Amazing service from Monterey Jet Center! Arrived around 7:30am on a Saturday morning. They had a…read moremarshall out to meet me and park my C172. Very friendly and helpful. Went into the FBO where I and my passengers found complimentary snacks, donuts, water, coffee, etc. Beautiful facility, bathrooms, couches, and fireplace. We were lent a free (and nice) crew car for three hours. Upon return from Cannery Row, my plane was topped off as requested. Free parking for 3 nights (GA) and no fuel minimum. Reasonable fuel prices.

We flew in and got to work with John! He is an absolute gem. Gave us local suggestions and top…read morenotch service. Monterey jet center is so lucky to have such an awesome employee. Thanks John!

As soon as I tried speaking with Jospeh Natale, he was extremely short fused and rude with me. His…read moretone was demeaning and no matter what I said to try to be kind, he always stayed the same. I have never felt less important as a costumer and I ended up not using his services. I would recommend anyone looking for an honest, caring, trustworthy shop to look somewhere else.

They're very transparent on their prices we brought in our car and they told us that they can't…read moreopen the hood because the mechanism failed they were transparent on price of it saying it could cost x amount or hopefully it's what we quoted you. I just took our other car into the shop and they were also transparent when we asked if the could fix a problem and they referred me to another shop. We appreciate their honesty in not costing us more money with what they can't do.

I had a propane leak on an older rv. I thought it was near the water heater. They found it was the…read moremanifold. While they made an excellent repair, I enjoyed a great chat with the owner. Not a fancy place, just quality and good service.

I hired Gleason's RV service to reseal my roof on a trailer I had just bought in August. Otis…read morequoted me $2,000 to do the perimeter caulking and all of the pertinent fixtures on the roof which did not happen. I moved to Fort Bragg and got inundated with the usual rain here causing leaks and water damage. When I got on the roof to look at what was happening I saw that I did not get the service job I paid for. Kelly refunded $1,000 I had asked for as compensation. In hindsight I should have asked for more because I've spent countless hours trying to figure out the source of the leaks. I'm sorry I trusted them. I don't know what to say if you guys choose to go with them I would think twice or make sure you can verify the work that was quoted actually got done.

got a smog check here recently, had some weird issues with my car that could have made it fail smog…read moreso they very kindly did a courtesy check instead of doing the smog and failing me and still making me pay. super friendly service, star certified which is exactly what I needed, a little costly but that's just how it is nowadays so I don't blame them for that. everything was done super quick and they were super transparent about what was needed. definitely will be coming back in the future for all my service needs.

I am here again for an oil change. Why pay more when you can get good service and quality work done…read moreon your car? And I trust them. Which is huge because I'm a teacher and I don't make a lot of money and they are always fair with pricing with me. And they promised to help me make my car last forever. No, in all seriousness this place is an excellent spot to have an oil change, smog check, or any other work done for you. If they can't do it, Jose will find somebody who can. I went to Jiffy lube or someplace like that for my oil changed before and they missed a leak. No good! And charge me twice as much. This is the spot.

Took my car here for a smog check I needed unexpectedly. I got in immediately, the tech was…read morewelcoming, quick, and the shop was very clean. Highly recommend! Price was very fair as well.

Professional fast and kind. Efficient. Plus he's a world renowned runner and while you're waiting,…read moreyou can see all of his metals and pictures on the wall..I'll be back.

George the sales manager and Daniel went above and beyond to help us with a new car purchase this…read moreweek. Both are attentive, patient, and solution-oriented. They worked with us to resolve a complicated issue. Sean in finance has great energy at the end of the day. Danesha, Ariana, Caleb, and others in service were all very helpful and friendly when I had car issues that were unexpected and challenging. The problem was addressed and solved within a couple days. I am glad to know they are there to help with my maintenance going forward. I'm very happy to have purchased our vehicle with this dealership.

DO NOT VISIT!!!! The sales people scam you by not telling…read moreyou your APR interest rate and financing terms. The finance people don't want to do their jobs after you've bought the car and realized how much you got scammed. Instead of simply answering your questions in a timely manner, they let your emails go unanswered for multiple days, leading into weeks. Then when you call for answers, they have attitude and interrupt you. I'm talking about Erik in particular but I've had nothing but terrible experiences here, from sales, to service, to finance, and am so glad to have moved closer to a different Toyota dealership, even though I'll be trading this overpriced POS in for a much better, yet cheaper, car. Trust me, it's way worth to drive somewhere else instead of going to these lying, sexist, lazy people.

Jim and his crew are a credit to their trade. I needed work on my driver seat floor assembly and…read morewas quoted a price. The total came in 40% less than the estimate. Jim could easily have charged me the extra hours and I would not have been the wiser. This was a job consigned on a handshake, try that at a dealership. J & J operates a U-Haul rental business on the property in addition to auto body repair.

J & J Auto Body is a local U-Haul franchise in Monterey. On the U-Haul web site, they are listed as…read morecarrying moving supplies (boxes, tape, etc.). I drive all the way over there to find that they don't carry any of these materials. They direct me to Airport Road Self-Storage across the street that has U-Haul authorized retailer sign hanging in the window. I go in expecting to get fair prices on moving boxes, plus I had no choice at this point. I leave the store very unhappy because I feel like I have been price gouged. Today I bought packing supplies from another 'real' U-Haul retailer only to find that the materials I had bought from the store I was referred to by the U-Haul store had been marked up over 100% above the U-Haul prices. This feels like a bait and switch to me. 1). The U-Haul store advertised that they sell moving supplies 2). They refer me to another place that charges twice as much. I recommend against using this store.

Great service! Our Chrysler Pacifica van had some rare computer issues and needed special parts and…read morethey ordered and fixed it! Diagnosed the problem thoroughly and helped us out! They didn't give up!

I brought my car here for an inspection, and I was really impressed with how honest and thorough…read morethey were. They took the time to explain what they found in clear terms--no pressure, no upselling, just genuine care and effort to make sure I understood everything. You can tell they actually care about doing good work, not just getting cars in and out. It's rare to find a shop this transparent and trustworthy these days. I'll definitely be coming back and recommending them to friends and family. Adam was very knowledgeable and helpful!