DO NOT COME HERE! - The BAD reviews are TRUE!!!…read more Terrible experience from start to finish. Overall Experience -Front desk is rude and unhelpful -Staff clearly not trained or don't care -Doctor barely listened, gave generic advice -Prioritize billing over patient care ---- this is a FACT -Would NOT recommend to anyone Plenty of better options nearby -- don't waste your time or money here.

Physicians may be good but office staff is awful. We're talking on the verge of patient neglect…read more You need testing and no one follows up, no one calls back when you leave messages. I took medicine that made me very dizzy. I called and left a message at 2pm on a Thursday asking for a call back. Did not receive a call back until the next morning, nurse wanted to know symptoms and then didn't receive another call back until Monday. Thank goodness I knew enough to stop the medicine. Staff does not follow-up for studies but you can be sure that they will charge you and take payments. I would NOT recommend this practice to anyone! Find someone else.

Terrible and life altering experience with this doctor! He convinced me to have a total…read morethyroidectomy when I likely didn't need one but I trusted him instead of getting a second opinion (my fault) but during the procedure he ruined my left vocal cord. During post op appt he had no sympathy or concern. 5 years later I'm still having issues with swallowing and breathing

Front office and staff very friendly. Dr Leffingwell didn't even address what I was there for, only…read morethe hearing loss which was only one part of the problem. Chart even stated I was there for dizziness and he only asked about hearing. He stood up and slowly creeped to the door to walk out as I was asking questions as to what my symptoms could be and if tied in together with hearing loss. He stated he couldn't believe previous docs didn't do an MRI yet he didn't order one until I had told front office that I felt unheard and nothing addressed that I came in for. Then he ordered an MRI after they went back to ask. During appt he said basically in so many words I was just going to have to live with my issues and if I chose aids it would be a hard fit due to asymmetry in hearing loss. Leaving feeling rushed and unheard as well as problems unaddressed. Don't recommend. Maybe another doctor in practice would be more helpful.

The office was clean, the staff was friendly, and the waiting time was minimal…read more I usually visit the office in Bedford, but I needed to be seen asap and they were able to promptly get me scheduled. I don't have any complaints about this office or staff, if you're looking for a quality ENT, this is the place to start.

Office Experience: Poorest organized office I've ever experienced. I like Dr. Haroun and feel…read moreconfident about his ability, his experience and his personal demeanor but the office is poorly organized, does not give call backs as promised and hold times on the phone are extended (30 minutes yesterday). Also the patient portal had my phone number incorrect so I could not log into it. Labcorp text me over the weekend with test results but the office says that don't have the results!!! Over the weekend, I read the results and I have staph and MERSA in my nose! This is Tuesday and I should have been on an antibiotic treatment two days ago but still waiting to hear from the medical staff. Hold time today was only about 9 minutes. They make up a lot of excuses but never bother to say that they are sorry about the inconvenience. Prior to this frustrating experience, I had to see the Dr. in Southlake not my usual Flower Mound location. No one shared that there are two locations in Southlake so on my way to Southlake, I called and was put on hold for an extended period or time. I finally just picked one of the two locations and happened to get the right one but was about 10 minutes late because I was just driving around and holding on the phone! After arriving at the office, there were other frustrated patients there. So, if you choose this clinic, you will receive good medical attention but be prepared to have patience with the poorly run front offices.

Dr Webb is FANTASTIC! My 13 year old son just had his…read moretonsils out last week and he is feeling 100% already!

My 7 year old had his tonsils removed by Dr. Webb last week and Dr. Webb is the doctor our whole…read morefamily goes to for ear trouble. He is an outstanding doctor! His staff is helpful, respectful and kind and Dr Webb's bedside manner is wonderful- we just love him!

No wait. Quick & accurate diagnosis. Modern technology. Progressive practice. Easily accessible…read more I operate my dental practice the same way & appreciate when other practitioners respect folks time like they should & practice with excellence. Dr. Branch has many patients whose sinuses & teeth overlap & diagnoses would otherwise be tricky. With Dr. Branch's ability to understand the 3D images that we take in my office, it makes working with him an absolute pleasure & our mutual patients benefit greatly from it. Corsicana does not realize what Dr. Branch brings to this community. Side note: Vicky makes noise canceling hearing protection custom molded to your ears. For a very reasonable price, she can protect your ears & will not hurt you.

I have a rare issues with my ear and had seen 2 other doctors that didn't know the answer to the…read moreissue. It took sometime and several visits to get to the problem since it is not one that many people have and took more than one scan to get to the problem. Plus, lab work on the fluid drainage. One thing I liked about him was he would look up Medical issues, treatments and did reach to find the answer. Once he found the problem he sent me to one of the top surgeons in the DFW area that had fixed this type of rare issue successfully. Awesome Doctor.

