excellent customer service. same day service . reasonable price . actually has a person to answer the phones . highly recommend

Stewart has been great to work with - from scheduling to the actual work, we've been very pleased. They came in and fixed a new system that the previous company couldn't make work properly. After their visit, for the first time in 3 summers, we were able to cool all the rooms in the house properly. We look forward to working with them to maintain the system going forward! read more

I've used Stewart's several times over the years. They are quick, responsible, and always willing to offer options where it's possible. For instance, I had all the duct work replaced for better efficiency (suggested by an energy audit from KU.) Stewart's made an assessment, suggested maybe I not replace--but if I was going to, to wait until they had a lull in their schedule, so pricing would be significantly less. I've used them for almost 20 years. In that time they've replaced our gas furnace, fixed our AC (and suggested we keep it until it REALLY broke--it was really old but well built), replaced all duct work... and in the midst of the pandemic rebuilt the motor on that old AC to keep it running until the order for a new one came through. I can't sing their praises enough. They're my "Yeah, I got a guy." read more

Thank you, everyone, for the HVAC recommendations. I went with the one with the best diagnostic rate, which was Stewart, a family-run business in the area. Drew and his son were out in 20m, both were very reasonable and cordial, and I can't recommend them enough. They were very competent and there was no gougy, up-selly stuff. A big thumbs up! read more

I am only giving 4 stars as I didn't actually have a job done. My AC unit stopped cooling and my regular company is not available so I called Stewart's as they had great reviews! Ms. Jay answered the phone, and even though there are fully booked today, she took the time to offer suggestions and was just super pleasant! I appreciate the time and the concern. I will definitely call again if the need arises. read more

We love Stewart! They give honest, affordable service and always explain what they're doing. Freddie has worked with us a number of times and is very knowledgeable, friendly, and clear about all the ins and outs of maintenance and repair. They've often found straightforward, inexpensive fixes to problems we worried would cost hundreds of dollars, and when we did need a system replaced their quote came in with a better warranty and for less than half the cost of some other companies in town. They are our favorite home service provider in the area, and while we never want to have to call them, we always trust that when we have to, they'll find us the best solution to our problems. read more

Great company! Very competent and reliable. I recommend them highly, especially Freddy.

I'd used the same hvac place for about 30 years, they were local and I trusted them, then they got bought out by one of those conglomerates and they came to do service, and told me I needed a new system - about $10K. This was on a freezing weekend and the pressured me to make a decision on the spot. I decided to get a 2nd opinion and my son had used Stewart's so I gave them a call. They came after hours, fixed the problem, for free, said they'd come back and do a thorough job the following week, and did so, so that we had heat over the weekend. Since then, I do the annual maintenance with them, and every time they come, they give us the best service, explain what they do, and they have kept this system going for 2 years without any issues. They saved us buying a new system for $10K and they are very responsive, very efficient and oh by the way, they came this time, with masks, and were very safe and made me feel ok with them coming in my house during the virus. I highly recommend them. read more

I was super impressed by this company. BThe technician came out the very next day ,(when other companies made me wait over a week with no AC) He diagnose added a little extra freon, contradicted the other company in their claim that I needed to replace a very expensive part. And the issue was resolved within 20 minutes!!!! In an age where honesty is a rarity, and customer service is nonexistent-- I greatly appreciate their honesty, because the prior company said that I needed to replace a part that was going to cost me $3000!! The tech could've easily continued the lie and cheated me out of 3K, he generously took the time to explain how the system works and why there was no need to replace a coil. I would recommend this business to everybody!!!! read more

Just had them out because my furnace wasn't working. Again, it was an easy fix with no parts needed! The repair guy showed up on time, showed my husband what was wrong, quickly fixed it, and was on his way! I could not be happier with their professional, honest service! read more

I needed to find a new HVAC company. The tech they initially sent out thought we needed a new circuit board. They sent a different tech out to install it but he said he wanted to be certain that was actually the problem before he put it in. It turned out to be a problem with the thermostat. I am very happy with the service we received from Stewart. We will be using them going forward. read more

Stewart just installed a new furnace in my home yesterday. They were prompt, professional, and even cleaned up after themselves. Their price was quite reasonable and I could not be happier. I highly recommend this company. read more

Got up Fri. Morning and discovered my heat pump a.c. wasn't working. Called Stewart's A.C. and Ms. Jay said she would send someone right out. Technician (Freddie) arrived within 30 min. around 8:30 and had me back in business in about 30 minutes. The problem was a capacitor and Freddie had one on his truck! Can't say enough good things about Ms. Jay and Freddie! I highly recommend Stewart's. read more

I am very pleased with the service I received from Stewart Air Conditioning today. On a 90+ day, my air conditioning decided to go out. I called around 11 am and was offered an appointment at 1pm. By 2pm, Drew had my air conditioning fixed and running again! I will definitely call Stewart again. read more

First, ignore the one-star review below...that's for a North Carolina location, not Lexington, KY! These guys are top notch. Great prices, wonderful call staff, and very honest and kind technicians. See my review for Comfort Heating and Air to see what my A/C issues were and why I sought out another A/C company. I ended up settling on Stewart A/C and could not be more pleased. Prices were much MUCH better than the other place and the technician (Tom) was a nice, honest guy and didn't try to push any product or service on me. He also gave me some good pointers to help out with the day to day operation of our system. With so many thieves out there taking advantage of the desperate costumer who's A/C goes out on them in the summer, it's a breath of fresh air to find such a great go-to company. We will be using Stewart Heating and Air exclusively from here on out. A+ service and prices, can't beat it. read more

I've dealt with Stewart's for approx. 19 yrs. and always got excellent service. I just had a new furnace and a/c unit installed. They were very professional, clean, and reasonably priced. Thank God for companies like Stewart's. read more

Great service and no complaints. Had them do a normal furnace maintenance. Price was good, got serviced the same day as we called them, and they didn't try to push extras or upsell us on anything. Only thing even close to that was they pointed out our furnace was 22 years old and the average life of a furnace was around 20, but that ours was running fine so no need to worry for now. Technicians were friendly and fast. Will use again. read more

After being told I needed a new system by a large local company, I called Stewart's for a second opinion. I was so relieved when they came out and made the necessary repairs to our current system. They were super professional an honest. Could not recommend more. read more

When my furnace stopped working, Stewart was able to schedule a same-day dispatch without problem. The technician, Freddy, arrived on-time and diagnosed the problem immediately. He explained the issue and provided some maintenance advice as well. I can't overstate how satisfied I am with the quality of service and would use Stewart again. read more

We have been with Stuart Heating for over a year now on their maintenance plan. We have been pleased with their service, and their reminders to get stuff done. I called a few weeks ago about a leak we have experienced before. I was told there would not be a fee for someone to come check it out. After looking at our leak, we determined that we wanted to try super gluing it one more time to see if it might help, rather than replace a very expensive pipe. I was more than a little disappointed when we were charged the $59 service fee for what turned out to be something we could have glued ourselves. Had I known they would charge me that much for taking 10 minutes to glue it, we would have done it ourselves (I would have appreciated him telling me that by glueing it, he'd need to charge us the service fee). It's little things like this that win or lose business. And what could have been another glowing recommendation, turned me a bit sour. read more

Same day service, very nice people, quickly diagnosed the issue and repaired it an extremely reasonable price! I'm very happy with this company and would recommend them to anyone! read more