Early Saturday morning I discovered water flooding the laundry room of my significant other's…read moretownhouse and realized the water heater was leaking. I turned off the water supply rendering the condo with no water. Now what? Who do I call in Lexington, a town I'm not that familiar with much. She called her sister in Versailles but her recommendation of a past plumber she had used previously was closed for the weekend. So I did a search on Yelp first, skipping over a couple of plumbers with some not so good reviews and found Bluegrass advertised as being 24/7 and Shonda C.'s review listed first. She is in my friends list and I trust her reviews. I also saw photo's of the business owner and his family, plus some of his past work, indicating to me I was looking at an honest man. But to be sure, I utilized BBB for a background check and found zero complaints in the past year, an A+ rating and that they were BBB Accredited. So I gave them a call. Ron answered the phone at 7:52 am on a Saturday. This was a huge indicator to me I was going to be doing business with a good company. He told me he had one customer ahead of me but that he would be over between 11:30-12:30 and that he would call thirty minutes ahead of time to let me know he was on his way. He called me back at 10:26 am and arrived in 15 minutes. He assessed the work to be done, quoted a price, then left to pick up a new water heater and associated parts & pieces and arrived back around an hour later. I doubled checked with my sister, who owns five houses, on his quoted price and found he came in little bit less than her prediction. Ron and his son, who was helping him, installed a new water heater, and upgraded the water pipes and gas line, along with new valves on both, to meet today's codes. He completed the work in two and a half hours. We were completely 100% satisfied with the work, his timeliness, consideration of cleanliness and knowledge of his trade. Would not hesitate to call him again for any plumbing needs.

Our kitchen drain clogged somewhere deep and was backing up. I saw the ratings for Bluegrass…read moreRooting and decided to give them a try. Ron came out and cleared the pipe in no time, left no mess, and charged a fair price. He was super friendly, nice guy. Glad we could hire a locally owned small business that cares.

Fast appointment! Great ethics! This is second time they have come out! No worries that they will…read moredo more than needed! Both times Jason quickly found the issue, fast fix and very reasonable repair. Back with heat again! But who knew it would be 78 today! lol. I will definitely keep calling them! When I need to replace my 28 yo HVAC system, I will call them!! Thanks Commonwealth!

A colleague referred this company to me. My A/C fan had been running nonstop and could only be…read moreturned off at the breaker. I had air and then one day the fan burned itself out. I had contacted several companies and Justin not only called me back promptly, but was able to schedule a service date, sooner than later. He was thorough when diagnosing the issue and explaining what he could do to repair the system. My A/C system needed 3 parts and my pocket didn't have to me emptied too badly. He completed the repair and air was restored. So glad I didn't have to suffer through a hot Summer.

Great company, our HVAC unit burned up wiring and blew capacitor. They came out promptly to…read morediagnose, left to get parts, came back installed and heat back on! Representative was professional and service was top notch!

Fixed my heat in 14 degree weather .nice company ..even called next day to make sure we had heatread more

Mr. Jones performed service on my heating and cooling unit for many years. I can say nothing but…read moregreat things about the service completed on my hvac unit. He is very reasonable in price and very a good guy all around. I would recommend Mr. Jones for any hvac projects you have.

I've used this company several times. They don't automatically jump to "let's replace everything ",…read morewhich I appreciate. We had HVAC units that were slowly dying. One went out in the summer right before a holiday weekend and they came out and filled it with coolant until we could someone out so we didn't roast. We did eventually have to replace, but I felt they were willing to help you try a cheaper route for a while too.

Recently had a routine maintenance of our HVAC. The scheduling process was very easy. The tech…read morecalled ahead of appointment and was right on-time. We had a small issue that was covered by warranty. Service tech, Tyler, was great. We will definitely use Advantage Air for any future HVAC needs.

