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    Airrosti Mansfield

    5.0 (8 reviews)
    Closed 7:30 am - 6:00 pm

    Services - Airrosti Mansfield

    Chiropractic bodywork

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    Ask the Community - Airrosti Mansfield

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    Texas Back Institute

    Texas Back Institute

    2.9(7 reviews)
    1.0 mi

    In Sept 2023, a Hispanic girl took me to a room at the Mansfield office, and the computer in the…read moreroom had someone else's CONFIDENTIAL medical info pulled up on it, and the exam paper lining on the bed was obviously used and not changed. The doctor was professional, (a black male), but kept the door cracked while examining me. I guess b/c I was a female, but it was offensive and invaded MY privacy. He decided to refer me for an MRI and said someone would call me from the place. I received no call until November 2023, so I was in pain all that time calling and calling but they kept saying that someone from the office will call me back. After doing the MRI in November, I was called to schedule and appointment. The older, White lady told me that I had a balance. I asked why they didn't send a bill, and she said that she didn't know. I went to my appointment on December 1, 2023, and it was towards the end of the day. There were people in there frustrated. One lady went to the desk and said she had been waiting for an hour already. Another person cancelled their appointment and walked out. When the Hispanic girl took me to a room, I saw AGAIN, someone's CONFIDENTIAL information pulled up on the screen to where anybody could steal information and commit identity theft. But at least this time, the exam paper was fresh. The doctor came in looking agitated. You can tell he didn't read my chart. He started asking me questions as if it were my first visit, so I mentioned I was there for MRI results. He pulled it up on the screen, and said he didn't see anything. He said that I needed to see another type of doctor. That visit was under seven minutes and it was not pleasant. I felt like I was an inconvenience. One of the girls came in and gave me a form inside a plastic sleeve to take to the counter to check out. She said she would schedule me with another type of specialist. I walk to the front desk to pay my balance, but no one was there. I waited for a while, and suddenly, a White girl came out of the back and asked why I was still there. She then said that the lady I needed to see was "gone for the day", and they were closing. I explained that I had a balance, but she said, "We'll just bill you", as she put her hand on my back and guided me out the door. It was unbelievable. She didn't even take the exam paper from me. Today, January 5, 2024, I went to the office to pay my balance because I STILL hadn't received a bill (knowing I had a balance and did not want it to go to collections). No one was at the front desk again, but a White girl was sitting at a computer near the desk but further back. I told her that I was there to pay a bill, and she said the person wasn't there. She asked me for my name and birthdate, but I told that I didn't feel comfortable saying it out loud b/c there were people in the waiting room. I handed out the document that was in the plastic sleeve from the previous visit b/c it had all the information she needed. She got up with an attitude, looked at it, and said something like, "You will need to call and find out what your bill is and pay it". I explained that I was there to pay it then. She said that they couldn't take a payment. I explained that I've had a bill since Sept and had tried to pay it twice. I then asked who I was supposed to pay it through. She suddenly had an attitude then threw my document on the FLOOR and walked away to her desk. I said, "Wow. Did you just throw my document on the floor?!", and she said, "It's because you! Nothing!". So, I said, "Well, that's professional. I just want to know how I can pay my bill. Don't take it personal". Then she started rambling under her breath. So, I said, "What is this fourth grade! You just had a tantrum and you're not even apologetic about it. This is your place of business", and she just kept talking under her breath. I told her that I was going to make sure that the doctor heard about this, and she said, "Fine! Go ahead!". She handed me a phone number on a sticky note then yelled as I walked away, "Have a nice day!". DO NOT GO TO THIS PLACE.

    I waited for this appointment date for a while and was very anxious to have this day finally come…read more I did have issues with doing the necessary paperwork via their portal prior to my appointment. After three times of trying, I called and asked if they could email the paperwork and I would print it off, complete and bring it in. My appointment was for 11:30 and it was stated in a text sent to me to arrive 45 minutes prior to my appointment time. Then I get another text the morning of my appointment at 10:30 to arrive by 11:15. I was already on the road for 15 minutes. It takes 30 minutes to get to that location for me. Bottom line I was there at 10:45 for my 11:30 appointment, and all the paperwork completed, disks and other records I had. Check in was simple the lady up front was very sweet and accommodating. You couldn't find a nicer receptionist in my opinion. Patients were moved in and out in a timely manner. However, two patients came in behind me I know by 30-45 minutes and were taken back before I was. I've never done this before in my whole life. But at 11;50 I went up to ask what happened to my 11:30 appointment and how much longer would I have to wait. My ETA was approximately 1:00 at its best. I had to cancel as I had another matter to attend to by 1:30. I was very disappointed by this. If they overbooked a heads up to me to reschedule would have more welcomed that this appointment wait, drive and not even being able to visit the doctor. I will try again .... everyone gets a second chance and I hope I can provide a more positive review from the next visit attempt.

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    Texas Back Institute
    Texas Back Institute

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    Expedian Urgent Care

    Expedian Urgent Care

    3.5(45 reviews)
    0.6 mi

    The worst place to go get anything done. I went in for lab work and a couple of other tests; I…read morecalled to follow up on my lab work several days later and they told me my samples were lost. They didn't ever bother to call me and give me a heads up. I went to get my lab work re-done and when I finally get a call back, they tell me I have to pay another consultation fee which is $150, to have my results explained to me?! Which I was never told prior to getting my blood withdrawn, otherwise, I would have gone elsewhere. They are so unprofessional and rude and are only seeking to squeeze you for every last penny. This business is a joke - patient beware!!!

    I used to go to Expedian when they were on Walnut Creek by Walmart and I never had a bad…read moreexperience. But since they moved to Broad I feel like I've had issues at every visit. At my last visit, I paid over $100 upfront with insurance. The girl took a swab to test me for COVID&Flu which they charged me another $75 for when I checked out. She didn't tell me it was an additional cost... The NP seemed like he just googled my symptoms and said "oh it's possibly these things." Didn't bother to listen to my breathing or heart rate nor check my ears nose throat like normal checkups. The visit before that, another NP just listened to my differential diagnosis and went along with that and Rx'd me antibiotics rather than actually do appropriate testing. It's been a month since I visited and now they're billing me another $6. They've retroactively charged other family members that have went to this urgent care too. Definitely never going back.

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    Expedian Urgent Care - Expedian Care-Waiting Room

    Expedian Care-Waiting Room

    Expedian Urgent Care - Expedian Care - X-ray Room

    Expedian Care - X-ray Room

    Expedian Urgent Care - Expedian Care - X-ray Room

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    Expedian Care - X-ray Room

    Airrosti Mansfield - sportsmed - Updated June 2026

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