Always polite, efficient and reasonable prices. I highly recommend this repair shop. If you live in Carmel valley or close by you can rely on this establishment to fix nearly any problem from tires, batteries, engine, suspension, muffler etc. read more

Holden is very nice! I pinched a nerve in my back, struggling to bend or move at all. My tire was really low but couldnt get myself to bend over to put air in the tire. I asked if he could help me out and he did! Also we discover I've been driving with a nail in my tire! Offered to fix it but I was on my way to meet with someone. I'll have to stop by on my way back! read more

The best people and so very competent in their work. My whole family uses then for their vehicles

Have yet the need for mechanical service, but have used their other services for smog check, tire repair and battery service/replacement. They have always been friendly and efficient with reasonable pricing. Of special note was an incident when my car had a dead battery. I called them for a jump, hoping that even "after hours" they may help. Without hesitation they came to my house, gave me a jump at no charge, and left. I of course bought a replacement battery from them. read more

Wonderful service! I have an older model car, and they offered advice as to how to get my check engine light to turn off (which worked). They not only performed the smog check but did a quick review on my car's engine, plus fixed a clogged windshield fluid sprayer for my front windscreen at no additional charge. They really go the extra mile to earn people's business. Highly recommended! read more

Fantastic Customer Service! Would definitely recommend. My husband and I traveled to Carmel Valley for the weekend and when we got here, noticed one of our tires was low. We had hit some debris on the way and thought we may have punctured the tire. We called Carmel Valley Auto Service and were able to get an appointment right away. Even though they were closing soon, they took the time to help us out. Our tire was fixed in minutes! They were very friendly as well and helped us out of a potentially bad start to our weekend away. read more

I have brought my car several times over the past 8 or so years. I find them very easy to work with, honest, and they do good work. This time around, the blower motor for the AC in my car wasn't working. I checked the fuses, and I was going to just replace the blower motor and resistor myself, but then thought it would take me too long to get the parts, etc. I took it in without an appointment and then confirmed what I thought and replaced the motor. read more

I work near these terrific people and they have made my life so simple by doing wonderful work on my 2011 Prius for a very fair rate. I am a single woman, 68 years of age and I feel they take care of my car's safety issues by first telling me and letting me decide when I can afford to fix things. They are kind, accommodating, and I trust them from the bottom of my heart. We are so lucky to have them in mid-valley! read more

Helpful, fast and SO beyond ethical. I did not expect such a fantastic experience when I took my car in--you can trust them. Highly recommend! We are lucky to have them in our little valley. read more

Amazing customer service. You can trust that they will fix your car and are very reasonable. I would highly recommend them.

Great. Total pros, super nice guys. Had my tire fixed and on my car like an Indy 500 pit crew. Thank you so much. You've gained a loyal customer! --Sammy Roan read more

This is the best independent auto service garage I have ever found. Totally honest, professional and efficient. Very easy to deal with and very knowledge when diagnosing a problem. I have taken my 2007 Ford Explorer and 2006 Infiniti Q45 there and have never been disappointed by this family run enterprise. As soon as the Service contract expires on my current 2017 Ford Explorer I will be right back to them. read more

Unfortunately, I gave this place a really good review in 2019 after they fixed a punctured tire that I had. since then I've gone back several times each time with a bad experience. I'm finding the place to be not only overpriced but I go in for one thing and suddenly they try to put a bunch of other charges on for things that I don't even need. I had some new tires put on my car by them very recently and they're already telling me I have to have them rotated even though the tires are new. Now they refuse to reset my oil maintenance light after they did the oil change because I didn't have the other services they recommended..so now it looks like I'm way overdue for my oil change even though the overdue mileage it shows now is completely inaccurate. Never going back there again! Ripoff! read more

This is probably the best auto shop I've ever used. They are kind, honest, and efficient. It's the only repair shop I've been to where the bill is consistently lower than I expect. I feel lucky to have trustworthy mechanics right here in mid valley. read more

I think that Karan is very honest and open to talking about things that could be done, or should be done. He doesn't try to "upsell," and his work is very good! He seems to enjoy it, which I think means he cares. I had a new timing belt put on my Toyota, and it's made a big difference in its performance. I recommend this place highly. read more

Very nice father and son team--honest, fast and easy to deal with. I totally disagree with the review below from Uncle L. This place is great. I brought my car in recently not knowing what the problem was. The team here knew exactly how to deal with it and charged me very little. I will come here more when I am in Carmel and have car issues! read more

I have never known a mechanic with more integrity. These folks are honest, capable, and truly care about the people who bring their car is in. Fortunately, I do not often need anything done on my car. But when I do, this is the place I go. read more

Wow, called to see if they had a battery for my car. Even though they were about to close, they volunteered to stay open until I could get there. When I said I couldn't get the car started, they volunteered to come to my house and give me a jump. Thet put a new battery in in no time. Great service!!! read more