Dr. Wu is awesome! Professional, communicative, most knowledgeable, personable, and caring. He…read morelistens attentively and he explains with the utmost clarity. And, he knows his stuff! You will not find many like him. I can't praise him highly enough. He is perfect.

Great experience with this practice. Both locations (Prosper and plano) have been great. The…read moreperson who did my allergy testing clearly wasn't having a great day but the doctors are great and attentive.

I went here the first time about a year ago, I had had two seasonal allergies that turned into…read morereally bad head colds. He recommended taking allergy test to figure out what I was allergic to. I went through it and it turned out I was allergic to much more than I expected. We started out with antigens treatment that is based on exactly what you are allergic to. It can up to 6 months to notice the difference but I was fortunate and it started working already after a couple of weeks. I haven't even had a cold since then! The staff are always courteous and remind you ahead of time of your appointments. If you get allergy drops, you can either pick them up at the office or they can mail them to you. Dr Otto has very good bedside manners and is always very good at his job.

Have taken my kids to see Dr. Palmer. He's got great bedside manner. He's very nice and friendly,…read moreand very happy to talk or explain things. Open to any questions I had. Make sure to bring a list of questions to ask, because he is happy to answer them and will do so quickly. He's fast, but doesn't feel pushy to get you out. Office wait time ranged from 15 to 30 minutes, though there was one occasion where we were in and out fast. That was nice, but probably not "normal" (for ANY doctor's office). All of the office staff I interacted with were very nice and friendly. Dr. Palmer did a great job removing my toddlers adenoids and tonsils, and she's been sleeping so much better.

Dr. Palmer is the best. He's put tubes in both my children's ears and removed the tonsils in one…read moreof them. He's also performed sinus surgery on my wife. We think he is a terrific surgeon.

Dr. Pederson is a wonderful person and doctor. I would describe her as old school, where the…read moredoctors got to know you and treated you as a person and not just as a chart number. She sits with you and talks to you and makes you feel comfortable. It also doesn't feel like a typical doctor's office where you can't relax and you feel on edge the whole time. A lot of times doctors rush in and out and you feel like they listened to you. She's listening and she's taking it all in and she cares deeply. I would say I highly recommend her, but it's a catch-22. With writing this review I think she's wonderful, but at the same time I like being able to get my appointments with her. Also, my 11-year-old daughter sees her and just loves her. We followed her from Midlothian because neither one of us wanted to find a different doctor. She's just so great.

Katherine Pederson, DO, MS 1757 Broad Park Cir N #201,…read moreMansfield, TX 76063 Family practice physician I advise anyone using katherine Perderson to review your billing and make sure your insurance was billed for what was actually performed. I was hoping the manager of the facility in mansfield would call me back again how she said she would, so we could resolve this issue. (But after the first call i have not heard back. )Simply because "the doctor" says they performed something doesn't make it true. There was no thorough investigation done. This billing issue was dismissed way too quickly. Anyone can be "nice" and willing to listen, but there actions after is what pushed me to write this review and make others aware. 1. Appointment was made for a first visit that they said was mandatory to establish a relationship. When we arrived to apt. We specifically stated to several employees before being called to the back no physical exam was going to be done. Weight was taken, lungs were heard, blood was drawn. Doctor Katherine advised to schedule physical soon on the next visit. Before leaving the office they told me doctor katherine had changed the visit code and billed for yearly physical. Which they also looked confused as to why. No one had answers. I had to wait till manager called later that day. I told the manager We were told several times by several employees it was just a first visit to establish relationship. And $10 copay was charged, manager did refund after I first spoke with her. But the $10 is not what bothered me it was the doctors actions. All I wanted was for them to code the billing correctly or actually perform a thorough physical exam and any professional that cares would. But instead was told that the doctor may not be a good fit for us. And that she was attesting she did perform it. So they couldn't do anything about it. After talking more with manager, she said she had to talk to katherine again and would call me back the next day. I waited until about 1pm and called them since i had not recieved a call. And was told manager was in a meeting. She advised the employee assisting me to read off the notes. I didnt think that was professional. The employee said she would have manager call me back. I was expecting a solution of either billing code correction or a thorough physical exam performed, not the bare minimum. Which just really makes me sad. In person the doctor seems great it's the behind the scenes actions like billing that I don't understand how a doctor can take advantage of patients like that. If what she did was a physical she definitely did the bare minimum required to get away with coding the visit as a physical. So please review your bills, it's something that most of us don't normally do and just pay. Or we don't look because it's covered by insurance, without realizing our insurance is paying for things we didn't even have done.