When I discovered that there were rats living in my soft A/C duct work, I called up contractors. I…read morewanted metal now, something rats couldn't enter. Now, I called perhaps 4 contractors, maybe more. Several came out, but never entered my crawl space, some contractors asked me either what size my home was, or my address. Some of the quotes that came out of those contractors were remarkably expensive. Experts who all claimed they knew, without looking in my crawlspace, without counting the drops, that this would cost 5000, some nearly 6000 on their quotes. Modern Air comes out, and they enter my crawlspace, count the drops, take measurements, even clean out my evap line which has a tendency to clog up over time. They give me a quote, and it's a good deal less. In fact, it was 2,000 cheaper than the most padded invoice I had heard. They came when they said they would, they did the work, and it works great. I call them for service calls from time to time. I highly recommend them. Great work, good family owned business, and guys who did uprightly by me in my estimation. Other contractors looked at our house from the exterior, perhaps our cars; and never looked a skosh underneath our home. Modern Air did. Highly recommended. It feels nice to know for a fact that you beat the spread for once, because you dealt with HONEST people. Thanks again, and I hope my review over here by the Marina, helps your business.

We are new homeowners in this area and these people were extremely helpful and efficient. They…read moreoffered a service contract option The technician was well prepared and able to fix our problems and check out the system.

"INSTALLATION" part 2 of 3…read more I had a new system installed. It was mid range competitive price. The Installers explained everything they were going to do, how long it would take, and what they needed from me (NOTHING). They brought all tools and parts, NO trips into town or the parts supply store was required. They even wore little booties over their foot ware so not to get my floors dirty. The Job took most of a day and they left NO trash, or scraps of metal ducting laying around for me to step on. They knocked each time they had to enter MY home and made sure the doors were shut tight so my dogs wouldn't sneak out. They were very considerate and thoughtful. "SERVICE AFTER INSTALL" Part 3 of 3 On one of the hottest days of the year (90+) the NEW unit would Not produce COLD air. I had people and animals all looking at me saying "Well Do Something", I/m melting here. Yes we were all hot and getting crankier by each passing second and each raising degree. I called the company ("MADISON HVAC") that just recently installed a New system in my home. I just spent $$ on cold air and heat and i'm not getting A/C. They tried to fix the system over the phone but no go so they scheduled a service tech the next opening. The tech arrived and was again friendly and polite. He asked about the issues, and got to work, minutes later he had the system up and running. The part that went out was covered by warranty. They can and will work here anytime. I hear they might be expanding into construction, I will be talking to them for my remodeling jobs in the near future if they want to. Yes They Get 5 Stars. I don't think I have EVER given 5 stars to ANYONE ever before this. They earned it by caring, being knowledgeable, and being professional. Thank you MADISON HVAC/R

We had a very easy and pleasant experience with Madison HVAC. David was very informative and was…read moreable to answer all questions and concerns with knowledge and expertise. The installers were awesome and very professional. When the County Inspector came out next day to check the work he said "Oh... Madison HVAC did this...they always do an excellent job. We are very happy with our experience. 6/7/18 7/3/19 - called Madison air this am around 10am to report a leakage coming from the unit. Megan (or maybe it was Mandy) handled the call. Even though they were booked up she called back shortly to say she had a tech coming out to look at it. George showed up and fixed it very quickly. Simply a clogged line. Done and taken care of by 2pm. Again.....very happy with their service.

Hired them to install a tankless water heater and install new lines for washer. Install crew was…read moregreat but owner has an attitude problem. The tankless gas water heater had a gas leak. We called him to come out and check and he told us the smell had to do with the existing venting through the roof and that the venting was probably blocked. Called another plumber to come out and check and he found a small gas leak in the work Wyatt did. We are lucky someone didn't die. When I contacted owner about what the other plumber found he half-heartedly apologized and would only pay $95 of the other plumber's bill to fix his incomplete work. Also, when the inspector came out, they were required to move one of the drain pipes. Wyatt simply cut one of the PVC pipes they installed and fed it through a drain leaving an unsightly hole in my floor. Don't use these guys or if you do don't make the mistake of paying them until everything is signed off on.

Hired them to replace my water lines to my kitchen, got it done in no time. Absolutely recommended!read more