installation and repair of heating, cooling and refrigeration systems. We also provide fireplace installation and service. Rely on our experts for prompt, reliable service.

Our medical facility recently used Central Mechanical Services for a significant plumbing system…read moreupdate. Steve and his team handled our patients, employees, and facility with the highest regard. In one instance, going as far as fixing a tiny leak that had nothing to do with their contracted services, simply because they were there and able. Because of this experience we've now initiated the process of utilizing their services for more ongoing projects, across multiple properties owned. Accounting/administration was a fantastic as well providing clear communication and prompt responses. It's great to see a business still being run the way things used to be. I highly recommend their services! Thanks Steve and Krystal!

requested service came through in the time slot I was given. the technician did a great job explain…read morethings and had the job done in a timely manner. very satisfied with central mechanical. will call them again! price was very reasonable as well.

I called on a Friday due to it was very hot and we had a broken heat pump. They told me that maybe…read morethey would be out that day, but if not they put me in the book for Monday for sure. About noon Monday, and I did not hear from them so I called. They told me they had some things come up. When asked what those things were since I was supposedly in the books, they said well, county and city things. I was really miffed as my husband is 86 and we were counting on them to be here so we called no one else. She said she would talk to her manager and get back with me. Sure they would. Not a peep. Bad customer service here. A call at least would have been nice instead of keeping people hanging.. Bad business.

Be careful Yakima. Some HVAC people will not be honest and say you need a new $12,000 furnace when…read moreonly a repair is necessary. Tammy got us scheduquickly a d Dave repaired our HVAC when others wanted us to buy a new furnace. THANK YOU TAMMY and DAVE at MBI !