I went there without an appointment for a minor problem. I found this repair shop on Yelp as I was visiting friends and not near home. A very kind man working there stopped what he was doing. He came out of the garage and fixed it for me right away. I highly recommend Carmel Valley Auto Service and would go there if needed again while traveling in or staying in the area. read more

My husband and son we stranded in Carmel last week and the Carmel Valley Auto Service went out of there way to help us. Well beyond any Customer Service we have ever in come across including well name Companies. They were quick and efficient to say the least. Also the follow up to questions ask after we got back to Orange County was a great service. Again thank you to you and your staff for a pleasant experience in a VERY unpleasant situation... read more

On March 10, 2020 I had a nail in the tire of myToyota Avalon. I was at the gas station across the street filling my car tank when I noticed the tire was almost flat. I was referred to the "guys across the street". They were outstanding. I want to rate them and to thank them for the experienced professional, friendly and efficient service. read more

The old man with the turban on his big ass head is very nasty and rude. Had miscommunication with him because I obviously talked to his son. Then tried to charge me $140 for a oil change filter and pens which I didn't ask him for. Will never go back there again. Like to call the cops all while pointing in your face. read more

Our starter went to shit during the first day of our road trip. We're from out of town. Karan helped us immediately and got us back on the road. This place is amazing. read more

Really nice guy... had to get my car smogged and checked around first and he had the lowest price. Not only that was super quick and convenient. He also offered my 7 year old daughter some juice and/or a snack. Was very impressed. read more

This garage is clean. The mechanics are very helpful and straight forward. Their charges are very reasonable.

I pulled into this garage because my Audi engine light went on and was vibrating badly. Hameet and his team met me quickly and agreed to take a look at it. This was late on a Saturday afternoon. First thing Monday morning, Hameet called and said it was ready. I needed to get on the road and was very relieved and thankful he could fix it so quick. I recommend this garage! read more

We've used this place many times over the past few years, and they were always great. However ... Something has changed. My wife used them for a smog check, and they sold her all sorts of things that were totally unrelated to the smog check, and that we didn't need. Then, several weeks later, I had to take a second car there for a smog check, and because of the problems my wife had, I decided to take this car myself. As soon as he started filling out the paperwork, he was telling me all sorts of things about my car that were not true, and was trying to imply that my catalytic converter, which I'd had installed just one year earlier, was installed fraudulently and by a mechanic that didn't know what he was doing. He made these statements while standing next to the car, thirty seconds after walking up, and without any inspection whatsoever. I know I must sound like a guy with a screw loose, but it really did happen this way. I looked at the guy and told him I was not going to do business with him, and I drove away. Take your business elsewhere, or if you must do business with them, follow the advice the referee gives the boxers just before the match, "protect yourself at all times." read more

We cannot say enough good things about Carmel Valley Auto Repair!! This is truly the best experience we've had with an auto repair shop in almost 50 years. We live in Sacramento and we were visiting family in Carmel when suddenly our car wouldn't go over 20 miles per hour. We were stranded in an unfamiliar place without transportation for the remainder of our vacation. We contacted Carmel Valley Auto Repair from the top ten rated auto service shops (some not so helpful, unfortunately). Carmel Valley Auto said they would look at our car the same day. Much to our surprise, given the amount of business they had, they repaired it that same day for an extremely reasonable price. The car runs better than it has for a long time. We have never worked with a more thoughtful and gracious shop (appears to be family owned and operated). This family is very knowledgeable, experienced, honest, thoughtful, and responsive to customer concerns. They got us on the road again quickly and kept our vacation from being a waste of time. read more

Got a flat tire while visiting in the area . Showed up early the next morning - was greeted immediately with a warm smile and a genuine willingness to help . Even though they were already busy, they tested my tire, fixed it, replaced the spare with the fixed tire and had me on my way for a very reasonable price. Great experience !! read more

Best auto mechanic on the peninsula. Honest family. Great knowledgeable staff. Reasonable pricing!!

Car broke down in Big Sur and had to be towed on short notice since I was road-tripping there. There were a host of issues with my car and Harmeet and his team made making my car drivable a priority so I could get home safe. They were honest and straightforward and worked with expediency at an affordable rate. I appreciate their help and recommend them highly! read more

I have been there a few times. These guys are great. I have had a tire repaired, two oil changes, a battery replacement and a smog check. They don't charge too much and they are very nice. I live in Mid Valley, so I am really happy they are here. read more

they were very knowledgeable and their staff was very friendly. their service was great. they found out what was wrong and took care of it immediately.!!! they were very prompt and professional. everything was done so quick i was able to get some grocery shopping done and by the time i came back my car was ready to go!!! would definitely recommend this auto repair shop to anyone and everyone. i know im very pleased and you will be also. read more

Great service and reasonable prices. I've been getting my cars smogged here over the years. They also do tire service, and are very mechanics. Plus, if you're in a hurry, they will do their best to get to your vehicle as soon as possible. I recommend them highly. read more