We had a small gas line issue in the kitchen that needed to be checked before we could finish a…read morecabinet update. 1st Class Plumbing & Gas came out, inspected the line, and found a connection that needed to be replaced. They handled the repair, tested everything carefully afterward, and explained what they had done before leaving. The work was straightforward, and I appreciated that they didn't try to turn a simple repair into a bigger project.

I cannot say enough nice things about 1st Class Plumbing & Gas. After a whole house remodel, we…read moreneeded an emergency air test on our gas line in order to have the gas service restored. 1st Class Plumbing was very responsive, showed up promptly, was very patient, professional, and went way above and beyond to help us through a challenging situation. Their fee was also very reasonable, considering how much they did for us. In my many years of dealing with professional tradesmen I have never felt so much support and kindness. Based on our overwhelmingly positive experience with 1st Class Plumbing, we plan to be customers for life. What a fantastic company! We highly recommend.

Jerel was awesome. Fast, dependable, courteous, honest, helpful, local. Will definitely use again…read more Thank

From the owner: 1-Tom-Plumber is a full-service plumbing and drain cleaning company, available 24/7/365 for both…read moreresidential and commercial needs. We are committed to providing reliable, responsive plumbing care with a focus on customer satisfaction. Whether it's resolving leaks, clearing stubborn drains, or anything in between, we bring expertise and attention to every job. As part of the Columbia community, our goal is to offer a plumbing service that prioritizes your needs--especially in emergency situations. Call now for fast, professional service!

I needed someone to replace my mom's faucet, I called RTO. Thomas came out within an hour and had…read moreit replaced in less than an hour. He gave me an extremely affordable price compared to other plumbing companies. He was polite and cleaned up after himself. I would highly recommend this company to anyone!! I'll definitely be spreading the word amongst friends and family.

Due to very low flow of water in my kitchen sink - like a dribble, and after dealing with the same…read moreproblem 4x with other plumbing companies, I found RTO thru Yelp. "Thomas" was at my house exactly when promised, discovered my problem rather quickly & now I have the best water flow I think I've ever had in this house. He was soft spoken, easy to have a conversation with, and also gave me some good advise about my water heater. I felt he was very knowledgeable, as well as reasonable, compared to other companies. I would not hesitate to call RTO again, or to recommend them, should the need arise. Barbara S

Mercellis is fantastic! Prompt does what needs to be done and goes the extra mile to get it right.read more

I contacted Mr. Odom to complete some plumbing work in my newly purchased home which came to a…read moretotal of $1,440. He was tasked with removing the old water heater and installing a new water heater. As well as replacing a tub drain cover, replacing two bathroom faucets, and installing new shower trims in my main and guest bathrooms. I brought all of the materials that needed to be replaced/installed. On the day of service he had a helper who was there to assist him. Mr. Odom told me that he and his helper were having issues trying to install the new shower trim in the guest bathroom. As a result they were just going to put the original spout back on (the tub spout was working properly before they took it off). After they did this the tub spout was not flushed with the shower wall and it did not work properly. When I turned on the tub spout there was water coming out from behind the spout. And when I turned on the shower, water would still come out the spout. I told Mr. Odom about it and he said he would check it out. Unfortunately, as a result of this company's work my guest bathroom tub was damaged (see images). There was damage to the shower wall in which they chipped and put a hole in it when trying to install the new tub spout. Then, proceeded to do a very unpleasant looking caulking job. My shower wall was also burnt during the process of Mr. Odom swelling a pipe. When I asked Mr. Odom to refund me the cost ($150) of installing the shower trims, he only refunded me $125 and stated, "Refund even though I do not owe you." After installing the new water heater Mr. Odom told me that they could not remove the old water heater from the attic because of a personal issue and would have to come back later with a different helper to remove it (he came back 6 days later to remove it). He did not inform about his personal issue when I initially reached out to him for an estimate. After this whole ordeal, I had to get another plumbing company to come out and assess everything that him and his helper did. As well as see what could be done in order to fix the damage to my guest bathroom tub. While the plumber was assessing the work, he noticed that an expansion tank was not installed on the new water heater (by the way, I asked Mr. Odom whether I need one and he said no). It cost me $348 for the new plumber to install the expansion tank. In order to fix the damage to the tub I had to get a resurfacing company. Who also fixed the drain gasket because it was installed wrong by Mr. Odom (or his helper). It cost me $1,400 to get my tub fixed and resurfaced. Now, I have to get the new plumber to come back and install a new tub spout, which will cost me more money. A $1,440 job with Perfecto Plumbing has now cost me an additional $1748 (and counting). Update: Mr. Odom should rethink and delete his claim about me not being honest. I have all of the text messages and do not mind posing them (if he would like) to prove that I wanted a refund of $150 (the cost for installing the shower trims) due to my dissatisfaction with the work. He is correct in stating this job took place in 2024. It took place on April 12 and he returned on April 18, 2024 to "fix" the spout issue (offered to paint over the burns) and remove the old water heater. It took me over a year to get the money and time to have the damages fixed. I also wanted to give accurate figures on how much it cost to fix the damage that was caused by this company. It took me some days to gather my thoughts and assess the damage that was done to my tub. On April 22, 2024, when I informed him about the damages and wanting a refund he did not offer to come back and fix the damage. And even if he would have offered I did not want him to return to my home a THIRD time considering that he already tried to fix his mistake once and end up burning and chipping my tub. Also, he originally said that he would only refund me $100. You read that correctly...he tried to off me a refund of $100. He is correct in stating that I did not answer the phone when he tried to call me on April 22, 2024 because I wanted to only communicate with him via text in order to have a record of what he stated because I did not trust him to tell the truth (case in point his reply to this review).

My air went out Tuesday of this week and someone came out same day. I told the issues and got them…read morefixed. By Friday afternoon I was without air AGAIN and no one can come out until today (Saturday) between 12-4. The tech from Tuesday was awesome, but I don't like the fact that I don't have air in these temperatures.

This HVAC company is by far the best experience you will have with an HVAC company ever. They…read moretreated us like family and even dropped by afterwards to check up on our family to make sure we were doing o.k with our AC unit. Great customer service and top quality service.

Mr. Shealy and his crew installed a new unit for us over the Fourth of July weekend. He and his…read morecrew were honest, on time and professional. I highly recommend this business.

From the owner: HEATING Robert L…read more Shealy Heating & Air Conditioning provides expert AC services in West Columbia, SC, including AC repair and installation, water heaters and heat pumps, Air duct services, air quality services, and home inspection letters. With over 40 years of experience, our licensed and insured team delivers top-quality workmanship and dependable service. Whether you need a quick repair or a complete system installation, we tailor solutions to fit your needs and budget. We're committed to comfort, efficiency, and clean air for your home or business. Contact us today to schedule an appointment with our trusted HVAC professionals.

Our 75 y.o. home needed a complete bath remodel. Love Plbg went under the house and removed a…read moretangle of old piping and installed new, neat piping that works better. Old homes are often a challenge and we found a brick wall that couldn't have been in a worse place. Our plumber worked skillfully to overcome that obstacle and did a great job. All old materials were removed and everything left clean.

We had Hayden come out today to give us a quote for plumbing. What a charming and knowledgable…read moreyoung man! He was thorough and took the time to answer all our questions.